2020 CHEVROLET EXPRESS radio

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Infotainment System 117
Infotainment
System
Introduction
Infotainment . . . . . . . . . . . . . . . . . . 117
Theft-Deterrent Feature . . . . . . . 118
Overview (AM-FM Radio) . . . . . 118
Overview (Radio withCD/MP3) . . . . . . . . . . . . . . . . . . . . 120
Operation . . . . . . . . . . . . . . . . . . . . . 121
Radio
AM-FM Radio . . . . . . . . . . . . . . . . 123
Satellite Radio . . . . . . . . . . . . . . . . 124
Radio Reception . . . . . . . . . . . . . . 125
Multi-Band Antenna . . . . . . . . . . 126
Audio Players
Avoiding Untrusted Media Devices . . . . . . . . . . . . . . . . . . . . . 126
CD Player . . . . . . . . . . . . . . . . . . . . 126
Auxiliary Devices . . . . . . . . . . . . . 131
OnStar System
OnStar System . . . . . . . . . . . . . . . 136
Phone
Bluetooth . . . . . . . . . . . . . . . . . . . . . 136
Introduction
Infotainment
Base radio information is included in
this manual. See the infotainment
manual for information on other
available infotainment systems.
Read the following pages to
become familiar with the features.
{Warning
Taking your eyes off the road for
too long or too often while using
any infotainment feature can
cause a crash. You or others
could be injured or killed. Do not
give extended attention to
infotainment tasks while driving.
Limit your glances at the vehicle
displays and focus your attention
on driving. Use voice commands
whenever possible.
The infotainment system has built-in
features intended to help avoid
distraction by disabling some functions when driving. These
functions may gray out when they
are unavailable. Many infotainment
features are also available through
the instrument cluster and steering
wheel controls.
Before driving:
.
Become familiar with the
operation, center stack controls,
and infotainment display
controls.
. Set up the audio by presetting
favorite stations, setting the
tone, and adjusting the
speakers.
. Set up phone numbers in
advance so they can be called
easily by pressing a single
control or by using a single voice
command if equipped with
Bluetooth phone capability.
See Defensive Driving 0152.
To play the infotainment system with
the ignition off, see Retained
Accessory Power (RAP) 0167.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
118 Infotainment System
Active Noise Cancellation (ANC)
If equipped, ANC reduces engine
noise in the vehicle’s interior. ANC
requires the factory-installed audio
system, radio, speakers, amplifier (if
equipped), induction system, and
exhaust system to work properly.
Deactivation is required by your
dealer if related aftermarket
equipment is installed.
Theft-Deterrent Feature
The theft-deterrent feature works by
learning a portion of the Vehicle
Identification Number (VIN) to the
infotainment system. The
infotainment system does not
operate if it is stolen or moved to a
different vehicle.
Overview (AM-FM Radio)
1.4
.Press to show information
on the current station or
track.
2. FAV .Press to scroll through the
favorite pages. 3. MENU
.Press to set the number of
favorite pages.
. Press to select the Speed
Compensation Volume
setting.
. Press to turn Auto Page
Text Information on or off.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Infotainment System 119
4. Buttons 1 - 6.Press to save and select
favorite stations.
5. EQ .Press to adjust the
equalizer.
6.
f
. Press to set the bass,
midrange, treble, fade, and
balance.
. Turn to manually select
radio stations.
7. CAT .Press to display a list of
SXM categories,
if equipped.
8. Auxiliary Input Jack (If Equipped)
.Use to connect external
audio devices.
9. SRCE .Press to scroll through
auxiliary devices, AM, FM,
or SXM if equipped. 10.
\FWD
. Press and hold to fast
forward through a track.
11.
sREV
. Press and hold to go
backward fast through a
track.
12.
P
. Press to turn the
infotainment system on
or off.
. Turn to adjust the volume.
13.
¨SEEK
. Seeks or scans to the next
station.
14.
©SEEK
. Seeks or scans to the
previous station.
15.
H
. Press to set the clock
and date.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
120 Infotainment System
Overview (Radio with CD/MP3)
1.4
.Press to show information
on the current station or
track.
