2020 AUDI Q7 tow

4M1012721BA
Opening and closing

Correcting a malfunction in the one-touch
up/down function
You can reactivate the one-touch up/down func-
tion if it malfunctions.
> Pull the power window switch up until the win-
dow is completely raised.
>» Release the switch and pull it up again for at
least one second.

ZA WARNING
— Follow the safety precautions > page 30.
— Never close the windows carelessly or in an
uncontrolled manner, because this increases
the risk of injury.

@ Tips
— You can still open and close the windows for
several minutes after turning the ignition
off. The power window switch is not disa-
bled until the driver's door or front passeng-
er's door is opened.
— The power windows are equipped with pinch
protection. The automatic window may stop
closing and will open all the way again even
if no obstacle is detected. Pull the power
window switch up until the window is com-
pletely raised.
Convenience opening and closing
Applies to: vehicles with convenience key
Convenience opening or closing the windows
or panoramic glass roof*
You can set in the MMI if all windows or the roof*
should open or close all at once > page 31, Set-
ting the central locking system.
> Press and hold the @ or ( button on the vehicle
key until all windows and the roof* have
reached the desired position > A\.
> Applies to: vehicles with convenience key:
Touch the sensor* on one of the door handles
and continue touching it until all of the win-
dows and the roof* are closed. Do not place
your hand in the door handle when doing this.
When all of the windows and the roof* are
closed, the turn signals will flash once.

ZX WARNING
— Never close the windows or panoramic glass
roof* carelessly or in an uncontrolled man-
ner, because this increases the risk of injury.
— For security reasons, the windows and the
panoramic glass roof* can only be opened
and closed with the vehicle key at a maxi-
mum distance of approximately 6.5 feet
(2 m) from the vehicle. Always pay attention
when using the f@) button to close the win-
dows and the panoramic glass roof* so that
no one is pinched. The closing process will
stop immediately when the fj button is re-
leased.

Panoramic glass roof
Operating the
roof sunshade
Applies to: vehicles with panoramic glass roof and roof sun-
shade
noramic glass roof a



Fig. 33 Headliner: panoramic glass roof and sunshade*
buttons
The control buttons are equipped with a two-
stage function.
Operating the roof sunshade
> Opening and closing the sunshade: push the
switch in the headliner @) forward or toward
the rear to the second level.
> Partially opening the sunshade: press the
switch to the first level until the sunshade
reaches the desired position.
Operating the roof
> Tilting the roof: press the > switch in the
headliner briefly upward to the second level @). >
41

4M1012721BA
Lights and Vision

Emergency flashers


Fig. 37 Center console: emergency flashers
The emergency flashers help to make other driv-
ers aware of your vehicle in dangerous situations.
> Press the A @ button to switch the emergency
flashers on or off.
When the emergency flashers are turned on, the
a and B indicator lights will flash at the same
time.
You can indicate a lane change or a turn when the
emergency flashers are switched on by using the
turn signal lever. The emergency flashers stop
temporarily.
The emergency flashers also work when the igni-
tion is turned off.
i) Tips
You should switch the emergency flashers on
if:
— you are the last car in a traffic jam so that
all other vehicles approaching from behind
can see your vehicle
— your vehicle has broken down or you are
having an emergency
— your vehicle is being towed or if you are tow-
ing another vehicle
Messages
If the Ea indicator light turns on, a bulb has
failed. The displayed message indicates the cause
and possible solutions. If one of the messages
does not turn off, drive immediately to an author-
ized Audi dealer or authorized Audi Service Facili-
ty to have the malfunction repaired.
By Audi adaptive light: malfunction! See own-
er's manual
Adaptive light* is not working. The headlights
still function. Drive immediately to an authorized
Audi dealer or authorized Audi Service Facility to
have the malfunction repaired.
By Headlight range control: malfunction! See
owner's manual
There is a malfunction in the headlight range
control system, which may cause glare for other
drivers. Drive to an authorized Audi dealer or au-
thorized Audi Service Facility immediately to have
the malfunction corrected.
High beam assistant: malfunction! See own-
er's manual
You can still switch the high beams on or off
manually. Drive immediately to an authorized
Audi dealer or authorized Audi Service Facility to
have the malfunction repaired.
High beam assistant: currently unavailable.
Camera view limited due to surroundings.
This message appears if the camera's visual field
is blocked. The system will switch itself off. Try
switching the systems on again later.
a Automatic headlights: malfunction! See
owner's manual
The light/rain sensor is malfunctioning. The low
beams remain switched on at all times for safety
reasons with the AUTO light function. Drive im-
mediately to an authorized Audi dealer or author-
ized Audi Service Facility to have the malfunction
repaired.
49

