2020 AUDI E-TRON tow

Emergency assistance

> Inflate the tire to between 29 psi (200 kPA)
and 36 psi (250 kPA) and read the pressure on
the gauge.
> If this tire pressure is not reached, remove the
filler hose. Drive slowly approximately 33 feet
(10 m) forward or in reverse so that the sealant
can be distributed in the tire. Inflate the tire
again> A\.

Z\ WARNING
— Read and follow the manufacturer's safety
precautions on the compressor and in the in-
structions on the bottle of sealant.
— Ifa tire pressure of 29 psi (200 kPA) cannot
reached after inflating for 6 minutes, then
the tire is too severely damaged. Do not con-
tinue driving.
— If the tire cannot be repaired with the tire
sealant, see an authorized Audi dealer or au-

thorized Audi Service Facility for assistance.

@ Tips
Do not operate the compressor for more than
six minutes continuously, or it can overheat.
Once the compressor has cooled, you can con-
tinue to use it.
Completing
Applies to: vehicles with tire mobility kit
> Affix the sticker that says "max. 50 mph (max.
80 km/h)" that is provided with the tire mobili-
ty kit within the driver's field of vision.
> Stop the vehicle after driving for about 10 mi-
nutes and check the tire pressure.
> If the tire pressure is lower than 19 psi (130
kPA), then the tire is too severely damaged. Do
not continue driving.

ZX WARNING
Pay attention to the following after repairing
the tire:
— Do not drive faster than 50 mph (80 km/h).
— Avoid hard acceleration or braking and driv-
ing fast around curves.
— The vehicle may become more difficult to
control.

276

— If the tire is too severely damaged, see an
authorized Audi dealer or authorized Audi
Service Facility for assistance.

(@) For the sake of the environment
You can give the used tire sealant bottle to an
authorized Audi dealer or authorized Audi
Service Facility for disposal.
G) Tips
Remember to obtain a new bottle of sealant
from an authorized Audi dealer or authorized
Audi Service Facility after repairing a tire.
Replacing wheels
You must complete the preparation before
changing a tire.
> Read and follow the important safety precau-
tions > page 274.
> Set the parking brake.
> Select the “P” position.
> When towing a trailer: disconnect the trailer
from your vehicle.
> Lay out the vehicle tool kit > page 274 and the
spare tire > page 280.
> Applies to: vehicles with air suspension: Select
on the home screen: VEHICLE > Settings &
Service > Air suspension: wheel change.
> Switch the ignition off.

ZX WARNING
The vehicle must also be secured to prevent it
from rolling when using the vehicle jack*. Use
suitable objects to block the front and back of
the wheel that is diagonal from the wheel
with the flat tire.

4KE012721BE
Emergency assistance

@) Note
The compressor must be switched off after six
minutes at the most to reduce the risk of
overheating. Let the compressor cool down
for several minutes before using it again.
G) Tips
The ESC must not be limited or switched off
when driving with the collapsible spare tire
=>page 105.
Jump starting
The vehicle cannot be operated when the 12 Volt
vehicle battery is drained. Your vehicle must not
be jump started in this case. Contact an author-
ized Audi dealer or authorized Audi Service Facili-
ty.
@) Note
The vehicle battery must not be bridged using
conventional jump start methods.
— You may neither give nor receive a jump
start. Otherwise, the electronic systems in
the vehicle may be severely damaged.
— The jump start pins in the motor compart-
ment are designed specifically for qualified
technicians.
Towing
General information
You should only perform the steps that follow if
you have the necessary tools and technical ex-
pertise.
Towing requires a certain amount of practice.
Audi recommends contacting a towing company
to have the vehicle transported.
You should only have your vehicle towed by an-
other vehicle when disabled in exceptional cir-
cumstances. Inexperienced drivers should not
tow.
Notes on towing
— The maximum permitted towing speed is 30
mph (50 km/h).
— The maximum permitted towing distance is 30
miles (50 km).
Additional information on towing with a tow
truck
The vehicle may only be towed with the front axle
raised. Do not wrap any chains or cables around
the brake lines.
Tow bar and towing cable
The vehicle can be towed with a tow bar or tow-
ing cable. Both drivers should be familiar with
the special considerations when towing, especial-
ly when using a towing cable.
Always make sure the traction force does not ex-
ceed the permitted level and there are no shock
loading conditions. There is always the risk of the
coupling becoming overloaded when driving off-
road.
For the most safety and security, drive with a tow
bar. You should use a towing cable only if a tow
bar is not available. Use a towing cable made of
synthetic elastic cable similar elastic material.

