2020 AUDI Q3 Owners Manual

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Telephone

Switching the car phone or data module on > Press the [=] button.
Applies to: vehicles with car phone/data module
See > page 149.
Instrument cluster
Telephone
Applies to: vehicles with multifunction steering wheel and
telephone
In the instrument cluster display, you can control
the MMI functions with the multifunction steer-
Possible options:
— Call list: Requirement: the call list must con-
tain a phone number.
— Favorites: Requirement: favorites must be stor-
ed in the MMI.
— Switch telephones: Requirement: two cell
phones must be connected to the MMI.
— Back to call: Requirement: there must be a call
in progress.
ing wheel. Operating > page 12 and > page 26,
Additional function buttons.
Requirement: the Telephone tab must be select-
ed in the instrument cluster.
Troubleshooting
Applies to: vehicles with telephone
(i) Tips
Depending on the selected function, it may be
necessary to use the MMI.
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.

Problem Solution

Pairing the mobile device to the
MMI failed.
Make sure the requirements for connecting a cell phone have been
met > page 139, or
make sure you did not accidentally decline the PIN for establishing
a connection on your cell phone. If necessary, repeat the pairing
process > page 139.

After pairing, not all contacts or
no contacts have been loaded in-
to the MMI.
Avoid using special characters in names.
Avoid using contact groups on your cell phone.
Check for prompts on your mobile device when connecting via
Bluetooth.

Certain telephone functions are
grayed out or not available.
The telephone functions depend on the mobile device service pro-
vider and the mobile device you are using.

Some telephone functions may
be switched off or not available,
even though the mobile device is
supported.
Check if the Bluetooth settings on your cell phone are limited or
individual Bluetooth settings are deactivated. This may be the
case with business cell phones.

Wireless cell phone charging is
not working or is interrupted.
Check if wireless charging with the Audi phone box is switched on.
Check if your mobile device is Qi-capable.
Check if your mobile device is positioned correctly in the Audi
phone box > page 141 and no other objects are between them.

The MESSAGES menu is not avail-
able.

Check if the Show messages option is on your mobile device and it
is enabled.

151

Audi connect

Audi connect
General information
Applies to: vehicles with Audi connect
Depending on the country and the vehicle equip-
ment, the following functions may be available:
— Audi connect Infotainment
You can also find more information on Audi con-
nect online at www.audi.com.

ZA\ WARNING
—To reduce the risk of an accident, only use
Audi connect services and the Wi-Fi hotspot
only if the traffic situation permits it. Read
and follow the guidelines provided in
= page 18, Traffic safety information.
— It is only safe to use tablets, laptops, mobile
devices and other similar devices when the
vehicle is stationary because, like all loose
objects, they could be thrown around the in-
side of the vehicle in a crash and cause seri-
ous injuries. Store these types of devices se-
curely while driving. Also read the warnings
in the chapter > page 62.

©) Note
— Applies to: embedded SIM card usage: The
connection costs for Audi connect Infotain-
ment services are included in the price of
Audi connect Infotainment during the sub-
scription period with some exceptions.
Please note that there may be additional
charges when using some services. For ex-
ample, this applies to online radio/
podcasts, additional online data, or for In-
ternet connections and services that use the
Wi-Fi hotspot, such as online media sour-
ces. Depending on the country, data plans
may need to be purchased for these services
=> page 155. For additional information, see
my.audi.com.
—Incertain situations, the Wi-Fi hotspot data
connection may be established as a replace-
ment for the SIM card on your Wi-Fi device.
This feature depends on the configuration
of your Wi-Fi device and operating system.
This could result in fees depending on your
152
cell phone service provider, especially if you
are using this feature while abroad. A flat
rate data plan is strongly recommended. For
more information, contact your cell phone
service provider or refer to the owner's man-
ual for your Wi-Fi device.
— You are responsible for all precautions taken
for data protection, anti-virus protection,
and protection against loss of data on mo-
bile devices that are used, for example, to
access the Internet through the Wi-Fi hot-
spot.
— In areas with poor GPS reception or outside
the coverage range of the respective cell
phone service provider, some functions
and/or services may not be available, it may
not be possible to send or receive data, or
functionality may be limited.
@ Tips
— The availability of services depends on the
subscription.
— AUDI AG provides access to services from
third party providers. Permanent availability
cannot be guaranteed, because that de-
pends on the third party provider.
— Use of the most up-to-date mobile network
standard is not available in every country.
Contact an authorized Audi dealer or au-
thorized Audi Service Facility or your cell
phone service provider for additional infor-
mation.
— Availability, scope, providers, screen display,
and costs of services may vary depending on
the country, model, model year, end device
and rates.
Audi connect
Infotainment
Applies to: vehicles with Audi connect Infotainment
With Audi connect Infotainment services, online
information is transmitted directly to the vehicle.
An Internet connection is required to use Audi
connect Infotainment. Depending on the country >