4M1012721BA
Lights and Vision

Comfort sun visor
The comfort sun visor consists of a front anda
rear visor. The rear visor can be released from its
retainer and turned toward the door. The sun vi-
sor can also be moved back and forth lengthwise
in this position > fig. 42.
Vanity mirror
The mirror lighting switches on when the cover
over the vanity mirror opens.
Applies to: vehicles with sunshade
<=
B4M-0166|
Fig. 43 Rear door: sunshade
B4L-1236

Fig. 44 Rear window: sunshade
Rear door sunshade
> Pull the sunshade out and attach it to the re-
tainer on the upper door frame.
Rear window sunshade
> Pull the sunshade out and attach it to the re-
tainer on the luggage compartment lid.
Windshield wipers
Switching the windshield wipers on





RAZ-0253

Fig. 46 Lever: rear window wiper
> Move the windshield wiper lever {7 to the co
responding position:
@© Windshield wipers off
@ Rain sensor/intermittent mode. The wind-
shield wipers switch on once the vehicle speed
exceeds approximately 2 mph (4 km/h) and it i
r-
Ss
raining. The higher the sensitivity of the rain sen-
sor that is set (switch © to the right), the earlier
the windshield wipers react to moisture on the
windshield. You can deactivate the rain sensor
mode, which switches the interval mode on. In
intermittent mode, you can adjust the interval
time using the switch ©.
> Applies to: MMI: Select on the home screen:
VEHICLE > Light & Visibility > Rain sensor.
@® Slow wiping
@ Fast wiping
@ Single wipe. If you hold the lever in this posi-
tion longer, the wipers switch from slow wiping
to fast wiping.
53
>

4M1012721BA
Sitting correctly and safely

Make sure that:
— The upper edge of the head restraint is as even
as possible with the top of your head
— The head restraint is as close as possible to the
back of the head
— The head restraints on rear seats that are occu-
pied are raised up at least one level.

A WARNING
— There is one head restraint for each seat. All
vehicle occupants must adjust the head re-
straint correctly before every trip. Having
head restraints that are not adjusted cor-
rectly or not installed in the vehicle increas-
es the risk of a neck injury during sudden or
unexpected driving or braking maneuvers or
ina collision.
— Only remove the rear seat head restraints if
it is necessary to install a child safety seat
= page 75. Stow the removed head re-
straints securely, for example in the luggage
compartment. Reinstall the head restraints
immediately once the child safety seat has
been removed. Driving without head re-
straints increases the risk of serious neck in-

juries.
Front head restraints
Applies to: vehicles with adjustable head restraints


RAZ-0683,



Fig. 61 Front seat: adjusting the head restraint
Adjusting the head restraints
> To adjust the head restraint upward, slide it un-
til it locks into place.
> To adjust the head restraint downward or back-
ward, press the button on the side and slide the
head restraint. Release the button and slide the
head restraint farther until it locks into place.
Rear head restraints
Applies to: vehicles with adjustable head restraints

RAZ-0823


Fig. 62 Rear seat: adjusting or removing the head restraint
Adjusting the head restraints
> To adjust the head restraint upward, slide it un-
til it locks into place.
> To adjust the head restraint downward, press
the button @) and slide the head restraint. Re-
lease the button and slide the head restraint
farther until it locks into place.
Third row seats: adjusting the head restraint
Applies to vehicles with third row seats
The head restraints are automatically folded in
when the backrest is folded down > page 63.
> To fold the head restraint in manually, pull on
the release loop under the head restraint.
You must manually unfold the head restraint af-
ter unfolding the backrest.
> Unfold the head restraint by tilting it upward
until you feel it click into place.
Removing the headrests
Applies to: vehicles with removable head restraints
> Applies to: vehicles with folding backrests: Fold
the backrest forward slightly. See > page 85.
> Move the head restraint upward all the way.
> Insert a suitable object, such as the the extend-
ed vehicle key or mechanical key, into the re-
lease point @ on the inside or outside of the
base.
» Press the button 2) and pull the head restraint
out of the backrest > A\ in General informa-
tion on page 65.
65

