2020 AUDI E-TRON trailer

4KE012721BE
Table of contents

High-voltage system............. 107
Generalinformation................. 107
Charging the high-voltage battery...... 108
Charging equipment................. 115
Trailer ROwilne is «i wows «seas gs eeees 124
Driving witha trailer................. 124
Assist systems................... 127:
ASSIST SYSTCINIS§ 65 6 i onws 5 can so oe iZ7
General information................. 127
Surrounding area detection............ 128
Switching the systems on and off....... 130
Driving information.............. 132
Speed warning system..............-- 132
Camera-based traffic sign recognition... 132
Traffic light information.............. 134
Nightivision aSSiSti=x = «wm : » ase y s eon 135
Integrated Toll Module............... 137
Driver assistance................. 139
Cruise control system............00-5 139
Efficiency assist.............02.-000. 140
Adaptive cruise assist................ 142
Distance warning ..............00005. 152,
Lane departure warning............... 153
Audi presense...........0 cece eee 154
Sid@vassist sews: = s sexs = 2 sews & e Ae & ne 158
EXIE Warning sire x 6 cera oo were @ @ eee os 160
Intersection assistant................ 161
Emergency assist... ....:seeceeeevees 162
Parking and maneuvering....... 164
ThitrOdUCtiON « s sees ¢ = sees 5 ¢ sere ge ees 164
Parking‘aid plus « sissies avis oe aretes so aoe 164
Rearview camera and peripheral cameras. 166
Rear cross-traffic assist............... 171
Infotainment system............ L73
Telephone....................005- 173
INtROGUCtION « 2 sees » y sees 9 2 gees s 5 aes 173
SOLUP scsvine a 6 sssnase 2 0 soeaam + 6 oewoan © 6 coesern < 173
Using the Audi phone box............. 175
Using the telephone..............0005 177
MOSSAQCSiecies «i ssnsis 6 v suite + 0 oxime + 8 aie 181
Settings............0 0.0 ..0..00000. 183
Instrument cluster..............2.--- 185
Troubleshooting.................00 ee 185
AUP CONNECE « 6:65. 6 ev ee ews se os 187
General information................. 187
Audi connect Infotainment............ 187
Using a Wi-Fi hotspot................ 188
Audi connect Infotainment services..... 188
Audi connect vehicle control services.... 189
SGttiNGS mows ¢ » news © eww ¢ wor a 6 ateneg 191
Troubleshooting............... eee eee 192
Emergency call................... 194
OVERVIEW sscor xe creer wu eueiane & x cman © & ares 194
Emergency call..............-.000005 194
Online roadside assistance............ 195
Navigation....................000. Lg?
Opening navigation.................. 197
myAudi navigation...............0005 197
Entering a destination................ 198
Stopping route guidance.............. 203
Mapes 2 o socases 2 3 omer o 3 omrnom wo eau @ 3 vee 203
Personal route assistance............. 205
Alternative routes.............2.-04. 206
Additional functions...............-. 206
Satellite map........... 0.0.0.2 eee 208
Electric range... . 6... cece eee eee 208
Map‘update: « sees ys agus ye ees vo ees 209
Traffic information.................00- 210
Options and settings................- 211
RaACHON. seve. = soso we wien 4 weanene oe weaves 214
Opening the radio................... 214
Radio functions wc s 2 ees © s seen os reese 215
Onllime tadiOven « 2 senses av sewsece ov somes a im 218
Options and settings...............0. 219
TROUDIESHOOtING san ¢ x xoam « + some & 2 eo 221
Media............... 0. cece eee 222
General information................. 222
SDicard reader's + wees + 2 wows se wees s Gos 222
DVD drive...... 0... eee eee eee 222
Bluetooth audio player............... 223
Online Média « ¢ ese. ye cee ge eee ee eae 224
Amazon Alexa... ..... cee eee eee ee eee 225
Multimedia connections.............. 225
Playing media..............00--0000- 226

