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Radio
Troubleshooting
A station with poor reception is no longer
displayed in the station list once you
switch to a different station.
Store the station as a preset in advance. Access the pre-
sets using the presets list > page 167.
169
Media
— Bluetooth protocols AVRCP (1.0/1.3/1.4)
and A2DP are supported.
— Note the volume setting on your Bluetooth
device. Audi recommends setting your mo-
bile device to the maximum volume when
using it as a Bluetooth audio player.
— The supported media functions (such as
shuffle) depend on the Bluetooth device be-
ing used.
—Aselection of supported Bluetooth devices
can be found in the database for tested mo-
bile devices at www.audi.com/bluetooth.
Wi-Fi audio player
Applies to: vehicles with Wi-Fi audio player
Using the Wi-Fi audio player media source on the
MMI, you can connect and operate your Wi-Fi-ca-
pable media player (such as a smartphone) to
wirelessly play music from your media player li-
brary. The media player is connected through the
vehicle's Wi-Fi hotspot. A UPnP Server app or an
integrated UPnP/DLNA server on your media
player is required to access your media player Li-
brary.
Requirement: the Wi-Fi function on your media
player must be switched on. The myAudi app or a
UPnP server app is installed on your media play-
er, or your media player has an integrated UPnP/
DLNA server.
— Connecting a media player: press the [MEDIA
button. Press the left control button until the
sources overview > page 178 is displayed. Se-
lect and confirm Wi-Fi audio player (7)
=> page 178, fig. 156.
— If necessary, select and confirm Wi-Fi turned
off > Turn on Wi-Fi to activate Wi-Fi in the
MMI. Select Wi-Fi settings, if necessary. Select
the same settings on the wireless media player
that are used for the Wi-Fi hotspot.
— Starting the Wi-Fi audio player: Start the
myAudi app or an UPnP server app, or allow
media sharing on your device.
174
Operating the media player: the media player is
operated through the MMI.
— Press the left control button repeatedly until
the Folders menu item appears. Select and con-
firm Folders.
— Playing music from the media player: select
and confirm Media center.
Web radio: see > page 175.
ZX WARNING
— As the driver, do not allow usage of the Wi-
Fi hotspot to distract you from driving, as
this could increase the risk of an accident.
—To reduce the risk of an accident, only use
Audi connect services and the Wi-Fi hotspot
only if the traffic situation permits it. Read
and follow the guidelines provided in
=> page 111, Traffic safety information.
— It is only safe to use tablets, laptops, mobile
devices and other similar devices when the
vehicle is stationary because, like all loose
objects, they could be thrown around the in-
side of the vehicle in a crash and cause seri-
ous injuries. Store these types of devices se-
curely while driving. Also read the warnings
in the chapter > page 52.
@) Note
Always follow the information found in 9@ in
General information on page 142.
G) Tips
— The Wi-Fi connection is reconfigured when
inserting or removing the mini SIM card in
the SIM card reader*. There may be a tem-
porary interruption in audio playback, de-
pending on the media player.
— Always read the chapter > page 142, Audi
connect.
— Please note that a Wi-Fi connection does
not automatically make it possible to use
the Internet. For additional information,
see > page 142.
—To avoid interruptions during playback, de-
activate the power saving function on the
media player or connect it to a charger.
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Media
— The loading times for the audio data depend
on the media player used and the number of
files that it contains.
—A maximum of 2,000 entries per directory
are displayed in the MMI.
— Songs downloaded for offline use using mu-
sic streaming services are stored on your
mobile device (such as a smartphone) and
may be DRM protected. The Wi-Fi audio
player will not play DRM protected files.
— Contact an authorized Audi dealer or au-
thorized Audi Service Facility for additional
information on the Wi-Fi audio player.
Online media and
Internet radio
Applies to: vehicles with Audi connect
You can playback and operate various online me-
dia services and Internet radio using the MMI.
> Press the [MEDIA] button. Press the left control
button until the sources overview > page 178,
fig. 156 is displayed.
Applies to: using online media and Internet radio
Requirement:
— The myAudi app must be installed and open on
your mobile device.
— You must be logged in to your myAudi account
in the myAudi app and you must have selected
your vehicle.
— The Wi-Fi function on the mobile device and on
the MMI must be switched on.
—If necessary, check in the connection manager
=> page 190 if the mobile device you connected
is selected under the MMI connect app ().
