Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Keys, Doors, and Windows 7
Keys, Doors, and
Windows
Keys and Locks
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . . . 9
Remote Keyless Entry (RKE) System Operation . . . . . . . . . . . . . 9
Remote Vehicle Start . . . . . . . . . . 12
Door Locks . . . . . . . . . . . . . . . . . . . . 13
Power Door Locks . . . . . . . . . . . . . 14
Cargo Door Relocking . . . . . . . . . 14
Delayed Locking . . . . . . . . . . . . . . . 14
Automatic Door Locks . . . . . . . . . 14
Lockout Protection . . . . . . . . . . . . . 14
Safety Locks . . . . . . . . . . . . . . . . . . . 14
Safety Locks . . . . . . . . . . . . . . . . . . . 15
Doors
Side Door (60/40 Swing-Out) . . . . . . . . . . . . . . . . . . . 16
Sliding Door . . . . . . . . . . . . . . . . . . . 17
Rear Doors . . . . . . . . . . . . . . . . . . . . 18
Vehicle Security
Vehicle Security . . . . . . . . . . . . . . . . 19
Vehicle Alarm System . . . . . . . . . 19
Immobilizer . . . . . . . . . . . . . . . . . . . . 20 Immobilizer Operation . . . . . . . . . 20
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . . . 21
Manual Mirrors . . . . . . . . . . . . . . . . . 21
Trailer-Tow Mirrors . . . . . . . . . . . . . 21
Power Mirrors . . . . . . . . . . . . . . . . . . 22
Folding Mirrors . . . . . . . . . . . . . . . . . 22
Heated Mirrors . . . . . . . . . . . . . . . . . 22
Interior Mirrors
Interior Rearview Mirrors . . . . . . . 22
Manual Rearview Mirror . . . . . . . . 22
Windows
Windows . . . . . . . . . . . . . . . . . . . . . . . 23
Manual Windows . . . . . . . . . . . . . . 23
Power Windows . . . . . . . . . . . . . . . 23
Swing-Out Windows . . . . . . . . . . . 24
Enhanced Technology Glass . . . 24
Rear Windows . . . . . . . . . . . . . . . . . 25
Sun Visors . . . . . . . . . . . . . . . . . . . . . 25
Keys and Locks
Keys
{Warning
Leaving children in a vehicle with
the ignition key is dangerous and
children or others could be
seriously injured or killed. They
could operate the power windows
or other controls or make the
vehicle move. The windows will
function with the keys in the
ignition, and children or others
could be caught in the path of a
closing window. Do not leave
children in a vehicle with the
ignition key.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
20 Keys, Doors, and Windows
2. PressQon the RKE
transmitter.
3. Close the door and wait for a few seconds.
4. Reach in through the open window, unlock the door with
the manual door lock, and
open the door.
This should set off the alarm.
If the alarm does not sound
when it should but the lamps
flash, check to see if the horn
works. The horn fuse may be
blown. To replace the fuse, see
Fuses and Circuit Breakers
0249.
Immobilizer
See Radio Frequency Statement
0 331.
Immobilizer Operation
This vehicle is equipped with the
PASS-Key®III+ (Personalized
Automotive Security System) theft-deterrent system. PASS-Key III
+ is a passive theft deterrent
system.
The system is automatically armed
when the key is removed from the
ignition.
You do not have to manually arm or
disarm the system.
The security light will come on if
there is a problem with arming or
disarming the theft-deterrent
system.
If the engine does not start and the
security light comes on, the key may
have a damaged transponder. Turn
the ignition off and try again.
If the engine still does not start, and
the key appears to be undamaged,
try another ignition key. If the engine
still does not start with the other key,
the vehicle needs service. If the
vehicle does start, the first key may
be faulty. See your dealer or a
locksmith who can service the
PASS-Key III+ to have a new
key made.
It is possible for the PASS-Key III+
decoder to learn the transponder
value of a new or replacement key.
