8S1012721BB
Telephone
Telephone
Introduction
Applies to: vehicles with telephone
You can operate various telephone functions easi-
ly through the MMI in your vehicle.
Depending on the country and the vehicle equip-
ment, the following options may be available:
— Connecting a cell phone with Bluetooth
— Using two telephones
— Using the Audi phone box
ZA WARNING
— Medical experts warn that mobile devices
can interfere with the function of pacemak-
ers. Always maintain a minimum distance of
about 7.9 inches (20 cm) between the mo-
bile device antennas and the pacemaker.
— Do not carry the mobile device in a pocket
directly over the pacemaker when the
phone is switched on.
— Switch the mobile device off immediately
if you suspect it may be interfering with
the pacemaker.
— Do not use the voice recognition system*
= page 123 in emergencies because your
voice may change in stressful situations. The
system may take longer to dial the number
or may not be able to dial it at all. Dial the
emergency number manually.
— Switch your mobile device off in areas where
there is a risk of an explosion. These loca-
tions are not always clearly marked. This
may include gas stations, fuel and chemical
storage facilities or transport vehicles, or lo-
cations where fuel vapors (such as propane
or gasoline vapor in vehicles or buildings),
chemicals or large quantities of dust parti-
cles (such as flour, sawdust or metal) may
be present in the air. This also applies to all
other locations where you would normally
turn your vehicle engine off.
— The demands of traffic require your full at-
tention. Always read the chapter
=> page 111, Traffic safety information.
CG) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 142.
G@) Tips
— The Bluetooth connection range is limited
to inside the vehicle.
—Aselection of supported Bluetooth devices
can be found in the database for tested mo-
bile devices at www.audi.com/bluetooth.
Setup
Connecting a cell phone via Bluetooth
Applies to: vehicles with telephone
Requirement: The vehicle must be stationary and
the ignition must be switched on. The Bluetooth
settings must be open on your mobile device dur-
ing the connection setup. The mobile device to be
connected must not be actively connected to any
other Bluetooth device. The MMI must not be
connected to a mobile device.
> Enable the Bluetooth function and visibility on
the MMI => page 192 and the cell phone.
> Select: [MENU] button > Telephone > Connect
mobile device > Find new devices > Next. The
available
Bluetooth devices are shown in the In-
fotainment system display, or:
> Search for the MMI on your cell phone using
the Bluetooth device search.
>» Select and confirm the desired cell phone from
the list of displayed Bluetooth devices.
A PIN for a secure Bluetooth connection will be
generated.
> Confirm the PIN on your cell phone and on the
MMI, or:
> Enter the PIN for connecting on your cell
phone. The time allowed for entering the PIN is
limited to approximately 30 seconds.
> Follow the system instructions.
> Pay attention to any other system prompts on
the MMI and on your cell phone. >
129
8S1012721BB
Telephone
secondary phone, since the directory from the
primary phone is always displayed.
Switching the primary and secondary phone
Requirement: a primary phone and a secondary
phone must be connected.
> Select: [MENU] button > Telephone > right con-
trol button > Switch primary and second.
phone.
@) Tips
— You can see if a cell phone is connected as
the primary phone or secondary phone in
the Connection manager > page 190.
— You can also make your connected cell
phone the default phone by selecting Set as
default telephone in the Connection man-
ager > page 192.
— The device name of the connected primary
phone is shown in the Telephone menu
(such as myPhone).
— If the primary phone does not connect auto-
matically to the MMI when the ignition is
switched on, for example because it is out
of the vehicle range or the Bluetooth func-
tion is switched off, then a previously paired
secondary phone is automatically connected
as the primary phone.
— You can send and receive messages on your
primary phone as well as on your secondary
phone > page 133, fig. 132. You do not
need to switch your primary phone and sec-
ondary phone for this.
D_ The Qi standard makes it possible to charge your mobile
device wirelessly.
Using the Audi phone
box
Applies to: vehicles with Audi phone box
Fig. 131 Storage compartment in the center armrest: Audi
phone box with connections
You can charge your mobile device battery using
the Audi phone box. You can make calls through
the exterior antenna* on the vehicle. Using the
external antenna* helps when there is a low sig-
nal and also provides better reception quality.
