2020 AUDI E-TRON warning

Emergency assistance

— When the parking lock is engaged, neither
the front nor rear axle may be lowered or
raised more than 10. The driveshafts or
tires could be seriously damaged.
— Towing must not be used to charge the
high-voltage battery (recuperation), be-
cause this could result in major damages to
the tow vehicle or the vehicle being towed.
— The vehicle must not be tow started for
technical reasons.
@ Tips
— Switch Audi pre sense* off > page 158 when
loading the vehicle onto a vehicle carrier,
train, ship, or other type of transportation,
or when towing the vehicle. This can prevent
an undesired intervention from the pre
sense* system.
— Follow the local legal regulations for tow-
ing.
Read and follow the important information under
=> page 281.

Preparations
> Only secure the towing cable or tow bar at the
designated towing loops > page 282,
> page 283.
> Make sure the towing cable is not twisted. Oth-
erwise it could disconnect from the towing loop
while towing.
> Switch the emergency flashers on in both
vehicles > page 47. However, do not do this if it
prohibited by law.
Towing vehicle (front)
> Only start to drive when the towing cable is
taut.
> Press the brake pedal very carefully.
> Avoid sudden braking or driving maneuvers.
Vehicle being towed (rear)
> Make sure the ignition is switched on so that
the steering wheel is not locked and so that you
can use the turn signals, the horn, and the
windshield wipers if needed > A\.
282
> Switching it off before the vehicle has stopped
may impair the function of the brake booster
and power steering. You would then need to
use more force to steer and brake the vehicle.
> Release the parking brake > page 96.
> Select the “N” selector lever position.
> Switch the ESC off to avoid error messages
=> page 105.
> Make sure the towing cable is always taut.

ZA WARNING
— Never tow a vehicle using a tow bar or tow-
ing cable if the vehicle does not have electri-
cal power.
— If the vehicle runs out of power while it is
being towed, stop towing the vehicle imme-
diately and consult an authorized Audi deal-
er or qualified repair facility.

Front towing loop



Fig. 176 Front bumper: installing the towing loop
The threaded opening for the towing loop is lo-
cated on the right side of the front bumper.
» Remove the towing loop from the vehicle tool
kit > page 274.
> Press the cap inward with brief, strong pressure
=> fig. 176. The cap will loosen from the bump-
er.
> Tighten the towing eye as far as it will go into
the mount. Use a suitable object to tighten the
towing eye completely and securely in the
mount.
> After using, place the towing loop back in the
vehicle tool kit.

Fuses and bulbs

Fuses and bulbs
Fuses
oer mie
Fig. 178 Right side of motor compartment: fuse panel cov-

Fig. 179 Front passenger footwell: cover and clip @, left
side of the luggage compartment: cover 3)
A fuse that has blown will have metal strips that
have burned through.
The fuses are located on the right side of the mo-
tor compartment (@) in the front passenger foot-
well (2), and under the left side of the luggage
compartment @).
> Switch the ignition and all electrical equipment
off.
> Check the table that follows to see which fuse
belongs to the equipment.
284

» Remove the screwdriver from the vehicle tool
kit > page 274.
>» Remove the appropriate cover.
> Remove the colored plastic clip from the fuse
panel, if necessary.
> Remove the clip from the fuse panel in the
front passenger’s footwell @).
> Remove the fuse using the clip.
> Replace the blown fuse only with a fuse that
has the same amp rating.
> Reinstall the plastic bracket.
> Install the cover.
Fuse color identification









Color Current rating
in amps
Black 1
Gray 2
Purple 3
Pink 4
Light brown 5
Brown 7.5
Red 10
Light blue 15
Yellow 20
White or transparent [25
Light green 30
Teal 35
Orange 40
ZA WARNING
Do not repair fuses and never replace a blown
fuse with one that has a higher amp rating.
This can cause damage to the electrical sys-

tem and increases the risk of fire.

@) Note
If a new fuse burns out again shortly after you
have installed it, have the electrical system
checked as soon as possible by an authorized
Audi dealer or authorized Audi Service Facili-
ty.

