2020 CHEVROLET EXPRESS alarm

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Keys, Doors, and Windows 7
Keys, Doors, and
Windows
Keys and Locks
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . . . 9
Remote Keyless Entry (RKE) System Operation . . . . . . . . . . . . . 9
Remote Vehicle Start . . . . . . . . . . 12
Door Locks . . . . . . . . . . . . . . . . . . . . 13
Power Door Locks . . . . . . . . . . . . . 14
Cargo Door Relocking . . . . . . . . . 14
Delayed Locking . . . . . . . . . . . . . . . 14
Automatic Door Locks . . . . . . . . . 14
Lockout Protection . . . . . . . . . . . . . 14
Safety Locks . . . . . . . . . . . . . . . . . . . 14
Safety Locks . . . . . . . . . . . . . . . . . . . 15
Doors
Side Door (60/40 Swing-Out) . . . . . . . . . . . . . . . . . . . 16
Sliding Door . . . . . . . . . . . . . . . . . . . 17
Rear Doors . . . . . . . . . . . . . . . . . . . . 18
Vehicle Security
Vehicle Security . . . . . . . . . . . . . . . . 19
Vehicle Alarm System . . . . . . . . . 19
Immobilizer . . . . . . . . . . . . . . . . . . . . 20 Immobilizer Operation . . . . . . . . . 20
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . . . 21
Manual Mirrors . . . . . . . . . . . . . . . . . 21
Trailer-Tow Mirrors . . . . . . . . . . . . . 21
Power Mirrors . . . . . . . . . . . . . . . . . . 22
Folding Mirrors . . . . . . . . . . . . . . . . . 22
Heated Mirrors . . . . . . . . . . . . . . . . . 22
Interior Mirrors
Interior Rearview Mirrors . . . . . . . 22
Manual Rearview Mirror . . . . . . . . 22
Windows
Windows . . . . . . . . . . . . . . . . . . . . . . . 23
Manual Windows . . . . . . . . . . . . . . 23
Power Windows . . . . . . . . . . . . . . . 23
Swing-Out Windows . . . . . . . . . . . 24
Enhanced Technology Glass . . . 24
Rear Windows . . . . . . . . . . . . . . . . . 25
Sun Visors . . . . . . . . . . . . . . . . . . . . . 25
Keys and Locks
Keys
{Warning
Leaving children in a vehicle with
the ignition key is dangerous and
children or others could be
seriously injured or killed. They
could operate the power windows
or other controls or make the
vehicle move. The windows will
function with the keys in the
ignition, and children or others
could be caught in the path of a
closing window. Do not leave
children in a vehicle with the
ignition key.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
10 Keys, Doors, and Windows
With Remote Start, WithoutSimilar
Q:Press once to lock all doors.
If enabled through the Driver
Information Center (DIC), the
parking lamps flash once to indicate
locking has occurred.
The horn may chirp when
Qis
pressed again within five seconds.
See Vehicle Personalization 0105.
K:Press to unlock the driver door.
If
Kis pressed again within
five seconds, all remaining doors
unlock. The interior lamps come on and
stay on for 20 seconds or until the
ignition is turned on. If enabled
through the DIC, the parking lamps
flash twice to indicate unlocking has
occurred. See
Vehicle
Personalization 0105.
j:Press to unlock only the cargo
doors.
/: If equipped, pressQand then
press and hold
/for at least
four seconds or until the turn signal
lamps flash to start the engine from
outside the vehicle using the RKE
transmitter. See Remote Vehicle
Start 012. To turn on or off, see
Vehicle Personalization 0105.
L:Press and release to initiate
vehicle locator. The turn signal
lamps flash and the horn sounds
three times.
Press and hold
Lfor more than
two seconds to sound the panic
alarm. The turn signal lamps flash
and the horn sounds repeatedly for
30 seconds. The alarm turns off when the ignition is turned on or
L
is pressed again. The ignition must
be off for the panic alarm to work.
If equipped with an RKE transmitter
and OnStar, refer to
“Theft Alarm
Notification" in OnStar Security
0 337.
Programming Transmitters to
the Vehicle
Only RKE transmitters programmed
to the vehicle will work. If a
transmitter is lost or stolen, a
replacement can be purchased and
programmed through your dealer.
