2020 AUDI E-TRON charging

Telephone
Wireless cell phone charging is Check if wireless charging with the Audi phone box is switched on.
not working or is interrupted. Check if your mobile device is Qi-capable.
Check if your mobile device is positioned correctly in the Audi
phone box = page 175 and no other objects are between them.


The MESSAGES menu is not avail- | Check if the Show messages option is on your mobile device and it
able. is enabled.


186

Audi connect

services. The cell phone network, for exam-
ple, must be available to use these services.
Applies to: vehicles with Audi connect vehicle control
> Register at my.audi.com.
> Set the key user > page 28.
> Install the myAudi app on your mobile device
and log in with your access information.
G) Tips
It may also be necessary to enter your 4-digit
PIN set at my.audi.com when accessing some
Audi connect vehicle control services.
Services
Applies to: vehicles with Audi connect vehicle control
Depending on the country and the vehicle equip-
ment, the following services may be available:
Locking and unlocking the vehicle by remote
control
Requirement: the vehicle must be parked and the
ignition must be switched off.
This service allows you to unlock or lock your ve-
hicle.
Vehicle status report
This service transfers driver information system
data to a server. Depending on the vehicle equip-
ment, certain data may be accessed, such as the
remaining range or mileage. The values may dif-
fer from the values displayed in the vehicle.
Car Finder
This service transmits the parking location to a
server when the ignition is switched off. The vehi-
cle location, your location, or the route to your
vehicle can be displayed. The new parking loca-
tion cannot be determined with this service if the
vehicle is moved after shutting the vehicle off
and without switching the ignition on and off
again, for example if the vehicle is towed or sto-
len.
190
Online Audi service request
Requirement: the service must be activated on-
line at my.audi.com and an authorized Audi deal-
er or authorized Audi service facility must be se-
lected.
This service transmits service-relevant data to
your selected authorized Audi dealer or author-
ized Audi service facility. They will contact you
before your next service appointment.
Stolen Vehicle Locator
This service assists you in locating your vehicle if
it is stolen.
— Contact the police. You receive a Case ID.
— Call the service hotline and give your Case ID.
The service hotline will forward the established
data to the police. You receive the Audi Service
hotline number when you purchase your vehicle.
Trip data
Depending on the vehicle equipment, certain
driver information system data is transmitted to
a server. An overview of your trips with the values
from the short-term memory/long-term memory
can be displayed, for example, the driving dura-
tion. The values may differ from the values dis-
played in the vehicle.
Remote charging
Requirement: the ignition must be switched off
when changing the charging mode.
You can control and monitor the charging process
remotely with the service.
— Charging mode: immediate charging or delayed
charging (timer)
— Program the timer
— Deactivate or activate the timer
For additional information, see > page 108.
Auxiliary climate control
Requirement: the ignition must be switched off
when starting or stopping climate control.
You can control the climate control in your vehi-
cle remotely using these services.

4KE012721BE
Audi connect

— Start or stop climate control
— Program the timer
— Deactivate or activate the timer
For additional information, see > page 85.
Alert services
Requirement: a key user must be set in the vehi-
cle > page 190.
You can adjust the following services in the
myAudi app. You will be notified by a push notifi-
cation and/or e-mail if an alarm is triggered for
your vehicle.
— Geofencing Alert: a permitted/prohibited zone
was entered.
— Speed Alert: a set speed was exceeded.
— Valet Alert: a set speed was exceeded or a per-
mitted/prohibited zone was entered.

ZA\ WARNING
— Do not ignore messages and warning or indi-
cator lights that turn on in the vehicle be-
cause of the information in the vehicle sta-
tus report. This could lead to break downs in
on the road, accidents and serious injuries.
— Only perform the climate control functions
if your vehicle was shut off correctly and the
ignition is switched off.
— Only perform charging functions on the
high-voltage battery if the vehicle is shut off
correctly, is connected to a suitable socket
and if the ignition is switched off.
@) Tips
For some services, you can select if you would
like to be notified with a push notification
and/or an e-mail.