— The MMI must be connected to the network.
— The symbol for the Online media* source
=> page 178, fig. 156 is shown in the MMI.
Applies to: using online media
Additional requirement:
— A supported online media service must be avail-
able in the country where the vehicle is being
operated.
— You must have an account with a supported on-
line media service.
— Depending on the online media service, you
may need to install and open an app on your
mobile device.
Starting Online media
— Press the [MEDIA] button. Press the left control
button until the sources overview > page 178 is
displayed.
— Select and confirm an online media service.
Starting Internet radio
— Press the [MEDIA] button. Press the left control
button until the sources overview > page 178 is
displayed.
— Select and confirm Internet radio. The Internet
radio browser or the last station that was play-
ing is shown.
— Selecting the station: if necessary, select and
confirm a category in the Internet radio Brows-
er > a station.
Online media and Internet radio:: additional op-
tions
— Press the right control button.
The following options may be available, depend-
ing on the information shown (such as the sta-
tion/track that is currently playing):
— Sound settings: see > page 193.
— Wi-Fi settings: see > page 147, Wi-Fi settings.
— Connection manager: see > page 190.
— Additional options may be available, depending
on the active online media service or Internet
radio.
ZA WARNING
—To reduce the risk of an accident, only use
Audi connect services and the Wi-Fi hotspot
only if the traffic situation permits it. Read
and follow the guidelines provided in
=> page 111, Traffic safety information.
— It is only safe to use tablets, laptops, mobile
devices and other similar devices when the
vehicle is stationary because, like all loose
objects, they could be thrown around the in-
side of the vehicle in a crash and cause seri-
ous injuries. Store these types of devices se-
curely while driving. Also read the warnings
in the chapter > page 52.
175
Always follow the information found in >@ in
General information on page 142.
@ Tips
— Depending on the Internet connection and
network traffic, the connection may discon-
nected when online media sources are play-
ing.
— Online media and Internet radio usage de-
pends on the service availability of the third
party provider.
— Audi AG simply makes the access to online
media services possible through the MMI
and does not take any responsibility for the
contents of the online media services.
— Always read the chapter > page 142, Audi
connect.
— Depending on the mobile device being used,
there may be interruptions during media
playback and when using the myAudi app.
To prevent interruptions when using a mo-
bile device, do not lock the screen on your
mobile device and keep the myAudi app in
the foreground.
— Contact an authorized Audi dealer or au-
thorized Audi Service Facility for additional
information about online media.
Multimedia connections
USB adapter for Audi music interface or
USB charging port
Fig. 153 Audi Genuine Accessories: USB adapter
{RAH-9203}
Depending on the vehicle equipment, you can
connect your mobile devices (such as a smart-
phone or MP3 player) to the Audi music interface
176
or a USB charging port using a special USB adapt-
er.
@ USB adapter for devices with a micro USB con-
nection
@ USB adapter for devices with an Apple Light-
ning connection
@ USB adapter for devices with USB type C con-
nection
@ USB adapter for devices with an Apple Dock
connector
You can purchase the USB adapter from an au-
thorized Audi dealer or at specialty stores.
@) Note
Handle the USB adapter carefully. Do not al-
low it to be pinched.
ONT ee la
Applies to: vehicles with Audi music interface
Copan >
(! 7
a
Fig. 154 Storage compartment in the center console: con-
necting mobile devices
Connect your mobile devices to the Audi music in-
terface in order to operate them through the
MMI and charge the battery.
USB Input
— Connecting mobile devices using a USB adapt-
er: connect the applicable USB adapter @) to
the port on the Audi music interface @) and
then connect the adapter to the mobile device
@ (such as an iPod).
— Charging a mobile device using a USB adapter:
when you connect a mobile device to the Audi
music interface @) using the applicable USB
adapter (2), the battery will automatically
charge.
Media
Audi dealer or authorized Audi Service Fa-
cility.
Playing media
Jukebox @-
>< @ ovo
=
PNT tarte
CA ,
(Sa audio player
Fig. 155 Infotainment system: possible sources in the Me-
dia menu
6 3} Bluetooth audio player
> Wi-Fi audio player
foyal atwaatel-)
Fig. 156 Infotainment system: possible sources in the Me-
dia menu
You can start and operate various media through
the MMI control panel.
Requirement: a media source must contain au-
dio/video* files > page 171.
> Press the [MEDIA] button. Press the left control
button until the sources overview is displayed.
