Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Driving and Operating 163
Ignition Positions
0. Stopping the Engine/LOCK/OFF
1. ACC/ACCESSORY
2. ON/RUN
3. START
The ignition switch has four
positions.
To shift out of P (Park), the ignition
must be in ON/RUN and the brake
pedal must be applied.0 (Stopping the Engine/LOCK/
OFF) :
This position turns off the
vehicle. It also locks the ignition, the
transmission, and the steering
column, if equipped with a locking
steering column.
To turn off the vehicle:
1. Make sure that the vehicle is stopped.
2. Shift to P (Park).
3. Continue to hold the brake pedal, then set the parking
brake. See Parking Brake
0 177. 4. Push the key all the way in
toward the steering column (1),
then turn the key to
LOCK/OFF (2).
5. Remove the key.
6. Release the brake pedal.
See your dealer if the key can be
removed in any other position.
Retained Accessory Power (RAP)
will remain active. See Retained
Accessory Power (RAP) 0167.
A warning chime will sound when
the driver door is opened and the
key is in the ignition.
If equipped with a locking steering
column, the steering can bind with
the front wheels turned off center,
which may prevent key rotation out
of LOCK/OFF. If this happens, move
the steering wheel from right to left
while turning the key to ACC/
ACCESSORY. If this does not work,
then the vehicle needs service.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
164 Driving and Operating
{Warning
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, turn off the vehicle
only in an emergency.
In an emergency, if the vehicle
cannot be pulled over and must be
turned off while driving: 1. Push the key all the way in toward the steering column,
then turn the key to ACC/
ACCESSORY.
2. Brake using firm and steady pressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
3. Shift the vehicle to N (Neutral). This can be done while the
vehicle is moving. Continue
braking and steer the vehicle to
a safe location.
4. Come to a complete stop. 5. Shift to P (Park).
6. Continue to hold the brake
pedal, then set the parking
brake. See Parking Brake
0 177.
7. Push the key all the way in toward the steering column,
then turn the ignition to
LOCK/OFF.
8. Remove the key.
9. Release the brake pedal.
Caution
Use the correct key, make sure it
is all the way in —or pushed all
the way in toward the steering
column when turning off the
vehicle —and turn it only with
your hand.
1 (ACC/ACCESSORY) : This
position allows features such as the
infotainment system to operate
while the vehicle is off. It also
unlocks the steering column,
if equipped with a locking steering
column. Use this position if the vehicle must be pushed or towed.
See
Retained Accessory Power
(RAP) 0167.
From ON/RUN, push the key all the
way in toward the steering column,
then turn the key to ACC/
ACCESSORY.
If the key is left in ACC/
ACCESSORY with the engine off,
the battery could drain and the
vehicle may not start.
A warning chime will sound when
the driver door is opened and the
key is in the ignition.
2 (ON/RUN) : This position can be
used to operate the electrical
accessories and to display some
instrument cluster warning and
indicator lights. This position can
also be used for service and
diagnostics, and to verify the proper
operation of the malfunction
indicator lamp as may be required
for emission inspection purposes.
The switch stays in this position
when the engine is running. The
transmission is also unlocked in this
position.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Driving and Operating 165
If the key is left in ON/RUN with the
engine off, the battery could drain
and the vehicle may not start.
3 (START) :This is the position that
starts the engine. When the engine
starts, release the key. The ignition
returns to ON/RUN for driving.
Starting the Engine
If the vehicle has a diesel engine,
see the Duramax diesel
supplement.
To place the transmission in the
proper gear:
Move the shift lever to P (Park) or
N (Neutral). The engine will not start
in any other position. To restart the
engine when the vehicle is already
moving, use N (Neutral) only.
Caution
If you add electrical parts or
accessories, you could change
the way the engine operates. Any
resulting damage would not be
(Continued)
Caution (Continued)
covered by the vehicle warranty.
SeeAdd-On Electrical Equipment
0 213.
Caution
Do not try to shift to P (Park) if the
vehicle is moving. If you do, you
could damage the transmission.
Shift to P (Park) only when the
vehicle is stopped.
Caution
If the steering wheel is turned
until it reaches the end of its
travel, and is held in that position
while starting the vehicle, damage
may occur to the hydraulic power
steering system and there may be
loss of power steering assist. Starting Procedure
1. With your foot off the accelerator pedal, turn the
ignition key to START. When
the engine starts, let go of the
key. The idle speed will go
down as your engine gets
warm. Do not race the engine
immediately after starting it.
