2020 AUDI Q7 CD player

4M1012721BA
Table of contents

Assist systems...................
Assist systems...................
General informationiie: « . cies. ene es
Surrounding area detection............
Switching the systems on and off.......
Driving information..............
Speed warning system..............-.
Camera-based traffic sign recognition...
Traffic light information..............
Night vision assist... .........0..000.
Integrated Toll Module...............
Driver assistance.................
Cruise control system.............0--
EfTClenGyOSSISt saws « « cawe « x caw « « aaw
Adaptive cruise assist................
Distance warning.................0-5
Lane departure warning...............
Audi pressense « swiss se seca « seuve » srevese
Side assist... 0.0... cece eee ee eee
Exit WarKING sees 5 x meus 5 2 eee 5 oe eee es
Intersection assistant................
Emergency assist.............0..0...
Parking and maneuvering.......
TintrOGUCHION s & amano: « x sanwese « = smossen a w asians
Parking aid plus.................0005
Rearview camera and peripheral cameras .
Rear cross-traffic assist. ..........00..
Infotainment system............
Telephone)... « - cseswis ss eee oo eave 6 vee
Introduction................ 0.00 eee
Using the Audi phone box.............
Using the telephone..................
M@SSaQ@S ans = : eenu sy eRe ys aeeS so ees
SOttinG Sica sa aus oe seca + warems ¥ wee
Instrument cluster...............000.
Troubleshooting sass ss eee ss ees ss ees
PIC P-COM TE CG occ. 5 5 soseeee 6 5 serie oo eee
Generalinformation.................
Audi connect Infotainment............
Using a Wi-Fi hotspot................
Audi connect Infotainment services.....
Audi connect vehicle control services. ...
SOPGINGS sacs +o aeowens w evewens a x euswoe a» eemeoe 182
Troubleshooting..............2.ee eee 183
Errengenieycalls: « «ec i vais sean s 184
Overview... .. 02... eee eee eee 184
Emergency call «is. .cesess eesu es reese 184
Online roadside assistance............ 185
Navigation................0 eee eee 186
Opening navigation.................. 186
myAudi navigation................04. 186
Entering adestination................ 187
Stopping route guidance.............. 191
Ma picwsns s % suweave a & sumcous ¥ & semeaus wo canes a a ona 192
Personal route assistance............. 194
Alternative routes’. << ses << eee + + verre 194
Additional functions................. 195
Satellite map............... 02 eee 196
Map Update: « eves 2» exaw ¢ » eee cv cea 197
Traffic informationies « ¢ osc +o eee sv ewe 198
Options and settings...............0. 199
REGO). coasic. i 2 siscie 2 6 weswees oats oo aves 202
Openingthe:radios. « cers « » sess w + anenece 202
Radio functions..................--. 203
Online fadiOwes « » ssa x e eas a & ewe 3 2 Ee 206
Options and settings................. 207
Troubleshooting............+-eeee eee 209
a) fo! be ee re 210
General
information................. 210
SD card reader's = esas < ¢ cows < eae s x Hee 210
DYD:diive
« ssc: © 2 sence © o couwoe wo evenene © oe 210
Bluetooth audio player............... 211
Online Media : : eves se sees se eeen te oes 212
AmazoniAlex@ios: « cim «2 en se wns a 2 213:
Multimedia connections.............. 213
Rear Seat Entertainment preparation.... 214
Playing Medias « «sss 4 6 srenne a 6 aves ¥ & we 215
Options and settings................. 219
Supported media and file formats...... 221
Troubleshooting esc 2 2 wee ts wie oo wee 222

4M1012721BA
Media

@) Note
To reduce the risk of damaging the drive and
data carriers:
— Always store data carriers in a protective
sleeve and do not expose them to direct
sunlight
— Do not use damaged, dirty, or laminated da-
ta carriers
— Do not use single CDs/DVDs with an 8 cm
diameter, non-circular CDs/DVDs (shaped
CDs), cleaning CDs, and protective rings
— Never force CDs/DVDs into the drive. Discs
are pulled in automatically.
G) Tips
The thermal protection switch stops playback
temporarily when outside temperatures are
too high.
Pee Tii
Applies to: vehicles with a DVD drive

