2020 AUDI E-TRON tow

Sitting correctly and safely

> To move the steering wheel forward or back-
ward, press the switch forward or backward.
The steering wheel can also be adjusted when the
ignition is switched off.
In vehicles with memory function, the steering
column settings are stored together with the
seat position.
@) Tips
Entry assistance makes it easier to enter or
exit the vehicle by moving the steering wheel
= page 59, Driver seat entry assistance/
Front passenger seat entry assistance.
Head restraints
General information
Applies to: vehicles with adjustable head restraints

B4G-0454


Fig. 52 Correctly-adjusted head restraint
Make sure that:
— The upper edge of the head restraint is as even
as possible with the top of your head
— The head restraint is as close as possible to the
back of the head
— The head restraints on the occupied rear seats
are positioned as high as possible.

ZA\ WARNING
— There is one head restraint for each seat. All
vehicle occupants must adjust the head re-
straint correctly before every trip. Having
head restraints that are not adjusted cor-
rectly or not installed in the vehicle increas-
es the risk of a neck injury during sudden or
unexpected driving or braking maneuvers or


in a collision.

60

— Only remove the rear seat head restraints if
it is necessary to install a child safety seat
= page 69. Stow the removed head re-
straints securely, for example in the luggage
compartment. Reinstall the head restraints
immediately once the child safety seat has
been removed. Driving without head re-
straints increases the risk of serious neck in-
juries.


Front head restraints
Applies to: vehicles with adjustable head restraints

[RAZ-0683



Fig. 53 Front seat: adjusting the head restraint
Adjusting the head restraints
> To adjust the head restraint upward or forward,
slide it until it locks into place.
> To adjust the head restraint downward or back-
ward, press the button on the side and slide the
head restraint. Release the button and slide the
head restraint farther until it locks into place.
Rear head restraints
Applies to: vehicles with adjustable head restraints



Fig. 54 Rear seat: adjusting or removing the head restraint >

4KE012721BE
Sitting correctly and safely



protected by the passenger's airbag in the
event of a collision if the passenger's airbag
is deactivated. This increases the risk of in-
jury and death. Always make sure that
PASSENGER AIR BAG ON @ remains on
while driving. If
PASSENGER AIR BAG ON @ does not
turn on, make sure the front passenger is
sitting correctly in the seat > page 56 and
that there are no objects covering the front
passenger's seat (such as blankets or pil-
lows). If PASSENGER AIR BAG ON @
still does not turn on, the front passenger's
seat must not be used. Drive to an author-
ized Audi dealer or authorized Audi Service
Facility and have the airbag system inspect-
ed.
—Achild ina child safety seat on the front
passenger's seat - especially in a rear-facing
child safety seat - can receive a severe im-
pact if the front passenger's airbag deploys,
which increases the risk of serious or fatal
injury. Always secure child safety seats on
the rear seats. If special circumstances re-
quire the use of a child safety seat on the
front passenger's seat, always make sure
that PASSENGER AIR BAG OFF 3; re-
mains on while driving. If
PASSENGER AIR BAG OFF #¥; does not
turn on, remove the child safety seat and in-
stall it again according to the child safety
seat manufacturer instructions. If
PASSENGER AIR BAG OFF &%; still does
not turn on, the front passenger's seat must
not be used. Drive to an authorized Audi
dealer or authorized Audi Service Facility
and have the airbag system inspected.
— Fluids, electronic devices, or mechanical
damage on the front passenger's seat may
cause the front passenger seat occupant de-
tection to malfunction. The system may
then incorrectly detect if the front passeng-
er's seat is occupied. As a result, it could de-
ploy the front passenger’s airbag incorrectly
or fail to deploy it, which increases the risk
of serious or fatal injury. Make sure that no
wet objects (such as a wet hand towel) and
no fluids come into contact with the front

passenger's seat cushion. If the front pas-
senger's seat becomes wet, dry it immedi-
ately. Make sure no electronic devices (such
as a laptop or a retrofitted seat heater) are
on the front passenger's seat. Do not trans-
port any objects on or under the front pas-
senger's seat.
— Seat covers or protective covers may prevent
the advanced airbag system from correctly
detecting child safety seats or passengers in
the front passenger's seat. You must not use
seat covers or protective covers on the front
passenger's seat that are not specifically ap-
proved for use on Audi seats with an ad-
vanced airbag system.