Operate the engine and
transmission gently to allow the
oil to warm up and lubricate all
moving parts.
When the low fuel warning light
is on and the FUEL LEVEL
LOW message is displayed in
the Driver Information Center
(DIC), the Computer-Controlled
Cranking System is disabled to
prevent possible vehicle
component damage. When this
happens, hold the ignition
switch in the START position to
continue engine cranking.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Driving and Operating 167
.Pressing the accelerator more
than one-quarter of the
way down.
. Turning the ignition off.
Retained Accessory
Power (RAP)
These vehicle accessories can be
used for up to 10 minutes after the
engine is turned off:
.Audio System
. Power Windows (if equipped)
These features will work when the
ignition is on or in ACC/
ACCESSORY. Once the ignition is
turned from on to off, power to the
radio and power windows will
continue to work for 10 minutes or
until the driver door is opened.
Engine Coolant Heater
If the vehicle has a diesel engine,
see the Duramax diesel
supplement.
{Warning
Do not plug in the engine block
heater while the vehicle is parked
in a garage or under a carport.
Property damage or personal
injury may result. Always park the
vehicle in a clear open area away
from buildings or structures.
The engine coolant heater can
provide easier starting and better
fuel economy during engine
warm-up in cold weather conditions
at or below −18 °C (0 °F). Vehicles
with an engine coolant heater
should be plugged in at least four
hours before starting. An internal
thermostat in the plug end of the
cord may exist which will prevent
engine coolant heater operation at
temperatures above −18 °C (0 °F).
To Use the Engine Coolant
Heater
1. Turn off the engine.
4.3L V6 Engine
6.0L V8 Engine
4. Open the hood and unwrap the electrical cord.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
168 Driving and Operating
For V6 engines, the cord for
the engine coolant heater is on
the driver side of the engine
compartment.
For V8 engines, the cord for
the engine coolant heater is
behind the engine air cleaner/
filter.
Check the heater cord for
damage. If it is damaged, do
not use it. See your dealer for
a replacement. Inspect the
cord for damage yearly.
5. Plug it into a normal, grounded 110-volt AC outlet.
{Warning
Improper use of the heater cord
or an extension cord can damage
the cord and may result in
overheating and fire.
. Plug the cord into a
three-prong electrical utility
receptacle that is protected
by a ground fault detection
(Continued)
Warning (Continued)
function. An ungrounded
outlet could cause an
electric shock.
. Use a weatherproof,
heavy-duty, 15 amp-rated
extension cord if needed.
Failure to use the
recommended extension
cord in good operating
condition, or using a
damaged heater or
extension cord, could make
it overheat and cause a fire,
property damage, electric
shock, and injury.
. Do not operate the vehicle
with the heater cord
permanently attached to the
(Continued)
Warning (Continued)
vehicle. Possible heater
cord and thermostat
damage could occur.
. While in use, do not let the
heater cord touch vehicle
parts or sharp edges. Never
close the hood on the
heater cord.
. Before starting the vehicle,
unplug the cord, reattach
the cover to the plug, and
securely fasten the cord.
Keep the cord away from
any moving parts.
6. Before starting the engine, be sure to unplug and store the
cord as it was before to keep it
away from moving engine parts
and prevent damage.
The length of time the heater should
remain plugged in depends on
several factors. Ask a dealer in the
area where you will be parking the
vehicle for the best advice on this.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Driving and Operating 169
Shifting Into Park
1. Hold the brake pedal down,then set the parking brake.
2. Move the shift lever into the P (Park) position by pulling the
shift lever toward you and
moving it up as far as it will go.
3. Push the ignition key in, towards the steering column
and then turn the ignition off.
4. Remove the key and take it with you. If you can leave the
vehicle with the ignition key in
your hand, the vehicle is
in P (Park).
Leaving the Vehicle with the
Engine Running
{Warning
It can be dangerous to leave the
vehicle with the engine running.
It could overheat and catch fire.
(Continued)
Warning (Continued)
It is dangerous to get out of the
vehicle if the shift lever is not fully
in P (Park) with the parking brake
firmly set. The vehicle can roll.