Data privacy

Data privacy
Image recording
Surrounding area monitoring
Applies to: vehicles with surrounding area monitoring
Some vehicle functions require the vehicle’s path
to be detected and evaluated. This is done by
cameras installed permanently on the vehicle
that detect objects in the vehicle's surroundings
(such as obstacles or guard rails). The live images
from the cameras are transmitted to the applica-
ble control module.
The camera images are transferred to the respon-
sible control module for processing and may be
stored, depending on vehicle equipment. The
control
module analyzes the current camera im-
age using image evaluation software. This image
evaluation software detects anonymized techni-
cal measurements, such as distances to objects.
The control module evaluates these technical
measurements and makes it possible for the as-
sist systems to control the vehicle, if necessary.
Data memories
odules
rt 1 oO g|
= +
a

Fig. 184 Driver's side footwell: connection port for the On
Board Diagnostic System (OBD)
Your vehicle is equipped with electronic control
modules for various vehicle systems such as the
airbags. These vehicle control modules store data
while driving normally that is required by an au-
thorized Audi dealer or authorized Audi Service
Facility for diagnosis and repair purposes. Only
certain types of data are recorded for a very short
period of time if a control module has detected a
288

system event. No noises, conversations, or im-
ages will be recorded in the vehicle.
The data may include information such as the ve-
hicle speed, the direction of travel, and informa-
tion about the brake system, or also the behavior
of the restraint system in the event of an acci-
dent. The stored data can be exported and down-
loaded with special devices, which must be con-
nected directly to the vehicle.
On Board Diagnostic System (OBD)
There is a diagnostic connector socket in the driv-
er's side footwell to read out the various control
modules and the event data recorder. Data re-
garding the function and condition of the elec-
tronic control modules is stored in the event
memory. Only have an authorized Audi dealer or
authorized Audi Service Facility read out and de-
lete the event memory.

Z\ WARNING
— Incorrect use of the connection port for the
On Board Diagnostic System can cause mal-
functions, which can then result in accidents
and serious injuries.
— Only allow an authorized Audi dealer or au-
thorized Audi Service Facility to read out the
motor data.

(air) ata recorder
Event Data Recorder
This vehicle is equipped with an Event Data Re-
corder (EDR). The main purpose of an EDR is to
record, in certain crash or near crash-like situa-
tions,
such as an airbag deployment or hitting a
road obstacle, data that will assist in understand-
ing how a vehicle's system performed. The EDR is
designed to record data related to vehicle dynam-
ics and safety systems for a short period of time,
typically 30 seconds or less. The EDR in this vehi-
cle is designed to record such data as:
— How various systems in your vehicle were oper-
ating;
— Whether or not the driver and passenger safety
belts were buckled/fastened;

4KE012721BE
Accessories and technical changes

Technical Modifications
Interference with electronic components, their
software, the wiring, and data transfer may cause
malfunctions. Because of the way electronic com-
ponents are interconnected, such malfunctions
can also impair systems that are not directly in-
volved. This means that you risk both a substan-
tial reduction in the operational safety of your ve-
hicle and increased wear of vehicle components.
Some convenience functions, such as the conven-
ience turn signal function, individual door open-
ing function, and displays, can be reprogrammed
using special workshop equipment. If functions
are reprogrammed, the information and descrip-
tions about these functions in this Owner's Man-
ual may no longer apply to the changed func-
tions. Audi recommends that an authorized Audi
dealer or authorized Audi Service Facility perform
and verify any reprogramming procedures.

ZA\ WARNING
Maintenance procedures, repairs, or technical
modifications that are performed incorrectly
increase the risk of an accident and can lead
to serious injuries.

