2020 AUDI Q3 service

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Foreword
Thank you for choosing an Audi - we value your trust in us.
Your new Audi will allow you to experience the best in groundbreaking technology and premium quality
equipment that a vehicle has to offer. We recommend that you read your Owner's Manual thoroughly
so that you quickly become acquainted with your Audi and make use of all of its features.
In addition to explaining how the different features work, we provide many useful tips and information
concerning your safety, how to care for your vehicle, and how to maintain your vehicle's value. We also
give you useful tips and information on how to drive your vehicle more efficiently and in an environ-
mentally-friendly manner.
We hope you enjoy driving your Audi and we wish you safe and pleasant motoring.
AUDI AG

A WARNING

Operating, servicing and maintaining a passenger vehicle or
off-highway motor vehicle can expose you to chemicals includ-
ing engine exhaust, carbon monoxide, phthalates, and lead,
which are known to the State of California to cause cancer and
birth defects or other reproductive harm. To minimize expo-
sure, avoid breathing exhaust, do not idle the engine except as
necessary, service your vehicle in a well-ventilated area and
wear gloves or wash your hands frequently when servicing
your vehicle. For more information go to www.P65Warnings.
ca.gov/passenger-vehicle.

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Table of contents

Driving information.............. 109
Speed warning system.........-..000- 109
Traffic light information.............. 109
Driver assistance................. Ut
Cruise control systeM.......... 000 eee 111
Adaptive speed/cruise assist........... 112
Distance warning.................005 119
Lane departure warning............... 120
AUdi PrOSONsSe & seis + 2 mews 2» nee 2 oem 122
Sid erassiStsasis so sae o x mnewsae 9 o, sea wo ame 125
Parking and maneuvering....... 127
IMEROMUCKION s sive wo oxsuaee sa onawams «+ states 127
Parking system plus...............04. 127
Rearview camera and peripheral cameras. 129
Rear cross-traffic assist... .......00.4.. 133
Assisted parking .............0.00005- 134
Parkeassist': wwe x 2 noup a 2 seyen 4 @ aoe & 136
Infotainment system............ 139
TeEl@PHOHE.« . < cce5 ce hens cb eee ee tee 139
IMEFOMUERION « = cece © 2 sorase w a swaiaies 2S wesw 139
Setup... eee eee 139
Using the Audi phone box............. 141
Using the telephoné:s. ¢ « weiss ¢ wes ve ae 143
MESSAGCS ssn. < + sxeusns © 5 sneniens «6 saereee @ ot sane 147
SettingS ... 6... cece cece eee eee eee 149
Mobile phone network settings......... 150
Instrument cluster.............2..00. 151
Troubleshooting...............00000- 151
Aud! CONMMECE «oi. 6 sees se cee ve oe 152
Generalinformation................. 152
Audi connect Infotainment............ 152
Using a Wi-Fi hotspot...............- 153
Audi connect Infotainment services..... 153
SOttinGSiecs « « sees ¢ » sees s Sees : Hew 154
Troubleshooting sss < v-aew w ¥ waren wo ssanve 156
Navigation........................ 157
Opening navigation.................. 157
myAudi navigation.................0. 157
Entering adestination................ 158
Stopping route guidance.............. 162
Ma Pine = = cxowins + x cvovne w a cttenete + © onnatts 7 mats 163
Personal route assistance............. 165
Alternative routes...............0005 165
Additional functions................. 166
Satellite map.......... cece eee 167
Map update’: « saas ¢ » exaw gs aves ce eae 168
Trafficinformationivc « © asec «a cmon © a wae 169
Options and settings...............0. 170
Troubleshooting «<< <= eccn ss yews sp es 172
Radio... .. cece eee 173
Opening the radio................... 173
Radio functions sss. s ease ss eeen es wean 174
Options and settings...............0. 178
Troubleshooting..................5-. 179
PASTS cesses 6 aswsne w : anavinn a © auncina wo eowrene 180
General information................. 180
SDicard readers « exes « ¢ sama « avew 6 e pers 180
Bluetooth audio player............... 180
Online media..................0000. 181
IAMAZOnAleXales: 2 ¢ saves « ¢ qos & a anes g 2: 182
Multimedia connections.............. 182
Playing media..............00- eee 183
Options and settings................. 187
Supported media and file formats...... 188
Troubleshooting.................0005 189
Audi smartphone interface...... 194.
SOCLUP « came oo samen + 4 ean 3 2 tame & sano 191
Troubleshooting............0-eeee eee 192
Additional settings.............. 193
System settings...................0. 193
Connected devices «vias si eae sc geap ae 194
Legal information. . ce. . 2 ene. se cron 195
Maintenance and Care........... 197
Checking and Filling............. 197
Fuel... cee eee eee 197
RetuelinGiccs + « xcs ss heen so Ree v oe 198
Emissions control system............. 200
Engine compartment................. 201
Engineoil...... 2... eee eee eee 203
CoolingsysSteM’'s « seems se canes sv eases yo we 207
BrakerPluidian. « onansss = ciesnes © sewome a = sme 209
Electrical system. .......-...00--005 209
Battery’: + « sss 2 s see 1 6 seek go eee eb 210
Windshield washer system............ 212
Service interval display............... 213

