Table of contents
Options and settings................. 230
Supported media and file formats...... 232
Troubleshooting wv s & wees se cows 6 bey 233
Audi smartphone interface...... 234
SGtUP = stain ¢ 2 eeuis = Hae x Rae GR ROE 234
Troubleshooting swies 2 osc se enw so exe 235
Additional settings.............. 236
SYStETISECLINGS: « + eaws « + caves 5 3 seems 5 236
Connected devices............0 000s 237
Legalinformation................... 238
Maintenance and Care........... 240
Checking and Filling............. 240
Motor'compartment’. sc. ¢ « wcen es oes 240
COOliMgISyStEIM ss sumsivs aw swseee ew smnvews oo ane 242
Brake fluid. ........ 0.0.0.0 c eee eee 243
Electrical SVSt@liccs « s scum 2 : sare o 2 wae 244
Battenyis ¢ «sic s 6 wen 2 9 ween oy were 2 ere 245
Windshield washer system...........- 246
Service interval display............... 246
WWINGOIS : ceciices co costes 6 a sncewvs ow oneners 0 at 248
Wheels and Tires . . 248
Tire pressure monitoring system....... 265
Care and cleaning................ 268
Generalinformation................. 268
Car washes « swe: vx awa: oo amin 0 x snanae #2 268
Cleaning and care information......... 269
Taking your vehicle out of service....... 273
Do It Yourself .................... 274
Emergency assistance........... 274
General information................. 274
Equipment............. 0c eee eee 274
Tire mobility kit..................00. 274
Replacing wheels. ........:cceeeeeees 276
Collapsible spare tire..............0.. 280
Jump starting ..............e eee eee 281
IQWING were: worms 5 cee 9 + eee + eee 281
Fuses and bulbs.................. 284
FUSES 3 2 amow 4 meme a 2 mee ay ome 2 284
Bel DSyonsn = secaais 2s omens a orate vw acct =e aa 287
Customer information........... 288
Data privacy..................008. 288
Image recording. ...........eeeeenees 288
Dataiimenmtoniess: ss scams x x wus ov eee o 3 6 288
Transmitted information.............. 289
Accessories and technical
CHANGE|S.... 1... eee eee 292
Warranty..........0. 000. e eee eee ee 292
Audi Literature Shop..............00. 292
Driving in other countries............. 292
Maintenance, repairs, and technical
MODIFICATIONS + sayse x e neu ¢ x caw x x cues 292
Accessories and parts................ 294
Reporting Safety Defects.............. 294
Declaration of compliance for
telecommunications equipment and
electronic systems............--.0005 295
Technical data... . «60.6 even ee ves 297
Identification data................04. 297
Vehicle data acc = s sews =: eens oy ees eee 297
INdeX 0... ee eee 299
4KE012721BE
High-voltage system
Indicator lights Meaning Solution
© Red The control unit has atechni- | Disconnect the charger from the power
@ X Red cal malfunction. Possible supply and reconnect it after 60 seconds.
@ B Red cause of the malfunction: If the malfunction continues, have the
@ © Red software error or the load re-_ | control unit checked by an authorized
. lay has been switched incor- | Audi dealer or authorized Audi Service Fa-
9 Red rectly. The charging process cility, and have the power supply/house-
has been interrupted. hold connection checked by a qualified
electrician.
€) Flashing red The control unit has a serious | Have the control unit replaced by an au-
O 0 Off malfunction. The charging thorized Audi dealer or authorized Audi
O Bot process has been interrupted. | Service Facility.
@ & Red
9 Off
O Off The indicator light in the Have the control unit replaced by an au-
@ XQ Red On/Off button on the control | thorized Audi dealer or authorized Audi
@ EB Red unit is faulty. The charging Service Facility.
@ 8 Red process has been interrupted.
© Red
Technical Data
Output 9.6 kw
Current rating 40 A single phase
System voltage 120V-240V
Power frequency 50 Hz/60 Hz
Overvoltage category (IEC 60664) {II
Short-time current rating (EN <10 kA eff.
