2020 AUDI Q7 ESP

4M1012721BA
Sitting correctly and safely

— The distance between your upper body and the
steering wheel or instrument panel is at least
10 inches (25 cm)
— The distance between your knees and the in-
strument panel is at least 4 inches (10 cm)
— Your thighs are lightly supported by the front
surface of the seat
— The backrest is in an upright position and your
back
is resting against it
— You have a sufficient view of the area around
the vehicle
— You have a clear view of the instrument cluster,
indicator lights, and the head-up display*
Seat settings menu: quick access
Applies to: vehicles with seat settings in the MMI
If you press on the image of the driver's or front
passenger's seat in the climate control system
menu & page 89, fig. 91 @, you will go directly
to the seat settings for that seat.

Z\ WARNING
— If you are too close to the steering wheel or
instrument panel, the airbag system cannot
provide the optimal protection, which in-
creases the risk of injury and death.
—To reduce the risk of injury in the event of
sudden braking maneuvers or accidents,
never drive with the backrest reclined very
far. The airbag system and seat belts can on-
ly provide optimal protection when the back-
rest is in an upright position and the driver
is wearing the seat belt correctly. If the
backrest is angled back too far, the safety
belt can shift to soft areas of the body, such
as the stomach, which increases the risk of
injury.
—To reduce the risk of an accident, only adjust
the seats when the vehicle is stationary.
— Be careful when adjusting the seat. Lack of
control or attention when adjusting can re-
sult in injuries due to pinching to vehicle oc-
cupants both in the front seats and rear
seats.
— Never place objects in the driver's footwell.
Objects could shift and enter the area
around the pedals, which could prevent you
from using them. You would then be unable

to use the pedals if sudden driving or brak-
ing maneuvers were needed, which increas-
es the risk of an accident.
— Make sure that the floor mats are always se-
curely attached.
—To reduce the risk of an accident, never place
additional floor mats or other floor covers
over the installed floor mats, because this
reduces the pedal's range of motion and can
impair pedal operation.
—To reduce the risk of injury, never place your
feet on the instrument panel, out of the
window, or on the seat surfaces. This also
applies to passengers in the rear seats.
@) Note
To reduce the risk of damage, be very careful
when adjusting the seat to make sure the
head restraints do not come into contact with
the headliner or the sunroof*.
G@) Tips
At the same time, only move the respective
seat using the controls.



Adjusting the front power seats
You can adjust the basic settings using the but-
tons.

RAZ.0172
CO.
oS
Fig. 51 Front seat: seat adjustment buttons

The settings depend on the vehicle equipment.
Adjusting the seat position
> To move the seat forward or backward, push
the button @) forward or backward.
59

Sitting correctly and safely

> To adjust the seat upward or downward, push
the rear section of the button @) upward or
downward.
> To adjust the seat surface, press the front part
of the button @ upward or downward.
Adjusting the backrests
> To move the backrest forward or backward,
press the button @) forward or backward.
Adjusting the lumbar support
> To adjust the lumbar support, press the button
@ at the applicable location.
Massage function
Switch the massage function on or off @). Setting
the massage type and intensity > page 60.

ZA\ WARNING
The power front seats can also be adjusted
when the ignition is switched off. To reduce
the risk of injury, children should never be left
unattended in the vehicle.

Neem a Rice D
Applies to: vehicles with seat settings in the MMI
You can adjust additional settings in the MMI.
Cre
@—
RAZ-0589)
—O

©=-c
Fig. 52 Upper display: seat setting

The settings and the number of menus and but-
tons depend on the vehicle equipment.
Operating
Applies to: MMI
> Select on the home screen: VEHICLE > Seats.
> To access the various menus (3), swipe to the
left or right.
> To display the various seats, press ) or ¢ @®.
The red color of the symbol () indicates which
seat is selected.
60
Seat adjustment
Applies to: MMI
> To select a seat setting, press (@ if necessary.
> Press the respective arrow (@) until the desired
position is reached.
Massage
See > page 60
Seat ventilation balance
Using the seat temperature balance, you can heat
or cool the backrest and seat surface to different
temperatures > /\ in Settings on page 91.
> To adjust the seat heating or cooling balance,
slide the control upward or downward.
Additional seat settings
See > page 61
Front seat massage function
Applies to: vehicles with massage function
Selecting the massage function
Applies to: MMI
> To access the Massage menu, press the — but-
ton @) > page 59, fig. 51.
Switching the massage function on or off
Applies to: MMI
> To switch the massage function on or off, press
the J button @ © page 59, fig. 51. Or:
> Press Start/Stop on the MMI.
Setting the massage type and intensity
Applies to: MMI
> To adjust the massage type, press the desired
button on the MMI, for example Wave.
> To adjust the intensity of the massage, press
Intensity on the MMI repeatedly until the de-
sired level is reached.
G) Tips
The massage function switches off automati-
cally after approximately 10 minutes.

