4KE012721BE
Table of contents
High-voltage system............. 107
Generalinformation................. 107
Charging the high-voltage battery...... 108
Charging equipment................. 115
Trailer ROwilne is «i wows «seas gs eeees 124
Driving witha trailer................. 124
Assist systems................... 127:
ASSIST SYSTCINIS§ 65 6 i onws 5 can so oe iZ7
General information................. 127
Surrounding area detection............ 128
Switching the systems on and off....... 130
Driving information.............. 132
Speed warning system..............-- 132
Camera-based traffic sign recognition... 132
Traffic light information.............. 134
Nightivision aSSiSti=x = «wm : » ase y s eon 135
Integrated Toll Module............... 137
Driver assistance................. 139
Cruise control system............00-5 139
Efficiency assist.............02.-000. 140
Adaptive cruise assist................ 142
Distance warning ..............00005. 152,
Lane departure warning............... 153
Audi presense...........0 cece eee 154
Sid@vassist sews: = s sexs = 2 sews & e Ae & ne 158
EXIE Warning sire x 6 cera oo were @ @ eee os 160
Intersection assistant................ 161
Emergency assist... ....:seeceeeevees 162
Parking and maneuvering....... 164
ThitrOdUCtiON « s sees ¢ = sees 5 ¢ sere ge ees 164
Parking‘aid plus « sissies avis oe aretes so aoe 164
Rearview camera and peripheral cameras. 166
Rear cross-traffic assist............... 171
Infotainment system............ L73
Telephone....................005- 173
INtROGUCtION « 2 sees » y sees 9 2 gees s 5 aes 173
SOLUP scsvine a 6 sssnase 2 0 soeaam + 6 oewoan © 6 coesern < 173
Using the Audi phone box............. 175
Using the telephone..............0005 177
MOSSAQCSiecies «i ssnsis 6 v suite + 0 oxime + 8 aie 181
Settings............0 0.0 ..0..00000. 183
Instrument cluster..............2.--- 185
Troubleshooting.................00 ee 185
AUP CONNECE « 6:65. 6 ev ee ews se os 187
General information................. 187
Audi connect Infotainment............ 187
Using a Wi-Fi hotspot................ 188
Audi connect Infotainment services..... 188
Audi connect vehicle control services.... 189
SGttiNGS mows ¢ » news © eww ¢ wor a 6 ateneg 191
Troubleshooting............... eee eee 192
Emergency call................... 194
OVERVIEW sscor xe creer wu eueiane & x cman © & ares 194
Emergency call..............-.000005 194
Online roadside assistance............ 195
Navigation....................000. Lg?
Opening navigation.................. 197
myAudi navigation...............0005 197
Entering a destination................ 198
Stopping route guidance.............. 203
Mapes 2 o socases 2 3 omer o 3 omrnom wo eau @ 3 vee 203
Personal route assistance............. 205
Alternative routes.............2.-04. 206
Additional functions...............-. 206
Satellite map........... 0.0.0.2 eee 208
Electric range... . 6... cece eee eee 208
Map‘update: « sees ys agus ye ees vo ees 209
Traffic information.................00- 210
Options and settings................- 211
RaACHON. seve. = soso we wien 4 weanene oe weaves 214
Opening the radio................... 214
Radio functions wc s 2 ees © s seen os reese 215
Onllime tadiOven « 2 senses av sewsece ov somes a im 218
Options and settings...............0. 219
TROUDIESHOOtING san ¢ x xoam « + some & 2 eo 221
Media............... 0. cece eee 222
General information................. 222
SDicard reader's + wees + 2 wows se wees s Gos 222
DVD drive...... 0... eee eee eee 222
Bluetooth audio player............... 223
Online Média « ¢ ese. ye cee ge eee ee eae 224
Amazon Alexa... ..... cee eee eee ee eee 225
Multimedia connections.............. 225
Playing media..............00--0000- 226
4KE012721BE
Touch displays
Configuring quick access
> Press and hold a button on the home screen
display area or in the quick access bar.
> To move a button to the quick access bar, pull it
from the display area to the quick access bar.
> To adjust the placement of the buttons in the
quick access bar, pull them to the desired posi-
tion in the bar.
> Press Done to complete the configuration.
@ Tips
The position of © cannot be adjusted.
Display area
You can freely change the location of the buttons
on the home screen display area.
Configuring the display area
> Press and hold a button on the home screen
display area.