[RAH-9153


Fig. 154 Glove compartment: DVD drive
Loading a CD/DVD
> Slide the CD/DVD straight into the DVD slot @
with the label facing up. The CD/DVD will be au-
tomatically pulled in.
Ejecting a CD/DVD
> Press the button (2).
The CD/DVD is pulled in again automatically if it
is not removed from the DVD slot within approxi-
mately ten seconds after ejecting it.
The DVD drive is accessed and operated through
the MMI % page 215.
@) Tips
— Playback cannot be guaranteed with media
files that have a high data rate.
— Always read the chapter > page 210, Gener-
al information.
Bluetooth audio player
Applies to: vehicles with Bluetooth audio player
With the Bluetooth audio player, you can play
music wirelessly through the MMI from your
Bluetooth-capable mobile device (such as a cell
phone).
Requirement: the vehicle must be stationary and
the ignition must be switched on. The Bluetooth
settings will open on your mobile device during
the connection setup. The Bluetooth function and
visibility of the MMI > page 226 and mobile de-
vice must be switched on.
Connecting a mobile device
> Applies to: MMI: Select on the home screen:
MEDIA > Source > Connect external device >
New connection. The available Bluetooth devi-
ces will be displayed after several seconds.
> Press on the desired mobile device in the list of
displayed Bluetooth devices.
> To update the list, press OQ.
> A PIN for a secure Bluetooth connection will be
generated.
> Confirm the PIN on your mobile device, or:
> Enter the PIN for the connection setup on your
mobile device. The time allowed for entering
the PIN is limited to approximately 30 seconds.
After connecting successfully, the mobile device
will be displayed in the Connected devices menu
as a Bluetooth audio player.
Playing media > page 215.
(i) Tips
— Check for any connection requests on your
Bluetooth device.
— Multiple Bluetooth audio players can be
paired with the MMI, but only one at a time
can be active as a Bluetooth audio player
=> page 226.
211

Media

— The supported media functions (such as
shuffle, list view, categories, search, op-
tions) depend on the Bluetooth device being
used.
— Note the volume setting on your Bluetooth
device. AUDI AG recommends setting your
mobile device to the maximum volume
when using it as a Bluetooth audio player.
—Aselection of supported Bluetooth devices
can be found in the database for tested mo-
bile devices at www.audi.com/bluetooth.
Online media
Applies to: vehicles with Audi connect Infotainment and on-
line media
You can play and operate various online media
services, such as music streaming services, using
the MMI.
Requirement: a supported online media service
must be available in the country where the vehi-
cle is being operated.
Connect online media
> Connect the MMI to the Internet > page 178.
> Switch on the Wi-Fi hotspot in the MMI
=> page 182.
> Applies to: MMI: Select on the home screen:
MEDIA > Source > Connect online media.
> Switch the Wi-Fi function on in your mobile de-
vice and connect it to the MMI Wi-Fi hotspot
=> page 179.
> Install and start the myAudi app on your mo-
bile device.
> Log in to your myAudi account in the myAudi
app and select your vehicle.
Your mobile device must be connected to the
MMI and must be highlighted. When you press
the highlighted device, it will be disconnected
from the MMI.
Starting online media
> Applies to: MMI: Select on the home screen:
MEDIA > Source. All online media services sup-
ported in your country will be displayed.
> Press on the desired online media service and
follow the system instructions.
212


Z\ WARNING
—To reduce the risk of an accident, only use
Audi connect services and the Wi-Fi hotspot
only if the traffic situation permits it. Read
and follow the guidelines provided in
=> page 18, Traffic safety information.
— It is only safe to use tablets, laptops, mobile
devices and other similar devices when the
vehicle is stationary because, like all loose
objects, they could be thrown around the in-
side of the vehicle in a crash and cause seri-
ous injuries. Store these types of devices se-
curely while driving. Also read the warnings
in the chapter > page 70.

@) Note
— Read the information about Audi connect,
and be sure to note the connectivity costs
section >@ in General information on
page 178.
— There generally are additional costs when
using an online media service account, espe-
cially when it is used internationally.
(i) Tips
— Depending on the Internet connection and
network traffic, the connection may discon-
nected when online media sources are play-
ing.
— Online media usage depends on the service
availability of the third party provider.
— Audi AG simply makes the access to online
media services possible through the MMI
and does not take any responsibility for the
contents of the online media services.
— Depending on the mobile device being used,
there may be interruptions during media
playback and when using the myAudi app.
To avoid interruptions, do not lock the
screen on your mobile device and keep the
myAudi app in the foreground.