61439-1)
Power plug versions NEMA 6-30; NEMA 6-50; NEMA 14-30; NEMA 14-50; NEMA
5-15
Integrated residual-current device AC: 20 mA; DC: 56 mA
Vehicle charging connector Type l
Protection class I
IP Code 55 (USA: Enclosure 3)
Control unit mass 5.3 lbs - 7.7 lbs (2.4 - 3.5 kg)
Control unit dimensions (height x
width x depth)
12.2 in x 4.1 in x 2.8 in (310 mm x 105 mm x 72 mm)
G) Tips
— The Audi e-tron compact charging system is
designed for charging at sockets with a volt-
— The device runs a self test after power has age of 120 V/240 V. If your socket has a dif-
been restored to the control unit. If a self
test is successful, all indicator lights will il-
luminate green for two seconds.
ferent voltage, contact and authorized Audi
dealer or authorized Audi Service Facility.
121
>
Data privacy
Data privacy
Image recording
Surrounding area monitoring
Applies to: vehicles with surrounding area monitoring
Some vehicle functions require the vehicle’s path
to be detected and evaluated. This is done by
cameras installed permanently on the vehicle
that detect objects in the vehicle's surroundings
(such as obstacles or guard rails). The live images
from the cameras are transmitted to the applica-
ble control module.
The camera images are transferred to the respon-
sible control module for processing and may be
stored, depending on vehicle equipment. The
control
module analyzes the current camera im-
age using image evaluation software. This image
evaluation software detects anonymized techni-
cal measurements, such as distances to objects.
The control module evaluates these technical
measurements and makes it possible for the as-
sist systems to control the vehicle, if necessary.
Data memories
odules
rt 1 oO g|
= +
a
Fig. 184 Driver's side footwell: connection port for the On
Board Diagnostic System (OBD)
Your vehicle is equipped with electronic control
modules for various vehicle systems such as the
airbags. These vehicle control modules store data
while driving normally that is required by an au-
thorized Audi dealer or authorized Audi Service
Facility for diagnosis and repair purposes. Only
certain types of data are recorded for a very short
period of time if a control module has detected a
288
system event. No noises, conversations, or im-
ages will be recorded in the vehicle.
The data may include information such as the ve-
hicle speed, the direction of travel, and informa-
tion about the brake system, or also the behavior
of the restraint system in the event of an acci-
dent. The stored data can be exported and down-
loaded with special devices, which must be con-
nected directly to the vehicle.
On Board Diagnostic System (OBD)
There is a diagnostic connector socket in the driv-
er's side footwell to read out the various control
modules and the event data recorder. Data re-
garding the function and condition of the elec-
tronic control modules is stored in the event
memory. Only have an authorized Audi dealer or
authorized Audi Service Facility read out and de-
lete the event memory.
Z\ WARNING
— Incorrect use of the connection port for the
On Board Diagnostic System can cause mal-
functions, which can then result in accidents
and serious injuries.
— Only allow an authorized Audi dealer or au-
thorized Audi Service Facility to read out the
motor data.
(air) ata recorder
Event Data Recorder
This vehicle is equipped with an Event Data Re-
corder (EDR). The main purpose of an EDR is to
record, in certain crash or near crash-like situa-
tions,
such as an airbag deployment or hitting a
road obstacle, data that will assist in understand-
ing how a vehicle's system performed. The EDR is
designed to record data related to vehicle dynam-
ics and safety systems for a short period of time,
typically 30 seconds or less. The EDR in this vehi-
cle is designed to record such data as:
— How various systems in your vehicle were oper-
ating;
— Whether or not the driver and passenger safety
belts were buckled/fastened;
4KE012721BE
Data privacy
— How far (if at all) the driver was depressing the
accelerator and/or brake pedal; and,
— How fast the vehicle was traveling.
These data can help provide a better understand-
ing of the circumstances in which crashes and in-
juries occur. NOTE: EDR data are recorded by your
vehicle only if a non-trivial crash situation occurs;
no data are recorded by the EDR under normal
driving conditions and no personal data (e.g.
name, gender, age, and crash location) are re-
corded. However, other parties, such as law en-
forcement, could combine the EDR data with the
type of personally identifying data routinely ac-
quired during a crash investigation.
To read data recorded by an EDR, special equip-
ment is required, and access to the vehicle or the
EDR is needed. In addition to the vehicle manu-
facturer, other parties, such as law enforcement,
that have the special equipment, can read the in-
formation if they have access to the vehicle or the
EDR.
