2020 AUDI E-TRON charging

High-voltage system

— Press the center of the button @.
— Remove the charging connector. If the charging
connector is not removed within 30 seconds, it
will automatically relock and the charging proc-
ess may continue.
— After removing the charging connector, the
charging port door will close automatically;
otherwise, press on the center of the button (@)
to close the charging port door.
— Disconnect the charging cable from the power
supply if necessary or return it securely to the
charging station.
— Install the protective caps on the charging ca-
ble again.
—If you are transporting the charging cable in
the vehicle, store it securely > page 117.
If the charging connector cannot be disconnected
from the vehicle, perform the following steps in
the order listed and try again to disconnect the
charging connector:
— Switch the ignition on/off.
— Lock/unlock the vehicle.
— Make sure the auxiliary air conditioning is not
activated > page 85.
If the charging connector still cannot be discon-
nected, you must unlock it manually > page 114.
If you cannot disconnect the charging connector
from the charging station, authenticate yourself
again at the charging station and then try again
to disconnect the charging connector. If you still
cannot disconnect the charging connector from
the charging station, contact the charging sta-
tion operator.


— Never drive with the charging port door
open. An open charging port door could hit
other road users, which increases the risk of
injury.
— Ifa charging unit is damaged, the vehicle
must not be charged at the damaged charg-
ing port or at the charging port on the other
side* to reduce the risk of injury.
— If the charging unit is damaged or the
charging port door cannot close or is miss-
ing, drive immediately to an authorized Audi
dealer or authorized Audi Service Facility
and have the malfunction corrected to re-
duce the risk of injury.


ZA\ WARNING
— When closing the charging port door, make
sure the area where the door is closing is
clear to reduce the risk of injury.
— Do not disconnect the charging cable from
the socket or the vehicle charging port while
the vehicle is charging. End the charging
process before removing the charging cable
from the socket in order to reduce the risk of
damaging the connector contacts from
sparks.

112
@) Note
— If you drive with the charging unit open,
both the charging port door and the elec-
tronics installed behind it could be dam-
aged. Check each time after charging if the
port door is locked before you start driving
the vehicle.
— Applies to: vehicles with charging ports on
the driver’s and front passenger’s side: Nev-
er attempt to charge the vehicle using both
charging ports at the same time, because
this could damage the charging equipment.
(i) Tips
— Applies to: MMI: In addition to other set-
tings, you can also select if the charging
connector should be released automatically
after the immediate charging process is
complete. To do this, select on the home
screen: VEHICLE > Charging & Efficiency >
Charging > %} > DC connector: unlock after
charging has ended.
— If the parking brake is set, it could create
noises
when the charging connector is con-
nected.
— Remove ice and snow in the charging unit
using a hand brush and solvent-free deicing
spray.
— The vehicle radio and TV systems may have
limited reception when charging the vehicle.

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High-voltage system

Charging display
The charging display is an LED light on the charg- informs you about the various displays. The key
ing unit @ that indicates the charging status. A for the LED light is explained in the following ta-
label on the charging unit @) 9 page 111, fig. 88 ble.

LED on the charging unit Meaning

Off
Vehicle charging system is in sleep mode. A timer may be active,
but charging has not started yet.

Charging process is interrupted.

White Pulsing
Connection between the power source and the vehicle is being
established.

Pulsing The high-voltage battery is charging.

Green Flashing A timer is active, but charging has not started yet.

On High-voltage battery charging process is completed.

On
Yellow
When using the Audi charging system, make sure the power
plug is inserted in the power socket > page 117. No power sup-
ply was recognized even though the charging cable is plugged
in. Have the power supply or power supply system inspected.
When using the Audi charging system, check the status displays
on the unit > table on page 118. See an authorized Audi dealer
or authorized Audi Service Facility for assistance if necessary.

Flashing
The vehicle is not secured from rolling away. Check if “P” is se-
lected and the parking brake is set. If the LED continues to
flash, see an authorized Audi dealer or authorized Audi Service
Facility for assistance.

Red On

The charging connector may not be able to lock correctly in the
vehicle charging port. Check if the charging connector is insert-
ed correctly. Disconnect the charging connector, reconnect it to
the charging socket, and press it upward lightly for five seconds,
or use a different charging station. If the LED stays turned on,
there is a malfunction either in the vehicle charging system or at
the power source. See an authorized Audi dealer or authorized
Audi Service Facility for assistance if necessary.

Both charging port doors are open. Try to close one of the charg-
ing port doors by hand. If the LED stays turned on, the high-
voltage battery may not be charging. See an authorized Audi
dealer or authorized Audi Service Facility for assistance.


The outside temperature is too low or too high.