> Select and confirm the desired source, or
> press the [MEDIA] button repeatedly until the
desired source is selected.
Depending on the vehicle equipment, the follow-
ing sources may be displayed in the Media menu:
Switch to radio: the Radio menu opens
=>page 165.
Jukebox* ................0000. 172 ®
@ DVD/CD drive* ................ L711, 172
@) SD card reader « s eces ss eee ys oe 171
)) Depending on the DVD, this may not be possible during
playback.
178
@ Audi music interface* ........... 176
such as iPod, USB stick
© External audio player........... 176
such as an MP3 player connected to
the AUX input
© Bluetooth audio player* ........ 173
@ Wi-Fiaudio player* ............ 174
Online media* and Internet radio* . 175
— Playing audio/video files: select a source in the
Media menu > category (such as artists > al-
bum > track).
— Moving one level up in the folder structure:
Press the [BACK] button, or select and confirm
Folder up.
— Selecting the previous/next track/chapter)):
Press the On/Off knob for the MMI control pan-
el briefly to the left Kd or to the right Pe.
— Fast-forwarding and rewinding audio/video
files: press and hold the On/Off knob on the
MMI control panel to the left Kd or right Pb for
a longer time.
— Pausing or resuming playback: press the
On/Off knob on the MMI control panel briefly.
G) Tips
— You can scroll through long lists quickly by
turning the control knob quickly. The scroll-
ing speed depends on the number of list en-
tries.
— For safety reasons, the video image is only
displayed when the vehicle is stationary. On-
ly the sound from the video plays while driv-
ing.
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Media
Ob Lc
Nga)
( La |
(4) | Pts
enres
Fig. 157 Infotainment system: USB flash drive categories
Track
(7) \ NGC
Playlists
Videos
Fig. 158 Infotainment system: USB flash drive categories
Various categories for selecting audio/video files
are available in the media center.
> Press the [MEDIA] button. Press the left control
button until the sources overview is displayed.
Select and confirm the desired source.
@ Active source
The active source is highlighted. The active
source symbol (2) may change depending on the
connected device, the online media service*, or
Internet radio*. The device name may be dis-
played (for example: myPhone). As an example, a
USB stick is shown > fig. 157 connected to the
Audi music interface*.
Depending on the active source, you can select
audio/video files* from the following categories
and add them to the playlist:
@ Favorites
The Favorites category appears if at least one en-
try is stored in the favorites list. See > page 180.
@ Artists
All available artists are displayed. Select and con-
firm an artist, an album and then a track.
@ Albums
All available albums are displayed. Select and
confirm an album and then a track.
© Genres
All available genres are displayed. Select and con-
firm
a genre (such as Pop), an artist, an album
and then a song.
© Tracks
All available tracks are displayed. Select and con-
firm
a track.
@ Folders
The folder structure or track/chapter list is dis-
played. Select a folder, if necessary. Select and
confirm a track.
Playlists
All available playlists from the source and the
smart playlists are displayed. Select and confirm
a playlist and then a track.
Smart playlists:
— Last played tracks: the last tracks played in the
selected source are displayed.
— Most played: the most played tracks in the se-
lected source are displayed.
— 5 stars to 1 star: tracks from the selected
source are displayed according to their rating.
— Unrated: all files from the selected source
without rating information (for example, in the
ID3 tag) are displayed.
© Videos*
All available video files are displayed. Select and
confirm a video file.
(i) Tips
— Only the categories supported by the medi-
um are available. For example, CD/DVD-
ROM tracks cannot be selected with catego-
ries such as Artists, Albums or Genres.
With an iPod (source: Audi music interface
=> page 176), the Podcasts, Audio books
and Composers categories are also availa-
ble.
179
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Media
not always display, depending on the sys-
tem language.
Troubleshooting
Problem Solution
Audi music interface*/Bluetooth au-
dio player*: mobile device is not sup-
ported.
Read the instructions in the chapter > page 176, Multimedia
connections/=> page 173, Bluetooth audio player.
Audi music interface*/AUX input: the
volume is too high/too low when
starting playback through the AUX in-
put.
Adjust the volume of the mobile device to approximately 70%
of the maximum output > page 181, Input level.
Audi music interface*: the portable
device is not recognized as a source.
