2020 AUDI Q3 tow
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Checking and Filling
@) Note
— Before the start of winter, have an author-
ized Audi dealer or authorized Audi Service
Facility check if the coolant additive in your
vehicle matches the percentage appropriate
for the climate. This is especially important
when driving in colder climates.
— If the appropriate coolant additive is not
available in an emergency, do not add any
other additive. You could damage the en-
gine. If this happens, only use water and re-
store the correct mixture ratio with the
specified coolant additive as soon as possi-
ble.
— Only refill with new coolant.
— Radiator sealant must not be mixed with
the coolant.
— Due to the risk of engine damage, the cool-
ing system should only be refilled by an au-
thorized Audi dealer or authorized Audi
Service Facility. An authorized Audi dealer or
authorized Audi Service Facility can also pro-
vide you with important information about
the recommended coolant additive.
Checking coolant
= % [RAz-0539]
MIN
Fig. 144 Engine compartment - coolant expansion tank
(diagram): @ cover; @) markings
Follow the safety precautions > page 201, Gener-
al information.
Checking the coolant level
> Park the vehicle on a level surface.
> Switch the ignition off.
> Open the hood = page 202.
> Check the coolant level in the coolant expan-
sion tank > page 203, fig. 141 using the outer
208
markings @) > fig. 144. The coolant level must
be between the markings (2) when the engine is
cold. When the engine is warm it can be slight-
ly above the upper marking.
Adding coolant
Requirement: there must be a residual amount of
coolant in the expansion tank >@).
If you must add coolant, use a mixture of water
and coolant additive. Mixing the coolant additive
with distilled water is recommended.
> Allow the engine to cool.
> Place a large, thick towel on the coolant expan-
sion tank cap.
>» Remove the cover (@) > fig. 144 carefully to the
left > A\.
» Add the correct mixture ratio of coolant
= page 207 up to the upper marking @)
> fig. 144.
> Make sure that the fluid level remains stable.
Add more coolant if necessary.
>» Screw on the cap securely to the right.
Coolant loss usually indicates that there is a leak.
Immediately drive your vehicle to an authorized
Audi dealer or authorized Audi Service Facility
and have the cooling system inspected. If the
cooling system is not leaking, coolant loss can re-
sult from the coolant boiling due overheating
and then being forced out of the cooling system.
ZA\ WARNING
— The engine compartment in any vehicle can
be a dangerous area. Stop the engine and al-
low it to cool before working in the engine
compartment. Always follow the informa-
tion found in > page 201, General informa-
tion.
— Never open the hood if you can see or hear
steam or coolant escaping from the engine
compartment. This increases the risk of
burns. The cooling system is under pressure.
When you no longer see or hear steam or
coolant escaping, you may open the engine
compartment with caution.
—When working in the engine compartment,
remember that the radiator fan can switch
Page 229 of 278
83A012721BB
Wheels
everybody and everything in and
on the vehicle. These load limits
are technically referred to as the
vehicle’s Gross Vehicle Weight
Rating (“GVWR”).
The “GVWR” includes the weight
of the basic vehicle, all factory in-
stalled accessories, a full tank of
fuel, oil, coolant and other fluids
plus maximum load. The maxi-
mum load includes the number of
passengers that the vehicle is in-
tended to carry (“seating capaci-
ty”) with an assumed weight of
150 lbs. (68 kg) for each passen-
ger at a designated seating posi-
tion and the total weight of any
luggage in the vehicle. If you tow
a trailer, the weight of the trailer
hitch and the tongue weight of
the loaded trailer must be includ-
ed as part of the vehicle load.
The Gross Axle Weight Rating
(“GAWR”) is the maximum load
that can be applied at each of the
vehicle’s two axles.
The fact that there is an upper
limit to your vehicle’s Gross Vehi-
cle Weight Rating means that the
total weight of whatever is being
carried in the vehicle (including
the weight of a trailer hitch and
the tongue weight of the loaded
trailer) is limited. The more pas-
sengers in the vehicle or passen-
gers who are heavier than the
standard weights assumed mean
that less weight can be carried as
luggage.
The Gross Vehicle Weight Rating
and the Gross Axle Weight Rating
are listed on the safety compli-
ance sticker label located on the
driver’s side B-pillar.
Z\ WARNING
Overloading a vehicle can cause
loss of vehicle control, a crash
or other accident, serious per-
sonal injury, and even death.