> To adjust the placement of the buttons, pull
them to the desired locations.
> Press Done to complete the configuration.
Switching between menu pages
If a menu contains multiple menu pages, Fema |S
displayed in the display area. The white bar
shows the location of the current menu page.
> To switch between menu pages, swipe your fin-
ger to the right or left.
O8 OB OB
Off Oo of
O88 O88 o8 of
Fig. 16 Upper display: common symbols in the status bar
[RAZ-0783
The symbols in the status bar show you informa-
tion at a glance, such as if a mobile device is con-
nected or if there is a data connection. The most
common symbols are listed in the table.
Description
There is a data connection. The bar indi-
@ | cates the signal strength of the data con-
nection. Data is being transmitted now.
There is a data connection. The bar indi-
@ | cates the signal strength of the data con-
nection. No data is being transmitted now.
A mobile device is connected. The bar indi-
@® | cates the signal strength of the cell phone
connection.
There is no data connection. ®
An error occurred with the mobile device
connection to the MMI. ©
The personal profiles are switched on. The
digits 1 - 6 indicate which personal profile
is currently active. The guest profile is ac-
tive if there are no digits.
A Bluetooth device is connected.
Bluetooth is switched on, but no Bluetooth
device is connected.
©® Ee
©
Audio playback was interrupted.
The audio source is muted.
Privacy settings are enabled. The additional
symbol indicates which privacy settings are
currently activated > page 289.
®
|O|©
The Integrated Toll Module is switched on.
The digits 1 - 3+ indicate how many passen- ®
gers are selected in the MMI.
Nl titelacme nies
diOo/e18 Pea
Eyre
RAX-0013
‘Active phone call 4
Core Pere
Cec)
[P] se i mE ee og ease ces
the destination.
Fig. 17 Upper display: notification center
Notifications can be displayed in the upper dis-
play. After a specified time, they will be hidden
and a corresponding symbol will appear in the
19
>
Personalization
— Bluetooth device 1/Bluetooth device 2*: Re-
quirement: after a Bluetooth device has been
paired with the MMI, you must be logged in to
myAudi in the vehicle. Follow the system in-
structions and save the desired Bluetooth de-
vice. You will be automatically logged in when
your Bluetooth device is connected to the MMI,
and automatically logged out when the Blue-
tooth connection to your mobile device is dis-
connected.
@) Tips
— For some Audi connect Infotainment serv-
ices, you may also have to enter your myAu-
di access information when accessing serv-
ices in the MMI.
— Regardless of the key user and additional
users, you can only connect one myAudi ac-
count to your vehicle.
User management
Applies to: vehicles with user management
The vehicle owner must be set up as the key user
for some Audi connect vehicle control services,
which depend on the vehicle equipment.
Setting the key user
Requirement: a key user must not be set yet.
> To set a key user for the vehicle, you will need a
myAudi account. Register at my.audi.com.
> Add your vehicle at my.audi.com and then veri-
fy your myAudi account using the verification
process that is provided.
> Applies to: MMI: Select on the home screen:
USER > User management > (Key user) > Set
key user.
> Applies to: MMI: Follow the system instructions
and enter the 10-digit vehicle code > page 33.
The key user is set. You have the rights to use
the Audi connect vehicle control services
=> page 189 that depend on vehicle equipment
as well as the ability to manage other vehicle
functions and any other users.
Managing additional users
Depending on the vehicle equipment, you can
grant authorization for additional users to use
28
Audi connect vehicle control services at my.audi.
com.
Removing the key user
If you remove the key user, all other users and
their authorizations will be deleted. It will no
longer be possible to use the Audi connect vehi-
cle control services, depending on the vehicle
equipment.
Requirement: a key user must be set.
> Applies to: MMI: Select on the home screen:
USER > User management > (Key user) > Re-
move key user.
G) Tips
— Depending on the country, you may be able
to use the myAudi app or my.audi.com.
— Depending on the vehicle equipment, you
may be able to reset specific functions to
the factory default settings.
— Depending on the vehicle equipment, log-
ging into myAudi in the vehicle may not be
required to use Audi connect vehicle control
services.
— If you sell your vehicle, remove the key user
and reset all settings to the factory set-
tings.
— Store the vehicle code in a secure place. It
may be necessary to re-enter the vehicle
code.
— Pay attention to upper- and lower-case let-
ters when entering the vehicle code.
— If you do not have the 10-digit vehicle code,
contact an authorized Audi dealer or author-
ized Audi Service Facility.