83A012721BB
Audi connect

and the vehicle equipment, the following options
may be available:
— Embedded SIM card

ZA WARNING
Always follow the information found in > AV
in General information on page 152.
@) Note
Always follow the information found in >@ in
General information on page 152.
Embedded SIM card
Applies to: vehicles with Audi connect Infotainment and an
embedded SIM card

The data connection for Audi connect Infotain-
ment services is made through an embedded SIM
card (eSIM card) that is installed in the vehicle.
You can use the Audi connect Infotainment serv-
ices immediately.
@) Note
Always follow the information found in >@ in
General information on page 152.
Using a Wi-Fi hotspot
Applies to: vehicles with Wi-Fi hotspot
You can connect up to eight Wi-Fi devices (such
as smartphones) with the MMI Wi-Fi hotspot. If
the MMI is connected to the Internet
= page 152, the connected Wi-Fi devices can also
use the MMI’s Internet connection.
Requirement: the ignition must be switched on.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Wi-Fi
Switch on the Wi-Fi hotspot.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Wi-Fi > Wi-
Fi hotspot settings. The access data for the Wi-
Fi hotspot is displayed. Switch on the visibility
of the Wi-Fi hotspot if necessary.
> Switch the Wi-Fi function on in your mobile de-
vice and connect it to the MMI Wi-Fi hotspot
using the authentication data that is shown.
> Follow any additional system prompts on your
Wi-Fi device if necessary.
Your device is successfully connected with the
MMI's Wi-Fi hotspot.

ZA WARNING
Always follow the information found in > A\
in General information on page 152.
C) Note
Always follow the information found in >@ in
General information on page 152.
@) Tips
For an explanation on conformity with the
FCC regulations in the United States and the
Industry Canada regulations, see > page 259.

Audi connect
Infotainment services
Applies to: vehicles with Audi connect Infotainment
Some Audi connect Infotainment services must
be configured through your personal myAudi ac-
count at my.audi.com before using them for the
first time.
Gi) Tips
— For some Audi connect Infotainment serv-
ices, you may also have to enter your myAu-
di access information when accessing serv-
ices in the MMI.
— Some Audi connect Infotainment services
must be activated at my.audi.com.
— You can only connect one myAudi account to
your vehicle.
— Depending on the country, you may be able
to use the myAudi app or my.audi.com.
— For detailed information on configuration,
visit my.audi.com.
Applies to: vehicles with Audi connect Infotainment
Depending on the country and the vehicle equip-
ment, the following services may be available: >
153

Audi connect

Weather information
Applies to: MMI
> Press WEATHER on the home screen.
Editing settings: Select: WEATHER > Ga.
Adding a location: select: In a new city > enter
the desired location.
> To permanently set weather for a location,
press on a location.
> To always show the weather based on the vehi-
cle position, press on the crosshairs.
Requirement: route guidance must be active.
> To show the weather at the destination, press
on B.
Removing a location: select: Z > one or more lo-
cations or Select all > Delete.
Online news
> Applies to: MMI: Select on the home screen:
NEWS.
If you logged in to myAudi in your vehicle
= page 27, personalized newsfeeds can be dis-
played.
Access to Twitter
Requirement: you must have connected your ve-
hicle with myAudi > page 27. You must have con-
nected your myAudi account with Twitter.
You can only connect one Twitter account with
your myAudi account. Not all settings can be ad-
justed in the MMI. Some can only be adjusted
through the Twitter website.
> Applies to: MMI: Select on the home screen:
NEWS > aa. Press ona Twitter entry in the list.
Access to the calendar
Requirement: the myAudi app must be installed
and open on your mobile device. Access to your
calendar must be enabled on your mobile device.
You must be logged into the myAudi app with
your myAudi login data and you must have select-
ed your vehicle. The Wi-Fi function on your mo-
bile device and the MMI must be enabled and
your mobile device must be paired to the MMI
Wi-Fi hotspot > page 155, Wi-Fi settings.
154
You can display the your mobile device calendar
on the MMI.
> Applies to: MMI: Select on the home screen:
CALENDAR.