Sitting correctly and safely

Installing the headrests
Applies to: vehicles with removable head restraints
> Fold the backrest forward slightly > page 85.
>» Slide the posts on the head restraint down into
the guides until the posts click into place.
> Press the button @) and slide the head restraint
all the way down. It should not be possible to
remove the head restraint from the backrest
without pressing the button.
Safety belts
Each seat is equipped with a three-point safety
belt. Safety belts that are worn correctly are the
most effective way to reduce the risk of serious or
fatal injuries in a collision. Therefore, wear your
safety belt correctly and make sure that all vehi-
cle passengers are also wearing their safety belts
correctly when the vehicle is moving.
Even though your vehicle is equipped with an air-
bag system, every vehicle passenger must still al-
ways wear the appropriate safety belt. In addi-
tion to their normal protective function, safety
belts also hold vehicle occupants in the correct
seating position in the event of a collision so that
the airbags can deploy correctly and provide addi-
tional protection. Safety belts provide protection
during collisions when the airbags do not deploy
or if they have already deployed.

ZX WARNING
The risk of serious or fatal injury increases if
the safety belt is not fastened, if it is worn in-
correctly, or if it is damaged.
— All vehicle occupants, including the driver,
must fasten their safety belts correctly be-
fore every trip and must always keep their
safety belts fastened during the trip, regard-
less of whether the seat is equipped with an
airbag or not. This also applies to children
that are seated in a child safety seat that is
appropriate for their weight and age and
that is secured with a safety belt.
— In the event of a collision, vehicle occupants
that are not wearing safety belts could be
propelled through the vehicle interior and

66


collide with vehicle components, such as the
steering wheel, instrument panel, wind-
shield, or doors. In some situations, vehicle
occupants could also be ejected from the ve-
hicle. Vehicle occupants in the rear seats
who do not wear safety belts not only en-
danger themselves, but also other people in
the vehicle.
Only one person may be fastened with a
safety belt at a time. Never secure more
than one person, including children, with a
single safety belt.
Never allow children or infants to ride on an-
other person's lap and be belted into the
safety belt with them.
Insert the belt buckle only in the belt latch
belonging to the corresponding seat, so that
the protective function is not impaired.
To ensure the maximum protective function
of the safety belts, all vehicle passengers
must sit in the correct seating position
> page 58.
Check the condition of your vehicle’s safety
belts regularly > page 268. If you find dam-
age to the belt webbing, the belt connec-
tions, the retractor, or the buckle, have the
damaged safety belt replaced by an author-
ized Audi dealer or authorized Audi Service
Facility.
The safety belts must not be removed or
modified in any way. Do not attempt to re-
pair the safety belts yourself.
Safety belts that are strained during an acci-
dent, and thus stretched, must be replaced
by an authorized Audi dealer or authorized
Audi Service Facility.

Sitting correctly and safely

Memory function Airbag system
(erreur laced) General information
Applies to: vehicles with memory function
With the memory function, you can save and call AN WARNING
up seat profiles using the memory buttons in the — If you have not fastened your safety belt,
door trim panel. you are in an incorrect seating position, or
you are too close to the airbag system, the
airbag system will not be able to protect
you. This increases the risk of serious or fa-
Depending on the equipment, it may be possible
to store the following settings:
— Driver's seat: seat, steering wheel”, exterior tal injuries. Make sure that every vehicle
mirrors passenger has their safety belt correctly fas-
— Front passenger's seat: seat tened and is sitting in a correct seating posi-
tion > page 58. This is necessary regardless
eee of whether the seat is equipped with an air-
Applies to: vehicles with memory function bag or not.
— Never place your feet on the instrument
panel, out of the window, or on the seat sur-
faces. To help ensure that the airbag system
can deploy correctly, never bend forward or
lean on the door or the side window. Other-
wise, serious and possibly fatal injuries can
occur if the airbags deploy.
— People, animals, or objects between the
passengers and the airbag system can inter-
Accessing a seat profile fere with the correct deployment of the air-
bag or can be thrown through the vehicle in-
terior, increasing the risk of serious or fatal
injuries. Make sure that nothing is located
between the vehicle occupants and the air-
bag system. Do not secure or transport any
objects within the deployment zone of the
airbag systems, especially on the steering
wheel, on the instrument panel, on the
doors, on the windows, or in the footwell.
The memory function buttons are located in the
door trim panel.
Storing a seat profile

>» Press the [SET] button. If the LED in the button
turns on, a seat profile can be stored.
> Push one of the numbered memory buttons. A
tone confirms that the settings were stored.