4M1012721BA
Sitting correctly and safely


the rear seats. If special circumstances re-
quire the use of a child safety seat on the
front passenger's seat, always make sure
that PASSENGER AIR BAG OFF 3; re-
mains on while driving. If
PASSENGER AIR BAG OFF #¥; does not
turn on, remove the child safety seat and in-
stall it again according to the child safety
seat manufacturer instructions. If
PASSENGER AIR BAG OFF &%; still does
not turn on, the front passenger's seat must
not be used. Drive to an authorized Audi
dealer or authorized Audi Service Facility
and have the airbag system inspected.
— Fluids, electronic devices, or mechanical
damage on the front passenger's seat may
cause the front passenger seat occupant de-
tection to malfunction. The system may
then incorrectly detect if the front passeng-
er's seat is occupied. As a result, it could de-
ploy the front passenger’s airbag incorrectly
or fail to deploy it, which increases the risk
of serious or fatal injury. Make sure that no
wet objects (such as a wet hand towel) and
no fluids come into contact with the front
passenger's seat cushion. If the front pas-
senger's seat becomes wet, dry it immedi-
ately. Make sure no electronic devices (such
as a laptop or a retrofitted seat heater) are
on the front passenger's seat. Do not trans-
port any objects on or under the front pas-
senger's seat.
— Seat covers or protective covers may prevent
the advanced airbag system from correctly
detecting child safety seats or passengers in
the front passenger's seat. You must not use
seat covers or protective covers on the front
passenger's seat that are not specifically ap-
proved for use on Audi seats with an ad-
vanced airbag system.

manufacturer instructions for the child safety
seat.
You can also obtain useful and current informa-
tion from the following sources:
U.S. National Highway Traffic Safety Adminis-
tration
http://www.nhtsa.gov
http://www.safercar.gov
National SAFE KIDS Campaign
http://www.safekids.org
SafetyBeltSafe U.S.A.
http://www.carseat.org
Transport Canada Information Centre
http://www.tc.gc.ca/roadsafety
Audi Customer Experience Center
https://www.audiusa.com/help/contact-us
https://www.audi.ca/ca/web/en/models/layer/
contact.html


Child safety seats
General information
When installing and using child safety seats, fol-
low the information in this Owner's Manual, the
applicable state and federal regulations, and the
ZA\ WARNING
To reduce the risk of serious or fatal injuries,
children must always be secured in the vehicle
with a child safety seat that is appropriate for
their body size, weight, and age.
— Children ages 12 and under must be trans-
ported using the appropriate child safety
seat. Note differences in regulations be-
tween states and countries.
— Child safety seats secured incorrectly in the
vehicle may cause serious or fatal injuries in
the event of an accident. Always secure the
child safety seat according to the manufac-
turer instructions.
— Children or babies must not under any cir-
cumstances be held on the lap of the driver
or other passengers while driving.
— Do not secure more than one child in a child
safety seat.
— Never allow a child to sit in a child safety
seat unsupervised.
— Never allow children to ride unsecured in the
vehicle or to stand or kneel on the seats
while driving. In the event of an accident, a
child could be propelled through the vehicle.

75

Sitting correctly and safely

it and toward the rear (depending on the child
safety seat model).
> Fasten the belt to the top tether anchor
> fig. 74. While doing this, make sure the belt
is not twisted and is not running over any sharp
edges.
> Pull the belt tightly so that the child safety seat
rests at the top of the seat backrest.
> If necessary, move the head restraint behind
the child safety seat downward.
> Activate the belt retractor lock on the fastened
safety belts. To do this, pull the upper belt out
completely and then allow it to retract. You will
hear a clicking sound while the belt is retract-
ing. It will not be possible to pull the safety
belt out any farther.
> Make sure the fastened safety belt does not
block access to the LATCH anchors. Otherwise,
it may not be possible to secure the child safety
seat to the LATCH anchors correctly.

Z\ WARNING
The top tether anchors in the vehicle are only
designed for child safety seats equipped with
an upper strap. To reduce the risk of serious or
fatal injury, never secure other child restraint
systems, belts, or objects to the anchors.
TTA emetic a mbm May
pres





Fig. 75 Second row rear bench seat: securing safety belts
that are not used
If a child safety seat is used on the rear bench
seat, the child must not be able to reach any
safety belts that are not being used. Secure safe-
ty belts that are within reach of the child.
> If you secure a child safety seat to the LATCH
anchors in the second row, fasten the safety
belt on the seat where the child safety seat is
installed using the seat's safety belt latch.
> If you secure a child safety seat to the LATCH
anchors in the third row, fasten the safety belt
on
the seat where the child safety seat is instal-
led using the seat's safety belt latch.
> If you secure a child safety seat to one of the
outer seats in the second row, fasten the safety
belt for the center seat in its latch.
80

Z\ WARNING
A child in a child safety seat could play with
the unused safety belts and then become en-
tangled in them, which increases the risk of
fatal injury. Always secure unused safety belts
so that they are not within reach of children in
child safety seats.