4M1012721BA
Media

Using the Audi entert
[We]

Applies to: vehicles with Rear Seat Entertainment preparation
and Audi entertainment mobile device
Fig. 156 Rear side of the driver’s/front passenger's seat:
securing/removing the Audi entertainment mobile device

@
an
(RAH-8642

Fig. 157 Rear side of the driver’s/front passenger's seat:
tilting the Audi entertainment mobile device
Securing the Audi entertainment mobile
device
» Slide the holder for the Audi entertainment
mobile device back into the mounting slot until
you can feel and hear it lock into place. The cov-
er will open automatically when the device
locks into place.
It should no longer be possible to remove the
Audi entertainment mobile device @) without
pulling on the release mechanism () © fig. 156.
Tilting the Audi entertainment mobile device
> Hold the Audi entertainment mobile device in
both hands during the entire process.
> Tilt the Audi entertainment mobile device by
pressing on the area indicated (@ without using
strong force > fig. 157.

Removing the Audi entertainment mobile
device
> To release the Audi entertainment mobile de-
vice, pull the release mechanism on the rear
side of the device out evenly with both hands
@ ° fig. 156.
> Pull the Audi entertainment mobile device (2)
straight out of the mounting slot.
The cover on the mounting slot will close auto-
matically once you have removed the Audi enter-
tainment mobile device completely.
Playing media
The following sources can be selected depending
on the vehicle equipment:
— Amazon Alexa > page 213.
—SD card > page 210.
— USB © page 213.
— DVD drive > page 211.
— Connect external device: you can connect ex-
ternal devices via Bluetooth and use the Blue-
tooth audio player > page 211, or you can con-
nect
an external device directly to the Audi mu-
sic interface > page 213.
— Connect online media > page 212.
Accessing media
Playing media files using the MMI
> Applies to: MMI: Select on the home screen:
MEDIA > Source > a source. Depending on the
connected device or online media service*, the
symbol for a source may change. The device
name may be displayed (for example: my-
Phone).
> Select a track from the categories in the media
center > page 216.
Playing media files using the multifunction
steering wheel
Requirement: a media drive must contain media
files > page 215.
> Select the Radio/Media tab using the multi-
function steering wheel.
215

4M1012721BA
Media

@) Tips
— Not all video DVDs have parental control.
— PIN entry for parental control will be locked
for approximately one minute if you enter
the incorrect PIN three times in a row. The
— The protection levels for the parental con- PIN can only be reset by an authorized Audi
trol are based on the US standards from the dealer.
Motion Picture Association of America
(MPAA). Note that the age levels for video
DVDs in European countries may differ.
Supported media and file formats
Cea CN]
The DVD drive*, SD card reader, and the USB stor-
age device connection support the following me-
dia file properties:






Audio files Video files
Support- SD/SDHC/SDXC/MMC memory cards: with a capacity of up to 256 GB;
ed media | DVD drive: audio CDs (up to 80 min) with CD text (artist, album, song)*, CD-ROMs with a
capacity of up to 700 MB; DVD+R/RW; DVD video; DVD audio with audio tracks that are
compatible with a DVD video player;
Audi music interface: mobile devices > page 213 (such as an iPod, MTP player, USB stor-
age device in “USB Device Subclass 1 and 6” that conforms to USB 2.0: USB sticks, USB
MP3 players (Plug-and-Play-capable), external USB flash drives and hard drives)).
File sys- Memory cards: exFAT, FAT, FAT32, NTFS.
tem USB storage devices: FAT, FAT32, NTFS.
USB mass storage device partitions (primary/logical*): two per USB connection.
CD/DVD file systems: ISO9660, Joliet, UDF.
Metadata | Album cover: GIF, JPG, PNG with max. 800x800 px.
The album cover from the medium or from Grace-
note* is displayed, depending on availability.
Format MPEG |Win- MPEG |Opus |FLAC |ALAC |MPEG MPEG4 Windows
1/2 dows [2/4 1/2 AVC Media Video
Layer 3 |Media (H.264) |9
Audio 9
and 10
File ex- -mp3 |.wma |.m4a_|.opus_ | .flac -m4a_——|.mpg; -mp4 .wmv
tension -m4b | .ogg -mpeg -m4v .asf
aac .oga -Mov
-avi
Playlists -M3U; .PLS; .WPL; .M3U8; .ASX
Character-| up to maximum 320 kbit/s and |48kHzsampling| up to maximum 10 Mbit/s and
istics 48 kHz sampling frequencies frequency 1920x1080 px at maximum 30 fps
Number DVD drive*: max. 1,000 files per medium.
of files USB mass storage device and memory cards: max. 50,000 files per medium; max.

