2020 AUDI Q3 service

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Opening and closing

© Note
Door unlocking
—If you select All, all doors and the luggage
compartment lid will be unlocked when unlock-
ing.
— If you select Driver's door, only the driver's
door will be unlocked. To unlock all doors and
the luggage compartment lid, press the {9 but-
ton on the vehicle key twice. In vehicles with a
convenience key*, only the driver's door will un-
lock when you pull the driver's door handle. If
you pull another door handle, the entire vehicle
will be unlocked.
Applies to: vehicles with convenience key
— If the convenience key* that was last used is
detected inside the passenger compart-
ment, then the vehicle cannot be locked
from the outside. The turn signals will flash
several times to indicate this. If you do not
open the vehicle within a short time to re-
move the key, then the vehicle will lock au-
tomatically. This prevents the vehicle from
being left unlocked for long periods of time.
The key will then be locked inside the vehi-
cle. The entire vehicle will always be locked when you
— If the convenience key* that was used last is press the @ button.
detected inside the luggage compartment,
it will not be possible to lock the luggage Long press to open windows
compartment and the luggage compart- You can select if all windows and the panoramic
ment lid will open. The turn signals will glass roof* should open using the vehicle key
flash several times to indicate this. The => page 39, Convenience opening and closing. If
doors will lock. Always take the convenience you press and hold the f@ button on the vehicle
key with you, or unauthorized people may key, all of the windows and the panoramic glass
be able to enter the vehicle. roof* will close.
@) Tips Fold mirrors
—Do not leave valuables unattended in the ve- You can select if the exterior mirrors automatical-
hicle. A locked vehicle is not a safe! ly fold in when locking.
— The LED in the driver's door rail blinks when
you lock the vehicle. If the LED turns on for
approximately 30 seconds after locking, You can select if an audio signal sounds when
there is a malfunction in the central locking locking the vehicle.
system. Have the problem corrected by an
authorized Audi dealer or authorized Audi (ender diem cine)
Service Facility.
Setting the central locking system
You can adjust the central locking system to your
preferences. The settings depend on the vehicle
equipment.
Tone when locking!)

> Select on the home screen: VEHICLE > Settings
& Service > Central locking.
= —— rrr
Fig. 21 Driver's door: central locking switch
> To lock or unlock the vehicle, press the or B
button > /\. >

D_ This function is not available in all countries.
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Opening and closing

When locking the vehicle with the central locking
switch, the following applies:
— The doors and the luggage compartment lid
cannot be opened from the outside for security
reasons, for example, to reduce the risk of un-
authorized entry while stopped at a light.
— The LED in the central locking switch turns on
when all doors are closed and locked.
— You can open the doors individually from the in-
side by pulling the door handle one time. To
open the rear doors individually, you must pull
the door handle twice.
— In the event of a crash with airbag deployment,
the doors unlock automatically to allow access
to the vehicle.

ZX. WARNING
— Follow the safety precautions > page 28.
— The central locking button works when the
ignition is switched off.
— The central locking switch is inoperative
when the vehicle is locked from the outside.
Messages
2 Driver's door: malfunction! Shift to P before
leaving vehicle. See owner's manual

There is a malfunction in the driver's door. Secure
the vehicle before exiting by selecting the “P” se-
lector lever position. Drive immediately to an au-
thorized Audi dealer or authorized Audi Service
Facility to have the malfunction repaired.
30
Mechanically unlocking and locking the
doors
If the central locking fails, you must unlock or
lock the doors separately.

RAZ-0367,


Fig. 22 Driver's door: door lock cylinder



Fig. 23 Door: mechanically locking
Unlocking or locking the driver's door with
the vehicle key
> Fold out the vehicle key > page 32, fig. 24.
> Insert the vehicle key into the slot under the
door handle and pry the cap off > fig. 22.
> To unlock the driver's door, turn the key to the
open position in the direction of arrow @).
> Pull the door handle to open the driver's door.
> To lock the driver's door, select the "P" position
and turn the key once to the close position
@°A.
Locking the front passenger's door and rear
doors using the vehicle key
The mechanical lock is located on the edge of the
doors. It is only visible when the door is open.
> Fold out the vehicle key > page 32, fig. 24.
> Remove the cap from the opening > fig. 23.
> Insert the vehicle key into the slot on the inside
and turn it all the way to the right (on the right
door) or left (on the left door).