2. FAV .Press to scroll through the
favorite pages. 3. MENU
.Press to set the number of
favorite pages.
. Press to select the Speed
Compensation Volume
setting.
. Press to turn Auto Page
Text Information on or off. 4. Buttons 1 - 6
.Saves and selects favorite
stations.
5. EQ .Press to adjust the
equalizer.
6.
f
. Press to set the bass,
midrange, treble, fade, and
balance.
. Turn to manually select
radio stations.
7. CAT .Press to display a list of
SXM categories,
if equipped.
8.
ZEJECT
. Press to eject the
loaded CD.
9. Auxiliary Input Jack (If Equipped)
.Use to connect external
audio devices.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Infotainment System 121
10. CD/AUX.Press to scroll through
selecting the CD or an
auxiliary device.
11.
\FWD
. Press and hold to fast
forward through a track.
12.
sREV
. Press and hold to go
backward fast through a
track.
13.
P
. Press to turn the
infotainment system on
or off.
. Turn to adjust the volume.
14.
¨SEEK
. Seeks or scans to the next
station.
15.
©SEEK
. Seeks or scans to the
previous station. 16. BAND
.Press to scroll through the
available bands FM1, FM2,
AM, or SXM if equipped.
17.
H
. Press to set the clock
and date.
Operation
Using the Radio
O:Press to turn the system on
and off.
Turn clockwise or counterclockwise
to increase or decrease the volume.
4: Press to switch the display
between the radio station frequency
and the time. While the ignition is
off, press this button to display the
time. Press to display additional text
information related to the current
FM-RDS station or MP3 song.
A choice of additional information
such as Channel, Song, Artist, and
CAT (category) can display.
Continue pressing to highlight the desired tab, or press the softkey
under any one of the tabs and the
information about that tab displays.
Speed Compensated Volume
(SCV) :
SCV automatically adjusts
the radio volume to compensate for
road and wind noise as the vehicle
speed changes while driving, so that
the volume level stays consistent.
To activate SCV:
1. Set the radio volume to the desired level.
2. Press the MENU button to display the radio setup menu.
3. Press the softkey under the AUTO VOLUM (automatic
volume) tab on the infotainment
display.
4. Press the softkey under the desired SCV setting (OFF, Low,
Med, or High) to select the
level of radio volume
compensation. The display
times out after approximately
10 seconds. Each higher
setting allows for more radio
volume compensation at faster
vehicle speeds.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
122 Infotainment System
Setting the Tone (Bass/Treble)
To adjust the bass or treble:1. Press the
fknob until Bass or
Treble displays.
2. To adjust the setting, do one of the following:
.Turn the
fknob.
. Press
¨SEEK, or©SEEK.
EQ : Press this button to choose
bass and treble equalization
settings designed for different types
of music. Selecting MANUAL,
or changing bass or treble, returns
the EQ to the manual bass and
treble settings.
Unique EQ settings can be saved
for each source.
Adjusting the Speakers
(Balance/Fade)
BAL/FADE : To adjust the balance
or fade:
1. Press the
fknob until the
speaker control tabs display. 2. Highlight the desired speaker
control tab by doing one of the
following:
.Press the
fknob.
. Press the softkey under the
desired tab.
3. Adjust the setting by doing one of the following:
.Turn the
fknob clockwise
or counterclockwise.
. Press
¨SEEK or©SEEK.
. Press
\FWD orsREV.
To quickly adjust all speaker and
tone controls to the middle position,
press the
fknob for more than
two seconds.
If the Rear Seat Audio (RSA) is
turned on, the radio disables FADE
and mutes the rear speakers.
Radio Messages
Calibration Error : The audio
system has been calibrated for the
vehicle from the factory.
If Calibration Error displays, it
means that the radio has not been configured properly for the vehicle
and it must be returned to your
dealer for service.
VIN or NO VIN :
One of these
messages will display when the
TheftLock system has locked up the
radio. Take the vehicle to your
dealer for service.
