2020 AUDI Q7 ESP

4M1012721BA
About this Owner's Manual

This Owner's Manual applies to all versions of
this model. It contains important information,
tips, suggestions, and warnings for using your ve-
hicle.
KEEP THIS GUIDE
Keep this manual and any other applicable docu-
ments in your vehicle at all times. This is espe-
cially important if you loan your vehicle to others
or sell it.
This owner's manual describes the equipment
range specified for this model at the time of
printing. Individual equipment options described
may only be available at a later date or may only
be offered in certain countries.
Some sections in this manual do not apply to all
vehicles. When this is the case, the beginning of
the section indicates the validity, for example
“Applies to: vehicles with speed warning sys-
tem”. Optional or vehicle-specific equipment is
also identified with an asterisk “*”.
The illustrations in this manual are a guide.
Some of the details in your vehicle may differ
from the illustration.
All directions, such as “Left”, “right”, “front” and
“rear”, are based on the vehicle's direction of
travel.
* — Optional equipment or vehicle-specific equip-
ment
» The section continues on the next page.
=> A\ Cross reference to a “WARNING” within a
section. If a page number is indicated, the
WARNING is located outside of the section.

ZA WARNING
Text with this symbol contains information
about safety and how to reduce the risk of se-
rious personal injury or death.

@) Note
Text with this symbol contains information
about reducing the risk of damage to your ve-
hicle.
(@) For the sake of the environment
Text with this symbol contains information on
protecting the environment.
@) Tips
Text with this symbol contains additional use-
ful information.

Touch displays

Configuring quick access
> Press and hold a button on the home screen
display area or in the quick access bar.
> To move a button to the quick access bar, pull it
from the display area to the quick access bar.
> To adjust the placement of the buttons in the
quick access bar, pull them to the desired posi-
tion in the bar.
> Press Done to complete the configuration.
@) Tips
The position of © cannot be adjusted.
Display area
You can freely change the location of the buttons
on the home screen display area.
Configuring the display area
> Press and hold a button on the home screen
display area.
> To adjust the placement of the buttons, pull
them to the desired locations.
> Press Done to complete the configuration.
Switching between menu pages
If a menu contains multiple menu pages, febatea iS
displayed in the display area. The white bar
shows the location of the current menu page.
> To switch between menu pages, swipe your fin-
ger to the right or Left.
O8 OB OB
Off of of
O88 o8 of of
Fig. 15 Upper display: common symbols in the status bar


[RAZ-0783


The symbols in the status bar show you informa-
tion at a glance, such as if a mobile device is con-
nected or if there is a data connection. The most
common symbols are listed in the table.
20

Description

There is a data connection. The bar indi-
cates the signal strength of the data con-
nection. Data is being transmitted now.

There is a data connection. The bar indi-
cates the signal strength of the data con-
nection. No data is being transmitted now.

A mobile device is connected. The bar indi-
cates the signal strength of the cell phone
connection.

There is no data connection. ®
An error occurred with the mobile device
connection to the MMI. @

The personal profiles are switched on. The
numbers 1 - 6 indicate which personal pro-
file is currently active. The guest profile is
active if there are no digits.

A Bluetooth device is connected.

Bluetooth is switched on, but no Bluetooth
device is connected. ©®e
©

Audio playback was interrupted.

The audio source is muted. @|©
Privacy settings are enabled. The additional
symbol indicates which privacy settings are
currently activated > page 289.
The Integrated Toll Module is switched on.
The numbers 1 - 3+ indicate how many pas-
sengers are selected in the MMI.
Notification center
gilels
©

®

EI lee
Peri
RAX-0013
EEE)
‘Active phone call D) —_
p
Seay
Se se an Men eo eee
ecg ca

Fig. 16 Upper display: notification center
Notifications can be displayed in the upper dis-
play. After a specified time, they will be hidden
and a corresponding symbol will appear in the >

4M1012721BA
Touch displays

status bar @) > page 19, fig. 14. In the notifica-
tion center, you can view these notifications @)
> fig. 16 and apply quick settings @.
Using the notification center
> To open the notification center, pull the status
bar downward, or
> Press the [=] button on the status bar.
> To apply quick settings, press the respective
symbol @).
> To obtain additional information about a notifi-
cation, press it.
> To delete a notification, pull it toward the right
edge of the screen.
> If there are more than four notifications in the
notification center, the older notifications will
be hidden. To display the older notifications,
drag
your finger upward on the screen.
Setting displayed content
You can set whether some notifications should be
displayed.
> To set the displayed content, press &S, or
> Applies to MMI: Select on the home screen:
SETTINGS > Notifications.
> Select and confirm which notifications should
be displayed.
Possible quick settings


Symbol Description

Apply sound settings
‘0. Open menu settings
Manage connected devices
Manage personal profiles
Set date and time
= Set displayed content in the noti-
fication center
Depending on the vehicle equipment, you can op-
erate various functions in the function bar.



