2020 BUICK ENCORE GX Owner's Manual

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2. Touch the display arrows totune to the previous or next HD
Radio station.
There may be a delay before the
station starts playing.
The HD Radio station number is
indicated next to the HD logo.
HD Radio stations can be saved as
favorites.
For a list of all stations, see
www.hdradio.com.
HD Radio Troubleshooting
Digital Audio Delay : Wait for the
signal to process. This can take
several seconds.
Volume Change, Audio Skip,
Echo, Digital Audio Lost : Station
signal strength may be weak, the
station is out of range, or the station
may be out of alignment. Verify
proper reception on another station.
If the HD Radio signal weakens
while listening to HD1, the radio will
automatically switch to the analog
version of the radio station. If the HD Radio signal loses
reception while listening to stations
HD2 to HD8, the radio mutes until
the signal can be recovered or until
the station is changed.
HD Radio can be disabled if driving
in a weak signal area. Touch HD
Radio On/Off to toggle HD Radio
reception on and off.
Radio Data System (RDS)
If equipped, RDS features are
available for use only on FM
stations that broadcast RDS
information. With RDS, the
radio can:
.
Group stations by Category (i.e.,
Program Type) such as Rock,
Jazz, Classical, etc.
. Display messages from radio
stations.
This system relies on receiving
specific information from these
stations and only works when the
information is available. It is
possible that a radio station could
broadcast incorrect information that causes the radio features to work
improperly. If this happens, contact
the radio station.
When information is broadcast from
a RDS station, the station name or
call letters display on the audio
screen. Radio text supporting the
currently playing broadcast may
also appear.
Satellite Radio
If equipped, vehicles with a valid
SiriusXM satellite radio subscription
can receive SXM programming.
SiriusXM satellite radio has a wide
variety of programming and
commercial-free music, coast to
coast, in digital-quality sound. In the
U.S. see www.siriusxm.com or call
1-888-601-6296. In Canada see
www.siriusxm.ca or call
1-877-438-9677.
When SXM is active, the channel
name, number, song title, and artist
appear on the display.

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Radio Reception
Unplug electronic devices from the
accessory power outlets if there is
interference or static in the radio.
FM
FM signals only reach about 16 to
65 km (10 to 40 mi). Although the
radio has a built-in electronic circuit
that automatically works to reduce
interference, some static can occur,
especially around tall buildings or
hills, causing the sound to fade in
and out.
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere with
each other. Static can also occur
when things like storms and power
lines interfere with radio reception.
When this happens, try reducing the
treble on the radio.
SiriusXM Satellite Radio
Service
If equipped, SiriusXM Satellite
Radio Service provides digital radio
reception. Tall buildings or hills can
interfere with satellite radio signals,
causing the sound to fade in and
out. In addition, traveling or standing
under heavy foliage, bridges,
garages, or tunnels may cause loss
of the SiriusXM signal for a period of
time. Some cellular services may
interfere with SXM reception
causing loss of signal.
Mobile Device Usage
Mobile device usage, such as
making or receiving calls, charging,
or just having the mobile device on
may cause static interference in the
radio. Unplug the mobile device or
turn it off if this happens.
Multi-Band Antenna
If equipped, the roof antenna is for
SiriusXM, OnStar, and GPS (Global
Positioning System). Keep clear of
obstructions for clear reception.
If the vehicle has a sunroof, and it is
open, reception can also be
affected.

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Audio Players
Avoiding Untrusted Media
Devices
When using media devices such as
USB devices, and mobile devices,
consider the source. Untrusted
media devices could contain files
that affect system operation or
performance. Avoid use if the
content or origin cannot be trusted.
USB Port
Audio stored on a USB device may
be listened to.
This vehicle is equipped with two
USB ports in the center stack.
These ports are for data and
charging. There may also be two
USB ports for charging only at the
rear of the center console.
Caution
To avoid vehicle damage, unplug
all accessories and disconnect all
accessory cables from the vehicle
when not in use. Accessory
cables left plugged into the
vehicle, unconnected to a device,
could be damaged or cause an
electrical short if the unconnected
end comes in contact with liquids
or another power source such as
the accessory power outlet.
Playing from a USB
A USB mass storage device can be
connected to the USB port.
Audio extensions supported by the
USB are:
.MP3
. AAC
. OGG
. 3GP Gracenote
When plugging in a USB device,
Gracenote service builds voice tags
for music. Voice tags allow artists,
albums with hard to pronounce
names, and nicknames to be used
to play music through voice
recognition, if equipped.
While indexing, infotainment
features may be available
My Media Library
MyMedia is only available when
more than one indexed device is
connected. It allows access to
content from all indexed media
sources. MyMedia will show as an
available source in the
Source page.
USB MP3 Player and USB Devices
The USB MP3 players and USB
devices connected must comply
with the USB Mass Storage Class
specification (USB MSC).
To play a USB device:
1. Connect the USB.