Z\ WARNING
Always follow the information found in > AV
in General information on page 152.
C) Note
Always follow the information found in © in
General information on page 152.

Settings
Ce oan Mari nucle
> Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Mobile
phone network.
Depending on the country, vehicle equipment,
and connection type, the following functions may
be available:
Data connection settings
Using the Data connection settings menu, you
can set when the system should connect to the
Internet. The Internet connection disconnects
automatically once the requested Audi connect
Infotainment service no longer requires any data.
— Data roaming: data roaming is switched off at
the factory. To use a data connection outside of
the country, data roaming must be switched
on. The setting is stored for the current SIM
card or the mobile device that is currently con-
nected.
— Allow MMI online services: when this function
is switched on, a data connection is automati-
cally established in order to use Audi connect
Infotainment services.
— Allow Wi-Fi devices: when this function is
switched on, you can permit or deny mobile de-
vices to connect to the Internet on the Wi-Fi
hotspot.

83A012721BB
Audi connect

Access point
The connection is configured automatically based
on the SIM card being used. The following values
can be changed. You can obtain more information
from your cell phone service provider.
— Access Point Name (APN): the access point de-
pends on the cell phone service provider and is
assigned automatically.
— User name: your cell phone service provider as-
signs the user name for your online profile.
— Password: your cell phone service provider as-
signs the password for your online profile.
— Apply settings: saves the changed settings.
— Reset configuration: resets the connection set-
tings.
Data usage counter
Your current data usage is displayed.
— Reset counter: you can reset your usage statis-
tics to zero.
— Warning limit: you can set a warning limit for
your data usage (GB/MB).

Z\ WARNING
Always follow the information found in > A\

in General information on page 152.

@) Note
Always follow the information found in >@ in
General information on page 152.
G) Tips
For more information on roaming charges,
contact your cell phone service provider.
Wi-Fi settings
Applies to: vehicles with Wi-Fi hotspot
Requirement: the ignition must be switched on.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Wi-Fi
Depending on the country and the vehicle equip-
ment, the following functions may be available:

))_ Not available in every market.
Wi-Fi
When the function is switched on, the MMI's Wi-
Fi hotspot is active and Wi-Fi devices can be con-
nected to the hotspot.
Wi-Fi hotspot settings
The Wi-Fi connection between the MMI and your
Wi-Fi device is encrypted. You can change the fol-
lowing information if needed.
— Access point (SSID): name of the Wi-Fi hot-
spot.
— Password: a random password was set at the
factory in the MMI. The password can be
changed. The encryption method requires a
password to be at least eight characters long.
Choose a secure password.
— Visible to others: you can switch the visibility
of the Wi-Fi hotspot on or off.

Z\ WARNING
Always follow the information found in > AV
in General information on page 152.
@) Note
Always follow the information found in >@ in
General information on page 152.
Applies to: vehicles with data plans

Requirement: you must have created a myAudi
account at my.audi.com. Your vehicle must be
registered in your myAudi account.
You can purchase data plans at my.audi.com.

ZA\ WARNING
Always follow the information found in > AV
in General information on page 152.
C) Note
Always follow the information found in >@ in
General information on page 152.

155
>

Audi connect
If driving out of the country, applicable data
plans must be purchased.

Troubleshooting
Applies to: vehicles with Audi connect Infotainment
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.
Audi connect Infotainment serv- | Some Audi connect Infotainment services must be activated or
ices: individual Audi connect Info- | configured through your personal myAudi account before using
tainment services are grayed out or | them for the first time. You can find detailed information online

not available. at my.audi.com.
Wi-Fi hotspot: it is not possible to | Check if Wi-Fi is activated in the MMI > page 155.
connect through Wi-Fi. Delete all existing Wi-Fi connections on your mobile device and
restart it.

Wi-Fi hotspot: Wi-Fi hotspot mal- |Remove metal objects in the storage compartment at the end of
function. the rear center console.

156

83A012721BB
Navigation

Navigation
Opening navigation
Applies to: vehicles with navigation system
The navigation system directs you to your desti-
nation, around traffic incidents, and on alterna-
tive routes, if desired.

