2020 CHEVROLET EXPRESS reset

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Instruments and Controls 105
Vehicle
Personalization
This vehicle may have
customization capabilities that allow
you to program certain features to
one preferred setting. Customization
features can only be programmed to
one setting on the vehicle and
cannot be programmed to a
preferred setting for two different
drivers.
All of the customization options may
not be available on your vehicle.
Only the options available will be
displayed on the DIC.
The default settings for the
customization features were set
when the vehicle left the factory, but
may have been changed from their
default state since then.
The customization preferences are
automatically recalled.
To change customization
preferences, use the following
procedure.
Entering the Feature
Settings Menu
1. Turn the ignition on and placethe vehicle in P (Park).
To avoid excessive drain on
the battery, it is recommended
that the headlamps are
turned off.
2. Press
Uto enter the feature
settings menu.
If the menu is not available,
FEATURE SETTINGS
AVAILABLE IN PARK will
display. Before entering the
menu, make sure the vehicle is
in P (Park).
Feature Settings Menu Items
The following are customization
features that allow you to program
settings to the vehicle:
DISPLAY IN ENGLISH
This feature will only display if a
language other than English has
been set. This feature allows you to
change the language in which the
DIC messages appear to English. Press
Uuntil the PRESSVTO
DISPLAY IN ENGLISH screen
appears on the DIC display. Press
the set/reset button once to display
all DIC messages in English.
LANGUAGE
This feature allows you to select the
language in which the DIC
messages will appear.
Press
Uuntil the LANGUAGE
screen appears on the DIC display.
Press
Vonce to access the settings
for this feature. Then press
Uto
scroll through the following settings:
ENGLISH (default) : All messages
will appear in English.
FRANCAIS : All messages will
appear in French.
ESPANOL : All messages will
appear in Spanish.
NO CHANGE : No change will be
made to this feature. The current
setting will remain.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Infotainment System 117
Infotainment
System
Introduction
Infotainment . . . . . . . . . . . . . . . . . . 117
Theft-Deterrent Feature . . . . . . . 118
Overview (AM-FM Radio) . . . . . 118
Overview (Radio withCD/MP3) . . . . . . . . . . . . . . . . . . . . 120
Operation . . . . . . . . . . . . . . . . . . . . . 121
Radio
AM-FM Radio . . . . . . . . . . . . . . . . 123
Satellite Radio . . . . . . . . . . . . . . . . 124
Radio Reception . . . . . . . . . . . . . . 125
Multi-Band Antenna . . . . . . . . . . 126
Audio Players
Avoiding Untrusted Media Devices . . . . . . . . . . . . . . . . . . . . . 126
CD Player . . . . . . . . . . . . . . . . . . . . 126
Auxiliary Devices . . . . . . . . . . . . . 131
OnStar System
OnStar System . . . . . . . . . . . . . . . 136
Phone
Bluetooth . . . . . . . . . . . . . . . . . . . . . 136
Introduction
Infotainment
Base radio information is included in
this manual. See the infotainment
manual for information on other
available infotainment systems.
Read the following pages to
become familiar with the features.
{Warning
Taking your eyes off the road for
too long or too often while using
any infotainment feature can
cause a crash. You or others
could be injured or killed. Do not
give extended attention to
infotainment tasks while driving.
Limit your glances at the vehicle
displays and focus your attention
on driving. Use voice commands
whenever possible.
The infotainment system has built-in
features intended to help avoid
distraction by disabling some functions when driving. These
functions may gray out when they
are unavailable. Many infotainment
features are also available through
the instrument cluster and steering
wheel controls.
Before driving:
.
Become familiar with the
operation, center stack controls,
and infotainment display
controls.
. Set up the audio by presetting
favorite stations, setting the
tone, and adjusting the
speakers.
. Set up phone numbers in
advance so they can be called
easily by pressing a single
control or by using a single voice
command if equipped with
Bluetooth phone capability.
See Defensive Driving 0152.
To play the infotainment system with
the ignition off, see Retained
Accessory Power (RAP) 0167.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Infotainment System 123
Radio
AM-FM Radio
Radio Data System (RDS)
The radio may have an RDS. The
RDS feature is available for use
only on FM stations that broadcast
RDS information. This system relies
upon receiving specific information
from these stations and only works
when the information is available.
While the radio is tuned to an
FM-RDS station, the station name
or call letters display. In rare cases,
a radio station could broadcast
incorrect information that causes the
radio features to work improperly.
If this happens, contact the radio
station.
Finding a Station
BAND or SRCE :Press to switch
between FM1, FM2, AM, and SXM if
equipped. The selection displays.
f: Turn clockwise or
counterclockwise to increase or
decrease the station frequency.
©SEEK or¨SEEK : Press©SEEK
to go to the previous or
¨SEEK to
go to the next station and stay
there.