ZA WARNING
The engine/motor compartment in any motor
vehicle is a potentially dangerous area and can
cause serious personal injury.
— Always use extreme caution when doing any
work in the motor compartment. Always fol-
low commonly accepted safety practices and
use common sense. Never risk personal in-
jury.
— Never perform any work in the motor com-
partment unless you know exactly how to
carry out the job and have the correct tech-
nical information and the correct tools.
— If you are uncertain about what to do, have
the work performed by an authorized Audi
dealer, an authorized Audi Service Facility,
or another qualified workshop. Serious per-
sonal injury may result from improperly per-
formed work.

CG) Note
— Maintenance procedures, repairs or techni-
cal modifications that are performed incor-
rectly can cause damage to the vehicle, such
as corrosion.
— If emergency repairs must be performed,
take your vehicle to an authorized Audi deal-
er or authorized Audi Service Facility as soon
as possible.
— Audi is not liable for damage to the vehicle
resulting from failure to comply with these
guidelines.
(@) For the sake of the environment
— Regular maintenance can help protect the
environment.
— Technical modifications to the vehicle may
have a negative affect on energy use.
@) For the sake of the environment
Certain components in your vehicle such as
undeployed airbag modules, pretensioners
and remote control batteries may contain Per-
chlorate Material - special handling may ap-
ply, See www.dtsc.ca.gov/hazardouswaste/
perchlorate. When the vehicle or parts of the
restraint system including airbag modules
and safety belts with pretensioners are scrap-
ped, all applicable laws and regulations must
be observed. Your authorized Audi dealer is
familiar with these requirements and we rec-
ommend that you have your dealer perform
this service for you.
(i) Tips
Because of your vehicle's aluminum body de-
sign, all service and repair procedures affect-
ing the body should be performed by an au-
thorized Audi dealer or authorized Audi Serv-
ice Facility, who will perform the work accord-
ing to Audi factory specifications. Only Audi
Genuine Parts are used when Audi experts
perform repair or service procedures. Failure
to use Audi Genuine Parts or Audi Genuine Ac-
cessories or performing repairs incorrectly
may result in severe vehicle damage, such as
corrosion.
293

Accessories and technical changes

Accessories and parts
Consult with an authorized Audi dealer or author-
ized Audi Service Facility before purchasing ac-
cessories or replacement parts. We recommend
that you have your vehicle serviced by an author-
ized Audi dealer or authorized Audi Service Facili-
ty and that Audi Genuine Parts and Audi Genuine
Accessories are used.
Audi does not endorse the use of products and
accessories that it has not evaluated, even if the
product is approved by a certified testing agency
or government agency.

ZA\ WARNING
— Installing unapproved accessories or incor-
rect replacement parts can cause vehicle
damage and can increase the risk of an acci-
dent.
— Never attach accessories, such as telephone
holders or cup holders, to the airbag covers
or within the airbag deployment zone, be-
cause this increases the risk of injury if the
airbag deploys.
— On vehicles that have factory-installed li-
cense plate brackets on the front of the ve-
hicle, the brackets may only be replaced
with ones that are the same size and made
of the same material. Do not install any li-
cense plate brackets on the front of vehicles
that do not have factory-installed brackets.
Otherwise, the function of the system could
be impaired.

@) Note
A correctly-installed exterior antenna is re-
quired for operating radio equipment in the
vehicle. Otherwise, the increased electromag-
netic waves can cause malfunctions in the ve-
hicle. Observe the regulations in the country
where the vehicle is being operated and the
instructions from the radio equipment manu-
facturer.
294
Reporting Safety Defects
Applicable to U.S.A.
If you believe that your vehicle
has a defect which could cause a
crash or could cause injury or
death, you should immediately in-
form the National Highway Traffic
Safety Administration (NHTSA) in
addition to notifying
Audi of America, Inc.
2200 Ferdinand Porsche Drive
Herndon, VA 20171
If NHTSA receives similar com-
plaints, it may open an investiga-
tion, and if it finds that a safety
defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However,
NHTSA cannot become involved in
individual problems between you,
your dealer, or Audi of America,
Inc.
To contact NHTSA, you may call
the Vehicle Safety Hotline toll-
free at 1-888-327-4236 (TTY: 1-
800-424-9153); go to http://
www.safercar.gov;