Assist system monitor
This vehicle is equipped with an Assist System
Monitor (ASM). The ASM collects data that is not
stored by the EDR in the event of an accident. The
main task of the ASM is to make it possible to un-
derstand the role and the behavior of the assist
systems in these accident situations. In addition
to the data that the EDR stores, the ASM records
data related to the assist systems starting sever-
al seconds before the accident or near-accident.
The data collected by ASM depends on the equip-
ment and may include the following information:
status information of the assist systems (for ex-
ample, if they are switched on or off, system
events, etc.), control interventions (for example,
by ESC, ABS, Audi pre sense’, etc.), and assist
systems settings (such as speed settings).
Special devices and access to the vehicle or to the
ASM are necessary in order to read the data from
the ASM memory. In addition to the vehicle man-
ufacturer, third parties such as law enforcement
authorities can also read and analyze the stored
data if they have access to the vehicle or to the
ASM.
Data usage
Audi can read out the information stored in the
data memories or similar data, or give this infor-
mation to third parties, especially in the follow-
ing situations:
— If the vehicle owner or lessee agrees
— If there is an official request from the police
— Ifa court or authorities request it
If legally permitted, Audi can also use the data
for analysis of vehicle operation and safety per-
formance or provide this data to third parties for
research purposes.
Transmitted information
Data collection
Applies to: vehicles with data collection
Depending on the country, AUDI AG may collect
data for the following purposes, for example: of-
fer and product optimization, public safety, pro-
vision of Audi connect remote vehicle services,
and adaptation to customer expectations. For ex-
ample, various technical function data, environ-
mental data, driving data, and usage data will be
collected for a specific purpose and forwarded to
AUDI AG. The data will be sent from the vehicle
at the time the data was collected.
Applies to: MMI: You can find additional informa-
tion about data collection in the MMI. Select on
the home screen: SETTINGS > General > Legal
notes > About Audi connect.
If you would like to deny data transmission to
AUDI AG, contact an authorized Audi dealer or
authorized Audi Service Facility for more infor-
mation. You also have the option to deactivate
data transmission within the privacy settings.
Privacy settings
Applies to: vehicles with Audi connect
> Applies to: MMI: Select on the home screen:
SETTINGS > Privacy settings.
When using Audi connect services or during data
collection, data will be transmitted from the ve-
hicle.
289
>
4KE012721BE
Accessories and technical changes
Technical Modifications
Interference with electronic components, their
software, the wiring, and data transfer may cause
malfunctions. Because of the way electronic com-
ponents are interconnected, such malfunctions
can also impair systems that are not directly in-
volved. This means that you risk both a substan-
tial reduction in the operational safety of your ve-
hicle and increased wear of vehicle components.
Some convenience functions, such as the conven-
ience turn signal function, individual door open-
ing function, and displays, can be reprogrammed
using special workshop equipment. If functions
are reprogrammed, the information and descrip-
tions about these functions in this Owner's Man-
ual may no longer apply to the changed func-
tions. Audi recommends that an authorized Audi
dealer or authorized Audi Service Facility perform
and verify any reprogramming procedures.
ZA\ WARNING
Maintenance procedures, repairs, or technical
modifications that are performed incorrectly
increase the risk of an accident and can lead
to serious injuries.
ZA WARNING
The engine/motor compartment in any motor
vehicle is a potentially dangerous area and can
cause serious personal injury.
— Always use extreme caution when doing any
work in the motor compartment. Always fol-
low commonly accepted safety practices and
use common sense. Never risk personal in-
jury.
— Never perform any work in the motor com-
partment unless you know exactly how to
carry out the job and have the correct tech-
nical information and the correct tools.
— If you are uncertain about what to do, have
the work performed by an authorized Audi
dealer, an authorized Audi Service Facility,
or another qualified workshop. Serious per-
sonal injury may result from improperly per-
formed work.
CG) Note
— Maintenance procedures, repairs or techni-
cal modifications that are performed incor-
rectly can cause damage to the vehicle, such
as corrosion.
— If emergency repairs must be performed,
take your vehicle to an authorized Audi deal-
er or authorized Audi Service Facility as soon
as possible.
— Audi is not liable for damage to the vehicle
resulting from failure to comply with these
guidelines.
