4KE012721BE
Table of contents
High-voltage system............. 107
Generalinformation................. 107
Charging the high-voltage battery...... 108
Charging equipment................. 115
Trailer ROwilne is «i wows «seas gs eeees 124
Driving witha trailer................. 124
Assist systems................... 127:
ASSIST SYSTCINIS§ 65 6 i onws 5 can so oe iZ7
General information................. 127
Surrounding area detection............ 128
Switching the systems on and off....... 130
Driving information.............. 132
Speed warning system..............-- 132
Camera-based traffic sign recognition... 132
Traffic light information.............. 134
Nightivision aSSiSti=x = «wm : » ase y s eon 135
Integrated Toll Module............... 137
Driver assistance................. 139
Cruise control system............00-5 139
Efficiency assist.............02.-000. 140
Adaptive cruise assist................ 142
Distance warning ..............00005. 152,
Lane departure warning............... 153
Audi presense...........0 cece eee 154
Sid@vassist sews: = s sexs = 2 sews & e Ae & ne 158
EXIE Warning sire x 6 cera oo were @ @ eee os 160
Intersection assistant................ 161
Emergency assist... ....:seeceeeevees 162
Parking and maneuvering....... 164
ThitrOdUCtiON « s sees ¢ = sees 5 ¢ sere ge ees 164
Parking‘aid plus « sissies avis oe aretes so aoe 164
Rearview camera and peripheral cameras. 166
Rear cross-traffic assist............... 171
Infotainment system............ L73
Telephone....................005- 173
INtROGUCtION « 2 sees » y sees 9 2 gees s 5 aes 173
SOLUP scsvine a 6 sssnase 2 0 soeaam + 6 oewoan © 6 coesern < 173
Using the Audi phone box............. 175
Using the telephone..............0005 177
MOSSAQCSiecies «i ssnsis 6 v suite + 0 oxime + 8 aie 181
Settings............0 0.0 ..0..00000. 183
Instrument cluster..............2.--- 185
Troubleshooting.................00 ee 185
AUP CONNECE « 6:65. 6 ev ee ews se os 187
General information................. 187
Audi connect Infotainment............ 187
Using a Wi-Fi hotspot................ 188
Audi connect Infotainment services..... 188
Audi connect vehicle control services.... 189
SGttiNGS mows ¢ » news © eww ¢ wor a 6 ateneg 191
Troubleshooting............... eee eee 192
Emergency call................... 194
OVERVIEW sscor xe creer wu eueiane & x cman © & ares 194
Emergency call..............-.000005 194
Online roadside assistance............ 195
Navigation....................000. Lg?
Opening navigation.................. 197
myAudi navigation...............0005 197
Entering a destination................ 198
Stopping route guidance.............. 203
Mapes 2 o socases 2 3 omer o 3 omrnom wo eau @ 3 vee 203
Personal route assistance............. 205
Alternative routes.............2.-04. 206
Additional functions...............-. 206
Satellite map........... 0.0.0.2 eee 208
Electric range... . 6... cece eee eee 208
Map‘update: « sees ys agus ye ees vo ees 209
Traffic information.................00- 210
Options and settings................- 211
RaACHON. seve. = soso we wien 4 weanene oe weaves 214
Opening the radio................... 214
Radio functions wc s 2 ees © s seen os reese 215
Onllime tadiOven « 2 senses av sewsece ov somes a im 218
Options and settings...............0. 219
TROUDIESHOOtING san ¢ x xoam « + some & 2 eo 221
Media............... 0. cece eee 222
General information................. 222
SDicard reader's + wees + 2 wows se wees s Gos 222
DVD drive...... 0... eee eee eee 222
Bluetooth audio player............... 223
Online Média « ¢ ese. ye cee ge eee ee eae 224
Amazon Alexa... ..... cee eee eee ee eee 225
Multimedia connections.............. 225
Playing media..............00--0000- 226
4KE012721BE
Media
@) Note
To reduce the risk of damaging the drive and
data carriers:
— Always store data carriers in a protective
sleeve and do not expose them to direct
sunlight
— Do not use damaged, dirty, or laminated da-
ta carriers
— Do not use single CDs/-DVDs with a 3.1 inch
(8 cm) diameter, non-circular CDs/DVDs
(shaped CDs), cleaning CDs, and protective
rings
— Never force CDs/DVDs into the drive. Discs
are pulled in automatically.
