2020 AUDI E-TRON power steering

4KE012721BE
Driving dynamic

There is a malfunction. Driving stability may be
limited. Drive to an authorized Audi dealer or au-
thorized Audi Service Facility immediately. Do not
drive faster than the speed given in the message.
B Air suspension: malfunction! You can contin-
ue driving. Speed limited to max. XX mph
(km/h)
There is a malfunction. Driving stability may be
limited. Drive to an authorized Audi dealer or au-
thorized Audi Service Facility immediately. The
maximum speed has been limited.
EB Air suspension: malfunction! Safely stop ve-
hicle. Steering and ground clearance limited
There is a malfunction. Do not continue driving.
Stop the vehicle safely. Avoid turning the steer-
ing wheel, because the vehicle ground clearance
may be so low that turning the steering wheel
could result in damage to the wheels and wheel
housings.
Hi Suspension: malfunction! You can continue
driving
There is a malfunction. See an authorized Audi
dealer or authorized Audi Service Facility for as-
sistance.
ES Air suspension: vehicle too low. Limited
ground clearance
The vehicle ground clearance is very low. Wait un-
til the air suspension system has restored normal
ground clearance. Have an authorized Audi dealer
or authorized Audi Service Facility repair the mal-
function immediately if the indicator light does
not turn off after a significant period of time.
air suspension: malfunction! Please contact
Service
There is a malfunction. The driving stability may
be limited and the ground clearance may be low.
See an authorized Audi dealer or authorized Audi
Service Facility for assistance.
Audi drive select: automatic suspension low-
ering. See owner's manual
The vehicle level is adjusted to the setting stored
for the active personal profile > page 27.
Audi drive select: automatic suspension lift.
See owner's manual
The vehicle level is adjusted to the setting stored
for the active personal profile > page 27.
Steering
Electromechanical steering supports the driver's
steering movements by electronically adapting
the power steering depending on the vehicle
speed. The settings depend on the selected Audi
drive select* mode.
Messages
a Steering: malfunction! Please stop vehicle
The power steering may have failed. Adapt your
driving style immediately to compensate for the
fact that it may be more difficult to turn the
steering wheel, and stop your vehicle in a safe lo-
cation as soon as possible. Do not continue driv-
ing. See an authorized Audi dealer or authorized
Audi Service Facility for assistance.
|@—<| Steering: malfunction! Please stop vehicle
There is a malfunction in the electronic steering
lock. You cannot turn the ignition on. Do not tow
your vehicle because it cannot be steered. See an
authorized Audi dealer or authorized Audi Service
Facility for assistance.
A Steering: malfunction! You can continue
driving
There is a malfunction in the steering system.
Steering may be more difficult or more sensitive.
Adapt your driving style. Have the steering sys-
tem checked immediately by an authorized Audi
dealer or authorized Audi Service Facility. Please
note that the red indicator light may turn on af-
ter restarting the drive system. Do not continue
driving if it does.
BS Steering lock: malfunction! Please contact
Service
There is a malfunction in the electronic steering
lock. Drive immediately to an authorized Audi
103
>

Driving dynamic

dealer or authorized Audi Service Facility to have
the malfunction repaired.

ZA\ WARNING
Do not tow your vehicle if there is a malfunc-
tion in the electronic steering lock because
this increases the risk of an accident.
@ Tips
If the & or a indicator light only stays on
for a short time, then you may continue driv-
ing.

ALL wheel drive (quattro)
Applies to: vehicles with all wheel drive
The all-wheel drive system distributes the driving
power variably to the front and rear axle to im-
prove the driving characteristics. It works togeth-
er with selective wheel torque control, which can
activate when driving around curves > page 105.
The all-wheel drive system is designed for high
motor power. Your vehicle is exceptionally power-
ful and has excellent driving characteristics both
under normal driving conditions and on snow and
ice. Always read and follow safety precautions
oA.