For many cell phones or mobile devices, playback is not possi-
ble when the battery level is too low (less than 5% of its ca-
pacity). The mobile device will only be recognized as a media
source in the MMI after connecting if the battery charge level
is sufficient.
Audi music interface*: malfunctions
during audio playback through an
iPod/iPhone.
The Bluetooth audio player function is switched on. Switch
this function off > page 192 when you are not using the Blue-
tooth audio player.
AUX input: there is static when con-
necting and disconnecting the AUX
connection cable.
When connecting and disconnecting, the External audio play-
er source is already selected. Before connecting or disconnect-
ing the mobile device, either mute the device (see
=> page 193) or switch to a different audio source (for exam-
ple > page 165, Opening the radio).
Bluetooth audio player*/Wi-Fi audio
player*: audio playback interference.
Only one interface should be actively used at a time to ensure
problem-free playback.
Wi-Fi audio player*: audio playback
interference.
Audio playback interference can occur on some cell phones if
the Internet connection in the vehicle was not established
through the SIM card reader* on the MMI control panel and
the mobile data option on the cell phone is switched on. De-
activate the mobile data option on your cell phone.
Jukebox”: tracks on the imported
playlist are grayed out.
When importing playlists, all of the files themselves must be
imported.
Jukebox*: imported tracks cannot be
played or found.
If you cannot find imported tracks in the media center, they
may not be supported. Only copy supported files > page 183
to the Jukebox.
Wi-Fi audio player*: multiple devices
are connected to the Wi-Fi hotspot. A
media player (such as a smartphone)
appears as the media source and can-
not be changed.
Close the myAudi app on the connected devices (such as
smartphones) that are not being used as the Wi-Fi audio play-
er*. Likewise, close the UPnP server apps or the media permis-
sions on the integrated UPnP/DLNA server. Connect the de-
sired device as a Wi-Fi audio player* > page 174.
Online media*: connection failed be-
tween the MMI and the myAudi app.
To establish a connection to the MMI, the MMI connection
switch must be switched on in the myAudi app status screen.
185
System settings
Tool tips
When this function is switched on M, your MMI
shows you tips for input. The frequency of how
often it displays decreases with time. You can
switch off the operating tips at any time.
Speech dialog system
Applies to: vehicles with voice recognition system
Command display: when this function is switch-
ed on, the MMI will show you the possible
commands for voice input in the respective
menu. You can switch the function off at any
time.
Short dialog: when this function is switched on
, a shorter form of the prompts is used. You
can switch the function off at any time.
Speech dialog system volume: you can adjust
the volume of the prompts by turning the control
knob.
Individual speech training (only when the vehi-
cle is stationary): you can adapt the voice recog-
nition system to your voice or pronunciation in or-
der to improve the system's ability to recognize
your speech. Individual speech training is com-
prised of 20 speech entries that consist of com-
mands and sequences of numbers. You can de-
lete the programmed voice training with the Re-
set individual speech training function.
Factory settings
Depending on the vehicle equipment, the follow-
ing functions can be reset to factory settings:
— Sound settings
— Radio
— Media settings
— Jukebox
— Directory
— Telephone
— Bluetooth and Wi-Fi
— Navigation settings
— Navigation and online memory
— Voice recognition system
— Message settings
— Apps
— Tool tips
— Audi connect
190
You can select the desired functions individually
or all at once with the option Select all entries.
Select and confirm Restore factory settings.
G) Tips
Make sure that not only the settings were de-
leted but also the stored data, if necessary.
Connection manager
Introduction
The connection manager provides an overview of
your connected devices and their network status:
> Select: [MENU] button > Settings > left control
button > MMI settings > Connection manager.
> Select and confirm a menu item.
If a mobile device was already connected and you
select and confirm the corresponding menu item,
the device name and connection status are dis-
played under the menu item.
You can individually connect (M) or disconnect
(L) a paired device.
Requirement: The vehicle must be stationary and
the ignition must be switched on. The Bluetooth
settings will open on your mobile device during
the connection setup. The Bluetooth function and
visibility of the MMI > page 192 and mobile de-
vice must be switched on. The mobile device to
be connected must not be connected to any other
Bluetooth device.
daar lava dared)
Applies to: vehicles with telephone
> Connect new device: search for and connect a
mobile device.
> List of devices already paired: select your cell
phone from the list of all the devices that are
already paired.
Secondary phone
Applies to: vehicles with telephone and Audi phone box
> Connect new device: search for and connect a
mobile device.