Settings
Ce) atolnl Mariano) 4
> Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Mobile
phone network.
Depending on the country, vehicle equipment,
and connection type, the following functions may
be available:
Data connection settings
Using the Data connection settings menu, you
can set when the system should connect to the
Internet. The Internet connection disconnects
automatically once the requested Audi connect
Infotainment service no longer requires any data.
— Data roaming: data roaming is switched off at
the factory. To use a data connection outside of
the country, data roaming must be switched
on. The setting is stored for the current SIM
card or the mobile device that is currently con-
nected.
— Allow MMI online services: when this function
is switched on, a data connection is automati-
cally established in order to use Audi connect
Infotainment services.
— Allow Wi-Fi devices: when the function is
switched on, mobile devices can use the Inter-
net connection through the Wi-Fi hotspot.
Access point
The connection is configured automatically based
on the SIM card being used. The following values
can be changed. You can obtain more information
from your cell phone service provider.
— Access Point Name (APN): the access point de-
pends on the cell phone service provider and is
assigned automatically.
— User name: your cell phone service provider as-
signs the user name for your online profile.
— Password: your cell phone service provider as-
signs the password for your online profile.
— Apply settings: saves the changed settings.
— Reset configuration: resets the connection set-
tings.
Data usage counter
Your current data usage is displayed.
— Reset counter: you can reset your usage statis-
tics to zero.
— Warning limit: you can set a warning limit for
your data usage (GB/MB).
191
>

Navigation

@® More: see > page 211, Options.
@ Weather: Requirement: the MMI must be
connected to the Internet > page 187, Audi
connect. Also see > page 189.
® Applies to: MMI and telephone
Call: Requirement: a mobile device must be
connected to the MMI = page 173. You will
make a direct call to the phone number that
is stored for the destination.
© Start: starts navigation to the displayed des-
tination directly. The map will be displayed
= page 204, Map operation.
@ Parking: press Parking to search for a park-
ing space at the destination. You can use the
parking space as the destination or stopover.
Details: Requirement: the MMI must be con-
nected to the Internet > page 187, Audi con-
nect.
© Weather at the destination: Requirement:
the MMI must be connected to the Internet
=> page 187, Audi connect.
Display of distance/driving time to the des-
tination
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 187.
Selecting a destination from the map
Applies to: vehicles with navigation system
A point on the map can be used as the destina-
tion.
Opening the map
Applies to: MMI
> Press NAVIGATION on the home screen.
> If necessary, press A to display the map.
Adjusting the scale
> Select: / > select a scale.
Marking the destination
> Press and hold a point on the map until a mark-
ing appears @1) > page 203, fig. 143. Or: the
address of the selected destination is displayed
> page 203, fig. 143.
202
Selecting map content (such as POIs) as the
destination
Requirement: map content must be displayed
=> page 211.
> Press on map content on the map (for example,
@) > page 203, fig. 143).
Selecting the destination
> Select: @) > page 203, fig. 143. Or:
> To display destination details, press on 9
=> page 203, fig. 143 > Start.
Route guidance will be activated and the map will
be displayed > page 203, fig. 142.
SS) ree meee) EL
Applies to: vehicles with navigation system
You can enter additional destinations during ac-
tive route guidance.
Entering a stopover
Requirement: route guidance must be active.
> Enter a destination > page 198.
Displaying stopovers or the route plan
All destinations are listed in the route plan.
> Press on @) > page 203, fig. 142 on the map.
Editing stopovers
> Press on 7) 9 page 203, fig. 142 on the map.
> Adding a stopover: Select: Add destination >
select a destination > Add.
> Moving a stopover: press Z. Touch the > sym-
bol and move the entry to the desired position.
Press Done.
> Deleting a stopover: Select: Z > one or more
entries or Select all > Delete > (Done).
Come eC lle
Applies to: vehicles with navigation system and e-tron route
planner
The MMI includes the charging stations along the
route, if the destination cannot be reached with
the current battery charge level.

4KE012721BE
Navigation

Requirement: the e-tron route planner must be
switched on > page 211. The charging target
must be set to at least 95% > page 113.
Entering a destination using e-tron route
planner
> Enter a destination.
If the destination is out of range, a fast route
with stopovers for charging is automatically sug-
gested.
> To access alternative routes with stopovers for
charging, press “ before you accept the e-tron
route plan.
> To start the suggested route guidance, press
Accept.
> To display the route, press @ on the map
=> page 203, fig. 142.
The destination is located outside of the
range
The F! symbol will be displayed if the destination
in the current route plan cannot be reached.
> Press on on the map. The route plan will be
displayed.
> Press e-tron route planner to calculate an al-
ternative route with suitable charging stations.
> Press Accept.
The calculated arrival time, the estimated bat-
tery charge level fH, the suggested charging dura-
tion s+, and the distance from the current loca-
tion are displayed in the e-tron route planner for
the respective destination.
@ Tips
— The calculated arrival time at the destina-
tion incorporates the suggested time for
charging at the stopovers.
— If the charging target is set below 95%,
then the charging process will be canceled
prematurely and the charging time required
at the stopover will not be reached.
— In order to include current daily information
about charging stations during route plan-
ning, start the e-tron route planner when an
Internet connection is available > page 19.
— Check if there is a map update in the MMI
and start the map update, if necessary.