When the replacement transmitter is
programmed to the vehicle, all
remaining transmitters must also be
programmed. Any lost or stolen
transmitters no longer work once the
new transmitter is programmed.
Each vehicle can have up to
four transmitters programmed to it.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Keys, Doors, and Windows 19
Vehicle Security
This vehicle has theft-deterrent
features; however, they do not make
the vehicle impossible to steal.
Vehicle Alarm System
This vehicle has an anti-theft alarm
system.
Arming the Alarm System
1. Close the side door/rear doorsand the hood. Turn off the
vehicle.
2. Lock the vehicle in one of two ways:
.Use the RKE transmitter.
. With a door open, press the
inside
Q.
3. After 30 seconds the alarm system will arm. Pressing
Qon
the RKE transmitter a second
time will bypass the 30-second
delay and immediately arm the
alarm system. The vehicle alarm system will not
arm if the doors are locked with the
key or the manual door lock.
The alarm will also be activated if a
passenger door, side door, rear
door, or the hood is opened without
first disarming the system. When the
alarm is activated, the turn signals
flash and the horn sounds for about
30 seconds. The alarm system will
then re-arm to monitor for the next
unauthorized event.
Disarming the Alarm System
To disarm the alarm system or turn
off the alarm if it has been activated:
.
Press
Kon the RKE transmitter.
. Start the vehicle.
To avoid setting off the alarm by
accident:
. Lock the vehicle after all
occupants have left the vehicle
and all doors are closed.
. Always unlock a door with the
RKE transmitter. Unlocking the driver door with the
key will not disarm the system or
turn off the alarm.
How to Detect a Tamper
Condition
IfKis pressed and the horn chirps
and the lights flash three times, the
alarm was activated while the alarm
system was armed.
If the alarm system has been
activated, and allowed to complete
an event (approximately
one minute), a message will appear
on the Driver Information Center
(DIC) the next time the vehicle is
started.
Theft Alarm Notification
To enable e-mail or text notification,
see “Theft Alarm Notification” in
OnStar Security 0337.
Testing the Alarm
To test the alarm:
1. Lower the driver window and open the driver door.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
20 Keys, Doors, and Windows
2. PressQon the RKE
transmitter.
3. Close the door and wait for a few seconds.
4. Reach in through the open window, unlock the door with
the manual door lock, and
open the door.
This should set off the alarm.
If the alarm does not sound
when it should but the lamps
flash, check to see if the horn
works. The horn fuse may be
blown. To replace the fuse, see
Fuses and Circuit Breakers
0249.
Immobilizer
See Radio Frequency Statement
0 331.
Immobilizer Operation
This vehicle is equipped with the
PASS-Key®III+ (Personalized
Automotive Security System) theft-deterrent system. PASS-Key III
+ is a passive theft deterrent
system.
The system is automatically armed
when the key is removed from the
ignition.
You do not have to manually arm or
disarm the system.
The security light will come on if
there is a problem with arming or
disarming the theft-deterrent
system.
If the engine does not start and the
security light comes on, the key may
have a damaged transponder. Turn
the ignition off and try again.
If the engine still does not start, and
the key appears to be undamaged,
try another ignition key. If the engine
still does not start with the other key,
the vehicle needs service. If the
vehicle does start, the first key may
be faulty. See your dealer or a
locksmith who can service the
PASS-Key III+ to have a new
key made.
It is possible for the PASS-Key III+
decoder to learn the transponder
value of a new or replacement key.
Up to eight keys may be
programmed for the vehicle. This
procedure is for learning additional
keys only. If all the currently
programmed keys are lost or do not
operate, you must see your dealer
or a locksmith who can service
PASS-Key III+ to have keys made
and programmed to the system.
See your dealer or a locksmith who
can service PASS-Key III+ to get a
new key blank that is cut exactly as
the ignition key that operates the
system.
To program the new key:
1. Verify the new key has
1
stamped on it.
2. Insert the original, already programmed key into the
ignition lock cylinder and start
the engine. If the engine will
not start, see your dealer for
service.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
OnStar 337
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.
Prior to vehicle purchase. Press
Qto set up an account.