4KE012721BE
Driving

system is cleaned at regular intervals. This is
done by applying the brake pads to the brake ro-
tors for a short period of time when driving at
high speeds when the windshield wipers are
switched on.
If the brake system becomes damp, for example
after driving in heavy rain, the braking effect may
be delayed. Other factors that could temporarily
increase the response time of the brakes include:
— Wet conditions
— Low temperatures, ice, and snow
— Roads covered in salt
— Dirty brake pads
Corrosion
Corrosion may form on the brake rotors if there is
no heavy braking, if the vehicle is not driven for
long periods of time, or if the vehicle is not driv-
en
frequently or for long distances. In this case,
braking heavily several times while driving at
high speeds can clean the brake rotors > A\.
To do this, select the “N” gear so that recupera-
tion is not used for braking.
Brake pads
New brake pads do not achieve their full braking
effect during the first 500 miles (800 km). They
must be “broken in” first. However, you can com-
pensate for the slightly reduced braking force by
pressing firmly on the brake pedal. Avoid heavy
braking during the break-in period.
Because recuperation is also used for braking, the
break-in period for new brake pads is 500 miles
(800 km).
Brake pad wear depends largely on the way the
vehicle is driven and on operating conditions.
Brake pad wear increases when driving frequently
in the city or short distances or when using a very
sporty driving style.
Automatic post-collision braking system
The automatic post-collision braking system can
help to reduce the risk of sliding and of addition-
al collisions after an accident. If the airbag con-
trol module detects a collision, the vehicle is
braked by the ESC.
The vehicle does not brake automatically if one of
the following occurs:
— The driver presses the accelerator pedal, or
— The braking force generated by the pressed
brake pedal is greater than the braking force
that would be initiated by the system
—The ESC, the brake system, or the vehicle elec-
trical system is not functioning

Z\ WARNING
— Only apply the brakes for the purpose of
cleaning the brake system when road and
traffic conditions permit. You must not en-
danger other road users and increase the
risk of an accident.
— Due to the risk of injury, only have an au-
thorized Audi dealer or authorized Audi
Service Facility work on the brake system.
Incorrect repairs could impair the function.
— Never let the vehicle roll while the drive sys-
tem is switched off because this increases
the risk of an accident.
— During automatic braking maneuvers, the
brake pedal may move downward automati-
cally. To reduce the risk of injury, do not
place your foot under the brake pedal.
() Note
— Never let the brakes “rub” by pressing the
pedal lightly when braking is not actually
necessary. This can cause the brakes to over-
heat and increases braking distance and
causes wear.

— Observe the important information for driv-
ing downhill > page 98. This especially ap-
plies
when towing a trailer.
@ Tips
— If you retrofit your vehicle with a front spoil-
er, wheel covers or similar items, make sure
that
the air flow to the brakes is not ob-
structed. Otherwise the brake system can
overheat.
— Also refer to the information about brake
fluid > page 243.
95

4KE012721BE
Driving


ZA WARNING
—To reduce the risk of an accident, always
make sure the vehicle is situated safely
while stationary.
— If the parking brake is set, it can release au-
tomatically when the accelerator pedal is
pressed. To reduce the risk of an accident,
do not inadvertently press the accelerator
pedal and always shift into “P” when the ve-
hicle is stopped.
— If the power supply fails, you cannot set the
parking brake once it is released, or release
it if it is set. In this case, park the vehicle on
level ground and secure it by engaging the
"P” gear. Contact an authorized Audi dealer
or authorized Audi Service Facility for assis-
tance.
@ Tips
— On steep inclines, especially when in trailer
mode, the vehicle may roll backwards unin-
tentionally when starting to drive. To re-
duces the risk of this happening, pull and
hold the ©) switch while pressing the accel-
erator pedal. If enough drive power has
built up at the wheels and the vehicle does
not roll backwards, then release the switch
to start to drive.
— If you leave the vehicle when “D” or “R” are
engaged, the parking brake will be set auto-
matically.
— Noises when the parking brake is set and re-
leased are normal and are not a cause for
concern.
— The parking brake goes through a self-test
cycle at regular intervals when the vehicle is
stopped. Any noises associated with this are
normal.
ei eoh 4g
Applies to: vehicles with hold assist

If the vehicle is stopping frequently, the system
can assist the driver in a comfortable transition
when starting to drive from a stop, for example,
at a red light, ona hill, or in stop-and-go traffic.
Switching the hold assist on and off
You can switch the hold assist on and off in the
MMI.
> Applies to: MMI: Select on the home screen:
VEHICLE > Settings & Service > Hold assist.
Starting to drive with hold assist
Requirement: the driver's door must be closed
and the drive system must be active.
> Press and hold the brake pedal for several sec-
onds while the vehicle is stationary.
> r@ appears, the hold assist is holding the ve-
hicle. You can remove your foot from the brake
pedal.
> Press the accelerator pedal to start to drive.
In certain situations, the hold assist may transfer
the function of holding the vehicle to the parking
brake.
Depending on the equipment, hold assist may be
switched off when in “R” gear to help improve
maneuverability. If this is the case, press the
brake pedal to secure the vehicle.