Opening and closing

Keys

[RAZ-0369


RAZ-0728


Fig. 25 Vehicle key: PANIC button
@ Vehicle key
You can unlock and lock your vehicle with the ve-
hicle key. To fold the key out, press the release
button © fig. 24.
If necessary, you can use the vehicle key to:
—
Applies to: vehicles with lockable glove com-
partment: locking/unlocking the glove com-
partment.
— Manually unlock and lock the doors > page 30.
— Unlock the luggage compartment lid using the
emergency release > page 37.
@ Key tag with vehicle code
The key tag can be scratched off to reveal the ve-
hicle code. It does not have a function.
@ PANIC button
In an emergency, you can press the PANIC button
to trigger the alarm for the anti-theft alarm sys-
tem. The vehicle horn and emergency flashers
will turn on if you trigger the alarm.
32

—To trigger the alarm, press the [PANIC] but-
ton@)® fig. 25.
—To turn the alarm off, press the red [PANIC] but-
ton again.



Lost key/replacing a key
If a vehicle key is lost, contact an authorized Audi
dealer or authorized Audi Service Facility. Have
this vehicle key deactivated. It is important to
bring all keys with you. If a key is lost, you should
report it to your insurance company.
Electronic immobilizer
The immobilizer prevents unauthorized use of
the vehicle.
In some cases, it may not be possible to start the
vehicle if there is a vehicle key from a different
vehicle manufacturer on the key chain.
Data in the vehicle key
When driving, service and maintenance-relevant
data is continuously stored in your vehicle key. An
authorized Audi dealer or authorized Audi Service
Facility can read out this data and tell you about
the work your vehicle needs.

Z\ WARNING
Follow the safety precautions > page 28.

@ Note
Protect the key against high temperatures
and direct sunlight.
@) For the sake of the environment
‘ Do not dispose of vehicle keys in household
trash. They contain materials that can be re-
cycled. Contact an authorized Audi dealer or
authorized Audi Service Facility for more in-
formation.
@ Tips
— The vehicle key function can be temporarily
disrupted by interference from transmitters
near the vehicle working in the same fre-
quency range (such as a mobile device or ra-
dio equipment). Always check if your vehicle
is locked.

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Opening and closing

— You can view the number of keys program-
med to the vehicle by selecting on the home
screen: VEHICLE > Settings & Service > Ve-
hicle information.
— For an explanation on conformity with the
FCC regulations in the United States and the
Industry Canada regulations, see
=> page 259.
Unlocking and locking the vehicle

RAZ-0025

1
\ ’

Fig. 26 Applies to: vehicles with convenience (key)Door han-
dle: sensor* for locking the vehicle
You can unlock and lock your vehicle using either
the buttons on the vehicle key or using the sen-
sors*. The settings in the MMI specify which
doors will unlock > page 29.
Unlocking or locking using the vehicle key
buttons
> To unlock the vehicle, press the G button
=> page 32, fig. 24.
> To lock the vehicle, press the & button once.
> To unlock the luggage compartment lid, press
the < button briefly.
> Applies to: vehicles with automatic luggage
compartment lid: To open the luggage com-
partment lid, press and hold the < button for
at least one second > /\ in General informa-
tion on page 34 and =>) in General informa-
tion on page 35.
> Applies to: vehicles with automatic luggage
compartment lid: To close) or lock the luggage
compartment lid, press and hold the << button
for at least one second while the ignition is