The options below are available:
— Connecting to the external vehicle antenna*:
Lay the cell phone with the display facing up on
the cell phone symbol in the Audi phone box
=> fig. 131. Make sure there are no objects be-
tween the Audi phone box and the mobile de-
vice.
— Charge a cell phone wirelessly: Place a Qi-capa-
ble » cell phone centered on the symbol in the
Audi phone box with the display facing up
=> fig. 131. The cell phone will charge.
— Charge a cell phone using the USB adapter:
Connect your cell phone to the Audi music in-
terface using a USB adapter @). You can charge
your mobile device using specific USB adapters
=> page 176, fig. 153.
ZA\ WARNING
— Loose objects can be thrown around the ve-
hicle interior during sudden driving or brak-
ing maneuvers, which increases the risk of
an accident. Store objects securely while
driving. >
131
Telephone
— The mobile device may become hot during
wireless charging. Pay attention to the tem-
perature of your mobile device and be care-
ful when removing it from the Audi phone
box.
—An alternating magnetic field is used for
wireless charging. Maintain a minimum dis-
tance of approximately 2.4 in (6 cm) to the
Audi phone box charging plate. The thresh-
olds for prolonged exposure at this distance
comply with ICNIRP1998. Therefore, inter-
actions such as irritation of sensory organs,
malfunctions of active implants (such as
pacemakers, infusion pumps, or neurosti-
mulators) or effects on passive implants
(such as prosthetic limbs) is highly unlikely.
If you have an implant, consult a medical
specialist if you have any questions.
@) Note
Applicable to U.S.A.
Operation of the Audi phone box is subject to
the following requirements of the Federal
Communications Commission:
— This is a CONSUMER device.
— BEFORE USE, you MUST REGISTER THIS DE-
VICE with your wireless provider and have
your provider’s consent. Most wireless pro-
viders consent to the use of signal boosters.
Some providers may not consent to the use
of this device on their network. If you are
unsure, contact your service provider.
— You MUST operate this device with approved
antennas and cables as specified by the
manufacturer. Antennas MUST be installed
at least 20 cm (8 inches) from any person.
— You MUST cease operating this device im-
mediately if requested by the FCC or a li-
censed wireless service provider.
— WARNING: E911 location information may
not be provided or may be inaccurate for
calls served by using this device.
@) Note
Applicable to Canada
In Canada, operation of a Zone Enhancer,
such as an Audi Phone Box, is subject to the
following requirements of the Innovation,
132
Science and Economic Development Canada
(ISED):
—This is a CONSUMER device.
— BEFORE USE, you MUST meet all require-
ments set out in CPC-2-1-05.
— You MUST operate this device with approved
antennas and cables as specified by the
manufacturer. Antennas MUST NOT be in-
stalled within 20 cm of any person.
— You MUST cease operating this device im-
mediately if requested by ISED or a licensed
wireless service provider.
— WARNING: £911 location information may
not be provided or may be inaccurate for
calls served by using this device.
G) Tips
— Placing the mobile device in a bag or protec-
tive sleeve inside the Audi phone box can in-
terfere with the connection to the external
antenna”.
— Metallic objects in the Audi phone box block
the wireless charging of your mobile device
and calls made using the exterior antenna”*.
—The charging time and temperature will vary
depending on the mobile device being used.
— Your mobile device can only be charged in
the Audi phone box when the ignition is
switched on.
— To reduce the risk of malfunctions, make
sure the mobile device is positioned correct-
ly in the Audi phone box.
—The maximum charging output is 5 W.
— Strong transmission quality* cannot be
guaranteed if more than one mobile device
is in the box.
— Only one mobile device at a time can be
charged wirelessly in the Audi phone box.
— Audi recommends using Audi Genuine Ac-
cessories. Audi has verified their reliability,
safety, and suitability.
— You can purchase a USB adapter from an au-
thorized Audi dealer or authorized Audi
Service Facility, or at specialty stores.
— If you place your remote control key togeth-
er with your mobile device in the Audi phone
box, it may cause your mobile device to stop
charging if wireless charging is active.
Telephone
Connection manager
See > page 190.
Bluetooth settings
See > page 192.
Online settings*
See > page 192.