—Carrying more weight than
your vehicle was designed to
carry will prevent the vehicle
from handling properly and in-
crease the risk of the loss of
vehicle control.
—The brakes on a vehicle that
has been overloaded may not
be able to stop the vehicle
within a safe distance.
—Tires on a vehicle that has
been overloaded can fail sud-
denly, including a blowout and
sudden deflation, causing loss
of control and a crash.
227
Page 230 of 278
Wheels
—Always make sure that the to-
tal load being transported -
including the weight of a trail-
er hitch and the tongue
weight of a loaded trailer -
does not make the vehicle
heavier than the vehicle’s
Gross Vehicle Weight Rating.
Determining correct load
limit
Use the example below to calcu-
late the total weight of the pas-
sengers and luggage or other
things that you plan to transport
so that you can make sure that
your vehicle will not be overload-
ed.
Steps for Determining Correct
Load Limit
1. Locate the statement “THE
COMBINED WEIGHT OF OCCU-
PANTS AND CARGO SHOULD
NEVER EXCEED XXX KG OR XXX
LBS” on your vehicle’s placard
(tire inflation pressure label)
=> page 224, fig. 151.
2. Determine the combined
weight of the driver and pas-
sengers that will be riding in
your vehicle.
228
3. Subtract the combined weight
of the driver and passengers
from “XXX” kilograms or “XXX”
pounds shown on the sticker
=> page 224, fig. 151.
. The resulting figure equals the
available amount of cargo and
luggage load capacity. For ex-
ample, if the “XXX” amount
equals 1400 lbs. and there will
be five 150 lbs. passengers in
your vehicle, the amount of
available cargo and luggage
load capacity is 650 lbs.
(1400-750 (5 x 150) = 650
lbs.)
. Determine the combined
weight of luggage and cargo
being loaded on the vehicle.
That weight may not safely ex-
ceed the available cargo and
luggage load capacity calculat-
ed in Step 4.
. If your vehicle will be towing a
trailer, load from your trailer
will be transferred to your vehi-
cle. Consult this manual to de-
termine how this reduces the
available cargo and luggage
load capacity of your vehicle. >
Page 242 of 278
Emergency assistance
Emergency assistance
General information
> Park the vehicle as far as possible from moving
traffic in the event of a breakdown. In the event
of a flat tire, park the vehicle ona level surface.
If you are ona steep hill, be especially careful.
> Set the parking brake.
> Switch the emergency flashers on.
> Have the passengers exit the vehicle. They
should move to a safe place, for example be-
hind a guard rail.
Z\ WARNING
Follow the steps given above. This is for your
protection and the for the safety of others on
the road.
Equipment
Vehicle tool kit/vehicle jack
Applies to: vehicles with the vehicle tool kit and vehicle jack
Fig. 152 Luggage compartment: cargo floor cover
The vehicle tools and vehicle jack* are stored in
the luggage compartment under the floor cover.
> Lift up the cargo floor with the plastic handle
until it is clamped behind the tabs on both side
panels.
> If necessary, lift out the center floor panel.
Applies to: vehicles with spare tire/subwoofer
> Turn the handwheel counter-clockwise and re-
move it.
> Remove the subwoofer* > page 243.
> Remove the spare tire*.
240
@ Tips
The vehicle jack* does not require any mainte-
nance.
Changing a tire
You must complete the preparation before
changing a tire.
> Read and follow the important safety precau-
tions > page 240.
> Set the parking brake.
> Select the “P” position.
>» When towing a trailer: disconnect the trailer
from your vehicle.
> Lay out the vehicle tool kit > page 240 and the
spare tire > page 243.
> Switch the ignition off.
ZA\ WARNING
The vehicle must also be secured to prevent it
from rolling when using the vehicle jack”. Use
suitable objects to block the front and back of
the wheel that is diagonal from the wheel
with the flat tire.
Removing the cover
\
> a
Fig. 153 Wheel: wheel bolts with caps
N
> Slide the plastic clip from the vehicle tool kit
onto the cap until it engages > fig. 153.
> Remove the cap with the plastic clip.
Page 248 of 278
Emergency assistance
@) Tips
Make sure that the connected jump start ca-
bles have sufficient contact with metal.
Towing
General information
You should only perform the steps that follow if
you have the necessary tools and technical ex-
pertise.
Towing requires a certain amount of practice.
Audi recommends contacting a towing company
to have the vehicle transported.
You should only have your vehicle towed by an-
other vehicle when disabled in exceptional cir-
cumstances. Inexperienced drivers should not
tow.