G) Tips Seem Melee mle (id
The operation status indicated by the LED on You can set the charging target, meaning you can
the charging unit are is displayed in the in- set the maximum charge level to which the high-
strument cluster Eg. voltage battery should be charged. The charging
target can be set between 50% and 100%. For
daily usage, Audi recommends setting the charg-
ing target at 80%. This can extend the service life >
113

High-voltage system

of the high-voltage battery. Before long trips,
Audi recommends setting the charging target at
100% for the highest possible range.
> Applies to: MMI: Select on the home screen:
VEHICLE > Charging & Efficiency > Charging.
> When the timer is displayed, swipe your finger
on the display toward the right.
> Press on the right section of the battery charge
level display.
> Set the desired charging target.

If you set the charging target lower than the
current battery charge level while charging,
then the charging process will be canceled. If
you set the charging target above the current
battery charge level again, then the charging
process will resume. This does not apply if you
are charging at a charging station, where you
have authenticated yourself manually. If this
is the case, authenticate yourself again at the
charging station.
Setting the timer
By setting a timer, you determine when your vehi-
cle should reach the desired charging target.
When the timer is activated, it will be run regu-
larly at the set time. In addition to the charging
target, you can also specify if your vehicle should
be heated or cooled to the temperature set in the
climate control system. You can turn on multiple
timers at the same time. The active timer is indi-
cated by the respective number in © in the upper
section of the display.
> Applies to: MMI: Select on the home screen:
VEHICLE > Charging & Efficiency > Charging.
> When the charging target is displayed, swipe
your finger on the display toward the left.
Multiple timers are displayed that you can set
separately.
> To set a timer, select > in the line for the de-
sired timer.
> Select one ore more days of the week and select
Next.
> Set the desired departure time and select OK.
114
> To also activate the climate control with a tim-
er, select fF.
> To turn ona timer, select CD.
> To activate the timer that is turned on, select
©. A colored bar will turn on in the button.
If the set departure time for the timer is too
soon, the desired charging target may not be
reached.
@ Tips
It is not possible to charge using the timer at
some charging stations.
Advanced charging settings
With the advanced charging settings, you can de-
fine
addresses at which certain charging settings
should apply (for example, charging target, mini-
mum charge). If your vehicle is in the vicinity of
the address, the charging settings will be auto-
matically applied.
> Applies to: MMI: Select on the home screen:
VEHICLE > Charging & Efficiency > Charging >
<2} > Advanced charging settings.
> To define new settings for a certain address, se-
lect +. Follow the instructions in the display.
> To edit existing settings for a certain address,
press the respective button.
> To delete existing settings for a certain ad-
dress, select Z.
as CS Ae)
In case of malfunction, you can manually release
the charging port door or the charging connec-
tor.



Fig. 89 Motor compartment: emergency release

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High-voltage system

Manually releasing the charging port door
> Open the hood > page 241.
> Open the cover in the motor compartment on
the side of the applicable charging port.
> Loosen the red loop @) ° fig. 89 from the re-
tainer and then pull on the loop carefully >@.
> If necessary, open the charging port door by
hand.
> After releasing manually, secure the loop on
the retainer and close the cover.
> Drive to an authorized Audi dealer or author-
ized Audi Service Facility immediately to have
the malfunction corrected.
Manually releasing the charging connector
If you are not able to pull the charging connector
out of the vehicle charging port, there may bea
malfunction. You must use the emergency re-
lease to release the vehicle charging connector.
Requirement: the “P” gear must be selected and
the vehicle must be unlocked.
> End the charging process > page 111.
> Open the hood > page 241.
> Open the cover in the motor compartment on
the side of the applicable charging port.
> Loosen the yellow loop (2) > fig. 89 from the re-
tainer and then pull on the loop carefully >@.
> Remove the charging connector.
> After releasing manually, secure the loop on
the retainer and close the cover.
> Drive to an authorized Audi dealer or author-
ized Audi Service Facility immediately to have
the malfunction corrected.
If the charging connector still cannot be removed
after using the emergency release, see an author-
ized Audi dealer or authorized Audi Service Facili-
ty for assistance.
@) Note
Only pull on the loop until you feel resistance.
You will not hear it release. If you continue to
pull, you could damage the emergency re-
lease mechanism.
Messages
If the or =] indicator light turns on, then the
range is low or very low. Charge the high-voltage
battery.
Warning! Please check the charging unit
cover. See owner's manual
This message appears if the charging port door is
open while driving. Stop the vehicle as soon as
possible and try to close the charging port door
using the button @) % page 111, fig. 87 or by
hand. If the charging port door cannot close
and/or the message continues to appear, drive to
an authorized Audi dealer or authorized Audi
Service Facility immediately and have the mal-
function corrected > A\ in Charging on page 112;
=>@© in Charging on page 112.
B AC charging system: malfunction! Please
contact Service
B DC charging system: malfunction! Please
contact Service
This message appears if there is a malfunction in
the charging system. Drive to an authorized Audi
dealer or authorized Audi Service Facility immedi-
ately.
Incompatible charging system. Please check
charging system
This message appears when the charging system
is incompatible. Only charge using the Audi
charging system that is designed for your vehicle.
fa Charging system: malfunction
This message appears if there is a malfunction in
the vehicle charging infrastructure or the charg-
ing station. Use a different charging station. If
this message does not turn off, contact an au-
thorized Audi dealer or authorized Audi Service
Facility.
Charging equipment
Introduction
Depending on the vehicle equipment, the Audi e-
tron compact charging system may be available.
115
>