Wi-Fi settings*
See > page 147.
Telephone settings
See > page 140.
() Tips
Messages that are deleted in the MMI are also
automatically deleted in the connected cell
phone.
Listening to voicemail
Applies to: vehicles with telephone
MENU > Select: button > Telephone > left con-
trol button. Select and confirm Call list/Direc-
tory/Favorites > Voicemail.
Requirement: there must be no voicemail num-
ber stored.
> Entering the voicemail number: enter the de-
sired number. Select and confirm OK.
Requirement: a voicemail number must be stor-
ed.
> Dialing the voicemail number: select and con-
firm
Voicemail.
@) Tips
This service must be set up and activated in
advance by the cell phone service provider.
Emergency call functions
Applies to: vehicles with telephone
> Select: [MENU] button > Telephone > left con-
trol button > Dial number > Enter emergency
call number (for example, 911) > OK.
138
Z\ WARNING
— Because your phone works with radio sig-
nals, a connection cannot be guaranteed un-
der all circumstances. Do not rely on only
your phone when it comes to essential com-
munication (such as a medical emergency).
— Always follow the instructions given by the
emergency personnel during an emergency
call and only end the call when they instruct
you to do so.
() Tips
Emergency numbers are not the same every-
where. Find out which emergency number is
used in your current location.
Directory
Opening the directory
Applies to: vehicles with telephone
After connecting the cell phone, the contacts in it
are automatically imported into the MMI.
Requirement: you must have at least one contact
stored in your cell phone.
MENU > Select: button > Telephone > left con-
trol button > Directory.
> Selecting a contact: select and confirm a con-
tact from the directory. The phone numbers for
your selected contact are displayed. Select and
confirm a phone number to start a call.
> Free text search for a contact: see > page 119.
Contacts are displayed in alphabetical order and
can be sorted by first or last name > page 140,
Sort order.
(i) Tips
— Check for a possible request to synchronize
on your cell phone. Requests to synchronize
the directory must be confirmed so that
your cell phone contacts can be loaded into
the MMI.
—The directory from the cell phone with the
active connection will always be displayed.
— The contacts from the mobile device may
not be transferred in alphabetical order. If >
Audi connect
Audi connect
General information
Applies to: vehicles with Audi connect
Depending on the country and the vehicle equip-
ment, the following functions may be available:
— Audi connect Infotainment
You can also find more information on Audi con-
nect online at www.audi.com.
ZA\ WARNING
—To reduce the risk of an accident, only use
Audi connect services and the Wi-Fi hotspot
only if the traffic situation permits it. Read
and follow the guidelines provided in
= page 111, Traffic safety information.
— It is only safe to use tablets, laptops, mobile
devices and other similar devices when the
vehicle is stationary because, like all loose
objects, they could be thrown around the in-
side of the vehicle in a crash and cause seri-
ous injuries. Store these types of devices se-
curely while driving. Also read the warnings
in the chapter > page 52.
©) Note
— Applies to: use of separate SIM card in the
SIM card reader or SIM card in the Wi-Fi de-
vice via personal hotspot: If you use your
own SIM card, all data connections for all
Audi connect Infotainment services will run
through your SIM card. This could result in
additional costs, depending on your cell
phone service provider and especially when
using in other countries. A flat rate data
plan is strongly recommended. You can ob-
tain more information from your cell phone
service provider.
— In certain situations, the Wi-Fi hotspot data
connection may be established as a replace-
ment for the SIM card on your Wi-Fi device.
This feature depends on the configuration
of your Wi-Fi device and operating system.
This could result in fees depending on your
cell phone service provider, especially if you
are using this feature while abroad. A flat
rate data plan is strongly recommended. For
142
more information, contact your cell phone
service provider or refer to the owner's man-
ual for your Wi-Fi device.
— You are responsible for all precautions taken
for data protection, anti-virus protection,
and protection against loss of data on mo-
bile devices that are used, for example, to
access the Internet through the Wi-Fi hot-
spot.
— In areas with poor GPS reception or outside
the coverage range of the respective cell
phone service provider, some functions
and/or services may not be available, it may
not be possible to send or receive data, or
functionality may be limited.
G) Tips
— The availability of services depends on the
subscription.