Fig. 122 Center display: standard map: route guidance not
started
Opening navigation
> Applies to: MMI: Press NAVIGATION on the
home screen.
After accessing the navigation for the first time,
the map is displayed.
Opening navigation using the multifunction
steering wheel
> Applies to: multifunction steering wheel: Select
the Navigation tab in the instrument cluster.
> To display navigation when route guidance has
started, select in the instrument cluster: the
button > Map.
The following functions are available in the MMI:
@ Open the Select destination menu
=> page 158, fig. 123.
@ Open intelligent search directly > page 158.
@ Switch between the map and the menu:
press A repeatedly until the desired function
is displayed.
You can find additional information about the
map update at > page 164, Map operation.

the traffic regulations that are applicable in
the country where you are operating the ve-
hicle. In the event that the driving directions
contradict traffic regulations, always follow
the traffic regulations applicable in the
country where you are operating the vehicle

to reduce the risk of an accident.


ZX WARNING
— The demands of traffic require your full at-
tention. Always read the chapter > page 18,
Traffic safety information.
— The route calculated by the navigation sys-
tem is a driving recommendation. Follow

@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=>@ in General information on page 152.
iG) Tips
— Snow and obstructions on the GPS antenna
or trees and large buildings can impair sat-
ellite reception and affect the system's abil-
ity to determine the vehicle position. Sever-
al deactivated or malfunctioning satellites
can also interrupt GPS reception and affect
the system's ability to determine the vehicle
position.
— Because street names sometimes change,
the names stored in the MMI may in rare
cases differ from the actual street name.
— Applies to: multifunction steering wheel:
Depending on the selected function, opera-
tion through the center display may be re-
quired.
— Applies to: vehicles with Audi connect Info-
tainment: Depending on the country and ve-
hicle equipment, additional services may be
available.
myAudi navigation
Applies to: vehicles with Audi connect Infotainment
MMI navigation works seamlessly with the myAu-
di app.
Your destinations (favorites, last destinations)
are synchronized through your myAudi account.
All top destinations are available in the vehicle
and
in the myAudi app.
myAudi navigation functions:
— You can send destinations and routes from the
myAudi app to the vehicle > page 161.
157
>

Navigation

— Active route guidance in the myAudi app can be
continued in the MMI.
— Depending on the situation, it may be possible
to continue active route guidance from the MMI
in the myAudi app to continue navigating to the
destination after leaving the vehicle.
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 152.
Entering a destination
Select destination
Applies to: vehicles with navigation system
Cea Courler)
Ee) ©
_— 2
Pec eee Eesinre
ne a Gocco
ined entered Pid
Fig. 123 Center display: menu: select destination

Opening a menu
Applies to: MMI
> Press NAVIGATION on the home screen.
> If the map is displayed, press aa (@) > page 157,
fig. 122.
The following functions are available > fig. 123:

@ Intelligent search .............. 158
@ Entering anaddress ............ 159
@) Last destinations .............. 159
G@® Favorites cess 2 cscs ses sy wes 160
© POls.... 160
© Contacts 161
@ Received destinations & routes . . 161

)) Audi provides access to services from third party provid-
ers. Permanent availability cannot be guaranteed, because
that depends on the third party provider.
158
eas search for navigation
era
Applies to: vehicles with navigation system

Using the intelligent search, you can enter the
data for a navigation destination in any order all
at once (for example, Sth Avenue New York). You
can search for points of interest, contacts, previ-
ous destinations, received destinations, and
routes or favorites to navigate to the desired
destination.
Opening a menu
> Applies to: MMI: Select on the home screen:
NAVIGATION > &.
Intelligent search
» Enter one or more search terms into the input
field. See > page 21, Text input.
> Press on the desired destination in the results
list. The Details menu will be displayed.
> Press Start. Route guidance will be activated
and the map will be displayed > page 163,
fig. 125.
If the MMI is connected to the Internet
=> page 152, Audi connect, the Intelligent search
automatically includes results from the Internet.
See >©.
Change search area
Requirement: route guidance must be active.
> Applies to: MMI: Select on the home screen:
NAVIGATION > 2.
> To change the search area, press %9 / (a)/
i= table on page 160 repeatedly until the de-
sired search area is selected.
Online search!)
Applies to: vehicles with navigation system and online search
You can use the results from a search engine pro-
vider to find a navigation destination.
Requirement: the MMI must be connected to the
Internet > page 152, Audi connect.