2020 AUDI E-TRON Owners Manual

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Audi connect

— Start or stop climate control
— Program the timer
— Deactivate or activate the timer
For additional information, see > page 85.
Alert services
Requirement: a key user must be set in the vehi-
cle > page 190.
You can adjust the following services in the
myAudi app. You will be notified by a push notifi-
cation and/or e-mail if an alarm is triggered for
your vehicle.
— Geofencing Alert: a permitted/prohibited zone
was entered.
— Speed Alert: a set speed was exceeded.
— Valet Alert: a set speed was exceeded or a per-
mitted/prohibited zone was entered.

ZA\ WARNING
— Do not ignore messages and warning or indi-
cator lights that turn on in the vehicle be-
cause of the information in the vehicle sta-
tus report. This could lead to break downs in
on the road, accidents and serious injuries.
— Only perform the climate control functions
if your vehicle was shut off correctly and the
ignition is switched off.
— Only perform charging functions on the
high-voltage battery if the vehicle is shut off
correctly, is connected to a suitable socket
and if the ignition is switched off.
@) Tips
For some services, you can select if you would
like to be notified with a push notification
and/or an e-mail.


Settings
Ce) atolnl Mariano) 4
> Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Mobile
phone network.
Depending on the country, vehicle equipment,
and connection type, the following functions may
be available:
Data connection settings
Using the Data connection settings menu, you
can set when the system should connect to the
Internet. The Internet connection disconnects
automatically once the requested Audi connect
Infotainment service no longer requires any data.
— Data roaming: data roaming is switched off at
the factory. To use a data connection outside of
the country, data roaming must be switched
on. The setting is stored for the current SIM
card or the mobile device that is currently con-
nected.
— Allow MMI online services: when this function
is switched on, a data connection is automati-
cally established in order to use Audi connect
Infotainment services.
— Allow Wi-Fi devices: when the function is
switched on, mobile devices can use the Inter-
net connection through the Wi-Fi hotspot.
Access point
The connection is configured automatically based
on the SIM card being used. The following values
can be changed. You can obtain more information
from your cell phone service provider.
— Access Point Name (APN): the access point de-
pends on the cell phone service provider and is
assigned automatically.
— User name: your cell phone service provider as-
signs the user name for your online profile.
— Password: your cell phone service provider as-
signs the password for your online profile.
— Apply settings: saves the changed settings.
— Reset configuration: resets the connection set-
tings.
Data usage counter
Your current data usage is displayed.
— Reset counter: you can reset your usage statis-
tics to zero.
— Warning limit: you can set a warning limit for
your data usage (GB/MB).
191
>

Audi connect


Always follow the information found in > AV
in General information on page 187.

Always follow the information found in >@ in
General information on page 187.
For more information on roaming charges,
contact your cell phone service provider.
Applies to: vehicles with Wi-Fi hotspot
Requirement: the ignition must be switched on.
» Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Wi-Fi.
Depending on the country and the vehicle equip-
ment, the following functions may be available:
Wi-Fi
When the function is switched on, the MMI's Wi-
Fi hotspot is active and Wi-Fi devices can be con-
nected to the hotspot.
Wi-Fi hotspot settings
The Wi-Fi connection between the MMI and your
Wi-Fi device is encrypted. You can change the fol-
lowing information if needed.
— Access point (SSID): name of the Wi-Fi hot-
spot.
— Password: A random initial password was set in
the MMI at the factory. Audi recommends
changing the initial password. Only use secure
Troubleshooting
Applies to: vehicles with Audi connect Infotainment
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.

D_ Not available in every market.
192
passwords that conform to the general guide-
lines for secure passwords. For more informa-
tion, refer to reputable and current sources on
password security.
— Visible to others: you can switch the visibility
of the Wi-Fi hotspot on or off.

Always follow the information found in > AV
in General information on page 187.

Always follow the information found in >@ in
General information on page 187.
Data plans!)
Applies to: vehicles with data plans
Requirement: you must have created a myAudi
account at my.audi.com. Your vehicle must be
registered in your myAudi account.
You can purchase data plans at my.audi.com.

Always follow the information found in > AV
in General information on page 187.

Always follow the information found in >@® in
General information on page 187.
Depending on the country, applicable data
plans may need to be purchased when driving
in other countries.

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Audi connect

Audi connect Infotainment serv-
ices: individual Audi connect Info-
tainment services are grayed out or
not available.
Some Audi connect Infotainment services must be activated or
configured through your personal myAudi account before using
them for the first time. You can find detailed information online
at my.audi.com.

Wi-Fi hotspot: it is not possible to
connect through Wi-Fi.