Child safety seats
General information
When installing and using child safety seats, fol-
low the information in this Owner's Manual, the
applicable state and federal regulations, and the
manufacturer instructions for the child safety
seat.
You can also obtain useful and current informa-
tion from the following sources:
U.S. National Highway Traffic Safety Adminis-
tration
http://www.nhtsa.gov
http://www. safercar.gov
National SAFE KIDS Campaign
http://www. safekids.org
SafetyBeltSafe U.S.A.
http://www.carseat.org
Transport Canada Information Centre
http://www.tc.gc.ca/roadsafety
Audi Customer Experience Center
https://www.audiusa.com/help/contact-us
https://www.audi.ca/ca/web/en/models/layer/
contact.html

ZA\ WARNING
To reduce the risk of serious or fatal injuries,
children must always be secured in the vehicle |>

69

4KE012721BE
Sitting correctly and safely

the safety belt into the belt latch that belongs
to that seat until it audibly locks.
> Pull the upper belt out completely and then al-
low it to retract. You will hear a clicking sound
while the belt is retracting. It will not be possi-
ble to pull the safety belt out any farther.
> Push the child safety seat into the seat and al-
low the belt to retract more.
> Make sure that the child safety seat cannot
move more than 1 inch (2.5 cm).
Deactivating the belt retractor lock
> Unbuckle the safety belt from the belt latch.
> Remove the child safety seat according to the
manufacturer instructions.
> Allow the safety belt to retract completely. The
belt retractor lock is deactivated.


ZA\ WARNING
— A safety belt that is not locked by the belt
retractor lock or a locking device cannot se-
cure a child safety seat while driving or in
the event of an accident, which increases the
risk of fatal injury. Always make sure the
belt retractor lock on the safety belt is acti-
vated if the child safety seat manufacturer
instructions require it.
— Due to the risk of fatal injury, never place a
rear-facing child safety seat on the front
passenger's seat when the front passenger's
airbag is switched on.
— For the child safety seat to offer the maxi-
mum protection, it is especially important
to route the vehicle safety belt correctly. Al-
ways follow the instructions from the child
safety seat manufacturer for routing the
safety belt correctly. Incorrectly fastened
safety belts can cause injuries, even during
minor accidents.

Additionally securing a child safety seat to
the top tether anchor

Fig. 63 Rear backrest: top tether anchors to secure a child
safety seat with an upper belt

RAZ-0186|





Fig. 64 Rear backrest: securing the upper belt to the top
tether anchor
Observe the safety precautions > page 69.
There is a top tether anchor behind every seat in
the rear bench seat to additionally secure a child
safety seat with an upper belt.
> Move the head restraint behind the child safety
seat upward.
> Secure the child safety seat according to the
child safety seat manufacturer instructions.
> Guide the upper belt on the child safety seat
under the head restraint or along both sides of
it and toward the rear (depending on the child
safety seat model).
> Fasten the belt to the top tether anchor
=> fig. 64. While doing this, make sure the belt
is not twisted and is not running over any sharp
edges.
> Pull the belt tightly so that the child safety seat
rests at the top of the seat backrest.
> If necessary, move the head restraint behind
the child safety seat downward.
73

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Storage and convenience


— Make sure your view toward the rear is not
blocked, for example by hanging clothing or
objects in the vehicle.

Luggage compartment
General information
All pieces of luggage or objects must be securely
fastened in the luggage compartment. Note the
following to maintain good vehicle handling:
> Distribute the load evenly in the luggage com-
partment.
> Stow heavy luggage as far forward in the lug-
gage compartment as possible.
> Use non-elastic cords attached to the tie-downs
to secure objects.