. After change in ownership and
at 90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar or connected
services if the vehicle is disposed
of, sold, transferred, or if the
lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
or connected service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Remote
Services, and Roadside Assistance
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar User Terms,
Privacy Statement, and Software
Terms:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
344 Index
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 216
Accessory Power . . . . . . . . . . . . . . . 167
Add-On Electrical Equipment . . . 213
Additional Information OnStar . . . . . . . . . . . . . . . . . . . . . . . 337
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 310
Air Cleaner/Filter, Engine . . . . . . . 229
Air Conditioning . . . . . . . . . . . 144, 146
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 149
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 54
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . . . 49
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 48
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . 49
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 48
Where Are the Airbags? . . . . . . . . 46
Airbags
Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 54
Light On-Off . . . . . . . . . . . . . . . . . . . . 91
On-Off Light . . . . . . . . . . . . . . . . . . . . 91 Airbags (cont'd)
On-Off Switch . . . . . . . . . . . . . . . . . . 50
Readiness Light . . . . . . . . . . . . . . . . 90
Servicing Airbag-Equipped
Vehicles . . . . . . . . . . . . . . . . . . . . . . . 53
System Check . . . . . . . . . . . . . . . . . . 43
Alarm
Vehicle Security . . . . . . . . . . . . . . . . 19
Alert Side Blind Zone (SBZA) . . . . . . 188
All-Season Tires . . . . . . . . . . . . . . . . 256
AM-FM Radio . . . . . . . . . . . . . . . . . . . 123
Antenna Multi-band . . . . . . . . . . . . . . . . . . . . 126
Antilock Brake System (ABS) . . . 176 Warning Light . . . . . . . . . . . . . . . . . . . 95
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 294
Interior . . . . . . . . . . . . . . . . . . . . . . . . 299
Ashtrays . . . . . . . . . . . . . . . . . . . . . . . . . 85
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 325
Audio Theft-Deterrent Feature . . . . . . . .118
Audio Players CD . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Automatic Door Locks . . . . . . . . . . . . . . . . . . . . . 14

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
352 Index
SeatsAdjustment, Front . . . . . . . . . . . . . . . 27
Head Restraints . . . . . . . . . . . . . . . . 27
Power Adjustment, Front . . . . . . . 27
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Reclining Seatbacks . . . . . . . . . . . . 28
Securing Child Restraints . . . . 70, 72
Security
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
OnStar . . . . . . . . . . . . . . . . . . . . . . . 337
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 19
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 19
Service . . . . . . . . . . . . . . . . . . . . . . . . . 149 Accessories andModifications . . . . . . . . . . . . . . . . 216
Climate Control System . . . . . . . 144
Doing Your Own Work . . . . . . . . 216
Maintenance Records . . . . . . . . 316
Maintenance, General
Information . . . . . . . . . . . . . . . . . . 303
Parts Identification . . . . . . . . . . . . 317
Scheduling Appointments . . . . . 327
Services Special Application . . . . . . . . . . . 310
Servicing the Airbag . . . . . . . . . . . . . 53
Shift Lock Control Function
Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 243 Shifting
Into Park . . . . . . . . . . . . . . . . . . . . . . 169
Out of Park . . . . . . . . . . . . . . . . . . . 170
Side Blind Zone Alert (SBZA) . . . 188
Side Door . . . . . . . . . . . . . . . . . . . . . . . 16
Sidemarker Bulb Replacement . . . . . . . . . . . . 245
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 113
Sliding Door . . . . . . . . . . . . . . . . . . . . . 17
Special Application Services . . . . 310
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 318
Speedometer . . . . . . . . . . . . . . . . . . . . 87
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . . . 96
Start Assist, Hill . . . . . . . . . . . . . . . . . 177
Start Vehicle, Remote . . . . . . . . . . . 12
Starter Switch Check . . . . . . . . . . . 242
Starting the Engine . . . . . . . . . . . . . 165
Steering . . . . . . . . . . . . . . . . . . . . . . . . 153 Fluid, Power . . . . . . . . . . . . . . . . . . 237