Check if Wi-Fi is activated in the MMI S page 192.
Delete all existing Wi-Fi connections on your mobile device and

restart it.

193

Emergency call

Emergency call
Overview
Applies to: vehicles with emergency call function
An emergency call is a combination of data trans-
mission and a phone call. The data transmission
from your vehicle forwards important informa-
tion, such as the vehicle and position data, to the
emergency call center.
Depending on the country and the vehicle equip-
ment, the following functions may be available:
With the emergency call, you can call for help in
dangerous situations as quickly as possible. Use
this function when emergency help is needed
=> page 194.
— Audi connect emergency call (TPS emergency
call). This eCall system uses emergency call
centers operated by third party providers.
With online roadside assistance, you can request
assistance if there is a breakdown or a minor acci-
dent > page 195.
ZX WARNING
In areas with poor GPS reception or outside
the coverage range of the respective cell
phone service provider, some functions and/or
services may not be available, it may not be
possible to send or receive data, or functional-
ity may be limited.
@) Tips
To see which data can be transmitted, visit
your Audi country or sales region website at
www.audi.com.


Emergency call
Applies to: vehicles with emergency call function
The services are provided through a SIM card in-
stalled in the vehicle. Services are provided as-
suming that the cell phone network required for
the installed SIM card is functioning and availa-
ble for use. The available services set by Audi AG
are only available within the cell phone network
194
coverage area for the cell phone service provider
selected by Audi AG.
@ Tips
— The emergency call function cannot be deac-
tivated in the Infotainment system settings.
— The availability of the TPS emergency call is
limited to certain times.
—The costs for call and data connections for
TPS emergency calls is included in the price
of the services.
Functions
Applies to: vehicles with emergency call function
A TPS emergency call can be made manually or
automatically > page 194.
Making an emergency call
Applies to: vehicles with emergency call function

Fig. 137 Front headliner: cover for the emergency call but-
ton
Manual emergency call
Requirement: the ignition must be switched on.
> Tap the cover (J) to open it.
> Press and hold the emergency call button until
the LED @) blinks. The emergency call will be
made.
> If the emergency call button is pressed by mis-
take, then press it again immediately and hold
it until the LED stays on. The emergency call
will be canceled.
Automatic emergency call
The vehicle electrical system initiates an auto-
matic emergency call under certain circumstan-
ces, for example if an airbag deploys. The LEDin >

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Emergency call

the emergency call button (2) will blink. The
emergency call will be made. The emergency call
cannot be canceled.
LED status
— Green - The emergency call function is availa-
ble.
— Red - There is a malfunction in the emergency
call function. Contact an authorized Audi dealer
or authorized Audi Service Facility. Note the
messages about the availability of the emer-
gency function > page 195.
— Off - The emergency call function is not availa-
ble, perhaps because no network is available.
Warnings
If there is a critical system failure in the emer-
gency call systems, the vehicle occupants will re-
ceive the following warning: see > page 195, LED
status and > page 195, Messages.
@) Tips
If the emergency call is canceled due toa
poor connection, then the system automati-
cally tries to connect again.
Messages
Applies to: vehicles with emergency call function
& Emergency call function: malfunction! Re-
stricted functionality. Please contact Service
If this indicator light turns on and this message
appears, the emergency call function is restrict-
ed. For example, you cannot call the emergency
call center, but data may still be transmitted un-
der certain circumstances. Drive to an authorized
Audi dealer or authorized Audi Service Facility im-
mediately to have the malfunction corrected.
&S Emergency call function: malfunction! Func-
tion unavailable. Please contact Service
If this indicator light turns on and this message
appears, you cannot make an emergency call.
Drive to an authorized Audi dealer or authorized

)) The availability of the services offered depends on the
country and may change in the future.
Audi Service Facility immediately to have the
malfunction corrected.
Online roadside
assistance
Applies to: vehicles with online roadside assistance
An online roadside assistance call )) is a combina-
tion of data transmission and a phone call. The
data transmission from your vehicle forwards im-
portant information to the Audi service center,
such as the vehicle and position data.
Cee Te Re tee cary
Applies to: vehicles with online roadside assistance

RAZ-0443



Fig. 138 Front headliner: online roadside assistance but-
ton
Calling online roadside assistance
> Press the button (@). The LED in the button
turns red. The online roadside assistance call
will be made.
> If you press the button () by mistake, then
press it again. Or
> Applies to: MMI: Press Cancel or End call.
Audi incident assistance
A minor accident may be detected by the vehicle
electrical system. You are able to select between
online roadside assistance and an emergency call
in the MMI. >
195