Table of contents


214 214
232
Care and cleaning................ 234
Generalinformation..............00. 234
Carwashes « seis « s wwon 2s ewe eo meee oo 234
Cleaning and care information......... 235
Taking your vehicle out of service....... 239
Do Tt YOurselt ices 6 csccie 6 ceccce es waren 240
Emergency assistance........... 240
General information................. 240
Equipment scarecs « arses « seams we enenams a « sae 240
Changing atire...................000- 240
Spare tir wc = s eeu = ¢ news + ¢ aus 5 eee 243
JUMP StArbING « ciswsos ow cessae oo esusnee o a ewes 244
TOWING «061s 246
Fuses and bulbs.................. 249
Fuses... 0... eee eee eee eee 249
BUlDSiac s « caw & ¥ Rove & & Senne 2 F RaPOR 3 ga 251
Customer information........... 253
Data privacy..................000. 253
Image recording............-..2+-+5- 253
DatasmMemoOries’. . vase + waves m 6 emcees o 6 on 253
Transmitted information.............. 254
Accessories and technical
CHangeS......... eee eee ee eee 256
Waltrant)’: = sess < seen sy emem ce eee ee 256
Audi Literature Shop................. 256
Driving in other countries 256
Maintenance, repairs, and technical
MOCITFICATIONS secre x & meme 6 DEKE we er 256
Accessories and parts................ 258
Reporting Safety Defects.............. 258
Declaration of compliance for
telecommunications equipment and
electronic systems ............--0000- 259
TWeCHnicalidatal. « «cess sec oo essen 261
Identification data................00. 261
Vehiclé datates ss news =v sews vv eee ces 261
Index ...... 0... cece eee 263

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Instrument cluster


‘ul ant cluster
Instrument cluster overview
HO
2/17/2018


3:50™
02/17/2019

Fig. 3 Digital instrument cluster or Audi virtual cockpit overview

Depending on the vehicle equipment, the follow- Right additional display with speed-





ing items may appear in the instrument cluster: ometer
@ Display @) Left additional display with:
— Engine coolant temperature -E .. 13 | ee 85
> . — Audi drive select mode ......... 97
) Left dial
— Tachometer’ ; ssi ss ecw ss ewe 13 /\ WARNING
12
If there is a severe malfunction in the instru-
m2 ment cluster, the display may turn off. The fa
©) Status line (one or two lines) indicator light may also turn on. Stop the ve-
) Right dial hicle safely. See an authorized Audi dealer or
— Convenience display authorized Audi Service Facility for assistance.
@ Fuellevel BD i ects ss cews sc enas es 199
11
>