(@) For the sake of the environment
— Regular maintenance can help protect the
environment.
— Technical modifications to the vehicle may
have a negative affect on energy use.
@) For the sake of the environment
Certain components in your vehicle such as
undeployed airbag modules, pretensioners
and remote control batteries may contain Per-
chlorate Material - special handling may ap-
ply, See www.dtsc.ca.gov/hazardouswaste/
perchlorate. When the vehicle or parts of the
restraint system including airbag modules
and safety belts with pretensioners are scrap-
ped, all applicable laws and regulations must
be observed. Your authorized Audi dealer is
familiar with these requirements and we rec-
ommend that you have your dealer perform
this service for you.
(i) Tips
Because of your vehicle's aluminum body de-
sign, all service and repair procedures affect-
ing the body should be performed by an au-
thorized Audi dealer or authorized Audi Serv-
ice Facility, who will perform the work accord-
ing to Audi factory specifications. Only Audi
Genuine Parts are used when Audi experts
perform repair or service procedures. Failure
to use Audi Genuine Parts or Audi Genuine Ac-
cessories or performing repairs incorrectly
may result in severe vehicle damage, such as
corrosion.
293
4KE012721BE
Technical data
Technical data
Identification data
Vehicle data label
XXX X= HKNK WOK XX
(Hae wrccnce XX XNKKKNKK
Frm XXX XX
2
XX XKXKKKX XK. XX XK
(3) / SERB
ENG. CODE / TRANS CODE
XXX KW XXX
XXXX XXX XXX
@ in | INNENAUSST.
PAINT NO. J INTERIOR
M. -AUSST./ OPTIONS
XXXX /XXXX XXX / XX
EOA 7D5 4UB 6XM 5SG 5RW
2EH JOZ 1LB 1AS 1BA
3FC SMU 7X1
FOA 9G3 0G7 OYH OJF
TL6 3KA 8EH UIA X9B QZ7
1xw 8Q3 9Q8 824 D2D
716 CV7 7KO 4X3 2K2
34 4KC 3Y0 413 5D2
1SA 7GB QIA 4GQ
RAZ-0668
SH
ee
Fig. 185 Vehicle identification label
The vehicle identification label > fig. 185 is locat-
ed in the luggage compartment under the cargo
floor cover.
The vehicle identification label information can
also be found in the Warranty & Maintenance
booklet.
Vehicle data
The sticker contains the following vehicle data:
@ Vehicle Identification Number (VIN)
@ Vehicle type, motor output, transmission
® Motor and transmission codes
@) Paint and interior codes
© Optional equipment numbers
Vehicle identification number (VIN)
The VIN is located in the following areas:
— Applies to: MMI: Select on the home screen:
VEHICLE > Settings & Service > Vehicle infor-
mation.
— On the vehicle identification label
— At the front behind the windshield
— Inthe motor compartment on the right side
Notes about technical data
The values may vary based on special equipment
as well as market-specific equipment and meas-
uring methods.
Please note that the specifications listed in the
vehicle documentation always take precedence.
G) Tips
Any technical data that is missing was not
available at the time of printing.
Length (in (mm)) | Width (in (mm)) | Width across the | Height at curb
mirrors (in (mm)) | weight (in (mm))
e-tron 193.0 (4,901) 76.2 (1,935) 80.4 (2,043) - 65.1 (1,653)
86.2 (2,189)
e-tron Sportback 193.0 (4,901) 76.2 (1,935) 80.4 (2,043) - 65.0 (1,651) -
86.2 (2,189) 65.1 (1,653)
297
Technical data
Windshield and headlight washer system* 6.3 qt (6 liters)
B8U-0380
= IMINO A
Fig. 186 Safety certificate
Gross Vehicle Weight Rating (GVWR)
The maximum permitted total weight @ of the
vehicle is listed on the safety certificate on the
side area of the door or on the driver's door pillar.
Trailer load
Gross Axle Weight Rating (GAWR)
The maximum permitted load on the front axle
@ or the rear axle @) is listed on the safety cer-
tificate on the side area of the door or on the
driver's door pillar.
Load
The maximum permitted load is listed on the tire
pressure label on the driver's door pillar.