Notes on towing
When the engine is stopped, the transmission
will not be sufficiently lubricated if traveling at
high speeds and long distances:
— The maximum permitted towing speed is 30
mph (50 km/h).
— The maximum permitted towing distance is 30
miles (50 km).
Additional information on towing with a tow
truck
The vehicle may only be towed with the front axle
raised. Do not wrap any chains or cables around
the brake lines.
If the vehicle should be towed with the axle
raised, then the ignition must be switched off to
reduce the risk of damage to the drivetrain.
Tow bar and towing cable
The vehicle can be towed with a tow bar or tow-
ing cable. Both drivers should be familiar with
the special considerations when towing, especial-
ly when using a towing cable.
Always make sure the traction force does not ex-
ceed the permitted level and there are no shock
loading conditions. There is always the risk of the
246
coupling becoming overloaded when driving off-
road.
For the most safety and security, drive with a tow
bar. You should use a towing cable only if a tow
bar is not available. Use a towing cable made of
synthetic elastic cable similar elastic material.
ZA WARNING
— Towing highly increases the risk of an acci-
dent, for example from colliding with the
towing vehicle.
— To reduce the risk of an accident, do not al-
low anyone to remain inside the vehicle
when it is being transported by a tow truck
or a special transporter.
@) Note
— If normal towing is not possible, for exam-
ple if the transmission is faulty or if the
towing distance is greater than 30 miles
(50 km), then transport the vehicle on a
special carrier.
— If the vehicle is towed by a tow truck at the
axle that is not permitted, this can cause se-
vere damage to the transmission.
— The vehicle must not be tow started for
technical reasons.
@ Tips
— If the power supply is interrupted, then it
will not be possible to move the selector
lever out of the "P" position. The parking
lock must be released using the emergency
release before towing the vehicle
=> page 87.
— Switch Audi pre sense* off > page 124 when
loading the vehicle onto a vehicle carrier,
train, ship, or other type of transportation,
or when towing the vehicle. This can prevent
an undesired intervention from the pre
sense* system.
— Follow the local legal regulations for tow-
ing.
Page 249 of 278
83A012721BB
Emergency assistance
Read and follow the important information under
=> page 246.
Preparations
> Only secure the towing cable or tow bar at the
designated towing loops > page 247,
=> page 247.
> Make sure the towing cable is not twisted. Oth-
erwise it could disconnect from the towing loop
while towing.
> Switch the emergency flashers on in both
vehicles > page 46. However, do not do this if it
prohibited by law.
Towing vehicle (front)
> Only start to drive when the towing cable is
taut.
> Press the brake pedal very carefully.
> Avoid sudden braking or driving maneuvers.
Vehicle being towed (rear)
> Make sure the ignition is switched on so that
the steering wheel is not locked and so that you
can use the turn signals, the horn, and the
windshield wipers if needed > A\.
> Switching it off before the vehicle has stopped
may impair the function of the brake booster
and power steering. You would then need to
use more force to steer and brake the vehicle.
> Release the parking brake > page 93.
» Select the “N” selector lever position.
> Make sure the towing cable is always taut.
ZX WARNING
Never tow a vehicle using a tow bar or towing
cable if the vehicle does not have electrical
power.
Front towing loop
Fig. 163 Front bumper: installing the towing loop
The threaded opening for the towing loop is lo-
cated on the right side of the front bumper.
> Remove the towing loop from the vehicle tool
kit > page 240.
> Press the cap inward with brief, strong pressure
> fig. 163. The cap will loosen from the bump-
er.
> Tighten the towing loop in the threaded open-
ing until it stops and then tighten it with a
wheel wrench.
> After using, place the towing loop back in the
vehicle tool kit.
ZX WARNING
If the towing loop is not tightened until it
stops when installing, the threads may be
pulled out when towing the vehicle and result
in an accident.
@) Tips
Depending on the model, the shape of the
cover can vary.
Rear towing loop
Fig. 164 Rear bumper: installing the towing loop
247
Page 250 of 278
Emergency assistance
The threaded opening for the towing loop is lo-
cated on the right rear of the bumper.
> Remove the towing loop from the vehicle tool
kit > page 240.
> Press the cap inward with brief, strong pressure
> fig. 164. The cap will loosen from the bump-
er.
> Tighten the towing loop in the threaded open-
ing until it stops and then tighten it with a
wheel wrench.
> After using, place the towing loop back in the
vehicle tool kit.