Z\ WARNING
—The hold assist cannot hold the vehicle on
inclines in every scenario (for example, on
slippery or icy ground). Be ready to apply the
brakes at all times when using the hold as-
sist.
—To reduce the risk of an accident, always
make sure the vehicle is situated safely
while stationary.
CG) Note
Switch hold assist off before driving your vehi-
cle into a car wash with a conveyor belt. Oth-
erwise, the parking brake could engage auto-
matically.
Emergency braking function
Emergency braking should only be used in an
emergency, if the standard brake pedal is mal-
functioning or obstructed. When the emergency
braking function is activated, the braking effect is
similar to a heavy braking maneuver. >

97

Trailer towing

Trailer towing
Driving with a trailer
er else)
Your vehicle is primarily intended for transport-
ing people and luggage. However, if you drive
with a trailer, follow the technical requirements,
the operation and driving tips, and the legal reg-
ulations.
Driving with a trailer affects the vehicle's energy
usage, performance, and wear. It also requires
higher concentration from the driver.

Z\ WARNING
Do not transport any people in a trailer due to
the risk of fatal injury.
Technical requirements
Trailer hitch

Only use a trailer hitch with a removable ball
hitch mount and ball hitch. The trailer hitch must
be permitted for the vehicle, the trailer and the
permitted total weight of the trailer being
pulled. Above all, it must be securely and safely
attached to the vehicle trailer.
Never mount a trailer hitch on the bumper. The
trailer hitch must be mounted in a way that does
not impair the function of the bumper. Do not
make any changes to the exhaust system and the
brake system.
Check regularly if the trailer hitch is securely
mounted. Always follow the instructions given by
the trailer hitch manufacturer.
Trailer brakes
If the trailer has its own brake system, then fol-
low the manufacturer specifications. However,
the brake system on the trailer must never be
connected to the vehicle brake system.

Z\ WARNING
— Never mount a "weight-distributing" or
"load-balancing" trailer coupler as the trailer
hitch. The vehicle was not designed for

124

these types of trailer hitches. The trailer
hitch can malfunction and the trailer can
break off from the vehicle.
— If the trailer is equipped with electronic
brakes, these brakes cannot be activated by
a factory-installed control system, which in-
creases the risk of an accident.
—To reduce the risk of injury, always remove
the ball hitch mount if no trailer is mount-
ed.
Operating instructions
Towing capacity

The permitted towing capacity must not be ex-
ceeded under any circumstances > page 298.
You can drive up larger inclines if you are not us-
ing the maximum towing capacity.
Tongue weight
The maximum permitted tongue weight of the
trailer drawbar on the trailer hitch ball head must
not be exceeded.
For driving safety, always using the maximum
permitted tongue weight is recommended, but
not exceed it. Distributing the cargo in the trailer
correctly will help to achieve this weight. Having
the tongue weight too low affects the vehicle's
handling.
You can determine the tongue weight using a
tongue weight scale, a bathroom scale, or a pub-
lic weigh station, for example.
The permitted tongue weight of your vehicle can
be found in the vehicle documentation or in
=> page 298.
Load distribution
Poor cargo load and distribution can negatively
impact vehicle handling. Load the trailer based
on the following criteria as much as possible:
— Store objects in the vehicle luggage compart-
ment, if possible. The vehicle should always
carry the heaviest possible load and the trailer
should have the lightest possible load.

