2020 AUDI E-TRON remote control

4KE012721BE
Opening and closing

Opening and closing
Central locking
General information
Z\ WARNING
— If you leave the vehicle, switch the ignition
off and take the key with you. This applies
particularly when children remain in the ve-
hicle. Otherwise, children could start the ve-
hicle or operate electrical equipment (such
as power windows), which increases the risk
of an accident.

— Applies to: vehicles with anti-theft alarm
system: No one, especially children, should
stay in the vehicle when it is locked from the
outside, because the windows can no longer
be opened from the inside > page 32, Anti-
theft alarm system. Locked doors make it
more difficult for emergency workers to en-
ter the vehicle, which puts lives at risk.
All doors and the luggage compartment lid can
be centrally unlocked and locked at once. You can
select in the MMI if the entire vehicle or only the
driver's door should unlock when unlocking the
vehicle > page 30. The turn signals flash twice
when you unlock the vehicle and flash once when
you lock the vehicle. If they do not flash when
locking, check if all doors and lids are closed.

Depending on the vehicle equipment, you may
have different options for centrally unlocking and
locking your vehicle.
— Vehicle key > page 34
— Sensors in the door handles > page 34
— Lock cylinder on the driver's door > page 32
— Central locking switch inside > page 31
Vehicle key
The term “vehicle key” refers to the remote con-
trol key or convenience key*. The convenience
key* is a remote control key with special func-
tions > page 34 and > page 88.
Power closing*
When closing a door or the luggage compart-
ment lid, you only have to Let it fall lightly into
the latch. It then closes automatically > A.
Automatic locking
If you unlock the vehicle but then do not open
any of the doors, the luggage compartment, or
the hood within a short period time, the vehicle
locks again automatically. This feature prevents
the vehicle from being accidentally left unlocked
for a long period of time.
Automatic locking (Auto Lock)
The Auto Lock function locks all doors and the
luggage compartment lid once the speed has ex-
ceeded approximately 9 mph (15 km/h). The ve-
hicle will unlock again if the unlock function in
the central locking switch is pressed, the “P” gear
is engaged, or the ignition is switched off.
You can open the doors individually from the in-
side by pulling the door handle one time. To open
the rear doors individually, you must pull the
door handle twice.
In the event of a crash with airbag deployment,
the doors will also automatically unlock to allow
access to the vehicle.
Unintentionally locking yourself out
Only lock your vehicle when all of the doors and
the luggage compartment lid are closed and
there is no key in the vehicle. This reduces the
risk of locking yourself out accidentally.
The
following features help to reduce the risk of
locking your vehicle key in the vehicle:
— If the driver's door is open, the vehicle cannot
be locked by pressing the & button on the re-
mote control key or by touching the locking
sensor* on a door.
— If the vehicle key that was used most recently is
inside the luggage compartment, the luggage
compartment lid will automatically open again
after it closes > ©.
— If the last vehicle key that was used is detected
inside the vehicle, it will not be possible to lock >
29

Opening and closing


@ Tips
The luggage compartment lid can be operat-
ed manually if the vehicle battery is low. It is
necessary to use more force when doing this.
Move the lid slowly to reduce the amount of
force needed.
Opening and closing the luggage
compartment lid with foot motion (kicking
movement)
Applies to: vehicles with sensor-controlled luggage compart-
ment lid


BGA-0025 7



Fig. 30 Vehicle rear: foot motion (example)
The luggage compartment lid can be opened and
closed automatically 1) > /A\ in General informa-
tion on page 35.
Requirements: you must be carrying your conven-
ience key* with you. The ignition must be switch-
ed off. You must be standing at the center behind
the luggage compartment lid.
> Move your foot back and forth under the bump-
er one time > fig. 30. Do not touch the bumper.
Make sure you have firm footing. The luggage
compartment lid will open or close ») once the
system detects the movement. The automatic
opening or closing will be canceled if you re-
peat one of the movements described.

_/\, WARNING
Observe the safety precautions > page 35.


D_ The closing function applies to vehicles that also have au-
tomatic luggage compartment lid operation.
38

) Tips
The luggage compartment lid will only open
or close )) if you perform the movement as
described. This prevents the luggage com-
partment lid from opening or closing due to
similar movements 2), such as when you walk
between the rear of the vehicle and your ga-
rage door. In some situations, the function
may be limited or temporarily unavailable.
This may happen if:
— You are standing too close to the bumper or
too far away from it
— The luggage compartment lid was closed or
opened immediately beforehand
— You park close to a hedge and the branches
move back and forth under the vehicle for a
long period of time
— You clean your vehicle, for example with a
pressure washer or in a car wash
— There is heavy rain
— The bumper is very dirty, for example after
driving on salt-covered roads
— There is interference to the vehicle key's ra-
dio signal, such as from mobile devices or
remote controls
Mechanically unlocking the luggage
compartment lid
The luggage compartment lid can be released
from the inside in an emergency.