Z\ WARNING
— Applies to: vehicles with luggage compart-
ment cover: The luggage compartment cov-
er is not a surface for storing objects. Ob-
jects placed on the cover increase the risk of
injury to all vehicle occupants during sudden
driving or braking maneuvers or in the event
of an accident.
— Applies to: vehicles with luggage compart-
ment cover: The luggage compartment cov-
er must always be securely fastened when in
use to reduce the risk of an accident.
— Loose objects can be thrown around the ve-
hicle interior during sudden driving or brak-
ing maneuvers, which increases the risk of
an accident. Always stow objects securely in
the luggage compartment and secure them
at the tie-downs. Use straps suitable for
heavy objects.
— If pieces of luggage or objects are secured
to the tie-downs with unsuitable or dam-
aged straps, this can increase the risk of in-
jury during braking maneuvers or accidents.
— When transporting heavy objects, the vehi-
cle characteristics will change due to the
shift in the center of gravity, which increases
the risk of an accident. You may need to
adapt your driving style and speed to the
current conditions.


— The cargo net* is only strong enough to se-
cure light objects. Heavy objects are not ade-
quately secured. Attempting to secure heavy
objects increases the risk of injury.
— Never exceed the permitted axle and load
and vehicle weight > page 298.
— Never secure a child safety seat to the tie-
downs.
— Never leave your vehicle unattended, espe-
cially if the luggage compartment lid is
open. Children could enter the luggage com-
partment and close the luggage compart-
ment lid from the inside. This creates the
risk of fatal injury, since the children would
be locked in and may not be able to escape
by themselves.
— Do not allow children to play in or on the ve-
hicle. Close and lock the luggage compart-
ment lid as well as all other doors when you
leave the vehicle.
— Never transport passengers in the luggage
compartment. Every passenger must be cor-
rectly secured with the safety belts in the
vehicle > page 61.
— Be careful when releasing the backrest and
folding
it forward. To reduce the risk of be-
ing pinched, pay attention and check when
folding backrests forward.
— The backrest must be securely latched so
objects cannot slide forward out of the lug-
gage compartment during sudden braking.
— The backrest must be latched securely to en-
sure that the safety belt is protecting the
center seating position.
— Always pull forward on the backrest to make
sure it is check if it is correctly locked in
place.

@) Note
—To reduce the risk of damage, move the rear
head restraints down > page 60 before fold-
ing the rear backrests forward.
— When folding the backrest forward, make
sure the outer safety belts are in the belt
guide recess so that they do not get pinched
in the backrest lock and damaged. Other ob-
jects should be removed from the rear
77

Storage and convenience

Tie-downs
There are tie-downs (a) in the luggage compart-
ment to secure pieces of luggage and objects.
>» Use the tie-downs to secure the cargo.
Cargo net
Applies to: vehicles with cargo net
Use the cargo net (2) to secure lighter objects in
the luggage compartment
> Fold the clip for the tie-downs upward.
» Attach the hooks for the cargo net to the tie-
downs.
Folding cargo
Applies to: vehicles with cargo mat
Fig. 78 Luggage compartment: cargo mat spread out
lengthwise
Fig. 79 Luggage compartment: @ crosswise cargo mat /
@ lengthwise cargo mat
80

o a
S
= a a

The cargo mat protects the luggage compart-
ment and bumper from dirt and scratches. You
can use both sides of the cargo mat.
Observe the safety precautions > page 77.
> To protect the luggage compartment and
bumper when loading and unloading objects,
lay the cargo mat out lengthwise with the
backrests folded down or upright > fig. 78.
> To also protect the side trim panels, lay the car-
go mat out widthwise.
> To divide the loading surfaces into separate sec-
tions > fig. 79, fold the cargo mat.
>» After loading or unloading, fold up the cargo
mat and close the luggage compartment lid.
> Only store the cargo mat if it is dry.
You can save room by storing the cargo mat at
the sides of the luggage compartment.
Cargo floor
Depending on vehicle equipment, there may be a
removable box under the cargo floor.