If the towing loop is not tightened until it
stops when installing, the threads may be
pulled out when towing the vehicle and result
in an accident.
Depending on the model, the shape of the
cover can vary.
248
Page 275 of 278
83A012721BB
Service life ics + anew ow amavas w stamens wo aeciewe 223
Tire pressure... 02... cee ee eee ee eee 224
Tire pressure monitoring system........ 232
Tire pressure table.................00. 226
Tire pressure (trailer mode)............ 102
Treadwear indicators.................. 223
Unidirectionals. . sass as isso « 6 ssasee x 216, 243
Uniform tire quality grading............ 231
Tires and wheels
Glossary of tire and loading terminology .. 217
Tires and vehicle load limits............ 226
TOG sow x 2 seen 2 2 mauem 5 a BORE & & Gores 2 240
Top tether anchor (securing the child safety
SOAt) co coco o a smomees wo gamete ee ae vn comer ow 71
Touch display
Adjusting the brightness................ 18
Operating...............2.. 2.00.2 e eee 16
TOWING... 6. eee eee 246
Towing loop....... eee e ee eee eee eee 247
Towing protection monitoring............. 31
TPMS
Tire pressure monitoring system........ 232
Traffic information . woo. cee ee 169, 170
Traffic light information................ 109
Traffic SIQgKSicias x + severe x 2 awn ¢ o seten «oes 110
Trailer lOaGies « & seas s & sises = x eouns « 2 eaves ¥ 262
Trailer mode
Trailer mode (navigation).............. 172
Trailer towing ies 2 2 src 2 6 wets 2 6 waren 3 ewe 102
Tongue weight................00-000. 102
TraileP load s casas x x komm 9c aemm as eewR Fd 102
Trailer View. ... 00... cee eee ee eee ee 131
Turn signals. ... 2.2... 6.0 cece eee eee AS
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Unable to pass...........-.. 00. e eee eee 115
Uniform tire quality grading............. 231
Unlocking and locking..............00005 28
By remote control..............2.0005. 33
Using the lock cylinder................. 30
With the central locking switch.......... 29
With the convenience key.............0- 33
Update (software) .............00 0200 ee 194
Updating stations (radio)................ 173
USB
Adapter. ..... 2... e cee cece eee 141
USB charging Ports. . sss vo ese so eens 6 w eee 73
USB stick
refer to Audi music interface........... 182
V
Vanity tier ccasos +. piesexvie semneze a 6 ewer « & exonene 50
Vehicle
Care/cleaning.............0--00 ee eee 234
DIMe@NSIONS sacers ¢ « eeems ¢ ¢ aes ¢ epee a ee 261
Identification data.................4. 261
Out of service... 6... eee eee eee 239
RaiSING's = eeu: 5 : ewe & a ceeE Fg nee 8 eee 241
StAPtIMGhin 6 6 semen so awe ov omRON 6H SaaS wT 82
Vehicle-car@iess ¢ «ness oo een oo eso Pees 234
Vehicle identification number............ 261
Vehiclejack’s « sacs = s wees = y wees oy eee x ee 240
LITING POINTS! « secias oo amas ow eenaee 2 a cone 241
Vehicle keys « saws x « sais ¢ & eas oo Rees 28,32
Vehicle starting system..............200. 91
Vehiclé tool:kit: : eee: 2 y eens x x cess 5 ees 240
Ventilation... 2.2.0... 0. eee eee eee 78
VIEW button ..... 0.0.0... eee eee eee 12
Voicemail. ... 2.0... eee eee eee eee 145
Voice recognition system
External... . cc eee cee eee eee 25
OpPGratinig’s s » asww + ears & + yom & + RoR 4 x Be 24
Ww
Warning lights
refer to Indicator lights...............00. 7
Washing matte finish paint.............. 234
Weights: « + cess «2 par a o saws 3 ¢ sees + 2 ee 262
WITEELBOLES = earns x & says ge semis x canes eee 229
Changing’a tire = cscs
Cleaning.......... 0. cece eee eee eee 235
Glossary of tire and loading terminology .. 217
Loose wheel warning.............-.... 229
Replacing.......... 0. cece eee eee ee 240
Tire pressure monitoring system........ 232
Tires and vehicle load limits............ 226
Wheel Wrench): « « cies + nase ss nome so cee 240
Wi-Fi
HOtSPOESEETINGS iss 5 ences 6 samme 6 aces o L55
Online media................00--005. 181
USING a hotspot ; sass sheen cs bees tees 153