Fig. 31 Inner luggage compartment lid: access to the
emergency release

Opening and closing

These functions are operated in the MMI. Multi-
ple receivers can be programmed, which can con-
trol the functions of up to eight!) hand-held
transmitters.

ZA WARNING
— When operating or programming the garage
door opener, make sure that no people or
objects are in the area immediately sur-
rounding the equipment. People can be in-
jured or property can be damaged if struck
when closing.
— Do not allow yourself to be distracted from
traffic by the viewing and operating the dis-
plays.
@ Tips
— If you sell your vehicle, remove the key user
= page 28 and reset all settings to the fac-
tory settings > page 237.
— For an explanation on conformity with the
FCC regulations in the United States and the
Industry Canada regulations, see
=> page 295.
@) Tips
Before you program your system to the ga-
rage door opener, first check the compatibili-
ty:
— Ask an authorized Audi dealer or authorized
Audi Service Facility or check at www.
homelink.com. You can also find more infor-
mation about HomeLink there.

— You can display information about Home-
Link (compatibility level/status/country
code/HomeLink generation) in the MMI:
— Select on the home screen: VEHICLE > Set-
tings & Service > Garage door opener > (i).
Applies to: vehicles with garage door opener
Requirements: the remote control transmitter
must be programmed > page 42, the vehicle

)) The possible number of hand-held transmitters depends
on the equipment.
42
must be within range of the system, and the igni-
tion must be switched on.
There are multiple options to open or close the
system (such as the garage door).
> If you have only programmed one remote con-
trol transmitter, press the -@ button on the
lower display. Or
> If you have programmed multiple remote con-
trol transmitters, press the -@ button on the
lower display and then press the respective sys-
tem button. Or
> If you have configured the programmable
steering wheel button*, press the > button
=> page 26 and then press the respective button
for the system. Or
> Applies to: vehicles with location pairing: If you
have programmed Location pairing, press the
button for it on the upper display (notification
center > page 19). As you approach the system,
the button is displayed on the MMI.
If transmission was successful, the message:
Send to: XXX will appear.
Applies to: vehicles with garage door opener
You can program both fixed code and rolling code
systems in the MMI using the procedure that is
described.
Requirement: the ignition must be switched on.
Programming the system
Applies to: MMI
Requirement: the hand transmitter must be
present and the vehicle must be within range of
the system (such as the garage door) that you
would like to program.
> If you are programming the garage door opener
for the first time, press the - button on the
lower display. Follow the instructions in the
MMI. Or
> If you would like to program other systems, se-
lect on the home screen: VEHICLE > Settings &
Service > Garage door opener. Select the >

Lights and Vision

dealer or authorized Audi Service Facility to have > To turn the compass on or off, press the button
the malfunction repaired. @ until the compass display in the mirror turns
on or off.
Digital compass
The digital compass only works when the ignition
is turned on. The directions are indicated with ab-
breviations: N (north), NE (northeast), E (east),
SE (southeast), S (south), SW (southwest), W
(west), NW (northwest).
To prevent inaccurate compass readings, do
not bring any remote controls, electrical devi-
ces or metallic objects near the mirror.








B42-0405

Fig. 48 Magnetic zone map
The magnetic zone must be adjusted correctly for > Press and hold the button @ > page 54, fig. 47
the compass to read accurately. until the number of the magnetic zone appears
in the interior rearview mirror.
54
>

4KE012721BE
Driving

@) Tips
— Brief noises are normal when starting and
stopping the vehicle and are no cause for
concern.
— It may not be possible to start the vehicle in
extremely low temperatures.
— The drive power depends on the tempera-
ture and the charge level of the high-volt-
age battery.
Messages
E Engine start system: malfunction! Please
contact Service
Do not switch the ignition off because you may
not be able to switch it on again. Drive to an au-
thorized Audi dealer or authorized Audi Service
Facility immediately to have the malfunction cor-
rected.
E Engine start system: malfunction! Please
contact Service
There is a malfunction in the engine start system.
Drive immediately to an authorized Audi dealer
or authorized Audi Service Facility to have the
malfunction repaired.
B Remote control key: key not detected. Is the
key
still in the vehicle?
The vehicle key was removed from the vehicle
while the drive system was active. If the vehicle
key is no longer in the vehicle, you can no longer
switch on the ignition or the drive system after
switching off the drive system. You also cannot
lock the vehicle from the outside.
Remote control key: hold back of key
against the designated area. See owner's man-
ual
The battery in the vehicle key may be drained or
there may be a malfunction. To start the vehicle,
you must also hold the vehicle key against the lo-
cation shown ?) > page 88, fig. 82.
If the malfunction remains, drive immediately to
an authorized Audi dealer or authorized Audi
Service Facility to have the malfunction correct-
ed.
When driving
Starting to drive, stopping, and parking
Starting from a stop
> Press and hold the brake pedal.
> Switch on the drive system.
> Select a gear.
> Release the parking brake.
> Release the brake pedal.
> Press the accelerator pedal to accelerate.
Always make sure that the vehicle does not
“creep” when starting to drive and maneuvering.
If you take your foot off the brake pedal, the ve-
hicle will not be set into motion by the drive sys-
tem.
Stopping and parking
> Bring the vehicle to a full stop and press and
hold the brake pedal.
> Set the parking brake.
> Select the “P” selector lever position to secure
the vehicle from rolling away.
» Turn the steering wheel when parking on in-
clines so that the wheels will roll into the curb
if the vehicle starts moving.
> Switch off the ignition before leaving the vehi-
cle.
On hills, activate the parking brake first and then
shift into the "P" selector lever position. This pre-
vents too much stress from being placed on the
locking mechanism.