ZA WARNING
— Even in vehicles with all wheel drive, you
should adapt your driving style to the cur-
rent road and traffic conditions to reduce
the risk of an accident.
— The braking ability of your vehicle is limited
to the traction of the wheels. In this way, it
is not different from a two wheel drive vehi-
cle. Do not drive too fast because this in-
creases the risk of an accident.
— Note that on wet streets, the front wheels
can “hydroplane’” if driving at speeds that
are too high. Unlike front wheel drive
vehicles, the motor RPM does not increase
suddenly when the vehicle begins hydro-
planing. Adapt your speed to the road condi-
tions to reduce the risk of an accident.

104
IY ett Tel -1
EH All-wheel drive: malfunction! Limited stabil-
ity. Please contact Service
Driving stability is reduced. Continue driving with
caution. Drive to an authorized Audi dealer or au-
thorized Audi Service Facility immediately.
Electronic Stabilization
Control
Electronic Stabilization Control (ESC) supports
driver safety. It reduces the risk of slipping and
improves driving stability. ESC detects critical sit-
uations, such oversteering and understeering of
the vehicle, the drive wheels spinning, or the risk
of the vehicle tipping.
The brakes are applied or the motor torque is re-
duced in order to stabilize the vehicle.
The following stabilization functions are integrat-
ed into the ESC, among others:
Anti-lock braking system (ABS)
ABS prevents the wheels from locking when brak-
ing. The vehicle can still be steered even during
hard braking. Apply steady pressure to the brake
pedal. Do not pump the pedal.
Noises will indicate when the system is working.
Anti-Slip Regulation (ASR)
ASR reduces drive power when the wheels begin
spinning and adapts the power to the road condi-
tions. This will increase the driving stability.
Electronic Differential Lock (EDL)
The EDL applies the brakes to wheels that are
slipping and transfers the drive power to the oth-
er wheels. This function is not available at higher
speeds.
In extreme cases, EDL automatically switches off
to keep the brake on the braked wheel from over-
heating. The vehicle is still functioning correctly.
EDL will switch on again automatically when con-
ditions have returned to normal.

4KE012721BE
Driving dynamic

Selective wheel torque control
Selective wheel torque control is used when driv-
ing on curves. Braking is targeted toward the
wheels on the inside of the curve as needed. This
allows more precise driving in curves.
Power steering
The ESC can also support vehicle stability
through steering.

ZA WARNING
—The ESC and its integrated systems cannot
overcome the limits imposed by natural
physical laws. This is especially important on
slippery or wet roads. If the systems begin
acting to stabilize your vehicle, you should
immediately alter your speed to match the
road and traffic conditions. Do not let the in-
creased safety provided tempt you into tak-
ing risks. This could increase your risk of a
collision.
— Please note the risk of a collision increases
when driving fast, especially through curves
and on slippery or wet roads, and when driv-
ing too close to objects ahead. There is still
a risk of accidents because the ESC and its
integrated systems cannot always prevent
collisions.
— Accelerate carefully when driving on
smooth, slippery surfaces such as ice and
snow. The drive wheels can spin even when
these control systems are installed and this
can affect driving stability and increase the
risk of a collision.
— As the vehicle load increases, especially the
roof load, the vehicle's center of gravity also
increases along with the risk of the vehicle
tipping. To reduce the risk of an accident, al-
ways adapt your driving style to the current
conditions and avoid sudden driving maneu-
vers.