50,000 files per playlist/folder

221

— The media sources do not support the Win-
dows Media Audio 9 Voice format.
— For compressing MP3 files, AUDI AG recom-
mends a bit rate of at least 160 kbit/s. The
display showing the remaining play time
may differ for audio files with variable bit
rate.
— Special characters (such as those in ID3 tag
information) may display differently or may
Troubleshooting
The information that follows lists some trouble-
shooting options. They depend on the equip-
not always display, depending on the sys-
tem language.
— The manufacturer of the storage device can
provide information about its “USB Device
Subclass”.
— Some MTP player functions are not support-
ed, such as rating music tracks and video
playback.
ment.

Problem Solution

Audi music interface/Bluetooth
audio player: the mobile device is
not supported.
Read the instructions in the chapter > page 213, Multimedia
connections/> page 211, Bluetooth audio player.

Audi music interface: the mobile
device is not recognized as a
source.
For many mobile phones or mobile devices, playback is not possi-
ble when the battery level is too low (less than 5% charge level).
The mobile device will only be recognized as a media source in
the MMI after connecting if the battery charge level is sufficient.

Audi music interface: malfunc-
tions during audio playback
through an iPod/iPhone.
The Bluetooth audio player function is switched on. Switch this
function off > page 226 when you are not using the Bluetooth
audio player.

Audi music interface: audio play-
back through the connected mo-
bile device is not possible.
Make sure the USB mode MTP is selected in the settings on your
mobile device.

Bluetooth audio player: interfer-
ence with track display and audio
playback.
Playback interference can occur when using the Bluetooth audio
player if a music player app from a third party provider is open.
AUDI AG recommends using the integrated media player on your
Bluetooth device (such as a smartphone).

Online media: connection failed
between the MMI and the myAudi
app.
To establish a connection to the MMI, the MMI connection switch
must be switched on in the myAudi app status screen.

Online media: no playback of on-
line media.
Check if a suitable data plan has been purchased.

Wi-Fi hotspot: your Wi-Fi device is
disconnected from the Wi-Fi hot-
spot.

Make sure the network optimization functions are switched off in
the Wi-Fi settings or in the network settings for your Wi-Fi de-
vice. For additional information, refer to the user guide for your
Wi-Fi device.

222

Additional settings

@) Tips
The volume is automatically adjusted to a pre-
set level when the MMI is switched on.
Bluetooth
> Applies to MMI: Select on the home screen:
SETTINGS > Connection settings > Bluetooth
Bluetooth
You can select a setting for visibility of the MMI
to other Bluetooth devices. To connect a new
Bluetooth device, the Visible setting must be se-
lected. If Invisible is selected, a Bluetooth con-
nection will only be possible with paired devices.
If Off is selected, no Bluetooth device can be con-
nected.
Bluetooth audio player
When this function is switched on, the profile
will load automatically when your Bluetooth au-
dio player is within range.
Bluetooth name
The MMI’s Bluetooth name is displayed and can
be changed.
Software update
> Applies to: MMI: Select on the home screen:
SETTINGS > System maintenance > Software
update.
> If necessary, insert a storage medium with the
update data into the corresponding drive
> page 221.
> Press Search for updates.
> Press on the desired update.
> Press Next.
> Follow the system instructions.

ZA WARNING
— Perform the installation only when the vehi-
cle is stationary. Otherwise, this increases
the risk of an accident
— If the installation fails, contact an author-
ized Audi dealer or authorized Audi Service
Facility immediately to have the malfunction

corrected.

226
@) Note
The connection costs for the software update
are included in the Audi connect pricing.
G) Tips
The length of the process depends on the size
of the update.
Factory default settings
> Applies to MMI: Select on the home screen:
SETTINGS > System maintenance > Restore
factory settings.
> Select the desired functions individually, or
> Select the option Select all.
> Press Apply. The settings will be reset. The key
user will remain stored.
> To also delete the key user, press Remove key
user.
> To completely delete a smartphone that is
paired with the Audi smartphone interface, re-
set Audi smartphone interface and Bluetooth.
(i) Tips
— Make sure that not only the settings were
deleted but also the stored data, if necessa-
ry.
— The system may restart when the settings
are reset. This may take a few minutes.
Connected devices
Connection manager
Requirement: the vehicle must be stationary and
the ignition must be switched on.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices.
Possible menu items:
— Telephone 1
— Telephone 2
— Audio player
— WLAN hotspot
— Headset