— AUDI AG provides access to services from
third party providers. Permanent availability
cannot be guaranteed, because that de-
pends on the third party provider.
— Use of the most up-to-date mobile network
standard is not available in every country.
Contact an authorized Audi dealer or au-
thorized Audi Service Facility or your cell
phone service provider for additional infor-
mation.
— Availability, scope, providers, screen display,
and costs of services may vary depending on
the country, model, model year, end device
and rates.
Audi connect
Infotainment
Applies to: vehicles with Audi connect Infotainment
With Audi connect Infotainment services, online
information is transmitted directly to the vehicle.
An Internet connection is required to use Audi
connect Infotainment. Depending on the country
and the vehicle equipment, the following options
may be available:
— SIM card reader
— Personal Wi-Fi hotspot
8S1012721BB
Audi connect
ZA\ WARNING
Always follow the information found in > A\
in General information on page 142.
@) Note
Always follow the information found in >@ in
General information on page 142.
Sy IM eee Mate lg
Applies to: vehicles with Audi connect Infotainment and a
SIM card reader
All data connections will be made through the
SIM card in the card reader, if a SIM card is insert-
ed >@) in General information on page 142.
Requirement: the vehicle must be stationary and
the ignition must be switched on. A data connec-
tion must be configured for Audi connect Info-
tainment services. Your personal SIM card must
be a mini SIM card >@) and have a data option.
Inserting a SIM card
The SIM card reader is located in the glove com-
partment.
> The angled corner of the SIM card must face to-
ward the left front side when being inserted.
> Slide the SIM card into the SIM card reader slot
until you feel the SIM card click into place.
> Select and confirm Enter PIN on the MMI. En-
ter the PIN for your SIM card.
> Select and confirm OK.
> To connect to the Internet automatically in the
future, select and confirm Yes; see also
=> page 146.
After connecting successfully, the signal strength
@ and connection type @) will be displayed in
the MMI status bar > page 120, fig. 129.
Removing the SIM card
> Press on the SIM card briefly.
@) Note
— Always follow the information found in >®
in General information on page 142.
—To reduce the risk of damaging the SIM card
reader, only use mini SIM cards (25 mmx
15 mm). Contact your cell phone service
provider for more information on mini SIM
cards.
—If a SIM card of a different size is inserted in
the SIM card reader, do not under any cir-
cumstances remove this card yourself due
to the risk of damaging the SIM card reader.
Contact an authorized Audi dealer or au-
thorized Audi Service Facility.
— There is a risk of damaging the SIM card
reader if you use a SIM card adapter, be-
cause vibrations can cause the SIM card to
fall out of the adapter while driving. Contact
an authorized Audi dealer or authorized
Audi Service Facility.
G) Tips
— Additional Internet connection settings can
be found under > page 146.
— Do not remove the SIM card from the SIM
card reader when using the Audi connect In-
fotainment services.
Using personal Wi-Fi hotspot
Applies to: vehicles with Audi connect Infotainment and a
personal Wi-Fi hotspot
Depending on the country and the vehicle equip-
ment, the MMI can use the established Internet
connection on your mobile device through a Wi-Fi
connection.
Requirement: the vehicle must be stationary and
the ignition must be switched on. Your mobile
device and your cell phone service provider must
support the personal Wi-Fi hotspot function. The
personal Wi-Fi hotspot must be activated on your
mobile device. Access by other devices must be
permitted on the personal hotspot. Your own
SIM card in the mobile device must have a data
option. No SIM card is inserted in the SIM card
reader.
Connecting the MMI with the personal
hotspot
> Select: [MENU] button > Telephone > right con-
trol button > Wi-Fi settings > Wi-Fi > On.
143
>
Audi connect
> Then select and confirm Network search. The
devices that are found are shown in the
Infotainment system display.
> Select and confirm your personal Wi-Fi hotspot
from the list.
> Enter the password that your mobile device
provides, if necessary.
> Select and confirm OK.
Z\ WARNING
Always follow the information found in > A\
in General information on page 142.
@) Note
Always follow the information found in >@® in
General information on page 142.
@) Tips
— Your cell phone service provider can deter-
mine which functions are supported by your
mobile device.