Wheel Adjustment . . . . . . . . . . . . . . 79
Wheel Controls . . . . . . . . . . . . . . . . . 79
Storage Areas
Front . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Storage Compartments . . . . . . . . . . 76
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 158 Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 25
Swing-out Windows . . . . . . . . . . . . . . 24
Switches
Airbag On-Off . . . . . . . . . . . . . . . . . . . 50
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Forward Collision
Alert (FCA) . . . . . . . . . . . . . . . . . . 186
Infotainment . . . . . . . . . . . . . 117, 334
Noise Control . . . . . . . . . . . . . . . . . 241
Systems
Driver Assistance . . . . . . . . . . . . . 182
T
Taillamps . . . . . . . . . . . . . . . . . . . . . . . 246
Text Telephone (TTY) Users . . . . 324
Theft-Deterrent Systems . . . . . . . . . 20Immobilizer . . . . . . . . . . . . . . . . . . . . . 20
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255 All-Season . . . . . . . . . . . . . . . . . . . . 256
Buying New Tires . . . . . . . . . . . . . 271
Chains . . . . . . . . . . . . . . . . . . . . . . . . 275
Changing . . . . . . . . . . . . . . . . . . . . . 278
Designations . . . . . . . . . . . . . . . . . 259
Different Size . . . . . . . . . . . . . . . . . 272
Dual Rotation . . . . . . . . . . . . . . . . . 270
Full-Size Spare . . . . . . . . . . . . . . . 287

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Index 353
Tires (cont'd)If a Tire Goes Flat . . . . . . . . . . . . 276
Inspection . . . . . . . . . . . . . . . . . . . . 268
Pressure . . . . . . . . . . . . . . . . . . . . . . 263
Pressure Light . . . . . . . . . . . . . . . . . . 97
Pressure Monitor Operation . . 265
Pressure Monitor System . . . . . 264
Rotation . . . . . . . . . . . . . . . . . . . . . . 268
Sidewall Labeling . . . . . . . . . . . . . 257
Terminology and Definitions . . 260
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 273
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 274
Wheel Replacement . . . . . . . . . . 275
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 270
Winter . . . . . . . . . . . . . . . . . . . . . . . . 256
Top Tier Fuel . . . . . . . . . . . . . . . . . . . 191
Tow/Haul Mode . . . . . . . . . . . . . . . . . 175
Tow/Haul Mode Light . . . . . . . . . . . . 96
Towing Driving Characteristics . . . . . . . . 196
Equipment . . . . . . . . . . . . . . . . . . . . 208
General Information . . . . . . . . . . 196
Recreational Vehicle . . . . . . . . . . 292
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 201
Trailer Sway Control (TSC) . . . .211 Towing (cont'd)
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 291
Traction Control System(TCS)/StabiliTrak Light . . . . . . . . 97
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . 178
Trailer Sway Control (TSC) . . . . . . . . . . .211
Tow Mirrors . . . . . . . . . . . . . . . . . . . . . 21
Towing . . . . . . . . . . . . . . . . . . . . . . . . 201
Transmission
Automatic . . . . . . . . . . . . . . . . . . . . . 171
Fluid, Automatic . . . . . . . . . 225, 228
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . 327
Trip Odometer . . . . . . . . . . . . . . . . . . . 87
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 113
U
Uniform Tire Quality Grading . . . 273
Using This Manual . . . . . . . . . . . . . . . . 2
V
VehicleAlarm System . . . . . . . . . . . . . . . . . . 19
Canadian Owners . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . 153 Vehicle (cont'd)
Identification Number (VIN) . . . 317
Load Limits . . . . . . . . . . . . . . . . . . . 158
Messages . . . . . . . . . . . . . . . . . . . . 104
Personalization . . . . . . . . . . . . . . . 105
Remote Start . . . . . . . . . . . . . . . . . . . 12
Security . . . . . . . . . . . . . . . . . . . . . . . . 19
Speed Messages . . . . . . . . . . . . . 104
Towing . . . . . . . . . . . . . . . . . . . . . . . . 291
Vehicle Ahead Indicator . . . . . . . . . 96
Vehicle Care Tire Pressure . . . . . . . . . . . . . . . . . 263
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . . . . . . . . . . 333
Ventilation, Air . . . . . . . . . . . . . . . . . . 149
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Voltmeter Gauge . . . . . . . . . . . . . . . . 90
W
Warning Brake System Light . . . . . . . . . . . . . 94
Caution and Danger . . . . . . . . . . . . . 2
Lane Departure (LDW) . . . . . . . 190
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . . . . 85
Warnings
Hazard Flashers . . . . . . . . . . . . . . .113
Washer Fluid . . . . . . . . . . . . . . . . . . . 237