2020 AUDI Q7 window

4M1012721BA
Navigation

@ Current route
The distance to the destination and the calculat-
ed arrival time will be displayed for the current
route.
@ Alternative route
As long as traffic information is available, the
congestion along the route including the time de-
lay will be displayed. The distance to the destina-
tion and the calculated arrival time will be dis-
played for the alternative route.
Select route
> Press on the information window for the appli-
cable alternative route (for example (@)
> fig. 149).
Additional functions
Welt a)
Applies to: vehicles with navigation system
You can access frequent destinations in the fa-
vorites. You can quickly and easily start route
guidance using the home address or business ad-
dress function.
Accessing favorites
> Applies to: MMI: Select on the home screen:
NAVIGATION > (G8) > Favorites.
If you use myAudi navigation, your favorites will
be synchronized with your myAudi account
=> page 186.
Storing favorites
> Press YY in the Details menu > page 190,
fig. 145. Or: press Store as favorite in the op-
tions > page 199.
Storing a home address or business address
> Press Home address or Business address.
When accessed for the first time, you will be
prompted to set the address.
> Select: Create now > enter a destination > OK.
Editing a home address or business address
Requirement: the favorites list must be dis-
played. Your home address or business address
must be stored.
> Press Home address or Business address until
the Options menu is displayed.
> Select: Change address > enter a destination >
(Set as destination) or (Add to address) > OK.
Editing a favorite
Requirement: the favorites list must be dis-
played. At least one favorite must be stored.
>» Setting a favorite as a destination: press ona
favorite.
> Rename favorite: press ona favorite until the
Options menu is displayed. Select: Change
name > select a name > OK.
> Deleting a favorite: press W in the Details
menu © page 190, fig. 145. Or: select: Z > one
or more entries or Select all > Delete > (Done).
> Moving a favorite: press Z. Touch the $ sym-
bol and move the entry to the desired position.
Press Done.
(i) Tips
— After deleting the home address or business
address, only the address is deleted and the
entry will still be displayed in the favorites.
— Please note when moving favorites that
items 1 and 2 are reserved for the home ad-
dress and business address.
(eae meer il me (ide lalelary
Applies to: vehicles with navigation system
Two addresses (private/business) can be added
as destinations for each contact. Addresses for
contacts on your mobile device are displayed as a
mailing address.
Accessing contacts
> Applies to: MMI: Select on the home screen:
NAVIGATION > (é8) > Contacts.
Adding a destination to a contact
Requirement: a mobile device must be connected
to the MMI > page 165. Or: you must have im-
ported contacts > page 176, Importing and ex-
porting contacts. The Hide grayed-out contacts
option must be switched off > page 196. There
must be no business address or private address
stored for the desired contact.
195
>

4M1012721BA
Media

@) Tips
— Not all video DVDs have parental control.
— PIN entry for parental control will be locked
for approximately one minute if you enter
the incorrect PIN three times in a row. The
— The protection levels for the parental con- PIN can only be reset by an authorized Audi
trol are based on the US standards from the dealer.
Motion Picture Association of America
(MPAA). Note that the age levels for video
DVDs in European countries may differ.
Supported media and file formats
Cea CN]
The DVD drive*, SD card reader, and the USB stor-
age device connection support the following me-
dia file properties:






Audio files Video files
Support- SD/SDHC/SDXC/MMC memory cards: with a capacity of up to 256 GB;
ed media | DVD drive: audio CDs (up to 80 min) with CD text (artist, album, song)*, CD-ROMs with a
capacity of up to 700 MB; DVD+R/RW; DVD video; DVD audio with audio tracks that are
compatible with a DVD video player;
Audi music interface: mobile devices > page 213 (such as an iPod, MTP player, USB stor-
age device in “USB Device Subclass 1 and 6” that conforms to USB 2.0: USB sticks, USB
MP3 players (Plug-and-Play-capable), external USB flash drives and hard drives)).
File sys- Memory cards: exFAT, FAT, FAT32, NTFS.
tem USB storage devices: FAT, FAT32, NTFS.
USB mass storage device partitions (primary/logical*): two per USB connection.
CD/DVD file systems: ISO9660, Joliet, UDF.
Metadata | Album cover: GIF, JPG, PNG with max. 800x800 px.
The album cover from the medium or from Grace-
note* is displayed, depending on availability.
Format MPEG |Win- MPEG |Opus |FLAC |ALAC |MPEG MPEG4 Windows
1/2 dows [2/4 1/2 AVC Media Video
Layer 3 |Media (H.264) |9
Audio 9
and 10
File ex- -mp3 |.wma |.m4a_|.opus_ | .flac -m4a_——|.mpg; -mp4 .wmv
tension -m4b | .ogg -mpeg -m4v .asf
aac .oga -Mov
-avi
Playlists -M3U; .PLS; .WPL; .M3U8; .ASX
Character-| up to maximum 320 kbit/s and |48kHzsampling| up to maximum 10 Mbit/s and
istics 48 kHz sampling frequencies frequency 1920x1080 px at maximum 30 fps
Number DVD drive*: max. 1,000 files per medium.
of files USB mass storage device and memory cards: max. 50,000 files per medium; max.