If any error occurs repeatedly or if
an error cannot be corrected,
contact your dealer.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Infotainment System 123
Radio
AM-FM Radio
Radio Data System (RDS)
The radio may have an RDS. The
RDS feature is available for use
only on FM stations that broadcast
RDS information. This system relies
upon receiving specific information
from these stations and only works
when the information is available.
While the radio is tuned to an
FM-RDS station, the station name
or call letters display. In rare cases,
a radio station could broadcast
incorrect information that causes the
radio features to work improperly.
If this happens, contact the radio
station.
Finding a Station
BAND or SRCE :Press to switch
between FM1, FM2, AM, and SXM if
equipped. The selection displays.
f: Turn clockwise or
counterclockwise to increase or
decrease the station frequency.
©SEEK or¨SEEK : Press©SEEK
to go to the previous or
¨SEEK to
go to the next station and stay
there.
To scan stations, press and hold
either button for two seconds until a
beep sounds. The radio goes to a
station, plays for a few seconds,
then goes to the next station. For
AM-FM Radio and Radio with CD,
the station frequency flashes while
the radio is in the scan mode. Press
either button again to stop scanning.
The radio seeks and scans stations
only with a strong signal that are in
the selected band.
Scan presets within the current
selected band by pressing and
holding either SEEK button for
four seconds until a double beep
sounds. The radio goes to a stored
preset, plays for a few seconds if a
strong signal is present, then goes
to the next stored preset. The
station frequency flashes while the
radio is in the scan mode.
Storing a Radio Station as a
Favorite
You are encouraged to set up radio
station favorites while the vehicle is
parked. Tune to favorite stations
using the presets, favorites button,
and steering wheel controls,
if equipped. See Defensive Driving
0 152.
FAV : If equipped with a FAV button,
a maximum of 36 stations can be
programmed as favorites by using
the six softkeys below the radio
station frequency tabs and by using
the radio favorites page button (FAV
button). Press FAV to go through up
to six pages of favorites, each
having six favorite stations available
per page. Each page of favorites
can contain any combination of AM
and FM stations.
The balance/fade and tone settings
that were previously adjusted are
stored with the favorite stations.
To store a station as a favorite:
1. Tune to the desired radio station.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
124 Infotainment System
2. Press FAV to display the pagewhere the station is to be
stored.
3. Press and hold one of the six softkeys until a beep
sounds. When that softkey is
pressed and released, the
station that was set returns.
4. Repeat the steps for each softkey radio station to be
stored as a favorite.
The number of favorites pages can
be set up using the MENU button.
To set up the number of favorites
pages: 1. Press MENU to display the radio setup menu.
2. Press the softkey below the FAV 1-6 tab.
3. Select the desired number of favorites pages by pressing the
softkey below the displayed
page numbers.
4. Press FAV, or let the menu time out, to return to the original
main radio screen showing the
radio station frequency tabs and to begin the process of
programming favorites for the
chosen number of numbered
pages.
Satellite Radio
SiriusXM, if equipped, is a satellite
radio service based in the United
States and Canada only.
Finding a Category (CAT)
Station
CAT :
The CAT button is used to
find SXM channels (if equipped)
while the radio is in the SXM mode.
Finding a Channel
BAND or SRCE : Press to switch
between FM1, FM2, AM, and SXM if
equipped. The selection displays.
f: Turn clockwise or
counterclockwise to increase or
decrease the station frequency.
©SEEK or¨SEEK : Press©SEEK
to go to the previous or
¨SEEK to
go to the next station and stay
there. To scan stations, press and hold
either button for two seconds until a
beep sounds. The radio goes to a
station, plays for a few seconds,
then goes to the next station. The
station frequency flashes while the
radio is in the scan mode. Press
either button again to stop scanning.
The radio seeks and scans stations
only with a strong signal that are in
the selected band.
To scan presets within the current
selected band, press and hold either
SEEK button for four seconds until a
double beep sounds. The radio
goes to a stored preset, plays for a
few seconds if a strong signal is
present, then goes to the next
stored preset. The station frequency
flashes while the radio is in the
scan mode.
Storing a Radio Station as a
Favorite
You are encouraged to set up radio
station favorites while the vehicle is
parked. Tune to favorite stations
using the presets, favorites button,