G) Tips
The thermal protection switch stops playback
temporarily when outside temperatures are
too high.
pe eli)
Applies to: vehicles with a DVD drive
—
Fig. 151 Glove compartment: DVD drive
RAH-9153|
Loading a CD/DVD
> Slide the CD/DVD straight into the slot @ with
the label facing up. The CD/DVD will be auto-
matically pulled in.
Ejecting a CD/DVD
> Press the button @).
The CD/DVD is pulled in again automatically if it
is
not removed from the DVD slot within approxi-
mately ten seconds after ejecting it.
The DVD drive is accessed and operated through
the MMI > page 226.
@) Tips
— Playback cannot be guaranteed with media
files that have a high data rate.
— Always read the chapter > page 222, Gener-
al information.
Bluetooth audio player
Applies to: vehicles with Bluetooth audio player
With the Bluetooth audio player, you can play
music wirelessly through the MMI from your
Bluetooth-capable mobile device (such as a cell
phone).
Requirement: the vehicle must be stationary and
the ignition must be switched on. The Bluetooth
settings will open on your mobile device during
the connection setup. The Bluetooth function and
visibility of the MMI > page 237 and mobile de-
vice must be switched on.
Connecting a mobile device
> Applies to: MMI: Select on the home screen:
MEDIA > Source > Connect external device >
New connection. The available Bluetooth devi-
ces will be displayed after several seconds.
> Press on the desired mobile device in the list of
displayed Bluetooth devices.
> To update the list, press OQ.
> A PIN for a secure Bluetooth connection will be
generated.
> Confirm the PIN on your mobile device, or:
> Enter the PIN for the connection setup on your
mobile device. The time allowed for entering
the PIN is limited to approximately 30 seconds.
After connecting successfully, the mobile device
will be displayed in the Connected devices menu
as a Bluetooth audio player.
Playing media > page 226.
Gi) Tips
— Check for any connection requests on your
Bluetooth device.
— Multiple Bluetooth audio players can be
paired with the MMI, but only one at a time
can be active as a Bluetooth audio player
=> page 237.
223
Media
— The supported media functions (such as
shuffle, list view, categories, search, op-
tions) depend on the Bluetooth device being
used.
— Note the volume setting on your Bluetooth
device. AUDI AG recommends setting your
mobile device to the maximum volume
when using it as a Bluetooth audio player.
—Aselection of supported Bluetooth devices
can be found in the database for tested mo-
bile devices at www.audi.com/bluetooth.
Online media
Applies to: vehicles with Audi connect Infotainment and on-
line media
You can play and operate various online media
services, such as music streaming services, using
the MMI.
Requirement: a supported online media service
must be available in the country where the vehi-
cle is being operated.
Connect online media
> Connect the MMI to the Internet > page 187.
> Switch on the Wi-Fi hotspot in the MMI
=> page 192.
> Applies to: MMI: Select on the home screen:
MEDIA > Source > Connect online media.
> Switch the Wi-Fi function on in your mobile de-
vice and connect it to the MMI Wi-Fi hotspot
=> page 188.
> Install and start the myAudi app on your mo-
bile device.
> Log in to your myAudi account in the myAudi
app and select your vehicle.
Your mobile device must be connected to the
MMI and must be highlighted. When you press
the highlighted device, it will be disconnected.
Starting online media
> Applies to: MMI: Select on the home screen:
MEDIA > Source. All online media services sup-
ported in your country will be displayed.
>» Press on the desired online media service and
follow the system instructions.
224
ZA WARNING
—To reduce the risk of an accident, only use
Audi connect services and the Wi-Fi hotspot
only if the traffic situation permits it. Read
and follow the guidelines provided in
=> page 17, Traffic safety information.