@) Tips
— The ABS and ASR only function correctly
when all four wheels have a similar wear
condition. Different tire sizes can lead toa
reduction in motor power.
— You may hear noises when the systems de-
scribed are working.
The 0 button for controlling the ESC is located
in the center console, in front of the selector lev-
er. The ESC is automatically switched on when
the ignition is switched on.
Limiting ESC
In some situations, it may make sense to limit
the stabilizing function of the ESC so that the
wheels can spin, for example to rock a vehicle to
free it when it is stuck or to drive with snow
chains. The ESC can also be limited to provide
more sporty driving characteristics with fewer
stabilizing corrective actions.
—To limit the ESC, press the So button briefly.
The B indicator light turns on.
— To completely reactivate the ESC stabilization
function, press the button again. The indicator
light turns off.
Depending on the Audi drive select mode that is
selected, one of the following ESC modes will be
selected automatically:
— sport - this mode is designed for driving ona
level surface. It is used in all Audi drive select
modes except offroad.
— offroad - this mode is suited for driving offroad
and is designed for uneven terrain or loose
ground. If you select the offroad Audi drive se-
lect mode, the offroad ESC mode will be auto-
matically used.
Switching off ESC
For a more active control of the vehicle where the
stabilizing functions of the ESC cannot intervene,
the ESC can be switched off.
—To switch off the ESC, press and hold the Sor
button for more than three seconds. The B
and aa indicator lights turn on.
— To completely reactivate the ESC stabilization
function, press the button again. The indicator
lights turn off.
105
>

Driver assistance

Switching lane guidance on and off
Applies to: vehicles with adaptive cruise assist and lane guid-
ance

B8V-0692


Fig. 109 Turn signal lever: Lane guidance and lane depar-
ture warning button
Within the limits of the system, lane guidance
provides corrective steering to assist the driver
with keeping the vehicle in the center of the lane
as much as possible. This feature can be deacti-
vated.
Switching lane guidance on and off
Requirement: lane guidance must be preselected
in the MMI > page 151.
> To activate/deactivate the availability of the
lane guidance, press the button on the turn sig-
nal lever > fig. 109.
The system will assist the driver by providing cor-
rective steering only when adaptive cruise assist
is actively regulating and availability is switched
on.
Overview of displays and lane guidance
limitations
The indicator @9 in the Driver assistance display
indicates the availability of lane guidance
=> page 143, fig. 106.
© - Lane guidance is active.
&- Lane guidance is not active.
If the or indicator light turns on white on
at least one side, or the [J indicator light turns
on white in the Driver assistance display, then
lane guidance is not active. This may be due to
the following reasons:
— The necessary lane marker lines have not been
detected (for example, in a construction zone
146
or because the lines are obstructed by snow,
dirt, water, or lighting)
— The lane is too narrow or too wide
— The curve is too narrow
— The driver's hands are not on the steering
wheel
— Visibility is obstructed by a rise or dip.
— The turn signal was activated.
Steering intervention request
If no steering activity is detected or the steering
power from the system is not sufficient, the driv-
er steering intervention request will alert the
driver using audio and visual signals. Take over
the steering and keep your hands on the steering
wheel so that you will be ready to steer at any
time. The system will become inactive after a
short time and will only be active again later.
If the driver does not take over steering, adaptive
cruise assist will be canceled. If the vehicle is
equipped with emergency assist and it is ready to
function, it will be activated if possible
=> page 162.

Z\ WARNING
Observe the safety precautions and note the
limits of the assist systems, sensors, and
cameras > page 127.

@) Tips
— Always keep your hands on the steering
wheel so you can be ready to steer at any
time. The driver is always responsible for
adhering to the regulations applicable in
the country where the vehicle is being oper-
ated.
— It is recommended to only switch on lane
guidance on well-constructed roads.
—The > fig. 109 button switches lane guid-
ance availability and the lane departure
warning on or off simultaneously, if lane
guidance is preset in the adaptive cruise as-
sist settings.

Parking and maneuvering

@ Use the blue markings to help you estimate
the distance to an obstacle. Each marking
represents approximately 3 feet (1 meter).
The blue area represents an extension of the
vehicle's outline by approximately 16 feet (5
meters) to the rear.
@® You can recognize the rear bumper in the
lower display.
@ You should stop driving in reverse when the
red orientation line touches the edge of an
object, at the latest.
Trailer view
Applies to: vehicles with trailer view
The trailer view > fig. 129 assists you in position-
ing the vehicle in front of a trailer.
— Applies to: vehicles with peripheral cameras:
Switch to the Rear view > page 169, fig. 130.
— Select Trailer view in the upper display when
the parking aid is active |---|.