Z\ WARNING
— Always set the parking brake when leaving
your vehicle, even if for a short period of
time. If the parking brake is not set, the ve-
hicle could roll away, increasing the risk of
an accident.
— Do not leave your vehicle unattended while
the drive system is active, because this in-
creases the risk of an accident.
— If the parking brake is set, it can release au-
tomatically when the accelerator pedal is
pressed. To reduce the risk of an accident,
do not inadvertently press the accelerator >

89

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Audi connect

Services
Applies to: vehicles with Audi connect Infotainment
Depending on the country and the vehicle equip-
ment, the following services may be available:
Weather information
Applies to: MMI
> Press WEATHER on the home screen.
Editing settings: Select: WEATHER > Ga.
Adding a location: select: In a new city > enter
the desired location.
> To permanently set weather for a location,
press on a location.
> To always show the weather based on the vehi-
cle position, press on the crosshairs.
Requirement: route guidance must be active.
> To show the weather at the destination, press
on B&.
Removing a location: select: Z > one or more lo-
cations or Select all > Delete.
Online news
> Applies to: MMI: Press NEWS on the home
screen.
If you logged in to myAudi in your vehicle
= page 27, personalized newsfeeds can be dis-
played.
Access to Twitter
Requirement: you must have connected your ve-
hicle with myAudi > page 27. You must have con-
nected your myAudi account with Twitter.
You can only connect one Twitter account with
your myAudi account. Not all settings can be ad-
justed in the MMI. Some can only be adjusted
through the Twitter website.
> Applies to: MMI: Select on the home screen:
NEWS > G5. Press on a Twitter entry in the list.
Access to the calendar
Requirement: the myAudi app must be installed
and open on your mobile device. Access to your

)) Depends on the country and equipment. These services
are available for a limited time.
calendar must be enabled on your mobile device.
You must be logged into the myAudi app with
your myAudi login data and you must have select-
ed your vehicle. The Wi-Fi function on your mo-
bile device and the MMI must be enabled and
your mobile device must be paired to the MMI
Wi-Fi hotspot > page 188.
You can display the your mobile device calendar
on the MMI.
» Applies to: MMI: Press CALENDAR on the home
screen.

Z\ WARNING
Always follow the information found in > A\
in General information on page 187.
@) Note
Always follow the information found in >@ in
General information on page 187.

Audi connect vehicle
control services
Applies to: vehicles with Audi connect vehicle control
With Audi connect vehicle control services 1), you
can utilize various services using the myAudi app
or online at my.audi.com.

ZA\ WARNING
Always follow the information found in > A\
in General information on page 187.
@) Tips
— Accessing specific data or controlling func-
tions remotely depends on the charge level
of the vehicle battery. Therefore, these
functions only have limited availability after
switching off the ignition.
— An eSIM card establishes the Internet con-
nection for Audi connect vehicle control
services. The costs for this are included in
the price of Audi connect vehicle control >

