2020 AUDI Q3 charging

Opening and closing

@) Tips
— Only use the vehicle key when you can see
the
vehicle.
— The vehicle can only be locked when the "P”
selector lever position is engaged.
— Do not use the vehicle key to lock and un-
lock when you are inside the vehicle. Other-
wise, you could trigger the anti-theft
alarm*. If this happens, press the @ unlock
button.
@ Tips
Applies to: vehicles with convenience key
— When unlocking or locking the vehicle, the
convenience key cannot be more than ap-
proximately 4 feet (1.5 m) away from the
door handle or luggage compartment.
— Unlocking with the convenience key (keyless
access) can be deactivated > page 33.
— To prevent the vehicle battery from dis-
charging, the energy management gradual-
ly switches off convenience functions that
are not needed. You then may no longer be
able to unlock your vehicle with the sensors.
LED and batteries in the remote control key

B8X-0506


Fig. 27 Remote control key (rear side): opening the cover
LED on the remote control key
The LED in the remote control key (front side) in-
dicates the status of the key.
> If you press a button briefly, the LED blinks
once.
> If you press and hold a button (convenience
opening/closing), the LED blinks several times.
34
> If the LED does not blink, the vehicle key bat-
tery is drained. Replace the battery in the vehi-
cle key.
Replacing the remote control key battery
> Pry the cover (2) off of the key @ using a coin
° fig. 27.
> Insert the new battery with the “+” facing up.
> Press the cover back onto the key until it clicks
into place.
@) For the sake of the environment
Discharged batteries must be disposed of us-
ing
methods that will not harm the environ-
ment. Do not dispose of them in household
trash.
G) Tips
Replacement batteries for the remote control
key must meet the same specifications as the
original battery.
etree wate ee Cele)
The remote control key must be synchronized if
the vehicle does not lock/unlock with the remote
control.
> Press the f remote control key button.
> Insert the key in the driver's door lock within 30
seconds > page 30.
> Press the ( button or fj button.
Luggage compartment
lid
General information
ZA WARNING
— Applies to: vehicles with anti-theft alarm
system: When the vehicle is locked from the
outside, no one - especially children - should
remain in the vehicle, because the windows
can no longer be opened from the inside
=> page 31, Anti-theft alarm system. Locked
doors make it more difficult for emergency
workers to enter the vehicle, which puts


lives at risk. >

Lights and Vision

Lights and Vision
Exterior lighting
Sitar MeL Lats eal


Fig. 36 Instrument panel: light button module
@ Light switch &
Press and hold @ until the desired light function
is selected. The selected function is displayed
briefly in the instrument cluster. When switching
on the ignition, the AUTO light function is auto-
matically selected.
— AUTO - The automatic headlights adapt to the
surrounding brightness automatically. The day-
time running lights* will automatically turn on.
In vehicles for certain markets, you can switch
the automatic daytime running lights* on and
off in the MMI.
— 20 - Low beam headlights. As soon as the igni-
tion is switched on, you can switch on the low
beam headlights manually.
— 30a - Parking lights. You can switch on the park-
ing lights at speeds under 20 mph (32 km/h).
— USA models: OFF - You can switch off all light
functions at speeds under 6 mph (10 km/h).
— Canada models: OFF - You can only switch off
all light functions when the vehicle is parked
and the ignition is switched off.
When the low beam headlights or parking lights
are switched on, the respective Ba or Ea indica-
tor light appears in the instrument cluster.
@ All weather light 2
The headlights automatically adjust so that there
will be less glare, for example when the road sur-
face is wet.
44
Automatic headlight range control
Your vehicle is equipped with automatic head-
light range control. It reduces glare for oncoming
traffic if the vehicle load changes. The headlight
range adjusts automatically.
Audi adaptive light
Applies to: vehicles with adaptive light
Audi adaptive light provides better visibility when
driving in the dark. The lights are adapted to the
road conditions based on speed, such as when
driving on expressways, rural roads, at intersec-
tions, and around curves. The adaptive light only
functions when the automatic headlights are ac-
tivated.