To scan stations, press and hold
either button for two seconds until a
beep sounds. The radio goes to a
station, plays for a few seconds,
then goes to the next station. For
AM-FM Radio and Radio with CD,
the station frequency flashes while
the radio is in the scan mode. Press
either button again to stop scanning.
The radio seeks and scans stations
only with a strong signal that are in
the selected band.
Scan presets within the current
selected band by pressing and
holding either SEEK button for
four seconds until a double beep
sounds. The radio goes to a stored
preset, plays for a few seconds if a
strong signal is present, then goes
to the next stored preset. The
station frequency flashes while the
radio is in the scan mode.
Storing a Radio Station as a
Favorite
You are encouraged to set up radio
station favorites while the vehicle is
parked. Tune to favorite stations
using the presets, favorites button,
and steering wheel controls,
if equipped. See Defensive Driving
0 152.
FAV : If equipped with a FAV button,
a maximum of 36 stations can be
programmed as favorites by using
the six softkeys below the radio
station frequency tabs and by using
the radio favorites page button (FAV
button). Press FAV to go through up
to six pages of favorites, each
having six favorite stations available
per page. Each page of favorites
can contain any combination of AM
and FM stations.
The balance/fade and tone settings
that were previously adjusted are
stored with the favorite stations.
To store a station as a favorite:
1. Tune to the desired radio station.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
124 Infotainment System
2. Press FAV to display the pagewhere the station is to be
stored.
3. Press and hold one of the six softkeys until a beep
sounds. When that softkey is
pressed and released, the
station that was set returns.
4. Repeat the steps for each softkey radio station to be
stored as a favorite.
The number of favorites pages can
be set up using the MENU button.
To set up the number of favorites
pages: 1. Press MENU to display the radio setup menu.
2. Press the softkey below the FAV 1-6 tab.
3. Select the desired number of favorites pages by pressing the
softkey below the displayed
page numbers.
4. Press FAV, or let the menu time out, to return to the original
main radio screen showing the
radio station frequency tabs and to begin the process of
programming favorites for the
chosen number of numbered
pages.
Satellite Radio
SiriusXM, if equipped, is a satellite
radio service based in the United
States and Canada only.
Finding a Category (CAT)
Station
CAT :
The CAT button is used to
find SXM channels (if equipped)
while the radio is in the SXM mode.
Finding a Channel
BAND or SRCE : Press to switch
between FM1, FM2, AM, and SXM if
equipped. The selection displays.
f: Turn clockwise or
counterclockwise to increase or
decrease the station frequency.
©SEEK or¨SEEK : Press©SEEK
to go to the previous or
¨SEEK to
go to the next station and stay
there. To scan stations, press and hold
either button for two seconds until a
beep sounds. The radio goes to a
station, plays for a few seconds,
then goes to the next station. The
station frequency flashes while the
radio is in the scan mode. Press
either button again to stop scanning.
The radio seeks and scans stations
only with a strong signal that are in
the selected band.
To scan presets within the current
selected band, press and hold either
SEEK button for four seconds until a
double beep sounds. The radio
goes to a stored preset, plays for a
few seconds if a strong signal is
present, then goes to the next
stored preset. The station frequency
flashes while the radio is in the
scan mode.
Storing a Radio Station as a
Favorite
You are encouraged to set up radio
station favorites while the vehicle is
parked. Tune to favorite stations
using the presets, favorites button,

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Vehicle Care 225
include engine revolutions, engine
temperature, and miles driven.
Based on driving conditions, the
mileage at which an engine oil
change is indicated can vary
considerably. For the oil life system
to work properly, the system must
be reset every time the oil is
changed.
When the system has calculated
that oil life has been diminished, it
indicates that an oil change is
necessary. A CHANGE ENGINE
OIL SOON message comes on.
Change the oil as soon as possible
within the next 1 000 km (600 mi).
It is possible that, if driving under
the best conditions, the oil life
system might indicate that an oil
change is not necessary for up to a
year. The engine oil and filter must
be changed at least once a year
and, at this time, the system must
be reset. Your dealer has trained
service people who will perform this
work and reset the system. It is also
important to check the oil regularly
over the course of an oil drain
interval and keep it at the proper
level.If the system is ever reset
accidentally, the oil must be
changed at 5 000 km (3,000 mi)
since the last oil change.
Remember to reset the oil life
system whenever the oil is changed.
How to Reset the Engine Oil
Life System
Reset the system whenever the
engine oil is changed so that the
system can calculate the next
engine oil change.
To reset the Engine Oil Life System
on most models:
1. Display the OIL LIFE REMAINING on the DIC. See
Driver Information Center (DIC)
099.
2. Press and hold
Von the DIC
while the Oil Life display is
active. The oil life will change
to 100%.
The oil life system can also be reset
as follows: 1. Display the OIL LIFE
REMAINING on the DIC. See
Driver Information Center (DIC)
099.
2. Fully press and release the accelerator pedal three times
within five seconds. If the
display shows 100%, the
system is reset.
If the CHANGE ENGINE OIL SOON
message comes back on when the
vehicle is started, the engine oil life
system has not reset. Repeat the
procedure.