Index

Battery
Charging (12 Volt vehicle battery)....... 244
Vehicle battery (12 Volt)............... 242
Winter operation (12 Volt vehicle battery) . 242
Blinds
refer to Panoramic glass roof............ 41
Block TOUtC scan + « cesanin & meson © wanes a > ennaKes 194
Blowel’s « cscws 6 o snare a o aeons & H scaeens @ o tawens © « 90
Bluetooth
Audio player. .... 0.0.2.0... eee eee eee 211
Connecting acellphone............... 165
Deleting a device ...... 0.6. sec eeee eee 227
Device overview « ciccie « + cccvwse «6 ssesue «+ sere 226
Disconnecting adevice................ 227
Displaying profiles.................... 227
Searching fora device................. 227
Selecting adevice.................04. 227
Specifying’a favorite aes se css ye owes ae 227
Brake fluid
Checking the brake fluid level........... 241
Brake@Sicone 2 y sauoe « 2 aaeay g 2 aaeee oe marae 4 2 eee 102
Brrakerassist®. cvs « x saree « a sacnave a « amavens = « 112
Brake fluid... 2. eee eee eee 241
Emergency braking function............ 105
AO Besesos x 2 cnsoams oo sacaings wo wmmmitss os aims @ a1 sen 106
New brake pads............0 02.0 eee ee 103
Break-in security feature..............0-- 33
Breaking in
New brake pads..............---000-- 103
N@W tINGS's « & sreiae & & seen & 2 saver x weirs 8 253
Browser
refer to Mediacenter...............04. 216
Business. addressiis. «vias. won a & manna a io 195
Cc
California Proposition 65 Warning........ 234
Battery specific........... 0... e eee 243
CALLLISE,. success ot ewes os: ciara oo mean ea 169,171
CAMP ASiisie se wawis ow enn oH reMaSE Ww oweneRs a 8 119
Locations .......... 0... cece eee eee ee 120
Capacities
Fueltank...... 0.0.0... eee ee eee eee ee 297
Washer fluid reservoir..............005 297
CarGO:TlOOP x: « x eawn sz weme + o were oe eee ge 87
Cargo (Tatis = sciss < 2 sevon ¢ ¥ Sases ¢ Hae TE Be 87
Cargo net... cece eee cece eee eee 86
300

Car KO Yciie 2 veers eueenes eo eteneoe © 8 aeevnue ov ema 34
Car phone
Serial number (IMEI) .................. 175
SWItCHING OM sc, ¢ eee ss Geen se Ewes Be 175
Carwash... i.e cece eee eee 267
Catalytic converter.................000. 232
Cell phone
refer to Telephone.............0ee0ee- 165
Cell phone compartment
refer to Audi phone box............... 167
Central locking: < 2 ses s ewes se een sv es
NUTO:LOCKS 2 sac 2 wane 2 omom 0 3 eam x & eae
Convenience key
Convenience opening and closing......... Al
Luggage compartment lid............... 37
Mechanically unlocking and locking....... 33
MBSSA0ES < seus 2 5 aes 4 FOS oA aeOR 8 5 EE 32
Remote control key.............--00005 35
Setting... 2... cece cece eee eee
Vehicle key . .
Central locking switch..............20--. 32
Ceramic brakes................0000000 103
COEF CATO cn ws. setae oo annem 0 a aconeee 0 © ampere 295
Charging
refer to Power sourceS.........---.0000- 81
Charging the battery (mobile devices). 167, 213
Child safety lock
Climate control system controls inthe rear. 40
PoWer Wind OWSiies « ¢ awwa x 4 awe va aaron oe 40
REAR OOS a a 6 cnerevs 2 wrens o aamene wo © vee wo 40
Child safety:seats:. «2 cccee so ese ve eee 6 wane 75
Securing to the top tether anchor........ 79
Securing with a safety belt.............. 78
Securing with LATCH: ss ssi av sewers ¢ & anaes 77
Cleaning s savas « 2 cause @ s ears 5 2 oom 4 RoE 267
Cleaning Alcantara.............. eee eee 270
Cleaning artificial leather............... 270
Cleaning carbon components........ 269, 270
Cleaning controls...............002000. 270
Cleaning decorative parts/trim........... 269
Cleaning exhaust tail pipes.............. 269
Cleaning plastic parts................4.. 269
Cleaning textiles... coc. cries evens ee 270
Climate control system...............005 89
Climate control system controls in the rear
Child safety lock « wsccsss sass 6 eevee 2 wesees « 40