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Instrument cluster

Adjusting the layout!)
Applies to: Audi virtual cockpit
Depending on the vehicle equipment, various lay-
outs may be available.
> Applies to: MMI: Select on the home screen:
SETTINGS > Display & brightness > Virtual
cockpit.
> To adjust the desired layout, press @).
Adjusting the additional display
Applies to: Audi virtual cockpit
Depending on the vehicle equipment, the addi-
tional displays that can be selected may vary.
> Applies to: MMI: Select on the home screen:
SETTINGS > Display & brightness > Virtual
cockpit > (Configure).
> Select the desired additional display.
Reducing the display
Depending on the vehicle equipment, you can
hide the central area in the instrument cluster.
> Select on the instrument cluster: vehicle func-
tions tab > EE] button > Reduced display, or
> Press the VIEW button on the multifunction
steering wheel.
Coolant temperature
display
The coolant temperature display @) > page 11
only functions when the ignition is switched on.
To reduce the risk of engine damage, please ob-
serve the following notes about the temperature
ranges.
Cold range
If only the LEDs at the bottom of the gauge turn
on, the engine has not reached operating tem-
perature yet. Avoid high engine speeds, full accel-
eration, and heavy engine loads.
Normal range
The engine has reached its operating tempera-
ture once the LEDs up to the center of the gauge
turn on. If the | indicator light in the instru-

) In preparation at the time of printing.
ment cluster display turns on, the coolant tem-
perature is too high > page 207.
(@) Note
— Auxiliary headlights and other accessories in
front of the air intake impair the cooling ef-
fect of the coolant. This increases the risk of
the engine overheating during high outside
temperatures and heavy engine load.
— The front spoiler also helps to distribute
cooling air correctly while driving. If the
spoiler is damaged, the cooling effect will
be impaired and the risk of the engine over-
heating will increase. See an authorized
Audi dealer or authorized Audi Service Fa-
cility for assistance.
Tachometer
The tachometer (2) > page 11 displays the engine
speed in revolutions per minute (RPM). The be-
ginning of the red zone in the tachometer indi-
cates the maximum permissible engine speed for
all gears once the engine has been broken in. Be-
fore reaching the red zone, you should shift into
the next higher gear, select the "D" or "S" selec-
tor lever position, or remove your foot from the
accelerator pedal.
Engine speed limitation
If the Ay indicator light turns on, the engine will
be automatically limited to the RPM displayed in
the instrument cluster. This will protect the en-
gine components, for example during a cold start
or from overheating.
The engine speed limitation will be deactivated
once the engine has reached its normal operating
temperature and you have released the accelera-
tor pedal.
If the engine speed limitation was activated by
an engine control malfunction, the indicator
light also turns on. Make sure the engine speed
does not go above the speed displayed, for exam-
ple when downshifting. Drive to an authorized
13
>

Instrument cluster

Audi dealer or authorized Audi Service Facility im-
mediately to have the malfunction corrected.
() Note
The needle in the tachometer may only be in
the red area of the gauge for a short period of
time before there is a risk of damaging the
engine. The location where the red zone be-
gins varies depending on the engine.
Odometer
The trip odometer and odometer are displayed in
the status line ©) > page 11.
The trip odometer shows the distance driven
since it was last reset. It can be used to measure
short distances. The odometer shows the total
distance that the vehicle has been driven.
Resetting the trip odometer
> Select on the instrument cluster: vehicle func-
tions tab > [=] button > Reset mi.
@) Tips
Distances are displayed in mi (miles) or km
(kilometers).
Outside temperature
display
The outside temperature is displayed in the sta-
tus line G) > page 11.
If your vehicle is stationary or if you are driving at
very low speeds, the temperature displayed in
the instrument cluster may be slightly higher
than the actual temperature outside due to heat
radiating from the engine.
At temperatures below 41 °F (+5 °C), a snowflake
symbol appears in front of the temperature dis-
play > A.

ZA\ WARNING
Do not assume the roads are free of ice based
on the outside temperature display. Be aware
that there may be ice on roads even when the

14

outside temperature is around 41 °F (+5 °C)
and that ice can increase the risk of accidents.