— Your cell phone data package determines if
other devices will be able to use the person-
al Wi-Fi hotspot.
— Audi recommends protecting your mobile
wireless network with a password to prevent
unauthorized access.
— For an explanation on conformity with the
FCC regulations in the United States and the
Industry Canada regulations, see
=> page 260.
Using a Wi-Fi hotspot
Applies to: vehicles with Wi-Fi hotspot
You can connect up to eight Wi-Fi devices (such
as smartphones) with the MMI Wi-Fi hotspot. If
the MMI is connected to the Internet
= page 142, the connected Wi-Fi devices can also
use the MMI’s Internet connection.
Requirement: The ignition must be switched on.
> Select: [MENU] button > Telephone > right con-
trol button > Wi-Fi settings > Wi-Fi. Switch on
the Wi-Fi hotspot.
> Select: [MENU] button > Telephone > right con-
trol button > Wi-Fi settings > Network key. The
access data for the Wi-Fi hotspot is displayed.
144
Switch on the visibility of the Wi-Fi hotspot if
necessary.
> Switch the Wi-Fi function on in your mobile de-
vice and connect it to the MMI Wi-Fi hotspot
using the authentication data that is shown.
> Follow any additional system prompts on your
Wi-Fi device if necessary.
Your device is successfully connected with the
MMI's Wi-Fi hotspot.
ZA WARNING
Always follow the information found in > AV
in General information on page 142.
@) Note
Always follow the information found in >@ in
General information on page 142.
(i) Tips
For an explanation on conformity with the
FCC regulations in the United States and the
Industry Canada regulations, see > page 260.
Audi connect
Infotainment services
Configuration
Applies to: vehicles with Audi connect Infotainment
Requirement: your vehicle must be connected to
the Internet > page 142.
Some Audi connect Infotainment services must
be configured through your personal myAudi ac-
count at my.audi.com before using them for the
first time.
> Register at my.audi.com.
> Add your vehicle to your myAudi account.
> Select: [MENU] button > Audi connect > right
control button > Log in.
> Log in to myAudi in the vehicle using your e-
mail address and password.
Audi connect
Online news
> Select: Online news > desired newsfeed > a
headline.
If you logged in to myAudi in your vehicle
= page 144, personalized newsfeeds can be dis-
played.
Access to Twitter
Requirement: you must have connected your ve-
hicle with myAudi > page 144. You must have
connected your myAudi account with Twitter.
You can only connect one Twitter account with
your myAudi account. Not all settings can be ad-
justed in the MMI. Some can only be adjusted
through the Twitter website.
> Select: Twitter > left control button > desired
function (for example, Trends).
Z\ WARNING
Always follow the information found in > A\
in General information on page 142.
® Note
Always follow the information found in >@ in
General information on page 142.
PNe Kole] Mey Lately
Applies to: vehicles with Audi connect Infotainment
> Select: [MENU] button > Audi connect > right
control button.
Depending on the equipment and the country,
the following options may be available in the
overview of Audi connect Infotainment services:
About Audi connect
Here you will find legal information regarding
Audi connect Infotainment usage.
Log in
See > page 144.
Connection manager
See > page 190.
146
License subscription
The validity and expiration date of your licenses
are displayed.
Refresh
The content of the selected Audi connect Info-
tainment service or the entire Audi connect Info-
tainment list is updated.
Data privacy
See > page 256.
@) Note
Always follow the information found in >@ in
General information on page 142.
Settings
Cell phone network
> Select: [MENU] button > Audi connect > right
control button > Connection manager.
> Select: right control button > Online settings >
Data connection settings.
Depending on the country, vehicle equipment,
and connection type, the following functions may
be available:
Data connection settings
Using the Data connection settings menu, you
can set when the system should connect to the
Internet. The Internet connection disconnects
automatically once the requested Audi connect
Infotainment service no longer requires any data.
— Connection setup: you can select when a data
connection should be established.
— Audi connect (MMI): when this function is
switched on, a data connection is automatically
established in order to use Audi connect Info-
tainment services.
— Wi-Fi devices: when this function is switched
on, you can permit or deny mobile devices to
connect to the Internet on the Wi-Fi hotspot.
Connection settings
The connection is configured automatically based
on the SIM card being used. The following values >