> To remove the cargo floor, pull the entire cargo
floor toward the back of the vehicle.
> To insert the cargo floor, lay the cargo floor into
the guide and then slide it toward the backrest
all the way until it stops.
Roof rack
General information
Applies to: vehicles with roof rack mount
BS


Fig. 80 Roof rail: mounting points
If luggage or cargo is to be carried on the roof,
you must observe the following:

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Warm and cold

Customizing
A climate control function from the upper display
can be assigned to each button to the left and
right of +++ in area @).
> Press and hold the symbol for the desired func-
tion on the upper display for at least three sec-
onds. A menu that consists of two sections ap-
pears.
> If you pull the symbol toward the left section,
the button to the left of «++ will be assigned.
> If you pull the symbol toward the right section,
the button to the right of -+- will be assigned.
Press the buttons to turn the functions on or off.
One bar in the button or the LED in the button
will light up when the function is switched on.
Some buttons can have several functions as-
signed to them. The various functions can be ac-
tivated by pressing the button multiple times.
AUTO Automatic mode
The automatic mode regulates the amount of air
and air distribution automatically, so that the set
temperature is reached is quickly as possible.
REAR Rear climate control system
To enable operation of the climate control sys-
tem from the rear of the vehicle, press REAR.
To exit this mode again, press REAR or
REAR MODE EXIT.
SYNC Synchronization
When synchronization is switched on, the tem-
perature, air distribution, and blower strength on
the
driver's side is applied to all seat positions.
You can also control the synchronization directly
using a gesture. Pull two fingers together on the
lower display > page 15.
OFF Switching off
The climate control system is switched off. Air
supply from the outside is blocked. If you press
OFF in the front, the front and rear climate con-
trol system will switch off. If you press OFF in the
rear, the rear climate control system will switch
off. To switch the climate control system back on,
press on any button in the respective display.
A/C / ME 7 XE Cooling mode
The cooling mode only functions with the blower
turned on. The air is not cooled and humidity is
not reduced when cooling mode is switched off.
This can cause fog on the windows. The cooling
mode switches off automatically at low outside
temperatures.
If you activate A/C, the cooling mode will be au-
tomatically regulated.
If you activate “/, the cooling mode will run with
maximum cooling output and maximum blower
speed. To reduce unnecessary energy usage, only
use this function briefly.
If you activate “/f, the climate control system will
operate in energy-saving mode.
+ /- Temperature
Temperatures between 60 °F (+16 °C) and 84 °F
(+28 °C) can be set. If outside of this range,
LOW / LO or HIGH / HI will appear in the display.
In both settings, the climate control runs con-
stantly at the maximum cooling or heating level.
The temperature is not regulated.
S$ Blower
With  / A, you can manually adjust the vol-
ume of air generated by the blower to your pref-
erences. The blower should always run at a low
setting
to prevent the windows from fogging and
to ensure a continuous exchange of air inside the
vehicle. To have the blower regulated automati-
cally, press AUTO.
2 Air distribution
With °/ <>/ &, you can select the vents where
the air will flow from. To have the air distribution
controlled automatically, press the AUTO button
or deactivate all three arrows. With °, the air
will be directed toward the windshield.
Using the control panel in the rear, you can adjust
the air distribution based on the direction of the
arrow by pressing the -4 button multiple times.
83
>

4KE012721BE
Driving

“N” (Neutral) gear
In the “N” gear, power is not transmitted to the
driving wheels. Use the “N” gear in a car wash
(with conveyor belts), for example.
If you unintentionally select “N” while driving
(faster than 1 mph (2 km/h)), you can also shift
back to “D” without pressing the brake pedal.
For safety reasons, the vehicle cannot be locked
when the transmission is in the "N” gear.
“Pp” (Park) gear
The vehicle is secured from rolling away by the
parking lock when in the “P” gear.
— Bring the vehicle to a full stop and press the
brake pedal.
— Press the “P” button @ on the selector lever.
— The “P” next to the selector lever will light up.
“P” engages automatically if you switch the drive
system off while the “D” or “R” gear is selected.
If you switch the drive system off in “N”, “P” will
engage automatically after approximately 30 mi-
nutes.
If you want to switch from “P” to “D” or “R”, the
drive system must be active.
Selecting the driving program
Various driving programs can be selected when in
the “D” gear. The programs influence how the ac-
celerator pedal and drive system respond.
If you select the dynamic or offroad Audi drive
select* mode, the “S” driving program will be ac-
tivated. If you select efficiency, “E” will be acti-
vated. When the ignition is switched off, the driv-
ing program may be reset to “D”.
To switch between the current driving program
and “S”, push the selector lever toward the rear.

ZA WARNING
— Before you start driving, check if the label
for the desired selector lever position next
to the selector lever is lit up.
— Always secure your vehicle from rolling
away. Press the brake pedal or shift to “P”.
When leaving the vehicle, also set the park-

ing brake.