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2. Touch Audio from theHome Page.
3. Touch More and then touch the USB device.
Use the following when playing an
active USB source:
p: Touch to play the current media
source.
j: Touch to pause playback of the
current media source.
7:
. Touch to seek to the beginning
of the current or previous track.
. Touch and hold to reverse
quickly through playback.
Release to return to playing
speed. Elapsed time displays.
6:
. Touch to seek to the next track.
. Touch and hold to advance
quickly through playback.
Release to return to playing
speed. Elapsed time displays.
Shuffle : Touch the shuffle icon to
play music in random order. USB Sound Menu
See
“Infotainment System Sound
Menu” underAM-FM Radio 0157.
USB Browse Menu
When a list of songs, albums,
artists, or other types of media
displays, the up and down arrows
and A-Z appear on the left side.
Select A-Z to view a display that will
show all letters of the alphabet and
select the letter to go to.
Touch the up and down arrows to
move the list up and down.
Touch Browse and the following
may display:
Playlists: 1. Touch to view the playlists stored on the USB.
2. Touch a playlist to view the list of all Songs in that playlist.
3. Touch a song from the list to begin playback.
Supported Playlist extensions are
m3u, pls. Artists:
1. Touch to view the list of artists stored on the USB.
2. Touch an artist name to view a list of all albums by the artist.
3. To select a song, touch All Songs or touch an album and
then touch a song from the list.
Songs: 1. Touch to display a list of All Songs on the USB.
2. To begin playback, touch a song from the list.
Albums: 1. Touch to view the albums on the USB.
2. Touch the album to view a list of All Songs on the album.
3. Touch a song from the list to begin playback.
Genres: 1. Touch to view the genres on the USB.

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2. Touch a genre to view a list ofartists.
3. Touch an artist to view albums by that artist.
4. Touch an album to view songs on the album.
5. Touch a song to start playback.
Composers: 1. Touch to view the composers on the USB.
2. Touch a Composer to view a list of albums by that
composer.
3. Touch an album or All Songs to view a list of songs.
4. Touch a song from the list to begin playback.
Folders: 1. Touch to view the directories on the USB.
2. Touch a folder to view a list of all files.
3. Touch a file from the list to begin playback. Podcasts :
Touch to view the
podcasts on the USB and get a list
of podcast episodes.
Audiobooks:
1. Touch to view the audiobooks stored on the USB.
2. Touch an audiobook to get a list of chapters.
3. Touch the chapter from the list to begin playback.
File System and Naming
File systems supported by the
USB are:
. FAT32
. NTFS
. HFS+
The songs, artists, albums, and
genres are taken from the file’s
song information and are only
displayed if present. The radio
displays the file name as the track
name if the song information is not
available. Supported Apple Devices
To view supported devices, see
my.buick.com/learn.
Storing and Recalling Media
Favorites
To store media favorites, touch
Browse to display a list of media
types.
Select from one of the following
Browse options to save a favorite:
Playlists :
Touch
Hnext to any
playlist to store the playlist as a
favorite. Touch a saved favorite to
recall a favorite playlist. The first
song in the playlist begins to play.
Artists : Touch
Hnext to any artist
to store the artist as a favorite.
Touch a saved favorite to recall a
favorite artist. The first song in the
artist list begins to play.
Songs : Touch
Hnext to any song
to store the song as a favorite.
Touch a saved favorite to recall a
favorite song.