> While the driver’s or front passenger's door is
open and the ignition is switched off, press the
memory button once briefly. The seat will be
fully adjusted to the settings in the seat profile.
> If the driver's/front passenger's door is closed
or the ignition is switched on, press and hold
the memory button until the seat profile is
completely set.


— Never put stickers on the airbag system cov-
A WARNING ers or cover them with any objects.
— To reduce the risk of an accident, the seat — Only lightweight clothing should be hung
setting can only be recalled when the vehicle from the garment hooks in the vehicle. Do
is stationary. not use clothes hangers to hang clothing.
— In an emergency, the recall process can be The pockets of the clothing must not con-
canceled by pressing the seat adjustment tain any heavy, breakable, or sharp-edged
button on that seat. objects. This could impair the effectiveness
of the side curtain airbags.
@) Tips — You must not use seat or protective covers
Certain settings are stored automatically in that are not specifically approved for use on
the active personal profile. Audi seats with side airbags. Since the side

airbags deploy from the seat backrest, such

70

4M1012721BA
Sitting correctly and safely

movement of passengers wearing safety belts in
the direction of the impact and thus help to re-
duce the risk of injury. They can help to protect
the head, upper body, and lap, for example. How-
ever, there is the possibility that airbag deploy-
ment can cause injuries.
The airbag system only works when the ignition
is turned on.
If you or other vehicle passengers have physical
limitations that prevent sitting in a correct posi-
tion, modifications to the vehicle may be neces-
sary. For more information, contact an author-
ized Audi dealer or authorized Audi Service Facili-
ty, or call Audi customer support at
1-800-822-2834.
@ Tips
The side curtain airbags in your vehicle have
ejection mitigation functions. This reduces
the risk of being ejected from the vehicle inte-
rior during an accident, especially in the event
of a vehicle rollover.
OX NET Tete 1)

Fig. 70 Headliner: indicator light to display the status of
the front passenger's airbag
The Advanced Airbag System in your vehicle has
been certified to comply with the requirements
of the United States Federal Motor Vehicle Safety
Standard (FMVSS) 208, as well as Canada Motor
Vehicle Safety Standard (CMVSS) 208 as applica-
ble at the time your vehicle was manufactured.
According to these requirements, the front Ad-
vanced Airbag System on the passenger’s side
has been certified for “suppression” for infants
approximately 12 months old and younger, and
for “low risk deployment” for children aged 3 to
6 years old (as defined in the standard).
The advanced airbag system will activate or deac-
tivate the front passenger's airbag based on the
occupancy of the seat. If a front airbag deploys
during an accident, the deployment force will
adapt to the passenger.
Components
The advanced airbag system consists of the fol-
lowing components:
— Front airbags in the steering wheel and in the
instrument panel on the front passenger's side:
these can protect the front passengers during
an accident
— Passenger occupant detection sensor in the
front passenger's seat: this detects if the front
passenger's seat is occupied (for example, by a
person or a small child in a child safety seat)
— Seat position sensors on the front seats: these
determine the distance between the seat and
the steering wheel or instrument panel
— Sensors in the front seat belt latch: these de-
tect if the safety belts are fastened
—The PASSENGER AIR BAG OFF #;, ON @
indicator light in the headliner:this indicates if
the front passenger's airbag is activated or de-
activated
- ka indicator light in the instrument cluster:
this monitors the function of the Advanced Air-
bag System components to ensure they are
functioning correctly
How the components function together
The passenger occupant detection sensor in the
front passenger's seat detects if the front pas-
senger's seat is occupied. The passenger occu-
pant detection sensor measures the electrical ca-
pacity on the front passenger’s seat. The pas-
senger's airbag is activated or deactivated de-
pending on the electrical capacity that is meas-
ured.
The passenger's airbag is activated if:
— The electrical capacity is higher than the
threshold stored in the control module
73