D_ The closing function applies to vehicles that also have au-
tomatic luggage compartment lid operation.
switched off > A\ in General information on
page 34.
Unlocking or locking using the sensors
Applies
to: vehicles with convenience key
> To unlock the doors or the luggage compart-
ment lid, grasp the door handle on the door you
would like to unlock or the luggage compart-
ment lid handle.
> To lock the vehicle, close the doors and touch
the outer sensor on the door handle once
=> fig. 26. Do not grasp the door handle while
locking the vehicle, or else the vehicle will not
lock. The door cannot be opened for a brief pe-
riod directly after locking it. This way you have
the opportunity to check if the doors locked
correctly.
Deactivating the sensor unlocking function
Applies to: vehicles with convenience key
You can deactivate the unlock function with the
convenience key (keyless access) for one locking
and unlocking cycle.
> Place the selector lever in the "P" position; oth-
erwise, the vehicle cannot be locked.
> Close the door.
> Press the f lock button on the convenience key
and touch the sensor on the door handle (driv-
er's door) one time within five seconds of press-
ing the button > fig. 26. Do not grasp the door
handle while locking the vehicle, or else the ve-
hicle will not lock.
> To check if the function has been deactivated,
wait at least 10 seconds and pull the door han-
dle again. The door should not open.
After that, it will only be possible to unlock the
vehicle using the remote control key or by me-
chanically unlocking the lock cylinder. Keyless ac-
cess will be active again after the next time the
vehicle is locked/unlocked.

ZA WARNING
Follow the safety precautions > page 28. >

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Opening and closing

Child safety lock
The child safety lock prevents the rear doors
from being opened from the inside and the rear
power windows from being operated.

RAZ-0372


B8W-0085

Fig. 33 Rear door: manual child safety lock
Vehicles with button 8
Applies to: vehicles with power child safety locks
> To activate and deactivate the child safety lock
(door handle and power window switch) for the
a rear door, press the left or right 8 button in
the driver's door @ that corresponds to that
rear door > fig. 32. The indicator light in the
button turns on/blinks.
> Make sure the child safety lock is working by
checking the function on the rear power win-
dow switch and door handle.
Vehicles with button
Applies to: vehicles with manual child safety lock
> To activate or deactivate the child safety lock
for the power window switch in the rear doors,
press the 4 button in the driver's door @)
> fig. 32. The indicator light in the button turns
on/blinks.
> To activate or deactivate the manual child safe-
ty lock for the rear door handle, open the rear
door and turn the key switch either in the direc-
38

tion of the arrow (to activate) or opposite the
direction of the arrow (to deactivate) using with
the vehicle key > fig. 33. This will disable the
function of the rear door handle.
> Make sure the child safety lock is working by
checking the function on the rear power win-
dow switch and door handle.
When the child safety lock is switched on, the
following functions are disabled:
— The rear inner door handles
— The rear power windows
Message in the instrument cluster display
@/8 Child safety lock: malfunction! Please
contact Service
There is a malfunction in the child safety lock.
Press the @ button again.
If the message stays on, drive immediately to an
authorized Audi dealer or authorized Audi Service
Facility to have the malfunction repaired.

ZA WARNING
— Follow the safety precautions > page 28.
—A malfunction in the child safety lock could
allow the rear doors to be opened from the
inside, which increases the risk of an acci-
dent.

Power windows
Opening and closing the windows

[RAZ-0373



Fig. 34 Driver's door: power window switch
Power window switches:
©@ Left front door
@ Right front door

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Opening and closing

These functions are operated in the MMI. Multi-
ple receivers can be programmed, which can con-
trol the functions of up to eight!) hand-held
transmitters.

ZA WARNING
— When operating or programming the garage
door opener, make sure that no people or
objects are in the area immediately sur-
rounding the equipment. People can be in-
jured or property can be damaged if struck
when closing.
— Do not allow yourself to be distracted from
traffic by the viewing and operating the dis-
plays.

G) Tips
— If you sell your vehicle, reset all settings to
the factory default settings > page 194.
— For an explanation on conformity with the
FCC regulations in the United States and the
Industry Canada regulations, see
=> page 259.
@) Tips
Before you program your system to the ga-
rage door opener, first check the compatibili-
ty:
— Ask an authorized Audi dealer or authorized
Audi Service Facility or check at www.
homelink.com. You can also find more infor-
mation about HomeLink there.
— You can display information about Home-
Link (compatibility level/status/country
code/HomeLink generation) in the MMI:
— Select on the home screen: VEHICLE > Set-
tings & Service > Garage door opener > (0.
Applies to: vehicles with garage door opener
Requirements: the remote control transmitter
must be programmed > page 41, the vehicle
must be within range of the system, and the igni-
tion must be switched on.