Stopping route guidance
Applies to: vehicles with navigation system
Requirement: route guidance must be active and
the map must be displayed.
> Applies to: MMI: Press @) © page 203,
fig. 142. Or:
> Applies to: Multifunction steering wheel: Select
in the instrument cluster: Navigation tab >
button > Cancel route guidance.
Map
Map functions

Applies to: vehicles with navigation system
eRe Pete
Dresher, Upper Dublin Twp, PA, 1

aa Ss)
Fig. 143 Upper display: marked map item
Opening the map
Applies to: MMI
> Press NAVIGATION on the home screen.
> If necessary, press A\ to display the map.
The following list gives an overview of the infor-
mation displayed on the map. Press on any func-
tion (for example, alternative routes) to show ad-
ditional options.
Destination input > page 198
Intelligent search > page 198
Cancel route guidance > page 203
Current route
Request spoken prompt
©OO®OCOLO Alternative routes > page 206
203

4KE012721BE
Media

Amazon Alexa
Applies to: vehicles with Amazon Alexa Integration
You can play various Amazon Alexa content using
the MMI. The voice recognition system is used to
operate it.
Requirement: Amazon Alexa must be activated
=>page 25.
> Start Amazon Alexa using the voice recognition
system.
> Applies to: MMI: Select on the home screen:
MEDIA > Source > Amazon Alexa.
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 187.
Multimedia connections
USB adapter cable
OL
a| =
oS
Fig. 152 Audi Genuine Accessories: USB adapter

[RAH-9202.
\


You can connect your mobile devices through the
Audi music interface to the MMI using the USB
adapter and charge the battery at the same time.
You can purchase the USB adapter cable from an
authorized Audi dealer or at specialty stores:
@ USB adapter for devices with a mi-
cro USB connection
@ USB adapter for devices with an Ap-
ple Lightning connection
@ USB adapter for devices with USB
type C connection
CG) Note
Handle the USB adapter carefully. Do not al-
low it to be pinched.
@ Tips
Mobile devices with an Apple Dock connector
can only be charged using a USB adapter de-
signed for devices with an Apple Dock connec-
tor. Data cannot be transmitted.
ONU reason Tale)
Connect your mobile devices to the Audi music in-
terface in order to operate them through the
MMI and charge the batteries.
The Audi music interface USB ports are located in
the storage compartment under the front and
rear* center armrest and are labeled with the «<>
symbol. If multiple USB devices are connected to
the USB ports (for example, a smartphone and a
USB flash drive), all of these devices can be used
as the playback source.
Connecting or charging mobile devices using
a USB adapter
> Connect the matching USB adapter to the Audi
music interface USB port and connect it to the
mobile device, such as a smartphone.
The battery will charge automatically.
Mobile devices connected to the Audi music inter:
face can be started and operated using the MMI
=> page 226.
Disconnecting a mobile device from the Audi
music interface
> Remove the USB adapter cable from the Audi
music interface.

ZA WARNING
Driving requires your complete and undivided
attention. As the driver, you have complete re-
sponsibility for safety in traffic. Never operate
mobile devices while driving, because this in-
creases the risk of an accident. >

225

4KE012721BE
Checking and Filling

Battery
ella mele ele sce)
Because of the complex power supply, all work on
batteries such as disconnecting, replacing, etc.,
should only be performed by an authorized Audi
dealer or authorized Audi Service Facility > A\.
Batteries with different technologies are instal-
led in your vehicle:
— 12 Volt vehicle battery (for example, for basic
power supply) > page 245, 12 Volt vehicle bat-
tery
— High-voltage battery (for example, for electric
drive system, climate control) > page 107, In-
troduction
Not running the vehicle for long periods of
time
When the vehicle is not used for long periods, the
12 Volt vehicle battery will drain little by little. To
ensure that the vehicle can still be started, the
electrical equipment will be limited or switched
off. Some convenience functions, such as interior
lighting or power seat adjustment, may not be
available under certain circumstances. The con-
venience functions will be available again when
you establish drive ready mode.
Even when electrical equipment is switched off,
the equipment can still drain the 12 Volt vehicle
battery if the vehicle is not driven for long peri-
ods of time. Deep draining results in a chemical
reaction that destroys the inside of the battery.
To reduce the risk of this, the battery must be
charged monthly by an authorized Audi dealer or
authorized Audi Service Facility > page 246. Con-
tact an authorized Audi dealer or authorized Audi
Service Facility for more information.
Winter operation
Cold weather places an especially high load on
the 12 Volt vehicle battery. Have the battery
checked by an authorized Audi dealer or author-
ized Audi Service Facility before cold weather be-
gins.