Z\ WARNING
— Towing highly increases the risk of an acci-
dent, for example from colliding with the
towing vehicle.
—To reduce the risk of an accident, do not al-
low anyone to remain inside the vehicle
when it is being transported by a tow truck
or a special transporter.

® Note
—Ifthe /E| indicator light turns on, there is a
fault in the cooling circuit. The vehicle must
not be towed. The drive system can be se-
verely damaged.
— If normal towing is not possible, for exam-
ple if the transmission is faulty or if the
towing distance is greater than 30 miles
(50 km), then transport the vehicle on a
special carrier.
— If the vehicle is towed by a tow truck at the
axle that is not permitted, this can cause se-
vere damage to the transmission.
281
>

Emergency assistance

— When the parking lock is engaged, neither
the front nor rear axle may be lowered or
raised more than 10. The driveshafts or
tires could be seriously damaged.
— Towing must not be used to charge the
high-voltage battery (recuperation), be-
cause this could result in major damages to
the tow vehicle or the vehicle being towed.
— The vehicle must not be tow started for
technical reasons.
@ Tips
— Switch Audi pre sense* off > page 158 when
loading the vehicle onto a vehicle carrier,
train, ship, or other type of transportation,
or when towing the vehicle. This can prevent
an undesired intervention from the pre
sense* system.
— Follow the local legal regulations for tow-
ing.
Read and follow the important information under
=> page 281.

Preparations
> Only secure the towing cable or tow bar at the
designated towing loops > page 282,
> page 283.
> Make sure the towing cable is not twisted. Oth-
erwise it could disconnect from the towing loop
while towing.
> Switch the emergency flashers on in both
vehicles > page 47. However, do not do this if it
prohibited by law.
Towing vehicle (front)
> Only start to drive when the towing cable is
taut.
> Press the brake pedal very carefully.
> Avoid sudden braking or driving maneuvers.
Vehicle being towed (rear)
> Make sure the ignition is switched on so that
the steering wheel is not locked and so that you
can use the turn signals, the horn, and the
windshield wipers if needed > A\.
282
> Switching it off before the vehicle has stopped
may impair the function of the brake booster
and power steering. You would then need to
use more force to steer and brake the vehicle.
> Release the parking brake > page 96.
> Select the “N” selector lever position.
> Switch the ESC off to avoid error messages
=> page 105.
> Make sure the towing cable is always taut.

ZA WARNING
— Never tow a vehicle using a tow bar or tow-
ing cable if the vehicle does not have electri-
cal power.
— If the vehicle runs out of power while it is
being towed, stop towing the vehicle imme-
diately and consult an authorized Audi deal-
er or qualified repair facility.

Front towing loop



Fig. 176 Front bumper: installing the towing loop
The threaded opening for the towing loop is lo-
cated on the right side of the front bumper.
» Remove the towing loop from the vehicle tool
kit > page 274.
> Press the cap inward with brief, strong pressure
=> fig. 176. The cap will loosen from the bump-
er.
> Tighten the towing eye as far as it will go into
the mount. Use a suitable object to tighten the
towing eye completely and securely in the
mount.
> After using, place the towing loop back in the
vehicle tool kit.

4KEO12721BE
Emergency assistance


If the towing loop is not tightened until it
stops when installing, the threads may be
pulled out when towing the vehicle and result
in an accident.
If the towing loop is not tightened until it
stops when installing, the threads may be
pulled out when towing the vehicle and result
in an accident.

Depending on the model, the shape of the cap
can vary.



Fig. 177 Rear bumper: installing the towing loop
Vehicles with a towing loop
On vehicles without a factory-installed trailer
hitch*, the towing loop threads are located on
the right rear side of the bumper.
> Remove the towing loop from the vehicle tool
kit > page 274.
>» Press the cap inward with brief, strong pressure
> fig. 177. The cap will loosen from the bump-
er.
> Tighten the towing eye as far as it will go into
the mount. Use a suitable object to tighten the
towing eye completely and securely in the
mount.
> After using, place the towing loop back in the
vehicle tool kit.
Vehicles with a trailer hitch*
>» Attach the tow bar or the towing cable to the
trailer hitch.
Vehicles with a factory-installed trailer hitch* are
not equipped with towing loop threads at the
rear.
To reduce the risk of damaging the trailer
hitch*, only use suitable tow bars that are
compatible with it. If a tow bar is not availa-
ble, you can use a towing cable.
Depending on the model, the shape of the cap
can vary.