D_ The possible number of hand-held transmitters depends
on the equipment.
There are multiple options to open or close the
system (such as the garage door).
> To display the ra button (garage door opener
button) for the garage door opener, press the
[£) button in the status bar > page 20.
> If you have only programmed one remote con-
trol transmitter, press the r@ button in the sta-
tus bar on the display > page 19. Or
> If you have programmed multiple remote con-
trol transmitters, press the ra button in the
status bar on the display > page 19 and then
press the button for the respective system. Or
> If you have configured the programmable
steering wheel button*, press the K button
= page 26 and then press the respective button
for the system. Or
> Applies to: vehicles with GPS pairing: If you
have programmed Location pairing, press the
respective button in the center display (notifi-
cation center > page 20). As you approach the
system, the button is displayed on the MMI. Or
> When reverse gear is selected, the parking sys-
tem* / rearview camera* / peripheral camera*
will appear in the display. To display the but-
tons of the first three garage door openers,
press the E=] button in the status bar and then
press the button for the respective system.
If transmission was successful, the message:
Send to: XXX will appear.
Applies to: vehicles with garage door opener
You can program both fixed code and rolling code
systems in the MMI using the procedure that is
described.
Requirement: the ignition must be switched on.
Programming the system
Requirement: the hand transmitter must be
present and the vehicle must be within range of
the system (such as the garage door) that you
would like to program. If you program more than
three remote control transmitters, assign the
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>

Opening and closing

first three spots to the systems that you would
also like to use when driving in reverse.
> To display the rd button for the garage door
opener, press the [=] button in the status bar
=> page 20.
> If you are programming the garage door opener
for the first time, press the 2 button on the
display. Follow the instructions in the MMI. Or
> If you would like to program other systems, se-
lect on the home screen: VEHICLE > Settings &
Service > Garage door opener. Select the de-
sired button: @). Follow the instructions in the
MMI.
> If you would like to reprogram systems that are
already programmed, select on the home
screen: VEHICLE > Settings & Service > Garage
door opener. Press the Z button and select 7
for the system to be reprogrammed. Select:
Program. Follow the instructions in the MMI.
With some systems, the garage door opener will
be immediately available after programming.
With other systems, the garage door opener
must also be synchronized.
Synchronizing!)
Requirement: the hand transmitter must already
be programmed and the vehicle must be within
range of the system (such as the garage door).
If the system synchronization is performed di-
rectly after the programming procedure, follow
the instructions on the MMI.
If you would like to sync at a later time:
> Select on the home screen: VEHICLE > Settings
& Service > Garage door opener.
> Press the button for the system that you would
like to synchronize.
> Follow the instructions in the MMI.
GPS pairing
Applies to: vehicles with GPS pairing
For easier operation, you can program your sys-
tem's location.
> Select on the home screen: VEHICLE > Settings
& Service > Garage door opener.

D_ Only applies to rolling code systems
42
> Press the Z button.
> Press the 7 button for the system your vehicle
is facing.
> Select: Location pairing.
> Follow the instructions in the MMI.
Only a maximum of three systems can be dis-
played in the notification center > page 20. If
you would like to have all systems displayed,
press 49.
Renaming programmed systems
You can rename the programmed systems indi-
vidually.
> Select on the home screen: VEHICLE > Settings
& Service > Garage door opener.
> Press the Z button.
> Press the button for the system that you
would like to rename.
> Select: Rename.
> Follow the instructions in the MMI.
Deleting programmed systems
The programmed systems can be deleted individ-
ually or all at once.
> Select on the home screen: VEHICLE > Settings
& Service > Garage door opener.
> Press the Z button.
> To delete an individual system, press the L]
button for the desired system. If the checkmark
V is set, select: Delete.
> To delete all systems, select: All > Delete.
G) Tips
— Make sure the batteries in the hand trans-
mitter are charged before starting the pro-
gramming process.
— The programming process may take up to
30 seconds. It may be necessary for the
hand transmitter to be pressed again in the
meantime.
— The garage door opener may need to be
synchronized with the system after pro-
gramming. Follow the manufacturer's in-
structions for doing this.

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Opening and closing

In some cases, the system may need to be
programmed in a different mode (“D mode”).
— Switch the ignition on.
— Select on the home screen: VEHICLE > Set-
tings & Service > Garage door opener.
— Press and hold the desired button @).
— Select Yes, in D mode and follow the in-
structions on the MMI.
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