Sitting correctly and safely

— The electrical capacity is the same as or greater
than the electrical capacity of a typical adult
The passenger's airbag is deactivated if:
— The electrical capacity is lower than the thresh-
old stored in the control module
— The electrical capacity is the same as or less
than the electrical capacity of a typical one-
year-old child in a child safety seat that has
been used for certification in accordance with
FMVSS 208
If the front passenger's airbag is activated, the
PASSENGER AIR BAG ON @ indicator light
will turn on. If the front passenger's airbag is de-
activated, the PASSENGER AIR BAG OFF #;
indicator light will turn on.
The deployment force of the front airbags adapts
based on whether or not the safety belt is used
and the distance between the seat and the steer-
ing wheel/instrument panel. For example, if a
person is too close to the front airbag, the front
airbag will deploy with less force to help reduce
the risk of injury.
Meaning of PASSENGER AIR BAG OFF 3; ON
® indicator light
When the ignition is switched on, the system de-
tects whether the front passenger's seat is occu-
pied. PASSENGER AIR BAG OFF #; ON @
will turn on for several seconds during this proc-
ess. Then it will indicate whether the front pas-
senger's airbag is activated or deactivated.
— PASSENGER AIR BAG OFF #%;: the front
passenger's airbag is deactivated and will not
deploy in the event of an accident.
— PASSENGER AIR BAG ON ®:: the front pas-
senger's airbag is activated and could deploy in
the event of an accident.
If a change to the occupancy status of the front
passenger's seat is detected
PASSENGER AIR BAG OFF #; ON ®@ will
flash for several seconds and will then display the
status of the front passenger's airbag.
Always make sure the indicator light corresponds
to the occupancy of the front passenger's seat.
74
— An adult or individual of similar size in the
front passenger's seat: the front passenger's
airbag must be activated, so
PASSENGER AIR BAG ON @ must remain
on.
— An individual of smaller size (for example, an
adolescent or small adult) in the front pas-
senger's seat: the front passenger's airbag
must be activated, so
PASSENGER AIR BAG ON ® must remain
on.
— Child in a child safety seat on the front pas-
senger's seat: the front passenger's airbag
must be deactivated, so
PASSENGER AIR BAG OFF #; must remain
on.
— Front passenger's seat not occupied: the front
passenger's airbag must be deactivated, so
PASSENGER AIR BAG OFF #; must remain
on.

ZA\ WARNING
— An adult or a person with a small stature
(such as a young person or small adult) seat-
ed on the front passenger's seat will not be
protected by the passenger's airbag in the
event of a collision if the passenger's airbag
is deactivated. This increases the risk of in-
jury and death. Always make sure that
PASSENGER AIR BAG ON ®@ remains on
while driving. If
PASSENGER AIR BAG ON @ does not
turn on, make sure the front passenger is
sitting correctly in the seat > page 58 and
that there are no objects covering the front
passenger's seat (such as blankets or pil-
lows). If PASSENGER AIR BAG ON ®
still does not turn on, the front passenger's
seat must not be used. Drive to an author-
ized Audi dealer or authorized Audi Service
Facility and have the airbag system inspect-
ed.
—Achild ina child safety seat on the front
passenger's seat - especially in a rear-facing
child safety seat - can receive a severe im-
pact if the front passenger's airbag deploys,
which increases the risk of serious or fatal
injury. Always secure child safety seats on

Sitting correctly and safely


This can cause serious or fatal injuries for
the child and passengers.
— If children use an incorrect seating position
while driving, they have a higher risk of in-
jury during a sudden braking maneuver or
accident. This especially applies to children
in the front passenger's seat or children who
have their head near the side airbag deploy-
ment area, if the airbag system is deployed
during an accident. This incorrect seating
position can cause severe or even fatal inju-
ries.
— Make sure there is enough space in front of
the child in the child safety seat. If necessa-
ry, adjust the angle and position of the seat
in front of the child safety seat.
— If you are transporting a child in a rear-fac-
ing child safety seat in the rear of the vehi-
cle, remove the Audi Entertainment mobile
device from the backrest on the front seat to
reduce the risk of injury.
— The rear side of a forward-facing child safety
seat should be positioned as close as possi-
ble to the backrest on the vehicle seat. If the
head restraints make it difficult to install a
child safety seat, adjust or remove them if
necessary > page 64. Reinstall the head re-
straints immediately once the child safety
seat has been removed.
— Always make sure that the backrest on the
seat where the child safety seat is installed
is securely locked in place and cannot move
forward. Otherwise, the backrest where the
child safety seat is secured could move for-
ward in the event of an accident or other
emergency situation.
— NEVER use a rear-facing child safety seat on
a seat with an ACTIVATED FRONT AIRBAG;
this could cause DEATH or SERIOUS INJU-
RIES to a CHILD.
— Always secure child safety seats on the
rear seats. If exceptional circumstances re-
quire the child safety seat to be placed on
the front passenger's seat, then the front
passenger's airbag must be deactivated.
Always make sure that
PASSENGER AIR BAG OFF 4%; remains
on while driving. If