High-voltage system

Using the charging equipment
Pay attention to the following information for
safe handling of the charging equipment:
— Secure the charging equipment against any
strain, such as being run over, falling, pulling,
bending, and crushing.
— Do not submerge the charging equipment in
water and do not cover it with snow or ice.
— When you remove the charging cable from the
vehicle and from the power supply, only pull at
the connectors and not at the cable.
— Put the cap on after using the charging cable.
— Only operate the Audi charging system ina
power supply system with a frequency of
50 Hz/60 Hz.
— Only operate or store the Audi charging system
at a humidity level between 5% and 95% (no
condensation).
— The Audi charging system is protected against
dust and splashing water (IP55 (USA: Enclosure
3).
Depending on the country, different warnings
may be on the charging equipment.

Symbol Meaning

Do not operate the Audi charging
system in power networks that are
not grounded (for example, IT net-
works). Only operate the Audi
charging system in grounded power
networks.

Surfaces can become very hot when
in direct sunlight.


Incorrect use increases the risk of
electric shock.


Pay attention to the applicable own-
er's manual, particularly the safety
precautions.


Pay attention to all applicable dis-
posal regulations when disposing.

Do not use any extensions cords or
cable reels.

Symbol Meaning

Operate or store the Audi charging
iS system at a temperature range of
-22 °F (-30 °C) to +122 °F (+50 °C).
Do not use any travel adapters.

Do not use any power strips.

Operate or store the Audi charging
system at a temperature range of
-22 °F (-30 °C) to +122 °F (+50 °C).
ii Do not use any charging cables with
oo, damage to the electronics or the
connecting wires.

Operate or store the Audi charging
system at a maximum elevation of
13,000 ft (4,000 m) above sea lev-
el.
LA
Operate the Audi charging system

in single-phase power supplies.


Operate or store the Audi charging
system at a maximum elevation of
16,400 ft (5,000 m) above sea lev-
el.
=a000m
=5000m Li

The Audi charging system is equip-
ped with a ground conductor that is
not connected.
©



The Audi charging system is equip-
ped with a connected ground con-
ductor.

116
Grounding instructions
Audi charging systems must be grounded. If it
should malfunction or break down, grounding
provides a path of least resistance for electric
current to reduce the risk of electric shock. Audi
charging systems are equipped with a cord hav-
ing an equipment grounding conductor and a
grounding plug. The plug must be plugged into
an appropriate outlet that is properly installed
and grounded in accordance with all local codes
and ordinances.

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High-voltage system


ZA WARNING
Improper connection of the equipment-
grounding conductor is able to result in a risk
of electric shock. Check with a qualified elec-
trician or serviceman if you are in doubt as to
whether the product is properly grounded. Do
not modify the plug provided with the product
- if it will not fit the outlet, have a proper out-

let installed by a qualified electrician.
Always store the charging equipment securely
before transporting.

> Open the hood = page 241.
> Open the front storage compartment
=> page 76.
>» Stow the charging equipment in the front stor-
age compartment.
> Close the front storage compartment and the
hood.

Z\ WARNING
If the charging equipment is not secured or
positioned correctly, it can slide out of place
and endanger vehicle occupants when brak-
ing, when changing directions, or in a colli-
sion.
— Only transport the charging equipment in
the front storage compartment and never
unsecured or in the passenger compart-
ment.