— To reduce the risk of an accident, do not
press the accelerator pedal when changing
gears if the vehicle is stationary and the
drive system is active.
— Never select the “R" or "P” gears while driv-
ing. Doing so could cause an accident.
—The vehicle can roll even if the ignition is
switched off.
(Gi) Tips
If you shift between “D” and “R” within one
second, you do not need to press the brake
pedal. This makes it possible to “rock” the ve-
hicle if it is stuck, for example.
Accelerator pedal
You can accelerate the vehicle using the accelera-
tor pedal.

Maximum acceleration
If you press the accelerator pedal all the way
down, the motor’s full power will be used and
you will reach maximum acceleration, also called
“kick-down”.
Applies to: vehicles with boost function: In the
“S” driving program, even more power is utilized
for a brief period of time via the boost function.
The availability of this function depends on the
charge level of the high-voltage battery and the
temperature of the drive system components,
among other things.

Z\ WARNING
The driving wheels could spin and the vehicle
could swerve on slick or slippery road surfaces
when using kick-down, which increases the
risk of an accident.
Launch Control
Applies to: vehicles with Launch Control

Launch Control provides the best possible accel-
eration when starting from a stop.
91

4KE012721BE
Driving

system is cleaned at regular intervals. This is
done by applying the brake pads to the brake ro-
tors for a short period of time when driving at
high speeds when the windshield wipers are
switched on.
If the brake system becomes damp, for example
after driving in heavy rain, the braking effect may
be delayed. Other factors that could temporarily
increase the response time of the brakes include:
— Wet conditions
— Low temperatures, ice, and snow
— Roads covered in salt
— Dirty brake pads
Corrosion
Corrosion may form on the brake rotors if there is
no heavy braking, if the vehicle is not driven for
long periods of time, or if the vehicle is not driv-
en
frequently or for long distances. In this case,
braking heavily several times while driving at
high speeds can clean the brake rotors > A\.
To do this, select the “N” gear so that recupera-
tion is not used for braking.
Brake pads
New brake pads do not achieve their full braking
effect during the first 500 miles (800 km). They
must be “broken in” first. However, you can com-
pensate for the slightly reduced braking force by
pressing firmly on the brake pedal. Avoid heavy
braking during the break-in period.
Because recuperation is also used for braking, the
break-in period for new brake pads is 500 miles
(800 km).
Brake pad wear depends largely on the way the
vehicle is driven and on operating conditions.
Brake pad wear increases when driving frequently
in the city or short distances or when using a very
sporty driving style.
Automatic post-collision braking system
The automatic post-collision braking system can
help to reduce the risk of sliding and of addition-
al collisions after an accident. If the airbag con-
trol module detects a collision, the vehicle is
braked by the ESC.
The vehicle does not brake automatically if one of
the following occurs:
— The driver presses the accelerator pedal, or
— The braking force generated by the pressed
brake pedal is greater than the braking force
that would be initiated by the system
—The ESC, the brake system, or the vehicle elec-
trical system is not functioning

Z\ WARNING
— Only apply the brakes for the purpose of
cleaning the brake system when road and
traffic conditions permit. You must not en-
danger other road users and increase the
risk of an accident.
— Due to the risk of injury, only have an au-
thorized Audi dealer or authorized Audi
Service Facility work on the brake system.
Incorrect repairs could impair the function.
— Never let the vehicle roll while the drive sys-
tem is switched off because this increases
the risk of an accident.
— During automatic braking maneuvers, the
brake pedal may move downward automati-
cally. To reduce the risk of injury, do not
place your foot under the brake pedal.
() Note
— Never let the brakes “rub” by pressing the
pedal lightly when braking is not actually
necessary. This can cause the brakes to over-
heat and increases braking distance and
causes wear.

— Observe the important information for driv-
ing downhill > page 98. This especially ap-
plies
when towing a trailer.
@ Tips
— If you retrofit your vehicle with a front spoil-
er, wheel covers or similar items, make sure
that
the air flow to the brakes is not ob-
structed. Otherwise the brake system can
overheat.
— Also refer to the information about brake
fluid > page 243.
95