— It is only safe to use tablets, laptops, mobile
devices and other similar devices when the
vehicle is stationary because, like all loose
objects, they could be thrown around the in-
side of the vehicle in a crash and cause seri-
ous injuries. Store these types of devices se-
curely while driving. Also read the warnings
in the chapter > page 65.
@) Note
— Read the information about Audi connect,
and be sure to note the connectivity costs
section >@ in General information on
page 187.
— There generally are additional costs when
using an online media service account, espe-
cially when it is used internationally.
(i) Tips
— Depending on the Internet connection and
network traffic, the connection may discon-
nected when online media sources are play-
ing.
— Online media usage depends on the service
availability of the third party provider.
— Audi AG simply makes the access to online
media services possible through the MMI
and does not take any responsibility for the
contents of the online media services.
— Depending on the mobile device being used,
there may be interruptions during media
playback and when using the myAudi app.
To avoid interruptions, do not lock the
screen on your mobile device and keep the
myAudi app in the foreground.
— Pull the cable out of the Audi music inter-
face carefully so that the USB ports are not
damaged.
— Use a USB extension cable to connect devi-
ces that have an integrated USB connector
(such as a USB stick) to reduce the risk of
damage to your USB device and the Audi
music interface.
— Extremely high or low temperatures that
can occur inside vehicles can damage mobile
devices and/or impair their performance.
Never leave mobile devices in the vehicle in
extremely high or low temperatures.
@ Tips
— Always follow the information found in
=> page 75.
— When you switch the ignition off, the USB
ports are still supplied with power until the
energy management intervenes.
— Do not use an additional adapter or USB ex-
tension cable to connect mobile devices to
the Audi music interface that already have a
cable or that must be connected with a USB
adapter > page 225, fig. 152. Using an ad-
ditional adapter or US extension cable may
impair functionality.
— Functionality is not guaranteed for mobile
devices that do not conform to the USB 2.0
specification.
— USB hubs are not supported.
— Video playback through the Audi music in-
terface is not supported on Apple and MTP
devices (such as smartphones).
— iPod or iPhone malfunctions also affect the
operation of the MMI. Reset your mobile de-
vice in these situations.
— Audi recommends updating the iPod or
iPhone software to the latest version. Refer
to your mobile device owner's manual for
more information.
— The USB adapter on the Audi music inter-
face will support iPod touch or iPhone devi-
ces from the 5th generation or newer with
the lightning connector.
226
—Aselection of supported devices can be
found in the database for tested mobile de-
vices at www.audi.com/mp3.
Playing media
The following sources can be selected depending
on the vehicle equipment:
— Amazon Alexa > page 225.
-—SD card > page 222.
— USB > page 225.
— DVD drive > page 223.
— Connect external device: you can connect ex-
ternal devices via Bluetooth and use the Blue-
tooth audio player > page 223, or you can con-
nect
an external device directly to the Audi mu-
sic interface > page 225.
— Connect online media > page 224.
PN matte)
Playing media files using the MMI
> Applies to: MMI: Select on the home screen:
MEDIA > Source > a source. Depending on the
connected device or online media service*, the
symbol for a source may change. The device
name may be displayed (for example: my-
Phone).
> Select a track from the categories in the media
center > page 227.
Playing media files using the multifunction
steering wheel
Requirement: a media drive must contain media
files > page 226.
> Select the Radio/Media tab using the multi-
function steering wheel.
> Turn the left thumbwheel to display the play-
list.
> To switch to a different source, press the
button.
> To select a media file or a source, turn and
press the left thumbwheel.
> To switch between radio and media, select:
button > Switch to radio/Switch to media. >
Media
> Select: Change PIN > enter a new PIN for pa- Motion Picture Association of America
rental control > OK. (MPAA). Note that the age levels for video
> Repeat the entry and press OK. DVDs in European countries may differ.
@) Tips
— Not all video DVDs have parental control.
— The protection levels for the parental con-
trol are based on the US standards from the
— PIN entry for parental control will be locked
for approximately one minute if you enter
the incorrect PIN three times in a row. The
PIN can only be reset by an authorized Audi
dealer.