4KE012721BE
Accessories and technical changes

or write to:
Administrator NHTSA
1200 New Jersey Ave.,
S.E. West Building
Washington, DC
20590.
You can also obtain other infor-
mation about motor vehicle safe-
ty from http://www.safercar.gov.
Applicable to Canada
If you live in Canada and you be-
lieve that your vehicle has a de-
fect that could cause a crash, in-
jury or death, you should immedi-
ately inform Transport Canada,
Defect Investigations and Recalls.
You should also notify Audi Cana-
da.
Canadian customers who wish to
report a safety-related defect to
Transport Canada, Defect Investi-
gations and Recalls, may either
call Transport Canada toll-free at:
Tel.: 1-800-333-0510 or
Tel.: 1-819-994-3328 (Ottawa re-
gion and from other countries)
TTY for hearing impaired:
1-888-675-6863
or contact Transport Canada by
mail at:
Transport Canada
Motor Vehicle Safety Investiga-
tions Laboratory
80 Noel Street
Gatineau, QC
J8Z OA1
For additional road safety infor-
mation, please visit the Road
Safety website at:
English:
http://www.tc.gc.ca/eng/
motorvehiclesafety/menu.htm
French:
http://www.tc.gc.ca/fra/
securiteautomobile/menu.htm
Declaration of
compliance for telecom-
munications equipment
and electronic systems
The manufacturer is not liable for radio malfunc-
tions that are caused by unauthorized changes to
the equipment.
Equipment
The following equipment complies with FCC sec-
tion 15 and RSS-Gen:
— Adaptive cruise assist*
— Remote control key
— Cell phone package*
— Garage door opener (HomeLink)*
— Intersection assistant*
— Side assist*
— Exit warning*
— Rear cross traffic assist*
— Wi-Fi hotspot*
295

Accessories and technical changes

FCC Part 15.19
This device complies with part 15 of the FCC
Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any
interference received, including interference that
may cause undesired operation.
FCC Part 15.21
Changes or modifications not expressly approved
by the party responsible for compliance could
void the user's authority to operate the equip-
ment.
RSS-Gen
This device complies with Industry Canada’s Li-
cence-exempt RSSs. Operation is subject to the
following two conditions:
(1) This device may not cause interference; and
(2) This device must accept any interference, in-
cluding interference that may cause undesired
operation of the device.
Long Range Radar* - Additional declarations
of compliance
Radiofrequency radiation exposure Information:
This equipment complies with FCC and IC radia-
tion exposure limits set forth for an uncontrolled
environment. This equipment should be installed
and operated with minimum distance of 20 cm
between the radiator and your body. This trans-
mitter must not be co-located or operating in
conjunction with any other antenna or transmit-
ter.
Audi e-tron charging system* - Additional
conformity declarations and statements
This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These lim-
its are designed to provide reasonable protection
against harmful interference in a residential in-
stallation. This equipment generates, uses and
can radiate radio frequency energy and, if not in-
stalled and used in accordance with the instruc-
tions, may cause harmful interference to radio
communications. However, there is no guarantee
that interference will not occur in a particular in-
296
stallation. If this equipment does cause harmful
interference to radio or television reception,
which can be determined by turning the equip-
ment off and on, the user is encouraged to try to
correct the interference by one or more of the
following measures:
— Reorient or relocate the receiving antenna.
— Increase the separation between the equip-
ment and receiver.
— Connect the equipment into an outlet on a cir-
cuit different from that to which the receiver is
connected.
— Consult the dealer or an experienced radio/TV
technician for help.
This Class B digital apparatus complies with
Canadian ICES-003.
Integrated Toll Module* - FCC (USA) and
ISED (Canada)
This device complies with FCC rules part 90 and
Innovation, Science, and Economic Development
Canada RSS-137. Operation is subject to the fol-
lowing two conditions: (1) This device may not
cause harmful interference, and (2) This device
must accept any interference that may be re-
ceived including interference that may cause un-
desired operation. WARNING: The transmitter
has been tested and complies with FCC and ISED
rules. Changes or modifications not expressly ap-
proved by the party responsible for compliance
could void the user’s authority to operate the de-
vice.
This equipment complies with FCC and ISED radi-
ation exposure limits set forth for an uncontrol-
led environment. End Users must follow the spe-
cific operating instructions for satisfying RF ex-
posure compliance. This transmitter must be at
least 20 cm from the user and must not be co-o-
cated or operating in conjunction with any other
antenna or transmitter.