Roof load
The maximum permissible roof load is 165 lbs
(75 kg).
e-tron 4,000 lbs (1,800 kg) 397 lbs (180 kg)
e-tron Sportback -3)
=)
a) The value was not available at the time of printing.
298
4KE012721BE
Index
Sliding/tilting sunroof
refer to Panoramic glass roof............ 4l
Smart favorites..............2..22000. 217
Smartphone
Wireless charging ............seee eee 175
also refer to Telephone................ 173
SHOW /CHAINS’: » sz: « = same 5 o eee ge ete 264
Socket
refer to Power sources.............0000. 75
Software
Update « wsccons x 2 census « s aesusws «0 seouevs & weteusasw 237
Software information
Legalnotes................000 02000 238
Software version (MMI)
Version information...............00- 238
Sound
refer to Adjusting the sound............ 236
Speed limit information
refer to Traffic sign recognition......... 132
Speed limits
refer to Traffic sign recognition......... 132
Speedometer « ssw «secs ze wecen vv amie ve 11,
Speed warning system...............0.. 132
Starting climate control after unlocking..... 86
Starting to drive: < = sess = eens = seus ¢ s ree 89
StGerinG’s x : nas s & Sages ¢ & Sa 7h SES Ts 103
AUGiArIVESCLEGE aici 2 2 sven oo soon wo ore 101
also refer to Steering..............005 103
Steeringilocks. « « sscwne x scans 2 6 swarm 0 ove 88, 103
Steering wheel
Adjusting... ...... 0... e cence eee eee 59
Steering wheel heating................. 85
also refer to Multifunction steering wheel. . 12
Steps for determining correct load limit... 262
Stopover (navigation) « sess «ves ss vows s 202
SUOraGe)s « 2 aes & 2 eee xe emew 7 EE EE Res 76
Storage compartment................0-5 76
Storage compartment in motor compartment .76
Stored stations
Feferto Presets’. « «ccc. se aes de wane ses 216
Streaming
refer to Online media................. 224
Subtitles’\(DVD) seuss es seum 4 ¢ som 2 seme 2 230
Sunshade
Rear window/rear doors.............005 51
ROOP's = wees «sees yo meee yy Sem oe REY ee 41
also refer to Panoramic glass roof........ Al
SUNWISOMS « sons: = 3 oes 2 o come 2 wom 2 ee < 50
SUSPENSION « nowe + s wees s eee oe eee es ee 102
Audi drive:select’. xsi
SWerveassist «woos so mews eo eee oo ewe © x 157
Symbols
Charging equipment............. 0006. 115
Navigation.................0....000. 203
TrathiGeens = ¢ sms = neues & = REE § EHR soe 210
also refer to Indicator lights.............. 7
SYNC (climate control system)............ 83
SYStEMISEELINGS « saws 2 2 aaveu = eeq@my + yar 4 236
T
Tail lights
Cleanings: «a access & + asisans oo excans « 0 amen vo 269
Technicalidatats « i isso + seocinave x ivan a avevom 297
Technical modifications................. 292
Telephone’: « = seuss ¢ s gees eo even yo apes oe 173
Audi phone: boxes + « seco ee ewes ee mews © 175
Connecting acellphone............... 173
Dialing anumber.............--0.---- 179
Options during aphonecall............ 180
Playing music. ......... 0. cece eee eee 223
Temperature display (outside temperature) .. 13
TOXGHAPULE secs 5 & excens 9 % axewens 9 © ewan aw © samen 21:
Text messages
Settings.......... 0.00. eee eee eee 181
Text messaging settings............... 181
also refer to Text messages............ 181
Tie2dOWiHS': + sess x 2 saues g 2 onewe 5 x mows ¥ 2 gee 79
Tightening specification
Wheel Doltsiinc «0 cus: + i acu 2 mecwee 2 anasee 279
Tightening specification (wheel bolts) .... . 279
TUNMC's © weeus & ¥ seeue = & eee co eee 2 a ew za 14
Timer (high-voltage battery)............. 114
Tire Mobility System (tire repair set)....... 274
THOS eee eee 248
Loose wheel warning.............-.... 263
LOW=profilestires. sewn x o ssesse © o anevee © sane 264
Repair set.............0... 0.0.00 000- 274
ReplAGiig « sews + x meme = azemn 2 nae & Ree 276