Up to eight keys may be
programmed for the vehicle. This
procedure is for learning additional
keys only. If all the currently
programmed keys are lost or do not
operate, you must see your dealer
or a locksmith who can service
PASS-Key III+ to have keys made
and programmed to the system.
See your dealer or a locksmith who
can service PASS-Key III+ to get a
new key blank that is cut exactly as
the ignition key that operates the
system.
To program the new key:
1. Verify the new key has
1
stamped on it.
2. Insert the original, already programmed key into the
ignition lock cylinder and start
the engine. If the engine will
not start, see your dealer for
service.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
98 Instruments and Controls
This light should come on briefly as
the engine is started. If it does not
come on, have the vehicle serviced
by your dealer.
If the light comes on and stays on, it
means that oil is not flowing through
the engine properly. The vehicle
could be low on oil and might have
some other system problem. See
your dealer.
Low Fuel Warning Light
English Shown, Metric Similar
This light comes on for a few
seconds when the ignition is turned
on as a check to indicate it is
working. If it does not come on,
have it fixed.
The low fuel warning light comes on
and a chime sounds when the
vehicle is low on fuel. The light turns
off when fuel is added to the
fuel tank.
See Driver Information Center (DIC)
0 99.
Security Light
The security light should come on
briefly as the engine is started. If it
does not come on, have the vehicle
serviced by your dealer. If the
system is working normally, the
indicator light turns off.
If the light stays on and the engine
does not start, there could be a
problem with the theft-deterrent
system. See Immobilizer Operation
0 20.
High-Beam On Light
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
348 Index
Fuel (cont'd)Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 195
Filling the Tank . . . . . . . . . . . . . . . 194
Foreign Countries . . . . . . . . . . . . 192
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Low Fuel Warning Light . . . . . . . . . 98
Prohibited Fuels . . . . . . . . . . . . . . 192
Recommended . . . . . . . . . . . . . . . 192
Top Tier . . . . . . . . . . . . . . . . . . . . . . 191
Full-Size Spare Tire . . . . . . . . . . . . 287
Fuses Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 249
Floor Console Fuse Block . . . . 253
Fuses and Circuit Breakers . . . 249
G
Gauges Engine Coolant Temperature . . . 89
Engine Oil Pressure . . . . . . . . . . . . 88
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Odometer . . . . . . . . . . . . . . . . . . . . . . . 87
Speedometer . . . . . . . . . . . . . . . . . . . 87
Trip Odometer . . . . . . . . . . . . . . . . . . 87
Voltmeter . . . . . . . . . . . . . . . . . . . . . . . 90
Warning Lights andIndicators . . . . . . . . . . . . . . . . . . . . . 85 General Information
Service and Maintenance . . . . . 303
Towing . . . . . . . . . . . . . . . . . . . . . . . . 196
Vehicle Care . . . . . . . . . . . . . . . . . . 215
Glass, Enhanced Technology . . . . 24
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 325
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 245
Hazard Warning Flashers . . . . . . . 113
Head Restraints . . . . . . . . . . . . . . . . . 27
Headlamps
Aiming . . . . . . . . . . . . . . . . . . . . . . . . 245
Automatic . . . . . . . . . . . . . . . . . . . . . .112
Bulb Replacement . . . . . . . . . . . . 245
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . .112
Flash-to-Pass . . . . . . . . . . . . . . . . . . 111
High-Beam On Light . . . . . . . . . . . . 98
High/Low Beam Changer . . . . . . 111
Heated Mirrors . . . . . . . . . . . . . . . . . . . 22
Heater Engine Coolant . . . . . . . . . . . . . . . 167
Heating . . . . . . . . . . . . . . . . . . . . 144, 146
High-Beam On Light . . . . . . . . . . . . . 98
Hill and Mountain Roads . . . . . . . . 156
Hill Start Assist (HSA) . . . . . . . . . . 177 Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . . 34
HVAC . . . . . . . . . . . . . . . . . . . . . . 144, 146
I