A WARNING
— Follow the safety precautions and note the
limits of the assist systems, sensors, and
cameras > page 105.
— Automatic headlights are only intended to
assist the driver. They do not relieve the
driver of responsibility to check the head-
lights and to turn them on manually based
on the current light and visibility conditions.
For example, fog cannot be detected by the
light sensors. So always switch on the low
beams ZO under these weather conditions
and when driving in the dark.

@ Tips
— If the vehicle battery has been discharging
for a while, the parking light may switch off
automatically. Avoid using the parking
lights for several hours.
— Follow the regulations applicable to the
country where you are operating the vehicle
when stopping the vehicle and when using
the lighting systems.
—Awarning tone will sound if you open the
door when the exterior lights are switched
on.
— Only the front headlights turn on when the
daytime running lights are switched on*. In
vehicles in certain markets, the tail lights
will also turn on.
—Incool or damp weather, the inside of the
headlights, turn signals, and tail lights can >

83A012721BB
Telephone

Disconnecting a mobile device
Applies to: vehicles with telephone
The mobile device will be disconnected from the
MMI and removed from the list of paired devices.
> To disconnect a connected device, use the con-
nection manager > page 195.
Using the Audi phone
box
Applies to: vehicles with Audi phone box


Fig. 118 Front center console: Audi phone box with con-
nections
You can charge your mobile device battery wire-
lessly using the Audi phone box. You can make
calls through the exterior antenna” on the vehi-
cle. Using the external antenna* helps when
there is a Low signal and also provides better re-
ception quality.
— Position the mobile device in the Audi phone
box centered on the @ symbol @ with the dis-
play facing up.
Depending on the vehicle equipment, you may
then be able to use the following functions:
— Connect to the exterior vehicle antenna”)
— Wirelessly charge the mobile device. Require-
ment: the ignition must be switched on. The
charging function must be switched on in the
MMI. You must have a Qi-capable2) mobile de-
vice.

D_ Not available in all countries. These are additional car
phone functions only in conjunction with Audi connect In-
fotainment*.
2) The Qi standard makes it possible to charge your mobile
device wirelessly.
You can also charge a mobile device using the
USB adapter: connect your mobile device to the
Audi music interface using a USB adapter cable
©. You can charge your mobile device using spe-
cific USB adapters > page 182.
Reminder signal
When the device reminder signal is switched on,
you will be notified that your mobile device is still
in the Audi phone box when you leave the vehicle.
Requirement
—A Qi-capable2) mobile device must be in the
Audi phone box, or
— Your mobile device must be connected to the
Audi music interface by a USB adapter, and the
Audi smartphone interface must be active, or
— Your iPhone® must be connected to the MMI
via Bluetooth® > page 139 and must be charg-
ing through the Audi music interface using a
USB adapter.
Applies to: MMI: Select on the home screen: SET-
TINGS > General > Reminder signal and mobile
device wireless charging.
The following settings are available:
— Signal tone
— Spoken cue”: this setting is switched on at the
factory.
— Off
— Mobile device charging notification*: when
this function is switched on, the charge status
of your mobile device is displayed. You will also
be reminded not to forget your mobile device
when leaving the vehicle.
— Mobile device wireless charging*: when this
function is switched on, you can charge your Qi-
capable mobile device wirelessly in the Audi
phone box.


\ WARNING
— Loose objects can be thrown around the ve-
hicle interior during sudden driving or >

141

Telephone


braking maneuvers, which increases the risk
of
an accident. Store objects securely while
driving.
— The mobile device may become hot during
wireless charging. Pay attention to the tem-
perature of your mobile device and be care-
ful when removing it from the Audi phone
box.
— An alternating magnetic field is used for
wireless charging. Maintain a minimum dis-
tance of approximately 2.4 in (6 cm) to the
Audi phone box charging plate. The thresh-
olds for prolonged exposure at this distance
comply with ICNIRP1998. Therefore, inter-
actions such as irritation of sensory organs,
malfunctions of active implants (such as
pacemakers, infusion pumps, or neurosti-
mulators) or effects on passive implants
(such as prosthetic limbs) is highly unlikely.
If you have an implant, consult a medical
specialist if you have any questions. You can
also switch the function for wireless charg-
ing in the Audi phone box on and off. You
can continue to charge your mobile device
using a cable connection.