Automatic Transmission
Fluid (6-Speed
Transmission)
When to Check and Change
Automatic Transmission Fluid
It is usually not necessary to check
the transmission fluid level. The only
reason for fluid loss is a
transmission leak or overheated
transmission. If a small leak is
suspected, use the following
procedures to check the fluid level.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Vehicle Care 245
Headlamp Aiming
Front Headlamp Aiming
Headlamp aim has been preset and
should need no further adjustment.
If the vehicle is damaged in a crash,
the headlamp aim may be affected.
If adjustment to the headlamps is
necessary, see your dealer.
Bulb Replacement
For the proper type of replacement
bulbs, or any bulb changing
procedure not listed in this section,
contact your dealer.
Caution
Do not replace incandescent
bulbs with aftermarket LED
replacement bulbs. This can
cause damage to the vehicle
electrical system.
Halogen Bulbs
{Warning
Halogen bulbs have pressurized
gas inside and can burst if you
drop or scratch the bulb. You or
others could be injured. Be sure
to read and follow the instructions
on the bulb package.
Front Turn Signal,
Sidemarker, and Parking
Lamps
1. Front Parking and TurnSignal Lamp
2. Front Sidemarker Lamp
To replace the front turn signal,
sidemarker, and/or parking lamp
bulb(s):

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Vehicle Care 269
unusual wear continues after the
rotation, check the wheel
alignment. SeeWhen It Is Time
for New Tires 0270 and
Wheel Replacement 0275.
If the full-size spare tire is part of
the tire rotation, make sure the
tire rotated into the spare
position is stored securely.
Push, pull, and then try to rotate
or turn the tire. If it moves, use
the wheel wrench/hoist shaft to
tighten the cable. See Tire
Changing 0278.Use this rotation pattern when
rotating the tires if the vehicle
has single rear wheels.
Use this rotation pattern when
rotating the tires if the vehicle
has dual rear wheels.
When installing dual wheels,
check that the vent holes in the
inner and outer wheels on each
side are lined up.
Adjust the front and rear tires to
the recommended inflation
pressure on the Tire and
Loading Information label after the tires have been rotated. See
Tire Pressure
0263 and
Vehicle Load Limits 0158.
Reset the Tire Pressure Monitor
System. See Tire Pressure
Monitor Operation 0265.
Check that all wheel nuts are
properly tightened. See “Wheel
Nut Torque” underCapacities
and Specifications 0318.
{Warning
Rust or dirt on a wheel, or on
the parts to which it is
fastened, can make wheel
nuts become loose after time.
The wheel could come off and
cause a crash. When
changing a wheel, remove any
rust or dirt from places where
the wheel attaches to the
vehicle. In an emergency, a
cloth or a paper towel can be
(Continued)

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Service and Maintenance 305
Maintenance
Schedule
Owner Checks and Services
Check the engine oil level. See
Engine Oil0222.
Once a Month
. Check the tire inflation
pressures, including the spare.
See Tire Pressure 0263.
. Inspect the tires for wear. See
Tire Inspection 0268.
. Check the windshield washer
fluid level. See Washer Fluid
0 237.
Engine Oil Change
When the CHANGE ENGINE OIL
SOON message displays, have the
engine oil and filter changed within
the next 1 000 km (600 mi). If driven
under the best conditions, the
engine oil life system may not
indicate the need for vehicle service
for up to a year. The engine oil and
filter must be changed at least once
a year and the oil life system must be reset. Your trained dealer
technician can perform this work.
If the engine oil life system is reset
accidentally, service the vehicle
within 5 000 km (3,000 mi) since the
last service. Reset the oil life
system when the oil is changed.
See
Engine Oil Life System 0224.
Extended Idle Use
When the vehicle is used in a way
that requires extended idle time,
one hour of use shall be deemed
the same as 53 km (33 mi). See
Driver Information Center (DIC) 099
for hourmeter.
Air Conditioning Desiccant
(Replace Every Seven Years)
The air conditioning system requires
maintenance every seven years.
This service requires replacement of
the desiccant to help the longevity
and efficient operation of the air
conditioning system. This service
can be complex. See your dealer.
Tire Rotation and Required
Services Every 12 000 km
(7,500 mi)
Rotate the tires, if recommended for
the vehicle, and perform the
following services. See Tire
Rotation 0268.
. Check engine oil level and oil
life percentage. If needed,
change engine oil and filter, and
reset oil life system. See Engine
Oil 0222 and
Engine Oil Life System 0224.
. Check engine coolant level. See
Cooling System 0230.
. Check windshield washer fluid
level. See Washer Fluid 0237.
. Check tire inflation pressures,
including the spare. See Tire
Pressure 0263.
. Inspect tire wear. See Tire
Inspection 0268.
. Visually check for fluid leaks.
. Inspect engine air cleaner filter.
See Engine Air Cleaner/Filter
0 229.