Symbol Description

Switch Start/Stop system on or
off
Switch hill descent assist on or off


Symbol Description

Opens the garage door opener
function
Press: shows settings for the
head-up display
Press and hold: switches the
head-up display on or off
Press: switches the upper display
on or off
Press and hold: switches both dis-
plays on or off
Shortcuts
By creating shortcuts, you have quick access to
various items, such as radio stations, frequently
used contacts, or vehicle settings.

Adding shortcuts
The «++ buttons in the upper display indicate, for
example, if a selected radio station can be added
to the shortcuts. Depending on the context, you
may also be able to add items from a list to the
shortcuts.
> Press +++ or press and hold an item ina list.
> Press Save as a shortcut. The selected item will
be added to the shortcuts on the lower display
and displayed as a tile.
Using shortcuts
> Press the aot 4) > page 19, fig. 14 button in the
function bar on the lower screen. The saved
shortcuts will be displayed or hidden.
> To access the stored function, press the respec-
tive tile.
Moving or deleting shortcuts
>» Press and hold a shortcut on the lower display.
> To adjust the order of the shortcuts, drag a
shortcut to the desired location.
> To delete a shortcut, press ®.
21

4M1012721BA
Voice recognition system

Voice recognition system
General information
Applies to: vehicles with voice recognition system
You can operate many functions in the vehicle
easily using voice commands.
Using the voice recognition system optimally
> Speak clearly and distinctly at a normal volume.
Speak louder when driving faster.
» Emphasize the words in the commands evenly
and do not leave long pauses.
> Close the doors, the windows, and the sunroof*
to reduce background noise. Make sure that
passengers are not speaking when you are giv-
ing a voice command.
> Do not direct the vents toward the hands-free
microphone, which is in the roof headliner near
the front interior lights.
> Only the driver should speak to the system, be-
cause the handsfree microphone is aimed to-
ward this seating position.

ZA WARNING
— Direct your full attention to driving. As the
driver, you have complete responsibility for
safety in traffic. Only use the functions in
such a way that you always maintain com-
plete control over your vehicle in all traffic
situations.
— Do not use the voice recognition system in
emergencies because your voice may change
in stressful situations. The system may take
longer to dial the number or may not be
able to dial it at all. Dial the emergency

number manually.

G) Tips
There are no voice guidance* prompts when a
dialog is active.
Operating
Applies to: vehicles with voice recognition system
(2 ELE
Pat) 5 ce
Where is a
Connect >
Diala
coy n
ey
Os 4
Cog
Fig. 18 Upper display: voice recognition system

Switching the voice recognition system on or
off
Requirement: the ignition and the MMI must be
switched on. A system language supported by
the voice recognition system must be set. There
must be no phone calls in progress and the park-
ing aid must not be active.
> To switch the voice recognition system on,
briefly press the «€ button on the multifunction
steering wheel, or depending on the context,
press w¢ in the upper display.
> To switch the voice recognition system off,
press and hold the « button on the multifunc-
tion steering wheel, or say or press Cancel (a).
Using the voice recognition system
In the voice recognition system menu, possible
commands or help settings are displayed for the
current dialog @).
> Say the desired command after the signal tone.
> To receive additional help for the current dia-
log, say or press Help (2).
> To pause voice recognition, say or press Pause
@. To reactivate voice recognition, press @)
again or briefly press the «€ button on the mul-
tifunction steering wheel.
> Applies to: MMI: Select on the home screen:
SETTINGS > General > Speech dialog system >
Allow commands during voice output. If the
function is switched on, you can simply say a
new command during a prompt.
Activating the online recognizer
Applies to: vehicles with online recognizer
You can activate the online recognizer for addi-
tional functions and to improve the results of
25
>

Voice recognition system

voice recognition. A supported menu language
must be selected. When there is an active Inter-
net connection, the spoken command is evaluat-
ed in the vehicle and online.
> When you switch on the voice recognition sys-
tem for the first time, a menu for the online
recognizer opens. Or:
> Applies to MMI: Select on the home screen:
SETTINGS > General > Speech dialog system >
Consent to online speech recognizer.
> Read the licensing agreements and accept
them.
Activating Amazon Alexa!)
Applies to: vehicles with Amazon Alexa Integration
You can activate Amazon Alexa to access special
additional functions. A supported menu lan-
guage must be selected. A reduced number of
commands are available during this.
Requirement: you must be logged in to your
myAudi account in the vehicle. The online recog-
nizer must be activated.
> Applies to: MMI: Select on the home screen:
USER > Connect to Amazon Alexa.
> Follow the instructions in the display.
> After connecting successfully, turn on the voice
recognition system as normal > page 25,
Switching the voice recognition system on or
off, say the activation word “Alexa”, and then
say the desired command.
() Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 178.
External voice operation
Applies to: vehicles with external speech dialog system
You can access and control the voice operation on
a connected mobile device through your vehicle.