Vehicle functions
The trip computer is displayed in the first tab of
the driver information system. Additional vehicle
functions can be accessed depending on the vehi-
cle equipment.
> Press the EJ button on the multifunction steer-
ing wheel.
— On-board computer > page 14
— Reduced display > page 13
— Reset trip odometer > page 14
On-board computer
Resetting values to zero
Requirement: the Consumption, Short-term
memory, or Long-term memory display must be
selected.
> To reset the values in one of the memories to
zero, press and hold the left thumbwheel on
the multifunction steering wheel for one sec-
ond, or
> Select on the instrument cluster: vehicle func-
tions tab > EI button > Reset mi.
Depending on the vehicle equipment, you can call
up the following displays in the on-board com-
puter one at a time by turning the left thumb-
wheel on the multifunction steering wheel:
— Time and date > page 193
— Average consumption > page 15
— Short-term memory overview
— Long-term memory overview
— Energy consumers > page 15
— Driver assistance
— Traffic light information
Short-term memory and long-term memory
The short-term memory collects driving informa-
tion from the time the ignition is switched on un-
til it is switched off. If you continue driving within
two hours after switching the ignition off, the >

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Voice operation

voice recognition. When there is an active Inter-
net connection, the spoken command is evaluat-
ed in the vehicle and online.
> When you switch on the voice recognition sys-
tem for the first time, a menu for the online
recognizer opens. Or:
> Applies to: MMI: Select on the home screen:
SETTINGS > General > Speech dialog system >
Consent to speech dialog system online recog-
nizer.
> Read the licensing agreements and accept
them.
Activating Amazon Alexa!)
Applies to: vehicles with Amazon Alexa Integration
You can activate Amazon Alexa to access special
additional functions. A supported menu lan-
guage must be selected. A reduced number of
commands are available during this.
Requirement: you must be logged in to your
myAudi account in the vehicle. The online recog-
nizer must be activated.
> Applies to: MMI: Select on the home screen:
USER > Connect to Amazon Alexa.
> Follow the instructions in the display.
> After connecting successfully, turn on the voice
recognition system as normal > page 24,
Switching the voice recognition system on or
off, say the activation word “Alexa”, and then
say the desired command.
©) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 152.
External voice operation
Applies to: vehicles with external speech dialog system
You can access and control the voice operation on
a connected mobile device through your vehicle.

2) AUDI AG provides access to services from third party pro-
viders. Permanent availability cannot be guaranteed, be-
cause that depends on the third party provider.
Switching external voice operation on or off
Requirement: the ignition and the MMI must be
switched on. A mobile device must be connected
to the MMI with the Handsfree profile
=> page 139. The mobile device being connected
must have voice control that can be controlled
externally. There must be no phone calls in prog-
ress and the parking aid must not be active.
> To switch on the external voice operation, press
and hold the «€ button longer on the multifunc-
tion steering wheel.
> To switch the external voice operation off, press
and hold the «€ button on the multifunction
steering wheel or press () > page 24, fig. 18.
Using external voice operation
> Say the desired command after the signal tone.
> To reactivate voice recognition when it is
paused, press the «¢ button briefly on the mul-
tifunction steering wheel or press (4)
=> page 24, fig. 18.
G@) Tips
AUDI AG simply provides access to control
your mobile device with voice operation and
does not assume any responsibility for the
content and commands within the external
voice control.
25

Global functions

Global functions
Additional function
buttons



Fig. 20 Volume knob with joystick function
Adjusting the volume
You can adjust the volume of an audio source or a
system message (for example, from the voice
recognition system) when the sound is playing.
> To raise or lower the volume, turn the right
thumbwheel @) > fig. 19 upward or downward,
or turn the volume knob > fig. 20 to the right
or left.
> To mute, push the right thumbwheel or the vol-
ume knob.
Selecting the previous/next track or station
> Press the |<] / DDI button @ or briefly press
the volume knob to the left or right.
Fast forward/rewind
> Press and hold the press the volume knob to the left or right until
the desired playback position is reached.
26


Quick access steering wheel button
Depending on vehicle equipment, the button @)
may provide quick access to various functions.
> @ button, see > page 80.
You can program the >K button with various func-
tions.
> To bring up the function that is currently set,
press the button.
> To perform the function that is currently set,
press and hold the >K button, or:
» Applies to MMI: Select on the home screen: VE-
HICLE > Settings & Service > Steering wheel
button assignment.
> Select and confirm the desired function.
Switching voice operation on or off
«€ button @, see > page 24.
Using the telephone functions
button @, see > page 145.

ZA\ WARNING
Adjust the volume of the audio system so that
signals from outside the vehicle, such as po-
lice and fire sirens, can be heard easily at all
times.