283

Index

Driver information system................ 12
Drives
refer to Media................-.. 222,226
Drive select
refer to Audi drive select............... 101
Drive systeM... 0... eee eee ee 92
Audi drive'select » ss « s swe 4 2 seen ss 101
Emergency Off esses. «2 eases 4s ewan «wasn 6 6 88
Switching on and off...............000- 88
Driving down hills......... 0.00... c eee eee 98
Driving programs « « scvers ev vases « # essen 91,151
Driving through water................05. 99.
DEiVING UME: ¢ = sewn « » mews 2 y ew ¢ ewer as g 14
Driving tips
Driving through water..............0005 99
Efficient driving................000000- 94
Offroad GHiVING « wsme wormx 2 sewn xe tow ee 99
Uphill and downhill.................0.. 98
Driving:up hills:. « 5 sie 2s wns os men oo ewe 98
DVD drive (media drives)................ 223
E
E-mail
Messageroptionste:s « « sees « sascees ¥ 0 seems 182
SettingS .. 0.6... cece eee eee eee 182
EDL
refer to Electronic Differential Lock...... 104
EDR
refer to Event Data Recorder (EDR)...... 288
Efficiency assist «: « sees s x ees se een ewe 140
Electrical system. .........-.. eee eee ee 244
Electric drive systeM..........0 2.00 e eee 92
Electricity
refer to Energy ess xs sews se ees se eee 107
Electric motor
COOLANE sso x 2 sews 5 e ears & & eee 2 2 RES + 242
Electric range’: s : samy « & eases « © eave 4s eee 208
Electromechanical parking brake.......... 96
Electronic Differential Lock.............. 104
Electronic immobilizer...............00-. 34
Electronic Stabilization Control........... 104
Embedded SIM card.........0.ceeeeeuee 188
Emergencyassist ccc ss scam vena eo woven 162
Emergency assistance woccs sc ceuwa see a es 274
Emergency braking function.............. 97
302
Emergency'calliiss © a saver v samen ¥ seve 179, 194
Emergency flashers..........0.eeceeeeee 47
Emergency mode « vas s i sews ss eeun sv eeu s 92
Emergency operation
DOOMS 2 « sess so wane oceans vee wo ote 32
Luggage compartment lid............... 38
Panoramic glass roof.................-. 41
Energy
Current consumption................... 14
Reducing consumption................. 94
ENergy TECOVENY cers xo essere wo eessine wo ctv & oa 92
Engine braking effect
refer to Recuperation.................. 92
Engine’StartisyStei over. « cose o 6 evenenn occa 89
Entry/exit UIGhting:in. . «sce sv nasi sw mane ve 47
Entry
assistance: « «sess % wens 6 o savers & were 58
also refer to Exit assistance............. 58
ESCOPROAM cecisecs 5 «: sacra 5 x answers « o amaesnn aw oi 105
eSIM
refer to Embedded SIM card............ 188
Event Data Recorder (EDR).............. 288
Exiteassistanee «case so sauce ao nine ow mm os 58
EXIGE Wari Giccses « 5 sscses « & assem oo seamen oo ewes 160
Exterior lighting: « «eves + 2 omen oe see 2 2 ws 45
Exterior MUIfOrS saws ss cews so caw s waa ss 49
Foldingisettings snc = semis a 2 suansne 0 s wasn 6 30
External voice operation................. 25
FE
Factory default settings
Multi Media Interface................. 237
FaStrOute’s cuse x «ance ao uminece ow anaes + een 198
Favorites
Bluetooth.............. 0.02. 238
NaViGatiOniscs « weees + wees o x some ¢ 5 nee 200
TELEPHONE sesso: x x amewes ov sawn o 2 omens @ oom 178
Federal Communications Commission (FCC) . 295
File formats (media drives) .............. 232
FOG WINKOWS), see = wacx © s eeu 4 s em « go 84
Folding the rearseats.............-..0-- 79
Footwell temperature............00.000. 85
For the sake of the environment
L@AKS icc: & : sayse 5 2 ewe 2 2 See x ee ge 241
Forward gear
FEFEPTO' GEA sx = « name = ¥ carne « ¥ nase x 2 eae 90