Emergency call

If the roadside assistance call is canceled due
to a poor connection, then the call must be
made again.
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Navigation

Navigation
Opening navigation
Applies to: vehicles with navigation system

Fig. 139 Upper display: standard map: route guidance is
not started
The navigation system directs you to your desti-
nation, around traffic incidents, and on alterna-
tive routes, if desired.
Opening navigation
» Applies to: MMI: Press NAVIGATION on the
home screen.
After accessing the navigation for the first time,
the map is displayed.
Opening navigation using the multifunction
steering wheel
> Applies to: Multifunction steering wheel: Select
the Navigation tab in the instrument cluster.
> To display navigation when route guidance has
started, select in the instrument cluster:
button > Map.
The following functions are available in the MMI:
@ Open the Select destination menu
=> page 198, fig. 140.
@ Open intelligent search directly > page 198.
@ Switch between the map and the menu:
press A repeatedly until the desired function
is displayed.
You can find additional information about the
map update at > page 204, Map operation.

A WARNING
— The demands of traffic require your full at-
tention. Always read the chapter > page 17,
Traffic safety information.


—The route calculated by the navigation sys-
tem is a driving recommendation. Follow
the traffic regulations that are applicable in
the country where you are operating the ve-
hicle. In the event that the driving directions
contradict traffic regulations, always follow
the traffic regulations applicable in the
country where you are operating the vehicle
to reduce the risk of an accident.
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=>©) in General information on page 187.


— Snow and obstructions on the GPS antenna
or trees and large buildings can impair sat-
ellite reception and affect the system's abil-
ity to determine the vehicle position. Sever-
al deactivated or malfunctioning satellites
can also interrupt GPS reception and affect
the system's ability to determine the vehicle
position.
— Because street names sometimes change,
the names stored in the MMI may in rare
cases differ from the actual street name.
— Applies to: Multifunction steering wheel:
Depending on the selected function, it may
be necessary to use the upper display.
— Applies to: vehicles with Audi connect Info-
tainment: Other services may be available
depending on the country and vehicle equip-
ment.
— An additional indicator will appear in the
head-up display.
myAudi navigation
Applies to: vehicles with Audi connect Infotainment
MMI navigation works seamlessly with the myAu-
di app.
Your destinations (favorites, last destinations)
are synchronized through your myAudi account.
Allimportant destinations can be displayed in
the vehicle and in the myAudi app.
197

Navigation

To download the destinations automatically into
the vehicle, we recommend linking the access da-
ta from your myAudi account to your personal
profile > page 27.
myAudi navigation functions:
— You can send destinations and routes from the
myAudi app to the vehicle > page 201.
— Active route guidance in the myAudi app can be
continued in the MMI.
— Depending on the situation, it may be possible
to continue active route guidance from the MMI
in the myAudi app to continue navigating to the
destination after leaving the vehicle.
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 187.
Entering a destination
Select destination
Applies to: vehicles with navigation system
Soest ay Qa
| a
— ees
Pec inter address Cesare Favorites;
a0)
Points of wal. Cras
mee’ @ ace
Fig. 140 Upper display: a: destination menu

Opening a menu
Applies to: MMI
> Press NAVIGATION on the home screen.
> If the map is displayed, press aa @) > page 197,
fig. 139.
The following functions are available > fig. 140:
@ Intelligent search .............. 198
@ Entering anaddress ............ 199
@ Last destinations .............. 199
@) Favorites iwi. cows sevens ay vers 200
198
(C0 Ce 200
AG): Contacts s < ysis ss ques x gees ¥ 201
@ Received destinations & routes . . 201
Intelligent search for navigation
Cdr)
Applies to: vehicles with navigation system
Using the intelligent search, you can enter the
data for a navigation destination in any order all
at once (for example, 5th Avenue New York). You
can search for points of interest, contacts, previ-
ous destinations, received destinations, and
routes or favorites to navigate to the desired des-
tination.
Opening a menu
> Applies to: MMI: Select on the home screen:
NAVIGATION > 2.
Intelligent search
> Enter one or more search terms into the input
field. See > page 21, Text input.
> Press on the desired destination in the results
list. The Details menu will be displayed.
> Press Start. Route guidance will be activated
and the map will be displayed > page 203,
fig. 142.
If the MMI is connected to the Internet
= page 187, Audi connect, the Intelligent search
automatically includes results from the Internet.
See >©.
Change search area
Requirement: route guidance must be active.
> Applies to: MMI: Select on the home screen:
NAVIGATION > &.
>» To change the search area, press %9 / (a) / 3
=> table on page 200 repeatedly until the de-
sired search area is selected.