2) AUDI AG provides access to services from third party pro-
viders. Permanent availability cannot be guaranteed, be-
cause that depends on the third party provider.
26
Switching external voice operation on or off
Requirement: the ignition and the MMI must be
switched on. A mobile device must be connected
to the MMI with the Handsfree profile
= page 165. The mobile device being connected
must have voice control that can be controlled
externally. There must be no phone calls in prog-
ress and the parking aid must not be active.
> To switch on the external voice operation, press
and hold the «€ button longer on the multifunc-
tion steering wheel.
> To switch off the external voice operation, press
and hold the «€ button longer on the multifunc-
tion steering wheel or press Cancel.
Using external voice operation
> Say the desired command after the signal tone.
> To reactivate voice recognition when it is
paused, press the «¢ button briefly on the mul-
tifunction steering wheel or press Resume.
(i) Tips
AUDI AG simply provides access to control
your mobile device with voice operation and
does not assume any responsibility for the
content and commands within the external
voice control.

Opening and closing

Opening and closing
Central locking
erasure)
ZA WARNING
— If you leave the vehicle, switch the ignition
off and take the key with you. This applies
particularly when children remain in the ve-
hicle. Otherwise, children could start the ve-
hicle or operate electrical equipment (such
as power windows), which increases the risk
of an accident.
— Applies to vehicles with anti-theft alarm sys-
tem: When the vehicle is locked from the
outside, no one - especially children - should
remain in the vehicle, because the windows
can no longer open from the inside
=> page 33, Anti-theft alarm system.
Locked doors make it more difficult for
emergency workers to enter the vehicle,
which puts lives at risk.
All doors and the luggage compartment lid can
be centrally unlocked and locked at once. You can
select in the MMI if the entire vehicle or only the
driver's door should unlock when unlocking the
vehicle > page 31. The turn signals flash twice
when you unlock the vehicle and flash once when
you lock the vehicle. If they do not flash when
locking, check if all doors and lids are closed.



Depending on the vehicle equipment, you may
have different options for centrally unlocking and
locking your vehicle.
— Vehicle key > page 35
— Sensors in the door handles > page 35
— Lock cylinder on the driver's door > page 33
— Central locking switch inside > page 32
Vehicle key
The term “vehicle key” refers to the remote con-
trol key or convenience key*. The convenience
key* is a remote control key with special func-
tions > page 35 and > page 94.
30
Power closing*
When closing a door or the luggage compart-
ment lid, you only have to let it fall lightly into
the latch. It then closes automatically > A.
Automatic locking
If you unlock the vehicle but then do not open
any of the doors, the luggage compartment, or
the hood within a short period time, the vehicle
locks again automatically. This feature prevents
the vehicle from being accidentally left unlocked
for a long period of time.
Automatic locking (Auto Lock)
The Auto Lock function locks all doors and the
luggage compartment lid once the speed has ex-
ceeded approximately 9 mph (15 km/h). The ve-
hicle will unlock again if the unlock function in
the central locking switch is pressed, the “P” gear
is engaged, or the ignition is switched off.
You can open the doors individually from the in-
side by pulling the door handle one time. To open
the rear doors individually, you must pull the
door handle twice.
In the event of a crash with airbag deployment,
the doors will also automatically unlock to allow
access to the vehicle.
Unintentionally locking yourself out
Only lock your vehicle when all of the doors and
the luggage compartment lid are closed and
there is no key in the vehicle. This reduces the
risk of locking yourself out accidentally.
The
following features help to reduce the risk of
locking your vehicle key in the vehicle:
— If the driver's door is open, the vehicle cannot
be locked by pressing the @ button on the re-
mote control key or by touching the locking
sensor* on a door.
— If the vehicle key that was used most recently is
inside the luggage compartment, the luggage
compartment lid will automatically open again
after it closes > ©.
— If the vehicle key that was last used is detected
inside the vehicle, then the vehicle cannot be
locked from the outside > ©.

Opening and closing

Deactivating the interior/towing protection
monitor
There are the following options for deactivating
the interior/towing protection monitor:
> Press the & button on the vehicle key a second
time within two seconds. Or
» Applies to: vehicles with convenience key:
Touch the sensor on the door handle a second
time within two seconds. Or
> Turn the mechanical key in the door lock to the
close position a second time within 2 seconds.
If you lock the vehicle, then the interior/towing
protection monitor will stay off until the next
time the vehicle is unlocked.