4M1012721BA
Stowing and using

Stowing and using
Power sources
When the ignition is switched on, you may be
able to use multiple power sources for external
devices, depending on the vehicle equipment.
12 volt sockets
You can connect electrical accessories to the 12
volt sockets. The power usage must not exceed
120 watts.
The 12 volt sockets are labeled with the 12V
symbol. They are located in the front center con-
sole, in the rear* and on the side trim panel in the
luggage compartment*.
USB ports
Applies to: vehicles with USB input
You can charge mobile devices using the USB
ports. The USB ports are labeled with the «<> or
(4 symbol or CHARGE ONLY.

Z\ WARNING
—To reduce the risk of fatal injury, store all
connected devices securely when driving so
that they do not move around inside the ve-
hicle when braking or in the event of an acci-
dent.
— Incorrect usage can lead to serious injuries
or burns. To reduce the risk of injuries, never
leave children unattended in the vehicle
with the vehicle key.

® Note
— Read the operating manuals for the con-
nected devices.
—To reduce the risk of damage to the vehicle
electrical system, never attempt to charge
the vehicle battery by connecting accesso-
ries that provide power to the power sour-
ces.
— Do not connect any device whose network
class (voltage) does not match the network
class designed for the socket.
— Disconnect the connectors from the power
sources carefully to reduce the risk of dam-
aging them.
Cup holders
Applies to: vehicles with cup holders

RAZ-0746




Fig. 77 Rear center armrest*: cup holders
Your vehicle has cup holders in the front center
console, in the door pockets, in the center arm-
rest in the second row seat and on the left and
right side in the third row seat*.
Front center console cup holders
> The cup holder @) may be under a cover. To
open the cup holder, tap on the strip on the
cover.
Cup holder in the center armrest in the
second row seat
> Fold the center armrest* downward.
> To open the cup holder, tap on the button (2).
> To close the cup holder, fold the cover back un-
til it clicks into place.

Z\ WARNING
— Do not put any hot beverages in the cup
holder while the vehicle is moving. Hot bev-
erages could spill, which increases the risk
of injury.
— Do not use any breakable beverage contain-
ers (for example, made out of glass or >

81

Stowing and using


porcelain). You could be injured by them in
the event of an accident.

@) Note
Beverage containers in the cup holders should
always
have a lid. Otherwise, the liquid inside
could spill and cause damage to vehicle
equipment.
Storage and
compartments
Pelee leer lel
Depending on the vehicle equipment, there may
be a variety of storage areas, compartments, and
retainers at various locations in the vehicle.
— Glove compartment: the glove compartment
can be locked using the mechanical key
> page 34.
— Storage compartments in the door trim panel
— Storage compartment in the front center con-
sole
— Nets on the back of the front seats
— Garment hooks in the rear
— Garment hooks above the rear doors
— Bag hooks in the luggage compartment
— Net in luggage compartment

Z\ WARNING
—To reduce the risk of injury, make sure all
storage compartments are always closed
while driving.
— Loose objects can be thrown around the ve-
hicle interior during sudden driving or brak-
ing maneuvers, which increases the risk of
an accident. Store objects securely while
driving.
— Only use the storage compartments in the
door trim panels to store small objects that
will not stick out of the compartment and
impair the function of the side airbags.
— Only lightweight clothing should be hung
from the garment hooks in the vehicle. Do
not use clothes hangers to hang clothing.
The pockets of the clothing must not con-

tain any heavy, breakable, or sharp-edged

82
objects. This could impair the effectiveness
of the side curtain airbags.
— Make sure your view toward the rear is not
blocked, for example by hanging clothing or
objects in the vehicle.

Luggage compartment
General information
All pieces of luggage or objects must be securely
fastened in the luggage compartment. Note the
following to maintain good vehicle handling:
> Distribute the load evenly in the luggage com-
partment.
> Stow heavy luggage as far forward in the lug-
gage compartment as possible.
» Use non-elastic cords attached to the tie-downs
to secure objects.

Z\ WARNING
— The luggage compartment cover is not a
surface for storing objects. Objects placed
on the cover increase the risk of injury to all
vehicle occupants during sudden driving or
braking maneuvers or in the event of an ac-
cident.
— Loose objects can be thrown around the ve-
hicle interior during sudden driving or brak-
ing maneuvers, which increases the risk of
an accident. Always stow objects securely in
the luggage compartment and secure them
at the tie-downs. Use straps suitable for
heavy objects.
— If pieces of luggage or objects are secured
to the tie-downs with unsuitable or dam-
aged straps, this can increase the risk of in-
jury during braking maneuvers or accidents.
— When transporting heavy objects, the vehi-
cle characteristics will change due to the
shift in the center of gravity, which increases
the risk of an accident. You may need to
adapt your driving style and speed to the
current conditions.
— The cargo net is only strong enough to se-
cure light objects. Heavy objects are not ade-
quately secured. Attempting to secure heavy
objects increases the risk of injury.