Index

Service lifters co secu 2 o csouses a x sesame 2 coxsone 257
Tire pressure... 2... eee eee eee 258
Tire pressure monitoring system.... 265, 266
Tire pressure table.................00. 259
Tire pressure (trailer mode)............ 124
Treadwear indicators.................. 257
Unidirectional. ss seavise x «iene 6 3 ian 250, 279
Uniform tire quality grading............ 265
Tires and wheels
Glossary of tire and loading terminology... 251
Tires and vehicle load limits............ 260
Toll Module
refer to Integrated Toll Module......... 137
WOOUSsici 2 cisco swe oo wee wn ae Go ae 274
TOOL tips-cx = + sees = x ees & o ee 5 o eee oe ae 17
Top tether anchor (securing the child safety
S@at) oe cece cece eee eee eee eee eee 73
Touch display
Adjusting feedback................0005 17
Operating...............0..0.00.0000. 15
TOWING... 1 eee 281
Towing loop............. eee eee ee 282, 283
Towing protection monitoring............. 32
TPMS
Tire pressure monitoring system........ 266
Trafficinformation................0005. 210
Traffic light information................ 134
Traffic sign recognition................. 132
TraFFiGSiQMs sieves «x wos x « enemas 2 w nates oo are 135
Trailer load eri ¢ y sass x 2 ogee «2 onewa 9 2 mows 298
Trailer mode
AIrSUSPENSION « « seaiwes « o awesew wo axcueine ¥ etewens 124
Trailer mode (navigation) .............. 212
Trailer towing... 0.6.0... cece cece eee ee 124
Tongue weight...........e.ceeeeeeeee 124
Trailetsload «3 sein 2s wan + wim o oan ae 124
Trailer vie coms ¢ < sae = s wees 2 o ewes 2 a ee 168
TUM ASSISt noes os sees ¢ e aoe oo eee 2 ee L57.
Turn signals. ....... 2.0.00 eee eee eee 46
U
Uniform tire quality grading............. 265
Unlocking and locking...............-6-5 29
By remote control..............--000-- 34
Using the lock cylinder..............004 32
310
With the central locking switch.......... 31
With the convenience key............... 34
Update (software) ...............000005 237
Updating stations (radio)................ 214
USB
Adapter... 0.2... 0 cece eee eee eee 175
USB charging port..........-.. 00 cee eee 75
USB stick
refer to Audi music interface........... 225
V
Vanity mirror... 2... cece eee eee eee 51
Vehicle
Gare/cleaning © ases ss aaee ss ewe > vawees 268
DIM@NSIONS = ses 2» ser 2 eee vem a 2 297
Identification data...............0055 297
Out of service............. 0. cece eee 273
RaisSing’s « = sauss 9 2 saan @ ¢ pemm ¢ o pow ¢ ve 278
SEALE Gsccis 3% sesnees » © samme wo canes ow came oo 88
Transport... . 2... cece eee 102
Vehicle care... 2.2... eee eee eee 268
Vehicle control services.............00.. 189
Vehicle data label................000008 297
Vehicle identification number............ 297
Vehicle jacks. « « cvcme so sscun ye mews oe mw oe 274
Lifting points. 2.2... ........... 2. eee 278
Tire change mode............eceeeeee 276
Vehicle key... 2.0... cee eee eee eee ee 29, 33
Vehicle SOUNd ... 2... cee cece cece eee eee 94
Vehicle tool kit.......... 0.00. e eee eee ee 274
Ventilation... 0... eee eee eee 82
MEEWADUEEOM bss os sonane 2 cecueite 2 suuiees a owes 3 12
VOICE NA bei: Voice recognition system...............4. 24
EXxteniiall wna: i wawewe 1 & conse % a camesae woo sume © 25
Operating...............02 00. e eee eee 24
WwW
Wall mount clip...... 0... eee eee eee eee 122
Warning lights
refer to Indicator lights.................. 7
Washing matte finish paint.............. 268
Weights ....... 0... cee eee ee eee eee 298