50,000 files per playlist/folder

221

4M1012721BA
Checking and Filling

To reduce the risk of lime scale deposits on the
spray nozzles, use clean water with low amounts
of calcium. Always add window cleaner to the wa-
ter. When the outside temperatures are cold, an
anti-freezing agent should be added to the water
so that it does not freeze.
Message
Eg Please add washer fluid
Fill the washer fluid for the windshield washer
system and the headlight washer system* when
the ignition is switched off.
C) Note
—The concentration of anti-freezing agent
must be adjusted to the vehicle operating
conditions and the climate. A concentration
that is too high can lead to vehicle damage.
— Never add radiator anti-freeze or other addi-
tives to the washer fluid.
— Do not use a glass cleaner that contains
paint solvents, because this could damage
the paint.
Service interval display
The service interval display detects when your ve-
hicle is due for service.
The service interval display works in two stages:
— Inspection or oil change reminder: after driv-
ing a certain distance, a message appears in the
instrument cluster display each time the igni-
tion is switched on or off. The remaining dis-
tance or time is displayed briefly.
— Inspection or oil change due: if your vehicle
has reached an inspection or oil change interval
or both intervals at the same time, the mes-
sage Inspection due! or Oil change due! or Oil
change and inspection due! appears briefly af-
ter switching the ignition on or off.
Checking service intervals
You can check the remaining distance or time un-
til the next oil change or next inspection in the
Infotainment system.
Applies to MMI: Select on the home screen: VE-
HICLE > Settings & Service > Service intervals.
Resetting the indicator
An authorized Audi dealer or authorized Audi
Service Facility will reset the service interval dis-
play after performing service.
If you have changed the oil yourself, you must re-
set the oil change interval.
Applies to: MMI: To reset the display, select on
the home screen: VEHICLE > Settings & Service
> Service intervals.
@) Note
— Only reset the oil change indicator if the oil
was changed.
— Following the service intervals is critical to
maintaining the service life and value of
your vehicle, especially the engine. Even if
the mileage on the vehicle is low, do not ex-
ceed the time for the next service.
245

4M1012721BA
Care and cleaning

Care and cleaning
General information
Regular, proper care helps to maintain your vehi-
cle's value. It can also be a requirement when
submitting warranty claims for corrosion damage
and paint defects on the body.
The required cleaning and care products can be
obtained from an authorized Audi dealer or au-
thorized Service Facility. Read and follow the in-
structions for use on the packaging.

ZA WARNING
— Using cleaning and care products incorrectly
can be dangerous to your health.
— Always store cleaning and care products out
of reach of children to reduce the risk of poi-
soning.