ZA\ WARNING
No one, especially children, should stay in the
vehicle when it is locked from the outside, be-
cause the windows can no longer be opened
from the inside. Locked doors make it more
difficult for emergency workers to enter the
vehicle, which puts lives at risk.
@) Tips
The interior/towing protection monitor only
functions correctly when the windows and the
panorama glass roof* are closed.


Keys
VET 4

RAZ-0621





Fig. 24 Your vehicle key set
@ Vehicle key
You can unlock and lock your vehicle with the ve-
hicle key.
34
@ Mechanical key and release button for
mechanical key
A mechanical key is integrated in the vehicle key.
To remove it, press the release button and re-
move the mechanical key.
Using the mechanical key, you can:
— Lock or unlock the glove compartment.
— Manually unlock and lock the doors > page 33.
— Unlock the luggage compartment lid using the
emergency release > page 39.
© Key fob with vehicle code
Applies to: vehicles with Audi connect vehicle control
Open the key tag and scratch to reveal the vehicle
code. You can unlock the Audi connect vehicle
control services* for your vehicle with this vehicle
code. For additional information, see
=> page 180. If a key fob is lost, contact an au-
thorized Audi dealer or authorized Audi Service
Facility.
@ PANIC button
In an emergency, you can press the PANIC button
to trigger the alarm for the anti-theft alarm sys-
tem. The vehicle horn and emergency flashers
will turn on if you trigger the alarm.

—To trigger the alarm, press the [PANIC but-
ton @ © fig. 24.
—To turn the alarm off, press the red [PANIC] but-
ton again.



Lost key/replacing a key
If a vehicle key is lost, contact an authorized Audi
dealer or authorized Audi Service Facility. Have
this vehicle key deactivated. It is important to
bring all keys with you.
If a key is lost, you should report it to your insur-
ance company.
Electronic immobilizer
The immobilizer prevents unauthorized use of
the vehicle.
In some cases, it may not be possible to start the
vehicle if there is a vehicle key from a different
vehicle manufacturer on the key chain.

Opening and closing

— Do not use the vehicle key to lock and un-
lock when you are inside the vehicle. Other-
wise, you could trigger the anti-theft
alarm*. If this happens, press the @ unlock
button.
@ Tips
Applies to: vehicles with convenience key
— When unlocking or locking the vehicle, the
convenience key cannot be more than ap-
proximately 4 feet (1.5 m) away from the
door handle or luggage compartment.
— Unlocking with the convenience key (keyless
access) can be deactivated in the MMI sys-
tem > page 31.
— To prevent the vehicle battery from dis-
charging, the energy management gradual-
ly switches off convenience functions that
are not needed. You then may no longer be
able to unlock your vehicle with the sensors.
LED and battery in the vehicle key

RAZ-0622


Fig. 26 Vehicle key: removing the battery holder
LED in the vehicle key
The LED (@) indicates the vehicle key function.
> If you press a button briefly, the LED blinks
once.
> If you press and hold a button (convenience
opening/closing), the LED blinks several times.
> If the LED does not blink, the vehicle key bat-
tery is drained. Replace the battery in the vehi-
cle key.
Replacing the vehicle key battery
> Remove the mechanical key > page 34 and in-
sert it at an angle into the opening > fig. 26.
36
> Push the mechanical key in the opening in the
direction of the arrow to operate the release
button on the inside @). To reduce the risk of
damage, do not try to pry off the cover.
> Remove the cover from the battery tray.
ayy > Insert the new battery with the “+” symbol fac-
ing up.
> Close the battery tray with the cover.
> Insert the mechanical key.
@) For the sake of the environment
Discharged batteries must be disposed of us-
ing
methods that will not harm the environ-
ment. Do not dispose of them in household
trash.
G) Tips
Replacement batteries for the vehicle key
must meet the same specifications as the
original battery.
Luggage compartment
lid
General information
Z\ WARNING
— Applies to vehicles with anti-theft alarm sys-
tem: When the vehicle is locked from the
outside, no one - especially children - should
remain in the vehicle, because the windows
can no longer open from the inside
= page 33. Locked doors make it more diffi-
cult for emergency workers to enter the ve-
hicle, which puts lives at risk.
— Always close and lock the luggage compart-
ment lid and the doors when the vehicle is
not in use. Otherwise someone such as a
child could enter the vehicle through the
luggage compartment and become locked
inside it. To reduce the risk of injury, do not
allow children to play in or around the vehi-
cle.
—To reduce the risk of injuries by pinching,


make sure that no one is in the operating