4KE012721BE
Trailer towing

— Distribute the load in the trailer so that the
heavy objects are as close to the axle as possi-
ble.
— Secure objects so that they do not slide.
— Utilize the maximum permitted tongue weight
if possible.
Tires
Set the tire pressure on your vehicle for a “full
load”; see the tire pressure sticker > page 258. If
necessary, also adjust the tire pressure on the
trailer according to the manufacturer's specifica-
tions.
The trailer and the vehicle should be equipped
with winter tires when driving in winter tempera-
tures.
Outside mirrors
If you cannot see the traffic behind the trailer
with the standard exterior mirrors, then you
must attach additional exterior mirrors. Adjust
them so you have a sufficient visibility behind
you.
Exterior lighting
Follow the legal regulations for lighting on your
trailer that are applicable in the country where
you are operating the vehicle. Contact an author-
ized Audi dealer or authorized Audi Service Facili-
ty for more information.
Before you start driving, check all lighting equip-
ment on the trailer while it is hitched to the vehi-
cle.
The headlight range control automatically ad-
justs the light range of the headlights.
Safety chains
Make sure the safety chains are correctly applied
when pulling a trailer. The chains should hang
enough so that the trailer can drive around
curves. However, they must not touch the
ground.
Air suspension
Applies to: vehicles with air suspension
The Audi drive select* comfort mode > page 101
must be selected before you adjust the tongue
weight on the trailer and hitch the trailer >@,
=> page 102.
The air suspension trailer mode must be switched
on.
Applies to: MMI: Select on the home screen: VE-
HICLE > Settings & Service > Air suspension:
trailer.
Switch it off again when you are no longer towing
a trailer.
For vehicles with a factory-installed trailer hitch,
the air suspension trailer mode will automatically
switch on if you connect the trailer cable to the
socket.
When using carrier systems that are mounted di-
rectly on the trailer hitch ball head, you can also
switch trailer mode off manually.
If you must drive on roads that are in poor condi-
tion, you can raise the vehicle again after hitching
the trailer or after adjusting the tongue weight
=> page 102.
You can also increase ground clearance by select-
ing the Audi drive select* offroad or allroad
modes > page 101.
Vehicle levels below the values set in the comfort
level will no longer be available, even if you are
lowering the vehicle manually.

ZA WARNING
— Never turn off trailer mode while driving
when a trailer is hitched, because then the
restrictions for controlling the vehicle level
will be turned off.
— Driving with a trailer on unpaved roads when
the vehicle is raised may change the vehicle
handling. Adapt your speed.
— Note that the vehicle will lower automatical-
ly at certain speeds if you have lifted the ve-
hicle manually.

CG) Note
— Applies to: vehicles with air suspension: Se-
lect the Audi drive select* comfort mode.
Otherwise, the tongue load specified for
your vehicle will no longer be applicable.
125
>

Trailer towing

— Attachments retrofitted on the vehicle may
cause damage, especially on the trailer
hitch ball head. In cases of damage, have
the function checked by an authorized Audi
dealer or authorized Audi Service Facility.
G) Tips
— Block the wheels with chocks when parking
on inclines if the trailer is loaded.
— Having the vehicle inspected between the
inspection intervals is recommended if you
tow a trailer frequently.
Driving with a trailer
Driving with a trailer requires extra caution.
Speed
Adhere to the legal speed limits. Follow the legal
regulations that are applicable in the country
where you are operating the vehicle.
As the speed increases, the driving stability of
the trailer decreases. Therefore you should not
exceed the maximum legal speed limit when
there are unfavorable road, weather, and/or wind
conditions. This especially applies when driving
downhill.
Hill
When you start driving uphill or downhill, trailers
may tilt or sway sooner than when driving ona
level surface. If small swaying movements have
already occurred, you can stabilize the trailer by
firmly braking immediately. Never attempt to
“straighten out” the trailer by accelerating.
Reduce the speed and use the recuperation brak-
ing effect > page 92 to relieve the brakes > A\.
Brakes
When using a trailer with overrun brakes, first
brake gently then quickly. This reduces the risk of
jerking while braking if the trailer wheels Lock up.

Z\ WARNING
Constant braking causes the brakes to over-
heat and can substantially reduce braking per-

126


formance, increase braking distance, or cause
complete failure of the brake system.

4KE012721BE
Assist systems

Assist systems
General information
Sra eel delay
ZA\ WARNING
— As the driver, you are always completely re-
sponsible for all driving tasks. The assist
systems cannot replace the driver's atten-
tion. Give your full attention to driving the
vehicle, and be ready to intervene in the
traffic situation at all times.
— Activate the assist systems only if the sur-
rounding conditions permit it. Always adapt
your driving style to the current visual,
weather, road, and traffic conditions.
— Loose objects can be thrown around the ve-
hicle interior during sudden driving or brak-
ing maneuvers, which increases the risk of
an accident. Store objects securely while
driving.
— For the assist systems to be able to react
correctly, the function of the sensors and
cameras must not be restricted. Note the in-
formation on sensors and cameras
=> page 128.