189

Audi connect

services. The cell phone network, for exam-
ple, must be available to use these services.
Applies to: vehicles with Audi connect vehicle control
> Register at my.audi.com.
> Set the key user > page 28.
> Install the myAudi app on your mobile device
and log in with your access information.
G) Tips
It may also be necessary to enter your 4-digit
PIN set at my.audi.com when accessing some
Audi connect vehicle control services.
Services
Applies to: vehicles with Audi connect vehicle control
Depending on the country and the vehicle equip-
ment, the following services may be available:
Locking and unlocking the vehicle by remote
control
Requirement: the vehicle must be parked and the
ignition must be switched off.
This service allows you to unlock or lock your ve-
hicle.
Vehicle status report
This service transfers driver information system
data to a server. Depending on the vehicle equip-
ment, certain data may be accessed, such as the
remaining range or mileage. The values may dif-
fer from the values displayed in the vehicle.
Car Finder
This service transmits the parking location to a
server when the ignition is switched off. The vehi-
cle location, your location, or the route to your
vehicle can be displayed. The new parking loca-
tion cannot be determined with this service if the
vehicle is moved after shutting the vehicle off
and without switching the ignition on and off
again, for example if the vehicle is towed or sto-
len.
190
Online Audi service request
Requirement: the service must be activated on-
line at my.audi.com and an authorized Audi deal-
er or authorized Audi service facility must be se-
lected.
This service transmits service-relevant data to
your selected authorized Audi dealer or author-
ized Audi service facility. They will contact you
before your next service appointment.
Stolen Vehicle Locator
This service assists you in locating your vehicle if
it is stolen.
— Contact the police. You receive a Case ID.
— Call the service hotline and give your Case ID.
The service hotline will forward the established
data to the police. You receive the Audi Service
hotline number when you purchase your vehicle.
Trip data
Depending on the vehicle equipment, certain
driver information system data is transmitted to
a server. An overview of your trips with the values
from the short-term memory/long-term memory
can be displayed, for example, the driving dura-
tion. The values may differ from the values dis-
played in the vehicle.
Remote charging
Requirement: the ignition must be switched off
when changing the charging mode.
You can control and monitor the charging process
remotely with the service.
— Charging mode: immediate charging or delayed
charging (timer)
— Program the timer
— Deactivate or activate the timer
For additional information, see > page 108.
Auxiliary climate control
Requirement: the ignition must be switched off
when starting or stopping climate control.
You can control the climate control in your vehi-
cle remotely using these services.

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Data privacy

— How far (if at all) the driver was depressing the
accelerator and/or brake pedal; and,
— How fast the vehicle was traveling.
These data can help provide a better understand-
ing of the circumstances in which crashes and in-
juries occur. NOTE: EDR data are recorded by your
vehicle only if a non-trivial crash situation occurs;
no data are recorded by the EDR under normal
driving conditions and no personal data (e.g.
name, gender, age, and crash location) are re-
corded. However, other parties, such as law en-
forcement, could combine the EDR data with the
type of personally identifying data routinely ac-
quired during a crash investigation.
To read data recorded by an EDR, special equip-
ment is required, and access to the vehicle or the
EDR is needed. In addition to the vehicle manu-
facturer, other parties, such as law enforcement,
that have the special equipment, can read the in-
formation if they have access to the vehicle or the
EDR.
Assist system monitor
This vehicle is equipped with an Assist System
Monitor (ASM). The ASM collects data that is not
stored by the EDR in the event of an accident. The
main task of the ASM is to make it possible to un-
derstand the role and the behavior of the assist
systems in these accident situations. In addition
to the data that the EDR stores, the ASM records
data related to the assist systems starting sever-
al seconds before the accident or near-accident.
The data collected by ASM depends on the equip-
ment and may include the following information:
status information of the assist systems (for ex-
ample, if they are switched on or off, system
events, etc.), control interventions (for example,
by ESC, ABS, Audi pre sense’, etc.), and assist
systems settings (such as speed settings).
Special devices and access to the vehicle or to the
ASM are necessary in order to read the data from
the ASM memory. In addition to the vehicle man-
ufacturer, third parties such as law enforcement
authorities can also read and analyze the stored
data if they have access to the vehicle or to the
ASM.
Data usage
Audi can read out the information stored in the
data memories or similar data, or give this infor-
mation to third parties, especially in the follow-
ing situations:
— If the vehicle owner or lessee agrees
— If there is an official request from the police
— Ifa court or authorities request it
If legally permitted, Audi can also use the data
for analysis of vehicle operation and safety per-
formance or provide this data to third parties for
research purposes.
Transmitted information
Data collection
Applies to: vehicles with data collection
Depending on the country, AUDI AG may collect
data for the following purposes, for example: of-
fer and product optimization, public safety, pro-
vision of Audi connect remote vehicle services,
and adaptation to customer expectations. For ex-
ample, various technical function data, environ-
mental data, driving data, and usage data will be
collected for a specific purpose and forwarded to
AUDI AG. The data will be sent from the vehicle
at the time the data was collected.
Applies to: MMI: You can find additional informa-
tion about data collection in the MMI. Select on
the home screen: SETTINGS > General > Legal
notes > About Audi connect.
If you would like to deny data transmission to
AUDI AG, contact an authorized Audi dealer or
authorized Audi Service Facility for more infor-
mation. You also have the option to deactivate
data transmission within the privacy settings.
Privacy settings
Applies to: vehicles with Audi connect
> Applies to: MMI: Select on the home screen:
SETTINGS > Privacy settings.
When using Audi connect services or during data
collection, data will be transmitted from the ve-
hicle.
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>