Now you can position your vehicle in front of the
trailer. The orange orientation line ©) > fig. 129
indicates the expected path toward the trailer
hitch. Use the blue markings © to help you esti-
mate the distance to the trailer hitch. Each mark-
ing represents approximately 1 foot (0.30 me-
ters). The width of the blue surface represents
the maximum steering wheel angle.
Symbols
If 2/&9/< is displayed and the display area
represented by that symbol is not available, then
the camera on the that side is not available. The
power exterior mirrors may have been folded in
or a door or the luggage compartment lid may
have been opened.
If # is displayed, there is a system malfunction
and the display area represented by that symbol
is not available. The camera is not working in this
area.
If Avis displayed, the respective ultrasonic sensor
is icy or dirty. Clean the area in front of the sen-
sors > page 129.
If one of the symbols continues to be displayed,
drive immediately to an authorized Audi dealer or
168
authorized Audi Service Facility to have the mal-
function repaired.

ZA\ WARNING
— Observe the safety precautions and note the
limits of the assist systems, sensors, and
cameras > page 127.
— Sensors and cameras have spots in which
the surrounding area cannot be detected.
Objects, animals, and people may only be
detected with limitations may not be detect-
ed at all. Always monitor the traffic and the
vehicle's surroundings directly and do not
become distracted.

@) Note
— The orange orientation lines @ show the di-
rection the rear of the vehicle will be travel-
ing, based on the steering wheel angle. The
front of the vehicle swings out more than
the rear of the vehicle. Maintain plenty of
distance so that an exterior mirror or a cor-
ner of the vehicle does not collide with any
obstacles.
— Keep enough distance from the curb to
avoid damage to the rims.
— Only use the images provided by the camera
on the rear of the vehicle when the luggage
compartment lid is completely closed. Make
sure any objects you may have mounted on
the luggage compartment lid do not block
the rearview camera.
G) Tips
— Applies to: vehicles with air suspension: The
accuracy of the orientation lines and blue
surfaces on the camera display decreases
when the vehicle is raised or lowered with
the air suspension.
— There is no distance warning for the rear
and the sides* when trailer towing mode is
detected. The front sensors remain activat-
ed. The visual display switches to trailer
mode. There is no guarantee the functions
will be deactivated when using a retrofitted
trailer hitch.

— Pull the cable out of the Audi music inter-
face carefully so that the USB ports are not
damaged.
— Use a USB extension cable to connect devi-
ces that have an integrated USB connector
(such as a USB stick) to reduce the risk of
damage to your USB device and the Audi
music interface.
— Extremely high or low temperatures that
can occur inside vehicles can damage mobile
devices and/or impair their performance.
Never leave mobile devices in the vehicle in
extremely high or low temperatures.
@ Tips
— Always follow the information found in
=> page 75.
— When you switch the ignition off, the USB
ports are still supplied with power until the
energy management intervenes.
— Do not use an additional adapter or USB ex-
tension cable to connect mobile devices to
the Audi music interface that already have a
cable or that must be connected with a USB
adapter > page 225, fig. 152. Using an ad-
ditional adapter or US extension cable may
impair functionality.
— Functionality is not guaranteed for mobile
devices that do not conform to the USB 2.0
specification.
— USB hubs are not supported.
— Video playback through the Audi music in-
terface is not supported on Apple and MTP
devices (such as smartphones).
— iPod or iPhone malfunctions also affect the
operation of the MMI. Reset your mobile de-
vice in these situations.
— Audi recommends updating the iPod or
iPhone software to the latest version. Refer
to your mobile device owner's manual for
more information.
— The USB adapter on the Audi music inter-
face will support iPod touch or iPhone devi-
ces from the 5th generation or newer with
the lightning connector.
226
—Aselection of supported devices can be
found in the database for tested mobile de-
vices at www.audi.com/mp3.
Playing media
The following sources can be selected depending
on the vehicle equipment:
— Amazon Alexa > page 225.
-—SD card > page 222.
— USB > page 225.
— DVD drive > page 223.
— Connect external device: you can connect ex-
ternal devices via Bluetooth and use the Blue-
tooth audio player > page 223, or you can con-
nect
an external device directly to the Audi mu-
sic interface > page 225.
— Connect online media > page 224.
PN matte)
Playing media files using the MMI
> Applies to: MMI: Select on the home screen:
MEDIA > Source > a source. Depending on the
connected device or online media service*, the
symbol for a source may change. The device
name may be displayed (for example: my-
Phone).
> Select a track from the categories in the media
center > page 227.
Playing media files using the multifunction
steering wheel
Requirement: a media drive must contain media
files > page 226.
> Select the Radio/Media tab using the multi-
function steering wheel.
> Turn the left thumbwheel to display the play-
list.
> To switch to a different source, press the
button.
> To select a media file or a source, turn and
press the left thumbwheel.
> To switch between radio and media, select:
button > Switch to radio/Switch to media. >