@) Note
Applicable to U.S.A.
Operation of the Audi phone box is subject to
the following requirements of the Federal
Communications Commission:
— This is a CONSUMER device.
— BEFORE USE, you MUST REGISTER THIS DE-
VICE with your wireless provider and have
your provider’s consent. Most wireless pro-
viders consent to the use of signal boosters.
Some providers may not consent to the use
of this device on their network. If you are
unsure, contact your service provider.
— You MUST operate this device with approved
antennas and cables as specified by the
manufacturer. Antennas MUST be installed
at least 20 cm (8 inches) from any person.
— You MUST cease operating this device im-
mediately if requested by the FCC or a li-
censed wireless service provider.
142
— WARNING: E911 location information may
not be provided or may be inaccurate for
calls served by using this device.
C) Note
Applicable to Canada
In Canada, operation of a Zone Enhancer,
such as an Audi Phone Box, is subject to the
following requirements of the Innovation,
Science and Economic Development Canada
(ISED):
— This is a CONSUMER device.
— BEFORE USE, you MUST meet all require-
ments set out in CPC-2-1-05.
— You MUST operate this device with approved
antennas
and cables as specified by the
manufacturer. Antennas MUST NOT be in-
stalled within 20 cm of any person.
— You MUST cease operating this device im-
mediately if requested by ISED or a licensed
wireless service provider.
— WARNING: £911 location information may
not be provided or may be inaccurate for
calls served by using this device.
@ Tips
— Only one mobile device at a time can be
charged wirelessly in the Audi phone box.
— Strong transmission quality* cannot be
guaranteed if more than one mobile device
is in the box.
— To reduce the risk of malfunctions, make
sure the mobile device is positioned correct-
ly in the Audi phone box.
— Make sure there are no objects between the
Audi phone box and the mobile device.
— Placing the mobile device in a bag or protec-
tive sleeve inside the Audi phone box can in-
terfere with the connection to the external
antenna”*.
— Metallic objects in the Audi phone box block
the wireless charging of your mobile device
and calls made using the exterior antenna”*.
—The maximum charging output is 5 W.
—The charging time and temperature will vary
depending on the mobile device being used. >

83A012721BB
Telephone

Switching the car phone or data module on > Press the [=] button.
Applies to: vehicles with car phone/data module
See > page 149.
Instrument cluster
Telephone
Applies to: vehicles with multifunction steering wheel and
telephone
In the instrument cluster display, you can control
the MMI functions with the multifunction steer-
Possible options:
— Call list: Requirement: the call list must con-
tain a phone number.
— Favorites: Requirement: favorites must be stor-
ed in the MMI.
— Switch telephones: Requirement: two cell
phones must be connected to the MMI.
— Back to call: Requirement: there must be a call
in progress.
ing wheel. Operating > page 12 and > page 26,
Additional function buttons.
Requirement: the Telephone tab must be select-
ed in the instrument cluster.
Troubleshooting
Applies to: vehicles with telephone
(i) Tips
Depending on the selected function, it may be
necessary to use the MMI.
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.

Problem Solution

Pairing the mobile device to the
MMI failed.
Make sure the requirements for connecting a cell phone have been
met > page 139, or
make sure you did not accidentally decline the PIN for establishing
a connection on your cell phone. If necessary, repeat the pairing
process > page 139.

After pairing, not all contacts or
no contacts have been loaded in-
to the MMI.
Avoid using special characters in names.
Avoid using contact groups on your cell phone.
Check for prompts on your mobile device when connecting via
Bluetooth.

Certain telephone functions are
grayed out or not available.
The telephone functions depend on the mobile device service pro-
vider and the mobile device you are using.