4KE012721BE
Telephone
Telephone
Introduction
Applies to: vehicles with telephone
You can operate various telephone functions easi-
ly through the MMI in your vehicle.
Depending on the country and the vehicle equip-
ment, the following options may be available:
— Connecting a cell phone with Bluetooth
— Using two telephones
— Using the Audi phone box
ZA WARNING
— Medical experts warn that mobile devices
can interfere with the function of pacemak-
ers. Always maintain a minimum distance of
about 7.9 inches (20 cm) between the mo-
bile device antennas and the pacemaker.
— Do not carry the mobile device in a pocket
directly over the pacemaker when the
phone is switched on.
— Switch the mobile device off immediately
if you suspect it may be interfering with
the pacemaker.
— Do not use the voice recognition system*
=> page 24 in emergencies because your
voice may change in stressful situations. The
system may take longer to dial the number
or may not be able to dial it at all. Dial the
emergency number manually.
— Switch your mobile device off in areas where
there is a risk of an explosion. These loca-
tions are not always clearly marked. This
may include gas stations, fuel and chemical
storage facilities or transport vehicles, or lo-
cations where fuel vapors (such as propane
or gasoline vapor in vehicles or buildings),
chemicals or large quantities of dust parti-
cles (such as flour, sawdust or metal) may
be present in the air. This also applies to all
other locations where you would normally
turn your vehicle engine off.
— The demands of traffic require your full at-
tention. Always read the chapter > page 17,
Traffic safety information.
CG) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 187.
G@) Tips
— The Bluetooth connection range is limited
to inside the vehicle.
—Aselection of supported Bluetooth devices
can be found in the database for tested mo-
bile devices at www.audi.com/bluetooth.
Setup
Connecting a cell phone via Bluetooth
Applies to: vehicles with telephone
Requirement: the vehicle must be stationary and
the ignition must be switched on. The Bluetooth
settings must be open on your mobile device dur-
ing the connection setup. The mobile device to be
connected must not be actively connected to any
other Bluetooth device. The MMI must only be
connected to one mobile device.
> Enable the Bluetooth function and visibility on
the MMI => page 237 and the cell phone.
> Applies to: MMI: Select on the home screen:
PHONE.
> Follow the system instructions. The available
Bluetooth devices will be displayed after sever-
al seconds.
> Press on the desired mobile device in the list of
displayed Bluetooth devices.
> To update the list, press OQ.
A PIN for a secure Bluetooth connection will be
generated.
> Confirm the PIN on your mobile device, or
> Enter the PIN for connecting on your cell
phone. The time allowed for entering the PIN is
limited to approximately 30 seconds.
> Follow the system instructions.
> Pay attention to any other system prompts on
the MMI and on your cell phone.
173
>
Telephone
After connecting successfully
Information about the connected profiles will ap-
pear. You can also change the profiles later
=> page 238.
The cell phone contacts are automatically loaded
in the MMI. This process can take several mi-
nutes, depending on the number of contacts.
Depending on your cell phone and the connection
type, you can use the following functions:
Handsfree
Requirement: your cell phone must be connected
to the MMI via a Bluetooth Hands Free Profile
(Bluetooth HFP).
You can use the hands-free system. You can make
calls using the antenna on your mobile device.
Sending and receiving messages
See > page 181.
C) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 187.
@) Tips
— You can apply additional settings to con-
nected mobile devices under Connected de-
vices > page 237.
— You can also search for the MMI on your mo-
bile device using the Bluetooth device
search.
— You only have to pair your device one time.
Bluetooth devices that are already paired
automatically connect to the MMI when the
Bluetooth function is switched on, when
they are within range, and when the ignition
is switched on. The last connected mobile
device is given first priority.
— Pay attention to any system prompts dis-
played on your mobile device or the MMI,
for example if the system should connect
automatically in the future. Depending on
D_ SIM card installed in the vehicle at the factory.
2) Not available in all countries.
174
the mobile device, you may also need to
download contacts and confirm access to
your messages separately.
— When leaving the vehicle, the Bluetooth
connection to the mobile device will auto-
matically disconnect. Depending on your
mobile device, phone calls in progress may
be automatically redirected from the MMI
to your mobile device so that you can con-
tinue the call on your phone.
— When the car phone or data module func-
tion* is switched on, Audi connect Infotain-
ment* is available through the embedded
SIM card2)2).