Do not leave the vehicle when the
engine is running. If you have left
the engine running, the vehicle
can move suddenly. You or others
could be injured. To be sure the
vehicle will not move, even when
you are on fairly level ground,
always set the parking brake and
move the shift lever to P (Park).
SeeShifting Into Park 0169.
If you are towing a trailer, see
Driving Characteristics and
Towing Tips 0196.
If you have to leave the vehicle with
the engine running, be sure the
vehicle is in P (Park) and the
parking brake is firmly set. After the
shift lever is moved into P (Park),
hold the regular brake pedal down.
Then, see if you can move the shift
lever away from P (Park) without first pulling it toward you. If you can,
it means that the shift lever was not
fully locked into P (Park).
Torque Lock
If you are parking on a hill and you
do not shift the transmission into
P (Park) properly, the weight of the
vehicle can put too much force on
the parking pawl in the
transmission. It might be difficult to
pull the shift lever out of P (Park).
This is called torque lock. To
prevent torque lock, set the parking
brake and then shift into P (Park)
properly before you leave the driver
seat. To find out how, see
Shifting
Into Park 0169.
When you are ready to drive, move
the shift lever out of P (Park) before
releasing the parking brake.
If torque lock does occur, you might
need to have another vehicle push
yours a little uphill to take some of
the pressure from the parking pawl
in the transmission. Then you
should be able to pull the shift lever
out of P (Park).
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
170 Driving and Operating
Shifting out of Park
The vehicle has an automatic
transmission shift lock control
system. You have to fully apply the
brakes before you can shift from
P (Park) when the ignition is on. See
Automatic Transmission0171.
The shift lock control system is
designed to:
. Prevent the ignition key from
being removed unless the shift
lever is in P (Park).
. Prevent movement of the shift
lever out of P (Park), unless the
ignition is on and the regular
brake pedal is applied.
The shift lock control system is
always functional except in the case
of a dead battery or low voltage
(less than 9 V) battery.
If the vehicle has an uncharged
battery or a battery with low voltage,
try charging or jump starting the
battery. See Jump Starting - North
America 0288.
To shift out of P (Park): 1. Apply the brake pedal. 2. Turn the ignition on.
3. Move the shift lever to the
desired position.
If you still are unable to shift out of
P (Park): 1. Ease the pressure on the shift lever.
2. While holding down the brake pedal, push the shift lever all
the way into P (Park).
3. Move the shift lever to the desired position.
If you are still having a problem
shifting, have the vehicle serviced.
Parking over Things
That Burn
{Warning
Things that can burn could touch
hot exhaust parts under the
vehicle and ignite. Do not park
over papers, leaves, dry grass,
or other things that can burn.
Engine Exhaust
{Warning
Engine exhaust contains carbon
monoxide (CO), which cannot be
seen or smelled. Exposure to CO
can cause unconsciousness and
even death.
Exhaust may enter the vehicle if: . The vehicle idles in areas
with poor ventilation
(parking garages, tunnels,
deep snow that may block
underbody airflow or tail
pipes).
. The exhaust smells or
sounds strange or different.
. The exhaust system leaks
due to corrosion or damage.
. The vehicle exhaust system
has been modified,
damaged, or improperly
repaired.
(Continued)
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Driving and Operating 171
Warning (Continued)
.There are holes or openings
in the vehicle body from
damage or aftermarket
modifications that are not
completely sealed.
If unusual fumes are detected or
if it is suspected that exhaust is
coming into the vehicle: . Drive it only with the
windows completely down.
. Have the vehicle repaired
immediately.
Never park the vehicle with the
engine running in an enclosed
area such as a garage or a
building that has no fresh air
ventilation.
Running the Vehicle
While Parked
It is better not to park with the
engine running. If the vehicle is left with the engine
running, follow the proper steps to
be sure the vehicle will not move.
See
Shifting Into Park 0169 and
Engine Exhaust 0170.
If parking on a hill and pulling a
trailer, see Driving Characteristics
and Towing Tips 0196.
Automatic
Transmission
A shift position indicator is in the
instrument cluster.
There are several different positions
for the shift lever.
See “Range Selection Mode” under
Manual Mode 0174.
P : This position locks the rear
wheels. It is the best position to use
when starting the engine because
the vehicle cannot move easily.
When parked on a hill, especially
when the vehicle has a heavy load,
you might notice an increase in the
effort to shift out of P (Park). See
“Torque Lock” underShifting Into
Park 0169.