Emergency assistance

— When the parking lock is engaged, neither
the front nor rear axle may be lowered or
raised more than 10. The driveshafts or
tires could be seriously damaged.
— Towing must not be used to charge the
high-voltage battery (recuperation), be-
cause this could result in major damages to
the tow vehicle or the vehicle being towed.
— The vehicle must not be tow started for
technical reasons.
@ Tips
— Switch Audi pre sense* off > page 158 when
loading the vehicle onto a vehicle carrier,
train, ship, or other type of transportation,
or when towing the vehicle. This can prevent
an undesired intervention from the pre
sense* system.
— Follow the local legal regulations for tow-
ing.
Read and follow the important information under
=> page 281.

Preparations
> Only secure the towing cable or tow bar at the
designated towing loops > page 282,
> page 283.
> Make sure the towing cable is not twisted. Oth-
erwise it could disconnect from the towing loop
while towing.
> Switch the emergency flashers on in both
vehicles > page 47. However, do not do this if it
prohibited by law.
Towing vehicle (front)
> Only start to drive when the towing cable is
taut.
> Press the brake pedal very carefully.
> Avoid sudden braking or driving maneuvers.
Vehicle being towed (rear)
> Make sure the ignition is switched on so that
the steering wheel is not locked and so that you
can use the turn signals, the horn, and the
windshield wipers if needed > A\.
282
> Switching it off before the vehicle has stopped
may impair the function of the brake booster
and power steering. You would then need to
use more force to steer and brake the vehicle.
> Release the parking brake > page 96.
> Select the “N” selector lever position.
> Switch the ESC off to avoid error messages
=> page 105.
> Make sure the towing cable is always taut.

ZA WARNING
— Never tow a vehicle using a tow bar or tow-
ing cable if the vehicle does not have electri-
cal power.
— If the vehicle runs out of power while it is
being towed, stop towing the vehicle imme-
diately and consult an authorized Audi deal-
er or qualified repair facility.

Front towing loop



Fig. 176 Front bumper: installing the towing loop
The threaded opening for the towing loop is lo-
cated on the right side of the front bumper.
» Remove the towing loop from the vehicle tool
kit > page 274.
> Press the cap inward with brief, strong pressure
=> fig. 176. The cap will loosen from the bump-
er.
> Tighten the towing eye as far as it will go into
the mount. Use a suitable object to tighten the
towing eye completely and securely in the
mount.
> After using, place the towing loop back in the
vehicle tool kit.