Using two telephones
Applies to: vehicles with telephone, and Audi phone box
You can connect two mobile devices to the MMI,
for example your business and your personal mo-
bile device. You can use both mobile devices to
make calls in the vehicle.
Connecting another mobile device
Requirement: a mobile device must be connected
to the MMI. The vehicle must be stationary and
the ignition must be switched on. The Bluetooth
settings must be open on your mobile device dur-
ing the connection setup. The mobile device to be
connected must not be actively connected to any
other Bluetooth device.
> Enable the Bluetooth function and visibility on
the MMI = page 237 and the cell phone.
> Applies to: MMI: Select on the home screen:
PHONE > [, or
> Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices > Telephone 1
or Telephone 2 > New connection.
> Follow the system instructions. The available
Bluetooth devices will be displayed after sever-
al seconds.
> Press on the desired mobile device in the list of
displayed Bluetooth devices.
> To update the list, press OQ.
4KE012721BE
Telephone
A PIN for a secure Bluetooth connection will be
generated.
> Confirm the PIN on your mobile device, or
> Enter the PIN for connecting on your cell
phone. The time allowed for entering the PIN is
limited to approximately 30 seconds.
> Follow the system instructions.
> Pay attention to any other system prompts on
the MMI and on your cell phone.
After connecting successfully
See > page 174, After connecting successfully.
Switching between two mobile devices
Requirement: phone 1 and phone 2 must be con-
nected to the MMI.
>» Applies to: MMI: Select on the home screen:
PHONE > ¢{].
Disconnecting a mobile device
Applies to: vehicles with telephone
The mobile device will be disconnected from the
MMI and removed from the list of paired devices.
> To disconnect a connected device, use the con-
nection manager = page 238.
Using the Audi phone
box
Applies to: vehicles with Audi phone box
Fig. 133 Storage compartment in the center console: Audi
phone box with holder and connections
) Not available in all countries. These are additional car
phone functions only in conjunction with Audi connect In-
fotainment*.
2) The Qi standard makes it possible to charge your mobile
device wirelessly.
You can charge your mobile device battery wire-
lessly using the Audi phone box. You can make
calls through the exterior antenna* on the vehi-
cle. Using the external antenna* helps when
there is a low signal and also provides better re-
ception quality.
— Audi phone box with holder: open the Audi
phone box holder (@). Position the mobile de-
vice so that the back of it is facing the @ symbol
@ between the Audi phone box and the holder.
Depending on the vehicle equipment, you may
then be able to use the following functions:
— Connect to the exterior vehicle antenna?)
— Wirelessly charge the mobile device. Require-
ment: the ignition must be switched on. The
charging function must be switched on in the
MMI. You must have a Qi-capable2) mobile de-
vice.
You can also charge a mobile device using the
USB adapter: connect your mobile device to the
Audi music interface using a USB adapter cable
@. You can charge your mobile device using spe-
cific USB adapters > page 225.
Reminder signal
When the device reminder signal is switched on,
you will be notified that your mobile device is still
in the Audi phone box when you leave the vehicle.
Requirement
— A Qi-capable?) mobile device must be in the
Audi phone box, or
— Your mobile device must be connected to the
Audi music interface by a USB adapter, and the
Audi smartphone interface must be active, or
— Your iPhone® must be connected to the MMI
via Bluetooth® > page 173 and must be charg-
ing through the Audi music interface using a
USB adapter.
175
4KE012721BE
Telephone
— Read out name!): the MMI automatically cre-
ates a name tag that can be read aloud for each
entry > page 24.
— Save as a shortcut > page 20, Shortcuts.
Contact options
Press and hold a contact in the list until the Op-
tions menu appears.
Possible options:
— Send contact: you can select Text message or
E-mail > page 181.
— Send text message > page 181.
— Send e-mail > page 182.
— Store as favorite > page 178.
— Save as a shortcut > page 20, Shortcuts.
Deleting contacts
— Deleting all contacts: select: Contacts > Z >
Delete all. All contacts are deleted only in the
MMI.
— Deleting imported contacts: requirement: you
must have imported at least one contact. Se-
lect: Contacts > Z > one or more contacts or
Select all > Delete imported contacts > (Done).
The imported contacts are deleted.
G) Tips
— Pay attention to any synchronization
prompts on your mobile device when down-
loading contacts.
— Only the contacts of the mobile device being
actively used are displayed.