ZA\ WARNING
All work on the battery or electrical system in
your vehicle can result in injuries, chemical
burns, accidents, or burns. Because of this, all
work must be performed only by an author-
ized Audi dealer or authorized Audi Service Fa-
cility.

A WARNING
California Proposition 65 Warning:
— Battery posts, terminals and related acces-
sories contain lead and lead compounds,
chemicals known to the State of California
to cause cancer and reproductive harms.
Wash hands after handling.
@) Note
If the vehicle will be parked for long periods
of time, protect the 12 Volt vehicle battery
against the cold so that it will not “freeze”
and become damaged. Have the battery
charged by an authorized Audi dealer or au-
thorized Audi Service Facility > page 246,
Charging the 12 Volt vehicle battery.
12 Volt vehicle battery
Explanation of warnings:
Battery acid is highly corrosive. Always
wear protective gloves and eye protection.
Fire, sparks, open flame, and smoking are
®& forbidden.
@/
ma



Always wear eye protection.


A highly explosive mixture of gases can
A» form when charging batteries.

Always keep children away from battery
®) acid and the battery.

Always follow the instructions in the oper-
ating manual.


@) For the sake of the environment
% Lead-acid batteries must be disposed of
using methods that will not harm the environ-
ment. Do not dispose of them in household

245
>

Checking and Filling

trash. They contain harmful substances, such
as sulfuric acid and lead, and also recyclable
raw materials. Contact an authorized Audi
dealer or authorized Audi Service Facility for
more information.
Charging the 12 Volt vehicle battery
The vehicle cannot be operated when the 12 Volt
vehicle battery is drained. The vehicle battery
must not be charged under any circumstances.
Contact an authorized Audi dealer or authorized
Audi Service Facility.
@) Note
The charging of the vehicle battery requires
specialized knowledge and technology.
— The vehicle battery may only be charged by
an authorized Audi dealer or authorized
Audi Service Facility. Otherwise, the elec-
tronic systems in the vehicle may be severe-
ly damaged.
— The jump start pins in the motor compart-
ment are designed specifically for qualified
technicians.
Windshield washer
system

B4M-0135}


Fig. 160 Motor compartment: washer fluid reservoir cap
Observe the safety precautions > page 240, Gen-
eral information.
The windshield washer reservoir “> contains the
cleaning solution for the windshield and the
headlight washer system > fig. 160, > page 242.
The reservoir capacity can be found in
=> page 298.
246
To reduce the risk of lime scale deposits on the
spray nozzles, use clean water with low amounts
of calcium. Always add window cleaner to the wa-
ter. When the outside temperatures are cold, an
anti-freezing agent should be added to the water
so that it does not freeze.
Message
3 Please add washer fluid
Fill the washer fluid for the windshield washer
system and the headlight washer system* when
the ignition is switched off.
() Note
—The concentration of anti-freezing agent
must be adjusted to the vehicle operating
conditions and the climate. A concentration
that is too high can lead to vehicle damage.
— Never add radiator anti-freeze or other addi-
tives to the washer fluid.
— Do not use a glass cleaner that contains
paint solvents, because this could damage
the paint.
Service interval display
The service interval display detects when your ve-
hicle is due for service.
The service interval display works in two stages:
— Inspection reminder: after driving a certain
distance, a message appears in the instrument
cluster display each time the ignition is switch-
ed on or off. The remaining distance or time is
displayed briefly.
— Inspection due: if your vehicle has reached an
inspection interval, the message Inspection
due! appears briefly after the ignition is switch-
ed on and off.
Checking service intervals
You can check the remaining distance or time un-
til the next service.
Applies to: MMI: Select on the home screen: VE-
HICLE > Settings & Service > Service intervals >