@ For the sake of the environment
— Purchase environmentally-friendly cleaning
products if possible.
— Do not dispose of cleaning and care prod-
ucts with household trash.
Car washes
The longer that deposits such as insects, bird
droppings, tree sap or road salt remain on the ve-
hicle, the more the surface can be damaged. High
temperatures such as those caused by sunlight
increase the damaging effect.
Before washing, rinse off heavy deposits with
plenty of water.
Stubborn deposits such as bird droppings or tree
sap are best removed with plenty of water anda
microfiber cloth.
Also, wash the underside of your vehicle once
road salt stops being used for the season.
Pressure washers
When washing your vehicle with a pressure wash-
er, always follow the operating instructions pro-
vided with the pressure washer. This is especially
important in regard to the pressure and spraying
distance. Do not aim the spray directly at the
seals on the side windows, doors, hood, luggage
compartment lid, or sunroof*, or at tires, rubber
hoses, insulating material, sensors*, camera
lenses*, or the laser scanner*. Keep a distance of
at least 16 in (40 cm).
Do not remove snow and ice with a pressure
washer.
Never use cone nozzles or high pressure nozzles.
The water temperature must not be above 140 °F
(60 °C).
Automatic car wash
Spray off the vehicle before washing.
Make sure that the windows and roof* are closed
and the windshield wipers are off. Follow instruc-
tions from the car wash operator, especially if
there are accessories attached to your vehicle.
If possible, use car washes that do not have
brushes.
Washing by hand
Clean the vehicle starting from the top and work-
ing downward using a soft sponge or cleaning
brush. Use solvent-free cleaning products.
Washing vehicles with matte finish paint by
hand
To reduce the risk of damaging the paint when
washing, first remove dust and large particles
from your vehicle. Insects, grease spots, and fin-
gerprints are best removed with a special cleaner
for matte finish paint.
Apply the product using a microfiber cloth. To re-
duce the risk of damaging the paint surface, do
not use too much pressure.
Rinse the vehicle thoroughly with water. Then
clean using a neutral shampoo and a soft micro-
fiber cloth.
Rinse the vehicle thoroughly again and let it air
dry. Remove any water residue using a chamois.
267
>

4M1012721BA
Care and cleaning




trim
Component Situation Solution
Laser scanner Deposits Soft sponge with a mild soap solution®
Wheels Road salt Water
Brake dust Acid-free special cleaning solution
Exhaust tail Road salt Water, cleaning solution suitable for stainless steel, if nec-
pipes essary
Decorative parts/ | Deposits Mild soap solution ®, a cleaning solution suitable for stain-
less steel, if necessary

Paint Paint damage Repair with touch-up paint

Spilled fuel Rinse with water immediately

Surface rust Rust remover, then treat with hard wax; for questions, con-
sult an authorized Audi dealer or authorized Audi Service
Facility.

Corrosion Have it removed by an authorized Audi dealer or authorized
Audi Service Facility.

Water no longer
beads on the surface
of clean paint
Treat with hard wax (at least twice per year)

No shine even though
paint has been pro-
tected/paint looks
poor
Treat with suitable polish; then apply paint protectant if
the polish that was used does not contain any protectant

Deposits such as in-
sects, bird droppings,
tree sap, and road
salt
Dampen with water immediately and remove with a micro-
fiber cloth

Grease-based con-
taminants such as
cosmetics or sunblock
Remove immediately with a mild soap solution ® and a soft
cloth


Carbon compo-__| Deposits Clean the same way as painted components > page 267
nents
Decorative decals | Deposits Soft sponge with a mild soap solution®

Interior cleaning
a) Mild soap solution: maximum two tablespoons of neutral soap in 1 quart (1 liter) of water


Component Situation Solution
Window glass Deposits Glass cleaner, then wipe dry
Decorative parts/ | Deposits Mild soap solution®
trim
Plastic parts Deposits Damp cloth

Heavier deposits Mild soap solution ®), detergent-free plastic cleaning solu-
tion, if necessary

Displays/instru-

ment cluster

Deposits Soft cloth with LCD cleaner; dust in the lower area of the
instrument cluster can be removed using a soft brush.