@ Tips
— Pay attention to applicable local regulations
relating to driving tasks, leaving space for
emergency vehicles, vehicle distance, speed,
parking location, wheel placement, etc. The
driver is always responsible for following
the laws that are applicable in the location
where the vehicle is being operated.
— You can cancel a steering or braking inter-
vention by the system by braking or acceler-
ating noticeably, steering, or deactivating
the respective assist system.
— Always check the assist systems settings be-
fore driving. The settings could have been
changed, for example, by other drivers or if
another personal profile was used.
System limitations
ZA\ WARNING
—The use of an assist system cannot over-
come the natural laws of physics. A collision
cannot be prevented in certain circumstan-
ces.

— Warnings, messages, or indicator lights may
not be displayed or initiated on time or cor-
rectly, for example, if vehicles are approach-
ing very fast.
— Corrective interventions by the assist sys-
tems, such as steering or braking interven-
tions, may not be sufficient or they may not
occur. Always be ready to intervene.
@) Tips
— Due to the system limitations when detect-
ing the surrounding area, the systems may
warn or intervene unexpectedly or too late
in certain situations. The assist systems may
also interpret a driving maneuver incorrectly
and then warn the driver unexpectedly.


— The systems may not function as expected
in unusual driving situations, such as driving
offroad, on unpaved roads, on loose ground,
on inclines, or on grooves in the road.
— The systems may not function correctly in
unclear traffic situations, such as turning
lanes, exit ramps, construction zones, rises
or dips that obstruct visibility, intersections,
toll stations, or city traffic.
— The detection of the surrounding area can
be limited, for example by vehicles driving
ahead or by rain, snow, heavy spray, or light
shining into the camera.
—In trailer mode, some assist systems may be
limited, may not react as usual, or may be
unavailable. Please refer to the instructions
for trailer towing in > page 124.
— If accessories have been mounted on the
steering wheel, the ability for the steering
systems to react may be limited.
127

4KE012721BE
Assist systems



surroundings directly and do not become dis-
tracted.

() Note
— Obstacles may disappear from the measure-
ment range when approaching them, even if
they were already detected.
—Insome situations, the ability of the sen-
sors and cameras to detect and display cer-
tain objects may be limited.
— Objects located above the coverage area,
such as bumpers on parked cars, garage
doors that are partially open, or objects
that are hanging
— Low obstacles
— Narrow objects, such as barrier chains, fo-
liage, poles, or fences
— Projecting objects, such as trailer draw
bars
— Objects with certain surfaces and struc-
tures,
such as fabric
G@) Tips
— The sensors and cameras and the areas
around them must not be obstructed be-
cause this can impair the function of the
systems that depend on them. Make sure
that the sensors and cameras are free of
snow, ice, and other deposits. Do not use
any accessories, stickers, or other objects
that extend into the range of the sensors
and cameras.
— On vehicles that have factory-installed li-
cense plate brackets on the front of the ve-
hicle, the brackets may only be replaced
with ones that are the same size and made
of the same material. Do not install any li-
cense plate brackets on the front of vehicles
that do not have factory-installed brackets.
Otherwise, the function of the system could
be impaired.
— The function of the sensors and cameras
may be limited when light and visibility con-
ditions are poor, for example when driving
into
a tunnel, when there is glare, or when
there are reflective objects.
— External ultrasonic sensors, such as those in
other vehicles, can interfere with the sen-
sors.
— The coverage areas of the sensors > fig. 94
and cameras > fig. 95 are diagrams and do
not represent a true-to-scale image of the
sensor ranges.
— For an explanation on conformity with the
FCC regulations in the United States and the
Industry Canada regulations, see
=> page 295.


RAZ-0932






[RAZ-0933

Fig. 97 Rear area: sensors and cameras
Front area
Depending on the vehicle equipment, the follow-
ing sensors and cameras may be installed:
— Laser scanner in the front of the bumper. > AV
— Camera behind the windshield
— Peripheral cameras on the exterior mirrors
— Front peripheral camera in the radiator grille
— Night vision camera in the radiator grille
— Front and side ultrasonic sensors
— Radar sensors at the front corners of the vehi-
cle
— Radar sensor in the front in the radiator grille
12 9
>