Some telephone functions may
be switched off or not available,
even though the mobile device is
supported.
Check if the Bluetooth settings on your cell phone are limited or
individual Bluetooth settings are deactivated. This may be the
case with business cell phones.

Wireless cell phone charging is
not working or is interrupted.
Check if wireless charging with the Audi phone box is switched on.
Check if your mobile device is Qi-capable.
Check if your mobile device is positioned correctly in the Audi
phone box > page 141 and no other objects are between them.

The MESSAGES menu is not avail-
able.

Check if the Show messages option is on your mobile device and it
is enabled.

151

83A012721BB
Media

all of these devices can be used as the playback
source.
Connecting or charging mobile devices using
a USB adapter
> Connect the matching USB adapter to the Audi
music interface USB port and connect it to the
mobile device, such as a smartphone.
The battery will charge automatically.
Mobile devices connected to the Audi music inter-
face can be started and operated using the MMI
=> page 184.
Disconnecting a mobile device from the Audi
music interface
> Remove the USB adapter cable from the Audi
music interface.

ZA WARNING
Driving requires your complete and undivided
attention. As the driver, you have complete re-
sponsibility for safety in traffic. Never operate
mobile devices while driving, because this in-
creases the risk of an accident.

@) Note
— Pull the cable out of the Audi music inter-
face carefully so that the USB ports are not
damaged.
— Use a USB extension cable to connect devi-
ces that have an integrated USB connector
(such as a USB stick) to reduce the risk of
damage to your USB device and the Audi
music interface.
— Extremely high or low temperatures that
can occur inside vehicles can damage mobile
devices and/or impair their performance.
Never leave mobile devices in the vehicle in
extremely high or low temperatures.
@) Tips
— Always follow the information found in
=> page 73.
— When you switch the ignition off, the USB
ports are still supplied with power until the
energy management intervenes.
— Do not use an additional adapter cable or
USB extension cable to connect mobile devi-
ces to the Audi music interface that already
have a cable or that must be connected with
a USB adapter cable (= page 182, fig. 133).
Using an additional adapter or US extension
cable may impair functionality.
— Functionality is not guaranteed for mobile
devices that do not conform to the USB 2.0
specification.
— USB hubs are not supported.
— Video playback through the Audi music in-
terface is not supported on Apple and MTP
devices (such as smartphones).
— iPod or iPhone malfunctions also affect the
operation of the MMI. Reset your mobile de-
vice in these situations.
— Audi recommends updating the iPod or
iPhone software to the latest version. Refer
to your mobile device owner's manual for
more information.
— The USB adapter on the Audi music inter-
face will support iPod touch or iPhone devi-
ces from the 5th generation or newer with
the lightning connector.
— For more information about the Audi music
interface and supported devices, check the
Audi database for mobile devices at www.
audi.com/mp3 or contact an authorized
Audi dealer or authorized Audi Service Fa-
cility.
Playing media
The following sources can be selected depending
on the vehicle equipment:
— Amazon Alexa > page 182.
—SD card > page 180.
— USB > page 182.
— Connect external device: you can connect ex-
ternal devices via Bluetooth and use the Blue-
tooth audio player > page 180, or you can con-
nect an external device directly to the Audi mu-
sic interface > page 182.
— Connect online media > page 181.
183

83A012721BB
Checking and Filling



— Battery posts, terminals and related acces-
sories contain lead and lead compounds,
chemicals known to the State of California
to cause cancer and reproductive harms.
Wash hands after handling.

@) Note
— If the vehicle will be parked for long periods
of time, protect the battery against the cold
so that it will not be destroyed by “freezing”
= page 212, Charging the battery.
— There are electrical components under the
cargo floor behind a trim panel that warm
up during operation. To reduce the risk of
the components overheating, do not store
objects such as blankets under the cargo
floor. If the components overheat, they will
switch off temporarily. This will be indicated
by a message that will be displayed in the
instrument cluster until the temperature re-
turns to normal.
Lead battery
Explanation of warnings:

Always wear eye protection.