269

4M1012721BA
Care and cleaning

— Never use any paint polish or other abra-
sive materials.
— Damage to the protective layer on the
rims, such as stone chips or scratches,
must be repaired immediately.
— Camera lenses
— Never use warm or hot water to remove
snow or ice from the camera lens. This
could cause the lens to crack.
— Never use abrasive cleaning materials or
alcohol to clean the camera lens. This
could cause scratches and cracks.
— Laser scanner
— Never use abrasive cleaning materials to
clean the laser scanner. This could cause
scratches and cracks.
— Door windows
— Remove snow and ice on windows and ex-
terior mirrors with a plastic scraper. To re-
duce the risk of scratches, move the scra-
per only in one direction and not back and
forth.
— Never remove snow or ice from door win-
dows and mirrors using warm or hot water
because this could cause cracks to form.
—To reduce the risk of damage to the rear
window defogger, do not apply any stick-
ers on the heating wires on the inside of
the window.
— Decorative parts and trim
— Never use chrome care or cleaning prod-
ucts.
— Paint
—To reduce the risk of scratches, the vehicle
must be free of dirt and dust before pol-
ishing or waxing.
—To prevent paint damage, do not polish or
wax the vehicle in direct sunlight.
—To reduce the risk of paint damage, do not
polish away rust spots.
— Remove cosmetics and sunscreen immedi-
ately because they could damage the
paint.
— Decorative decals
—To reduce the risk of damage, do not use
any rough powder or abrasive cleaning
products.
—To reduce the risk of damage, do not pol-
ish decorative decals that have a matte or
printed finish.
— Due to the risk of damage, do not use an
ice scraper to remove snow and ice on win-
dows with decorative decals on them.
— Displays and instrument cluster
— Make sure that the display and instrument
cluster are switched off and have cooled
down before cleaning. To switch off the
upper and lower display, select on the
MMI home screen: SETTINGS > Display &
brightness > MMI > Screen cleaning.
— Displays, the instrument cluster, and the
trim surrounding it must not be cleaned
with dry cleaning methods because they
could become scratched.
— Make sure no fluids enter the spaces be-
tween the instrument cluster and the
trim, because that could cause damage.
— Controls
— Make sure that no fluids enter the con-
trols, because this could cause damage.
— Safety belts
— Do not remove the safety belts to clean
them.
— Never clean safety belts or their compo-
nents with chemicals or with corrosive flu-
ids or solvents and never allow sharp ob-
jects to come into contact with the safety
belts. This could cause damage to the belt
webbing.
— If there is damage to the webbing, the
connections, the retractors, or the buck-
les, have them replaced by an authorized
Audi dealer or authorized Audi Service Fa-
cility.
— Textiles, artificial leather, and Alcantara
— Never treat artificial leather or Alcantara
with leather care products, solvents, floor
polish, shoe polish, spot remover, or simi-
lar products.
— Have a cleaning specialist remove stub-
born stains to reduce the risk of damage.
— Never use steam cleaners, brushes, hard
sponges, etc. when cleaning.
271

4M1012721BA
Emergency assistance


ZA\ WARNING
— A drained battery can freeze at tempera-
tures around 32 °F (0 °C). If the vehicle bat-
tery is frozen, it must be thawed before con-
necting the jump start cables. If it is not,
the risk of an explosion and chemical burns
increases. After jump starting the vehicle,
drive to an authorized Audi dealer or author-
ized Audi Service Facility immediately to
have the vehicle battery checked.
— Read the warnings when working in the en-
gine compartment > page 233.
— Handling the jump start cables incorrectly
may cause the vehicle battery to explode
and lead to serious injuries.

() Note
Jump start cables can cause considerable
damage to the vehicle electrical system if
they are connected incorrectly.
@ Tips
— There must be no contact between the
vehicles, or else voltage could flow when
connecting the positive terminal and drain
the vehicle battery of the vehicle providing
the jump start.
— The drained vehicle battery must be con-
nected correctly to the electrical system.
— Switch off electrical equipment that is not
needed.

Jump starting
Both jump start cables must be connected in the
correct order.

Fig. 187 Engine compartment: connectors for jump start
cables or a charger

Fig. 188 Connecting the jump start cables
The jump start cable connections are located in
the engine compartment.
Follow the information about the vehicle battery
=> page 242.
Connecting the positive cable (red) to the
positive terminal
> Open the red cover on the positive terminal
> fig. 187.
1. Attach one end of the positive cable (red) to
the jump-start pin @ © fig. 188 on your vehi-
cle.
2. Attach the other end of the positive cable
(red) to the positive terminal (2) on the pow-
er source.
Connecting the negative cable (black) to the
negative terminal
3. Attach one end of the negative cable (black)
to the negative terminal @) on the power
source.
4. Attach the other end of the negative cable
(black) to the jump-start pin @ on the vehi-
cle.
Starting the engine
> Start the engine in the vehicle giving the charge
and let it run at idle.
> Now start the engine in your vehicle, which has
the drained battery.
> If the engine does not start, stop the starting
procedure after 10 seconds and then repeat it
after approximately 30 seconds.
> Turn on the rear window defogger in your vehi-
cle in order to reduce any voltage peaks that
may occur when disconnecting the jump start
cables. The headlights must be switched off.
279