Idle System Fast . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Ignition Positions . . . . . . . . . . . . . . . 163
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . . . 243
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 20
Indicator Vehicle Ahead . . . . . . . . . . . . . . . . . . 96
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 57
Information Publication Ordering . . . . . . . . . . 330
Infotainment . . . . . . . . . . . . . . . . . . . . 117
Infotainment System . . . . . . . . . . . . 334
Instrument Cluster . . . . . . . . . . . . . . . 86
Instrument Panel Overview . . . . . . . 5
Interior Rearview Mirrors . . . . . . . . . 22
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 288
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
352 Index
SeatsAdjustment, Front . . . . . . . . . . . . . . . 27
Head Restraints . . . . . . . . . . . . . . . . 27
Power Adjustment, Front . . . . . . . 27
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Reclining Seatbacks . . . . . . . . . . . . 28
Securing Child Restraints . . . . 70, 72
Security
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
OnStar . . . . . . . . . . . . . . . . . . . . . . . 337
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 19
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 19
Service . . . . . . . . . . . . . . . . . . . . . . . . . 149 Accessories andModifications . . . . . . . . . . . . . . . . 216
Climate Control System . . . . . . . 144
Doing Your Own Work . . . . . . . . 216
Maintenance Records . . . . . . . . 316
Maintenance, General
Information . . . . . . . . . . . . . . . . . . 303
Parts Identification . . . . . . . . . . . . 317
Scheduling Appointments . . . . . 327
Services Special Application . . . . . . . . . . . 310
Servicing the Airbag . . . . . . . . . . . . . 53
Shift Lock Control Function
Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 243 Shifting
Into Park . . . . . . . . . . . . . . . . . . . . . . 169
Out of Park . . . . . . . . . . . . . . . . . . . 170
Side Blind Zone Alert (SBZA) . . . 188
Side Door . . . . . . . . . . . . . . . . . . . . . . . 16
Sidemarker Bulb Replacement . . . . . . . . . . . . 245
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 113
Sliding Door . . . . . . . . . . . . . . . . . . . . . 17
Special Application Services . . . . 310
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 318
Speedometer . . . . . . . . . . . . . . . . . . . . 87
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . . . 96
Start Assist, Hill . . . . . . . . . . . . . . . . . 177
Start Vehicle, Remote . . . . . . . . . . . 12
Starter Switch Check . . . . . . . . . . . 242
Starting the Engine . . . . . . . . . . . . . 165
Steering . . . . . . . . . . . . . . . . . . . . . . . . 153 Fluid, Power . . . . . . . . . . . . . . . . . . 237
Wheel Adjustment . . . . . . . . . . . . . . 79
Wheel Controls . . . . . . . . . . . . . . . . . 79
Storage Areas
Front . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Storage Compartments . . . . . . . . . . 76
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 158 Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 25
Swing-out Windows . . . . . . . . . . . . . . 24
Switches
Airbag On-Off . . . . . . . . . . . . . . . . . . . 50
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Forward Collision
Alert (FCA) . . . . . . . . . . . . . . . . . . 186
Infotainment . . . . . . . . . . . . . 117, 334
Noise Control . . . . . . . . . . . . . . . . . 241
Systems
Driver Assistance . . . . . . . . . . . . . 182
T
Taillamps . . . . . . . . . . . . . . . . . . . . . . . 246
Text Telephone (TTY) Users . . . . 324
Theft-Deterrent Systems . . . . . . . . . 20Immobilizer . . . . . . . . . . . . . . . . . . . . . 20
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255 All-Season . . . . . . . . . . . . . . . . . . . . 256
Buying New Tires . . . . . . . . . . . . . 271
Chains . . . . . . . . . . . . . . . . . . . . . . . . 275
Changing . . . . . . . . . . . . . . . . . . . . . 278
Designations . . . . . . . . . . . . . . . . . 259
Different Size . . . . . . . . . . . . . . . . . 272
Dual Rotation . . . . . . . . . . . . . . . . . 270
Full-Size Spare . . . . . . . . . . . . . . . 287