Battery acid is highly corrosive. Always
wear protective gloves and eye protection.

forbidden.

A highly explosive mixture of gases can
A form when charging batteries.
dealer or authorized Audi Service Facility for
more information.
Other battery types
Explanation of warnings:

Fire, sparks, open flame, and smoking are
& forbidden.

Always keep children away from battery
® acid and the battery.

@/ | Always follow the instructions in the oper-
QQ | ating manual.


Z\ WARNING
All work on the batteries must only be per-
formed by an authorized Audi dealer or au-
thorized Audi Service Facility.
— Gases that escape from these different bat-
tery types can be poisonous or flammable.
— The contents of these battery types can be
corrosive. If any battery contents come into
contact with the skin, flush the affected
area for at least 15 minutes with clean wa-
ter. Then wash the affected area with soap.
Have the affected area examined by a medi-
cal professional.


Always keep children away from battery
6) acid and the battery.

® Fire, sparks, open flame, and smoking are
@/ | Always follow the instructions in the oper-
eo

ating manual.

@ For the sake of the environment
“* ¥% Lead-acid batteries must be disposed of
using methods that will not harm the environ-
ment. Do not dispose of them in household
trash. They contain harmful substances, such
as sulfuric acid and lead, and also recyclable
raw materials. Contact an authorized Audi

@) Note
Components must not be connected to the
battery terminals and wires on these battery
types because this increases the risk of dam-
age, for example due to overvoltage.
@) For the sake of the environment
<2 These types of batteries must be dis-
posed of using methods that will not harm
the environment. Do not dispose of them in
household trash. They contain harmful sub-
stances and recyclable raw materials. Contact
an authorized Audi dealer or authorized Audi
Service Facility for more information.
211

Checking and Filling

Charging the battery


Fig. 146 Engine compartment with battery: connections
for charger and jump start cable
Note the safety precautions > page 201, General
information, > /\ in Battery general informa-
tion on page 210 and > /A\.
Requirement: only use chargers with a maximum
charging current of 14.8 volts. The battery ca-
bles remain connected.
The battery is located in the engine compart-
ment. The ground point ©) is always located on
the vehicle body.
> Switch off the ignition and all electrical equip-
ment.
> Open the hood > page 202.
> Open the cover on the positive terminal
> fig. 146.
> Clamp the terminal clamps on the charger cor-
rectly onto the ground point ©) and the positive
terminal @).
> Insert the power cable for the charging device
into the socket and switch the device on.
> At the end of the charging process, switch the
charger off and pull the power cable out of the
socket.
> Remove the charging device terminal clamps.
> Close the cover on the positive terminal.
> Close the hood > page 202.

ZX. WARNING
— A highly explosive mixture of gases can form
when charging batteries. Only charge the
battery in well-ventilated areas.
— A drained battery can freeze at tempera-
tures around 32 °F (0 °C). Do not charge or
use a frozen or thawed battery. If ice forms,

212

the battery housing can crack and battery
electrolyte can leak out, which increases the
risk of an explosion and chemical burns.
Contact an authorized Audi dealer or author-
ized Audi Service Facility for more informa-
tion.
— Do not connect or disconnect the charging
cable while charging because this increases
the risk of an explosion.

@ Tips
Read all of the manufacturer's instructions
for the charger before charging the battery.
Windshield washer
system

RAZ-0362


Fig. 147 Engine compartment: washer fluid reservoir cap
Follow the safety precautions > page 201, Gener-
al information.
The windshield washer fluid reservoir < contains
the cleaning solution for the windshield and the
headlight washer system > fig. 147, > page 203.
The reservoir capacity can be found in
=> page 262.
To reduce the risk of lime scale deposits on the
spray nozzles, use clean water with low amounts
of calcium. Always add window cleaner to the wa-
ter. When the outside temperatures are cold, an
anti-freezing agent should be added to the water
so that it does not freeze.
Messages
3 Please add washer fluid
Fill the washer fluid for the windshield washer
system and the headlight washer system* when
the ignition is switched off.