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Albums :TouchHnext to any
album to store the album as a
favorite. Touch a saved favorite to
recall a favorite album. The first
song in the album list begins to play.
Genres : Touch
Hnext to any
genre to store the genre as a
favorite. Touch a saved favorite to
recall a favorite genre. The first
song of the genre begins to play.
Podcasts : Touch
Hnext to any
podcast to store the podcast as a
favorite. Touch a saved favorite to
recall a favorite podcast. The
podcast begins to play.
Audiobooks : Touch
Hnext to any
audiobook to store the audiobook as
a favorite. Touch a saved favorite to
recall a favorite audiobook. The first
chapter in the audiobook begins
to play.
Media Playback and Mute
USB playback will be paused if the
system is muted. If the steering
wheel mute control is pressed
again, playback will resume. If the source is changed while in
mute, playback resumes and audio
will unmute.
Auxiliary Jack
This vehicle has an auxiliary input
jack in the center stack. Possible
auxiliary audio sources include:
.
Laptop computer
. Audio music player
This jack is not an audio output. Do
not plug headphones into the
auxiliary input jack. Set up an
auxiliary device while the vehicle is
in P (Park).
Connect a 3.5 mm (1/8 in) cable
from the auxiliary device to the
auxiliary input jack. When a device
is connected, the system can play
audio from the device over the
vehicle speakers.
If an auxiliary device has already
been connected, but a different
source is currently active, touch
More and then touch AUX to make
the source active. Shuffle and Browse are not
available in the AUX source menu.
Bluetooth Audio
Music may be played from a paired
Bluetooth device. See
Bluetooth
(Pairing and Using a Phone) 0190
or
Bluetooth (Overview) 0189 for help
pairing a device.
Volume and song selection may be
controlled by using the infotainment
controls or the mobile device.
If Bluetooth is selected and no
sound is present, check the volume
setting on both your mobile device
and the infotainment system.
Launch music by touching Bluetooth
from the recent sources list on the
left of the display or by touching
More and then touching the
Bluetooth device.
To play music via Bluetooth:
1. Power on the device, and pair to connect the device.

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2. Once paired, touch Audio fromthe Home Page, then touch
Bluetooth from the recent
sources list on the left of the
display.
Bluetooth Sound Menu
See “Infotainment System Sound
Menu” underAM-FM Radio 0157.
Manage Bluetooth Devices
From the Home Page: 1. Touch the Audio icon.
2. Touch More.
3. Touch Bluetooth.
4. Touch Devices to add or delete devices.
When touching Bluetooth, the
system may not be able to launch
the audio player on the connected
device to start playing. When the
vehicle is not moving, use the
mobile device to begin playback. All devices launch audio differently.
When selecting Bluetooth as a
source, the system may show as
paused on the display. Press play
on the device or touch
pon the
display to begin playback.
Browse functionality will be provided
where supported by the Bluetooth
device. This media content will not
be part of the MyMedia
source mode.
Some smartphones support sending
Bluetooth music information to
display on the system. When the
system receives this information, it
will check to see if any is available
and display it. For more information
about supported Bluetooth features,
see my.buick.com/learn.
OnStar System
4G LTE
If equipped with 4G LTE, up to
seven devices, such as
smartphones, tablets, and laptops,
can be connected to high-speed
Internet through the vehicle’s built-in
Wi-Fi hotspot.
Call 1-888-4ONSTAR
(1-888-466-7827) to connect to an
OnStar Advisor for assistance. See
www.onstar.com for vehicle
availability, details, and system
limitations. Service and connectivity
may vary by make, model, year,
carrier, availability, and conditions.
4G LTE service is available in select
markets. 4G LTE performance is
based on industry averages and
vehicle systems design. Some
services require a data plan.
The OnStar App
If equipped, the infotainment system
has OnStar controls in the
embedded OnStar app on the Home
Page. Most OnStar functions that
can be performed with the buttons

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can be done using the app. To open
the app, touch the OnStar icon on
the Home Page. App updates
require a corresponding service
plan. Features vary by region and
model. Features are subject to
change. For more information, see
my.buick.com/learn or press
Q.
Services
The Services tab displays the
default view for the app. Use this
page to launch the available OnStar
services. Touch a service to open its
display. Touch Wi-Fi to launch the
connections manager. Turn-by-Turn
and Advisor Call are the other tiled
options.
Account
The Account tab displays a
snapshot of the account linked with
the vehicle. If there is no such
account, this tab will show all values
as ——. The call advisor call icon
will be active even if there is no
active account. Advisor Call
Selecting Advisor Call is the same
as pressing
Qor calling
1-888-4ONSTAR (1-888-466-7827).
The X option in the upper right
corner of the screen does not end
the call, but returns to the previous
display.
Turn-by-Turn Directions
With a connected plan, an OnStar
Advisor can download a destination
to the vehicle or its embedded
navigation system, if equipped.
Select Turn-by-Turn Directions from
the Services tab of the OnStar app
to call an Advisor or select a recent
or favorite destination. Touch the
navigation icons to select home,
address or place. A destination
transfer from OnStar will show the
detail view of the destination when it
is transferred from OnStar to the
Navigation application. Touch OK to
go back to the previous menu. An
ABS and Guidance or Navigation
Add-On Plan is required. See
www.onstar.com for a coverage map. Services vary by model. Map
coverage is available in the United
States, Puerto Rico, and Canada.
Wi-Fi Hotspot
Touch to display the Settings page,
which shows the configurations for
the vehicle hotspot and allows them
to be changed.
For more information, see
www.onstar.com/learn.