Supported media and file formats
Depending on the vehicle equipment, the follow- by the DVD drive, the SD card reader, and the
ing properties for media files may be supported connection for USB storage devices:
Audio files Video files
Support- SD/SDHC/SDXC/MMC memory cards: with a capacity up to 256 GB
ed media | ;DVD drive: audio CDs (up to 80 min) with CD text (artist, album, song)*, CD-ROMs with a
capacity of up to 700 MB; DVD+R/RW; DVD video; DVD audio with audio tracks that are
compatible with a DVD video player;
Audi music interface: mobile devices (such as an iPod > page 225, MTP player, USB stor-
age device in “USB Device Subclass 1 and 6” that conforms to USB 2.0: USB sticks, USB
MP3 players (Plug-and-Play-capable), external USB flash drives and hard drives).
File sys- Memory cards: exFAT, FAT, FAT32, NTFS.
tem USB storage devices: FAT, FAT32, NTFS.
USB storage device partitions (primary/logical*): 2 per USB connection.
CD/DVD file systems: ISO9660, Joliet, UDF.
Metadata | Album cover: GIF, JPG, PNG with max. 800x800 px.
The album cover from the medium or from Grace-
note* is displayed, depending on availability.
Format |MPEG |Win- |MPEG |Opus |FLAC |ALAC |MPEG |MPEG4 — |Windows
1/2 dows 2/4 1/2 AVC Media Video
Layer 3 |Media (H.264) |9
Audio 9
and 10
File
ex- -mp3 .wma -.m4a .opus | .flac -m4a -Mpg; -mp4 .wmv
tension -m4b_ | .ogg -Mpeg -m4v -asf
-aac .oga -Mov
avi
Playlists -M3U; .PLS; .WPL; .M3U8; .ASX
Character-| up to maximum 320 kbit/s and |48kHzsampling| up to maximum 10 Mbit/s and
istics 48 kHz sampling frequencies frequency 1920x1080 px at maximum 30 fps
Number DVD drive: max. 1,000 files per medium.
of files USB mass storage device and memory cards: max. 50,000 files per medium; max. 1,000
files per playlist/folder
232
4KE012721BE
Media
@) Tips
— The media sources do not support the Win-
dows Media Audio 9 Voice format.
— For compressing MP3 files, AUDI AG recom-
mends a bit rate of at least 160 kbit/s. The
display showing the remaining play time
may differ for audio files with variable bit
rate.
— Special characters (such as those in ID3 tag
information) may display differently or may
Troubleshooting
The information that follows lists some trouble-
shooting options. They depend on the equip-
not always display, depending on the sys-
tem language.
—The manufacturer of the storage device can
provide information about its “USB Device
Subclass”.
— Some MTP player functions are not support-
ed, such as rating music tracks and video
playback.
ment.
Problem Solution
Audi music interface/Bluetooth
audio player: the mobile device is
not supported.
Read the instructions in the chapter > page 225, Multimedia
connections/> page 223, Bluetooth audio player.
Audi music interface: the mobile
device is not recognized as a
source.
For many mobile phones or mobile devices, playback is not possi-
ble when the battery level is too low (less than 5% charge level).
The mobile device will only be recognized as a media source in
the MMI after connecting if the battery charge level is sufficient.
Audi music interface: malfunc-
tions during audio playback
through an iPod/iPhone.
The Bluetooth audio player function is switched on. Switch this
function off > page 237 when you are not using the Bluetooth
audio player.
Audi music interface: audio play-
back through the connected mo-
bile device is not possible.
Make sure the USB mode M7P is selected in the settings on your
mobile device.
Bluetooth audio player: interfer-
ence with track display and audio
playback.
Playback interference can occur when using the Bluetooth audio
player if a music player app from a third party provider is open.
AUDI AG recommends using the integrated media player on your
Bluetooth device (such as a smartphone).
Online media: connection failed
between the MMI and the myAudi
app.