4KE012721BE
Index

A
A/C cooling mode..........-. eee eee eee ee
Accelerator pedal.............--0000 000
also refer to Accelerator pedal...........
AccessorieS ...... 0.0000 c ee eee eee 75,
Active lane assist
refer to Lane departure warning.........
refer to Lane guidance................
Adaptive cruise assist................00.
Cleaning sensors... ... 0... cee eee eee
Predictive control....................
Adaptive cruise control
refer to Adaptive cruise assist..........
Adaptive dampers « wea sv saws ss meme : 2 oe
Adjusting the air distribution.............
Adjusting the brightness.................
Adjusting the sound..............-..00-
Adjusting the temperature...............
Adjusting the vents ............0eceee eee
Adjusting the volume...............00005
Adjusting the volume (announcements) .. . .
Adjusting the welcome sound............
Airbag SySteM « » seme s eeu s = oem et Sa Eee
Air suspension..............0..00.000.
Alarm system
refer to Anti-theft alarm system..........
Alignment pin (changing the wheel).......
All-weather lights .............. eee eee ee
Allseason tires. ..... 00. .2.000200200005
All wheel drive
FOfEF TO QUAL eis << scces cs wees ce eee
Amazon Alexa integration
Media playback.............--.0-+-05
QPeration « anes «6 cases © o cusses » x ceotane ¥ # ee¥ve
AMI
refer to Audi music interface...........
Android Auto
refer to Audi smartphone interface......
Anti-freeze
Windshield washer system.............
Anti-lock braking system .............00.
Anti-Slip Regulation.................04.
Anti-theft alarm system ..........--..00--
Anti-theft wheel bolts..................
Apple CarPlay
refer to Audi smartphone interface...... 234
Aspect ratio (video) ..........-...-. 228, 230
ASR
refer to Anti-Slip Regulation............ 104
Audi adaptive light..................005. 45
Audi connect
referto CONNECt. . .c..s cc ives esas ae ss 187
Audi connect Remote & Control
refer to Vehicle control services......... 189
Audidrive'selecticn, « + sau oz scum « x newe yoo 101
Audi e-tron compact charging system..... 117
Adjusting the charging power level...... 118
Changing or attaching the power cable... 122
S@CUTING . 6... eee eee eee eee 122
Status and malfunction indicators....... 118
Audi musicinterface...........000 0c ee 225
AUGIG TINGS css = ¢ cans & ¢ eee 5s eee £ eee 226
Audi phone box. ..........00-.00 eevee 175
Audi presens@... 2.0... 0. c cece eee eee 154
M@SSAQES vcers « 5 ery § 2 eae Fe ERGY Fd eee 158
Audi pre sense front..............eeeee 155
Audi side assist
refer to Side assist............--.-+--5 158
Audi smartphone interface.............. 234
Legalinformation ¢ cscs os wae ae ewes «2 238
Audi virtual cockpit
refer to Instrument cluster.............. 11
AUTO
Automatic headlights................0- 4S
Climate control system..............0-5 83
Auto Lock (central locking) ............... 29
Automatic climate control system
refer to Climate control system.......... 82
Automatic luggage compartment lid.... 37,38
Automatic wipe/wash system............. 51
Auxiliary climate control................. 85
Average consumption.............00000. 14
Average speed .... 2.0... . cee eee eee eee 14
B
Bag hooks ......... 00 eee eee eee eee 76
Battery
Charge level display.................0.. 11
Charging (12 Volt vehicle battery)....... 246
High-voltage battery.................. 107