76
PASSENGER AIR BAG OFF #; does not
turn on, remove the child safety seat and
install it again according to the child safe-
ty seat manufacturer instructions. If
PASSENGER AIR BAG OFF %%; still
does not turn on, the front passenger's
seat must not be used. Drive to an author-
ized Audi dealer or authorized Audi Service
Facility and have the airbag system in-
spected.
— If you must use a forward-facing child safety
seat on the front passenger's seat, move the
seat as far back as possible so that it is as
far as possible from the front passenger's
airbag. While doing this, make sure the seat
can be adjusted all the way. A child in a child
safety seat on the front passenger's seat can
receive a severe impact if the front passeng-
er's airbag deploys, which increases the risk
of serious or fatal injury.
— Replace the child safety seat after an acci-
dent because there could be damage that is
not visible.
— Even if a child is not sitting in the child safe-
ty seat, the child safety seat must be se-
cured. An unsecured child safety seat may
be thrown through the vehicle interior dur-
ing sudden braking maneuvers or an acci-
dent.
Correct positioning for children
Always secure children in a child safety seat de-
signed for the body size, weight, and age of the
child.

You can secure child safety seats in your vehicle
using the lower LATCH anchors or the safety
belts. You can also secure child safety seats to
the top tether anchor. Depending on the child
safety seat, it may also be necessary to secure it
to the top tether anchor. In Canada, securing for-
ward-facing child safety seats to the top tether
anchors is required by law.
Always transport children in the rear seats
Accident statistics show that children that are se-
cured correctly in the rear seats are safer thanin >

Sitting correctly and safely

locations each have two lower LATCH anchors
that can be used to secure a LATCH child safety
seat. The marked points with a symbol are locat-
ed on the cushions © fig. 71 or the covers
=> fig. 72 for the lower LATCH anchors. You can lo-
cate the LATCH anchors using the marking points.
» Applies to: vehicles with a rear bench seat that
can be moved forward/back: If you are securing
a child safety seat in the second row, move the
rear seat all the way back.
> Activate the child safety lock > page 40.
> If you are securing a child safety seat in the sec-
ond row, remove the cushion between the seat
surface and the backrest.
> If you are securing a child safety seat in the
third row, remove the cover on both LATCH an-
chors.
> If you secure a child safety seat to the rear seat,
secure any unused safety belts that are within
reach of the child > A\ in Securing child safety
seats with a safety belt on page 79.
> Secure the child safety seat according to the
child safety seat manufacturer instructions.
> Pull on the child safety seat to check if both
sides are engaged correctly in the LATCH an-
chors.
> If possible, also secure the child safety seat to
the respective top tether anchor on the seat
=>page 79.

ZA WARNING
The LATCH anchors in the vehicle are only de-
signed for child safety seats with the LATCH
system. To reduce the risk of serious or fatal
injury, never secure other child restraint sys-
tems, belts, or objects to the anchors.

@) Tips
The LATCH anchors are designed for a total
weight (child and child safety seat combined)
up to 65 lbs (29 kg). If the total weight is
greater than this, the child safety seat must
be secured with the vehicle safety belt.
78
Securing child safety seats with a safety
Pyia
Follow the safety precautions > page 75. The
front passenger’s seat is a dangerous location for
a child, even with an advanced airbag system. If
exceptional circumstances require the child safe-
ty seat to be placed on the front passenger's
seat, then the front passenger's airbag must be
deactivated. Please note the important informa-
tion for this > page 76, Correct positioning for
children and > page 73, Advanced airbag sys-
tem.
Securing child safety seats
> Applies to: vehicles with a rear bench seat that
can be moved forward/back: If you are securing
a child safety seat in the second row, move the
rear seat all the way back.
> Activate the child safety lock > page 40.
> If you secure a child safety seat to the rear seat,
secure any unused safety belts that are within
reach of the child > A\, > page 80.
> If you secure a child safety seat to the front
passenger's seat, adjust the front passenger's
seat to the highest position.
» Secure the child safety seat according to the
child safety seat manufacturer instructions.
> If necessary, activate the belt retractor lock
=> page 78, Activating the belt retractor lock.
> If the child safety seat is secured on the front
passenger's seat, adjust the front passenger's
seat backrest until it rests flat against the child
safety seat. Also make sure that the upper safe-
ty belt fixture is behind the child safety seat.
> If you secure a child safety seat on the rear
seat, also secure it to the correct top tether an-
chor if possible > page 79.
Activating the belt retractor lock
If you secure a child safety seat using the vehicle
safety belt, you must activate the belt retractor
lock. Follow the child safety seat manufacturer
instructions.
The
belt retractor lock prevents the safety belt
from becoming loose while driving, which could
result in the child safety seat no longer being ad-
equately secured.