— The contacts from the mobile device may
not be transferred in alphabetical order. If
there are too many entries, contacts with
different first letters may be missing in the
MMI.
— If contacts are loaded from the mobile de-
vice into the MMI, the contacts on the SIM
card will no longer be displayed in the MMI.
— The contacts in the local MMI memory are
always visible and can be accessed by other
users.
— After switching off the ignition and exiting
the vehicle, the mobile device directory will
)) Not available in all languages.
be loaded when the MMI is started again if
the mobile device is within range and the
Bluetooth function is switched on in the mo-
bile device and the MMI.
— Only the contacts in the local MMI memory
can be deleted.
Listening to voicemail
Applies to: vehicles with telephone
> Applies to: MMI: Select on the home screen:
PHONE > Voicemail.
Requirement: there must be no voicemail num-
ber stored.
>» Entering the voicemail number: enter the de-
sired number. Press OK.
Requirement: a voicemail number must be stor-
ed.
> Dialing the voicemail number: press Voice-
mail. The call begins immediately.
iG) Tips
This service must be set up and activated in
advance by the cell phone service provider.
Dialing a telephone number
Applies to: vehicles with telephone
Depending on the vehicle equipment, you may
have the following options for dialing a phone
number:
— Using text input in the MMI = page 21.
— Using voice operation > page 24.
Making an emergency call
Applies to: vehicles with telephone
Requirement: a mobile device must be connected
to the MMI via Bluetooth.
> Applies to: MMI: Select on the home screen:
Phone > Dial number > the local emergency
call number (such as 911) > Dial.
179
Telephone
ZA\ WARNING
— Because your phone works with radio sig-
nals, a connection cannot be guaranteed un-
der all circumstances. Do not rely on only
your phone when it comes to essential com-
munication (such as a medical emergency).
— Always follow the instructions given by the
emergency personnel during an emergency
call and only end the call when they instruct
you to do so.
Answering/ending a call
Applies to: vehicles with telephone
> To accept or end a call, press the @ button on
the multifunction steering wheel. Operating
=> page 12 and > page 26.
You can use the following options on the MMI
when there is an incoming call:
> Answering an incoming call: press Answer.
> Declining a call: press Decline.
> Declining a call with a text message”: Require-
ment: the function must be enabled in the set-
tings. Press Decline with text message.
> Silencing the ringtone: press Mute.
G) Tips
The radio or media playback is muted during a
phone call.
During a phone call
Applies to: vehicles with telephone
The following options may be possible during a
call depending on the mobile device being used
and the type of connection:
— End call: ends the current phone call.
— Mute: the other person on the call will no lon-
ger be able to hear you. You will still be able to
hear the other person. To switch the micro-
phone back on, press Unmute.
— Hold/Resume: place your current phone call on
hold and answer another.
— Send tone sequence: press Numbers. You can
enter tone sequences (DTMF) and send them to
the other party on the call.
180
— Accepting an incoming call: if a phone call
comes in during another call, you can either Re-
place the current call with the incoming call, or
use Answer to put the current call on hold. The
incoming call will be answered.
— Declining an incoming call: press Decline to
decline an incoming call.
—Muting the incoming call: press Mute.
— Other call options: press More.
Requirement: two phone calls must be in prog-
ress.
— Conference call*: add a call on hold and up to
five active parties (depending on the cell phone
service provider) to the conference call.
— Swap call: alternate between two phone calls
while one of the calls is on hold. Press on the
respective call. Selecting End call will end the
active phone call. A call that was placed on hold
stays on hold and can be taken off hold with Re-
sume.
— Accepting an incoming call: if a phone call
comes in during another call and when there is
a call on hold, you can either Replace the cur-
rent call with the incoming call, or use Answer
to put the current call on hold. The incoming
call will be answered.
Press More.
— Transferring a call*: press Transfer call to mo-
bile device to transfer the existing call from the
MMI to your mobile device or Bluetooth head-
set*.
— Switch to hands-free mode*: Requirement: you
must have a phone call in progress on your cell
phone. Press Switch to hands-free to transfer
the call from your cell phone back to the MMI.
— Add call: Select: Call list/Contacts/Favorites >
select an entry from the list or press Dial
phone number and enter a phone number.
Then the active call will be on hold.
— Remove conf. member*: Requirement: you
must have started a conference call. You can re-
move conference call members individually
when a conference call is active. Press on the
contact you would like to remove.
— Microphone input level: you can adjust the mi-
crophone input level during a phone call using
the slider.