4KE012721BE
Index

Listening to music
refertoMedia.............0ee eee 222,226
Load... 2.2... eee eee 298
Locking and unlocking
By remote control............00 cece ee 34
Using the lock cylinder...............05 32
With the convenience key............... 34
Low. beam headlights visu. so cews ov ones oo ses 45
Luggage compartment.................. 77
Cargo floor. ...... eee eee eee 80
Cover... eee eee eee eee 78
Increasing the size... 61... cee eee eee 79
POWEPSOUNCESxcccie. oo sine ow mri ww enetiede wwe 75
also refer to Luggage compartment...... 77
Luggage compartment lid
Closing bUttON : ¢ s ses +e eves se een ce vee 37
Generalinformation...............000- 35
Mechanically unlocking..............0-. 38
Opening and closing................... 36
Opening and closing with foot motion..... 38
Power opening and closing.............. 37
Lumbar support.............-.000 2-000 57
M
Maintenance « sresive sv srvice vv avers ve asaeata 0 8 292
Maintenance intervals.................. 246
Manually releasing the charging connector. 114
Manually releasing the charging port door.. 114
Map
Changing the scale..........cc0ee eee 202
Display... 2... eee eee eee 204
Operating « s sees ss ees ss eee se eee ee we 203
Setting the destination................ 202
MAP
refer to Message Access Profile......... 181
Map Previewer ssc os wasen oo man os wwrine 201
Map Updates « 2 sewn ss ween ov mee 2 a eee 209
ORL ennsss 6 oxeriexe © 0 aunsesn oo ennnece am coouene a 209
SD card/USB connection............... 209
Massage function...............-000 eee 57
PRrOnts 2 seess x = sie x 2 ees 7 8 eee ee eae Fe 58
Mechanical keys » 2 wow s y mew ss mews gy eee 33
Media......... 0... cc eee 222, 226
DIiVGS': + 2 osu « 2 goa 3 2 yee 2 Yee 2 a ew 222
Supported formats............-....-. 232
Mediacenter’s « csisccs +o cscs « « somine 0 © asoeune oo 227
Memory card
SD card reader (MMI) .............0005 222
Supported types and formats........... 232
Memory fUNCtION cas + = eons se reas xo Rees ee 64
Menu language
refer to Setting the language........... 236
Menu paths: < ¢ ees se ewes ae pees ee een ee 16
Message Access Profile...........-...0- 181
MessageS..... 1... 0-00 eee cece eee ee 181
Mirror COMPASS... 1... cece eee eee 54
Mirrors
Adjusting exterior mirrors............... 49
DIMMING ¢ ¢ sews s & ewe 4 x mows + eae 2 HIE 50
MaNTEYZOTITOR. creams» « snsem » 9 wet oo enue x 6 51
MMI
refer to Multi Media Interface........... 17
Mobile device
refer to Telephone............00eee eee 173
Mobile phone network
Connection settings...............005 185
Motor compartment
Opening and closing the hood.......... 241
Overview... ..... cece cece eee eee eee 242
Safety precautions................2.-. 240
Storage
compartment............00e00 76
MOUGNtain pPasseses « wees ss news oy aoe ewe 98
MOUNTAIN TOAdS's: « & sem = & sews = x neues +o ee 98
Multifunction steering wheel
Buttons: « sxisess os swiss @ 3 omar ao ena oa 12, 26
Operating...................0.00.0000. 12
Programming buttons.................- 26
Voice recognition system............... 24
Multi Media Interface................... “7
Menus.and symbols « wscsa «occa © cence «nn 18
Operating................2.02.000. 15,18
Switching the displays on or off.......... 17
MUlt@ icy: « 2 ame « 5 sews s 2 Wem 2 2 eee & ee 8 26
myAudi..
2.2... ee eee eee 27
Automatic login: « « sess ¢ s ame ¢ ¢ wens s ¢ os 27
myAudi navigation................. 197,201
N
Narrow areaSien: s = ees gs sea yo seen es 151
Natural leather care and cleaning......... 271
305