>

4M1012721BA

Closing
Automatic luggage compartment lid...... 38
Convenience closing.........:0e..e500% 41
HOO « cisco a cstinee ov cose ek oa aw ar 234
Luggage compartment lid............... 37
Luggage compartment lid with foot motion . 39
Panoramic glassir00ficc:. «sce ws naenn 0 seen 41
Sunshade (roof) ...............0000000e 41
WIUTCGWS = ssae 5% eae 5b Beee & a ee ge 40
Closing aid (power closing doors).......... 30
Cockpit dimming....................005 51
Cockpit (overview) ..........-..00 eee eee 6
[6(0) (0) 2300 |-) eet er oo 297
Combustion engine................+-6- 100
Coming home/Leaving home
refer to Entry/exit lighting.............. 48
COMPAPEMENES!: » s sccwr » 0 wes 2 6 ezewens 6 0 ommets 82
Compass inthe mirror...............00-4 56
Compliance. « sevice ss weve sv exces 2 v oeae ¥ os 295
Configuration wizard.................0.. 18
CONMECEs: 5 o sue ge MeN s RES aE eee Oe 178
Data plano: « win os mosue ve cman o mane oe 183
Data Privacy..... 0... eee ee eee eee 290
Emergency Call sacs: s sens s eee: veens 184
Tnfotainmetitie. . vcs os woos oo camo 6 eae 178
Infotainment services.............---- 179
Online roadside assistance............. 185
Vehicle control services.............005 180
Connected devices
Device overview ............ 0000. e eee 226
Connections
referto Media..............0000- 210,215
Consumer information............-.0004 292
Consumption
Reducing.......... 0. eee ee eee eee ee 100
Consumption (fuel) ..............000 eee 14
Contacts
Add destination...................... 195
Importing and exporting.............. 176
Memoryscapacltyice « « scsos « « pene < « mene © 176
Opening (business card) ............... 170
Updating inthe MMI.................. 176
Convenience: key’: « scan ss wewm sy ewe + gees 30
Convenience closing...............0005 4l
also refer to Vehicle key..............-5 34
Convenience opening and closing
Windows or panoramic glass roof........ 41
Coolant temperature display.............. 13
Cooling Moder: i = iain. + meee s & aK wv eR 90
Cooling system
Adding
coolant..............2-000005 240
Checking the coolant level............. 240
COOLAHE weeny. = ¢ seuss % 2 eee 9 § eee bY ew 239
Cornering
light: =» sees ¢ 2 eese 2» ewan ss es 45
Cross traffic assist (intersection assistant) .. 153
Cruise control system............000005 130
Cup holders. ....... eee eee cece eee 81
Current consumption..............000005 14
D
Data plans... 2... eee eee eee eee 183
Data: Privatty’s « sss: + 2 sence oo secu vo ein vo 290
Date seca « 2 ssi + a ieee vn wee > OER = RR 14
SQCEIN Gl « sucnsir « ansvinns ou snenene # ¥ ecowase oo) asetn 225
Daytime running lights.................. AS
Declaration of compliance............... 295
DEF (instrument cluster) ..............004 11
Demo mode
refer to Presentation mode............. 199
Destination on the map..............0.. 191
Detailst: os sscmve o vam 2 2 aneee ao ansome 2 2 aeeeT 190
Determining correct load limit........... 260
Digital: cOMpaSs sew: : 2 sees c= reas ve een se 56
Dimensions ...........-..0 0c e eee eee ee 297
Dimming the exterior mirrors............. 52
Dimming the rearview mirror............. 52
Directory
Settings........... 002.2 eee eee eee 176
also refer to ContactS..............00. 170
Display
Gleanings « « exis = > erasers « 2 esecnie ow ears owe 269
Disposalicne is « scsswa se suns « @ mnenes oe mae ow 292
DiStaNCO rss « ¢ cams = o aaae 3 ¢ eeupe « 2 Hee x a 14
DIStanGe WARNING, ames 3 « says se gems «eR 143
Doors
Childisatety lock eric. ss cio so ween a ewes « 40
Door contact switch................200. 50
Mechanically unlocking and locking....... 33
Power closing/closing aid............... 30
Driver information system................ 12
Drives
refer toMed aise « «wees sv wwie 6 owen 21.0,.2;L5
301