(@) Note
Always lift or carry the Audi charging system
as one unit and never by the cables.
Audi e-tron compact charging system
Applies to: vehicles with Audi e-tron compact charging system

a o>:

RAZ-0726|



Fig. 90 Audi e-tron compact charging system: components
(example)
You can use the Audi e-tron compact charging
system to charge at a household or industrial
socket. Depending on the country and the vehicle
equipment, the following accessories may be
available:
@ Control unit
@ Vehicle cable with vehicle charging connector
@ Power cable with power plug for household
sockets
Power cable wit power plu for industrial 9g
sockets
Fig. 91 Audi e-tron compact charging system: control unit
The vehicle cable is securely connected to the
control unit. The power cable is plugged into the
upper end of the control unit and can be switched
=> page 122.
117
>

High-voltage system

Control unit overview

© | On/Off button ®, charging power lev-
el and LED

@© __ |Status LED:





a Power supply/household
connection
& | Vehicle
0 Control panel
@ © {Reset

Adjusting the charging power level
The control unit automatically recognizes the
voltage and the available current strength. You
can set whether you would like to charge with full
or reduced charging power. The last setting that
Control unit: status and malfunction indicators
was selected will be saved and used again the
next time the vehicle is charged. If multiple
items are connected to the power circuit, the
charging current may be reduced when charging
at a power outlet. This can help to prevent the
electrical equipment from overheating.
Before charging, always check if the charging
power setting that was selected last is still suita-
ble.
—To set the charging power level, press the ()
button ©) > fig. 91 for at least two seconds.
After the charging power level is set, the status
LEDs ©, and (will flash green one time. The
selected value (50% or 100%) is displayed on the
left or right side of the ® button.


Indicator lights Meaning Solution
O Green The charger is ready to charge, | Starting the charging process
O O off but is not charging. => page 111.
O & off
O 0 of
9 Off
O Flashing green _| The vehicle is being charged
O 0 Off with the ground conductor
O B orf monitor activated.
O 0 of
9 Off
O Flashing green | The power cable has overheat- | After the cable cools down, the malfunc-
© a Yellow ed. Possible cause of the mal- | tion will be automatically cleared. Until it
O Bor function: a multi-phase socket | cools down, charging performance will be
O 06 off is being used in single-phase | reduced. If the malfunction continues,
mode. The charging perform- | have the power supply/household con-
9 Off ance will be reduced. nection checked by a qualified electrician.
Go Flashing green |The control unit has overheat- | After the control unit cools down, the
O 0 Off ed. The charging performance | malfunction will be automatically
O & otf will be reduced. cleared. Never leave the control panel in
@ 8 Yellow direct sunlight for long periods or time.
Until it cools down, charging perform-
9 Off ance will be reduced. If the malfunction
continues, have the control unit checked
by an authorized Audi dealer or author-
ized Audi Service Facility.

118

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High-voltage system


Indicator lights Meaning Solution




©) Red The power cable has overheat- | After the cable cools down, the malfunc-
© © Yellow ed. The charging process has__| tion will be automatically cleared and the
O Bor been interrupted. charging process will resume. If the mal-
O 6 off function continues, have the control unit
checked by an authorized Audi dealer or
9 Off authorized Audi Service Facility, or have
the power supply/household connection
checked by a qualified electrician.
€) Red The control unit has overheat- | After the control unit cools down, the
O 0 Off ed. The charging process has_ | malfunction will be automatically cleared
O Bot been interrupted. and the charging process will resume.
@ 6 Yellow Never leave the control panel in direct
sunlight for long periods or time. If the
9 Off malfunction continues, have the control
unit checked by an authorized Audi dealer
or authorized Audi Service Facility.
© Red The charging infrastructure of | After the power supply/household con-
© Flashing yellow |the power supply/household | nection stabilizes, the malfunction will be
O B ot connection is restricted. Possi- | automatically cleared and the charging
ble cause of the malfunction: | process will resume. If the malfunction
O 0 off low voltage or poor power fre- | continues, have the power supply/house-
9 Off quency. The charging process | hold connection checked by a qualified
has been interrupted. electrician.
CO) Red There is a malfunction in the | After the vehicle charging system stabiliz-
O 0 off vehicle charging system. The | es, the malfunction will be automatically
© & Flashing yellow charging process has been in- | cleared and the charging process will re-
8 off terrupted. sume. If the malfunction continues, have
O the vehicle checked by an authorized Audi
9 Off dealer or authorized Audi Service Facility.
© Red The power cable or vehicle ca- | Have the power or vehicle cable replaced
O O off ble is faulty. Possible cause of | by an authorized Audi dealer or author-
O Bot the malfunction: the coding ized Audi Service Facility.
© 3 rlashing yellow resistance of the power or ve-
hicle cable is not compatible.
© Off The charging process has been
interrupted.
O Red There is a malfunction in the | End the charging process at the vehicle
O Q Off vehicle charging system. The | and remove the vehicle cable from the ve-
@ EB Red charging process has been in- | hicle charging port. Disconnect the charg-
O 6 of terrupted. er from the power supply and reconnect it
© — after 60 seconds. Restart the charging

process > page 111. If the malfunction
continues, have the vehicle checked by an
authorized Audi dealer or authorized Audi
Service Facility.

119