To establish a connection to the MMI, the MMI connection switch
must be switched on in the myAudi app status screen.
Online media: no playback of on-
line media.
Check if a suitable data plan has been purchased.
Wi-Fi hotspot: your Wi-Fi device is
disconnected from the Wi-Fi hot-
spot.
Make sure the network optimization functions are switched off in
the Wi-Fi settings or in the network settings for your Wi-Fi de-
vice. For additional information, refer to the user guide for your
Wi-Fi device.
233
4KE012721BE
Additional settings
Bluetooth
> Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Bluetooth.
Bluetooth
You can select a setting for visibility of the MMI
to other Bluetooth devices. To connect a new
Bluetooth device, the Visible setting must be se-
lected. If Invisible is selected, a Bluetooth con-
nection will only be possible with paired devices.
If Off is selected, no Bluetooth device can be con-
nected.
Bluetooth audio player
When this function is switched on, the profile
will load automatically when your Bluetooth au-
dio player is within range.
Bluetooth name
The MMI’s Bluetooth name is displayed and can
be changed.
Toy aaU eM oer ha)
> Applies to: MMI: Select on the home screen:
SETTINGS > System maintenance > Software
update.
> If necessary, insert a storage medium with the
update data into the corresponding drive
=> page 232.
> Press Search for updates.
> Press on the desired update.
> Press Next.
> Follow the system instructions.
ZA\ WARNING
— Perform the installation only when the vehi-
cle is stationary. Otherwise, this increases
the risk of an accident
— If the installation fails, contact an author-
ized Audi dealer or authorized Audi Service
Facility immediately to have the malfunction
corrected.
©) Note
The connection costs for the software update
are included in the Audi connect pricing.
@) Tips
The length of the process depends on the size
of the update.
Tale arclinee adie}
> Applies to: MMI: Select on the home screen:
SETTINGS > System maintenance > Restore
factory settings.
>» Select the desired functions individually, or
> Select the option Select all.
> Press Apply. The settings will be reset. The key
user will remain stored.
> To also delete the key user, press Remove key
user.
> To completely delete a smartphone that is
paired with the Audi smartphone interface, re-
set Audi smartphone interface and Bluetooth.
G) Tips
— Make sure that not only the settings were
deleted but also the stored data, if necessa-
ry.
— The system may restart when the settings
are reset. This may take a few minutes.
Connected devices
(eee eels (is
Requirement: the vehicle must be stationary and
the ignition must be switched on.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices.
Possible menu items:
— Telephone 1
— Telephone 2
— Audio player
— Wi-Fi hotspot
— Headset
myAudi app
This function is available if the myAudi app is in-
stalled on your mobile device and started, and if
the mobile device is connected with the vehicle’s
Wi-Fi hotspot.
237
>
Index
Vehicle battery (12 Volt)............... 245
Winter operation (12 Volt vehicle battery) . 245
Battery (vehicle)
refer to High-voltage battery........... 107
Blinds
refer to Panoramic glass roof............ 41
BIOCK fOUtE soe 2 » nome © x eee x x tee e + SeeE 206
BIOWER's + sas < @ acne 2 5 SRR 7 8 ER TS HOR FS 83
Bluetooth
Audio player « saws s = sews so sees ss eee ae 223
Connecting acell phone............... 173
Deleting adevice................0000- 238
DEVICE OVERVIEW’: cues & = sqeays + 2 ease & 2 eee 237
Disconnecting a device................ 238
Displaying profiles.................00. 238
Searching foradevice................. 238
Selecting adevice « wii se sna ae www ses 238
Specifying a favorite................0. 238
Boost fUmCtion wisn: 0 « sownine a » examen © 0 ageiore ¥ 0 6 91
Brake fluid
Checking the brake fluid level........... 243
Brakes... 2... eee eee eee 94
Brake fluid: « « seas s ¢ wows se eews oo eee 243
Emergency braking function............. 97
Le (0) 98
New brake pads..............2.-0 ee eee 95
Break-in security feature. ............0 eee 32
Breaking in
New brake pads..........--..----e eee 95
INCWAINESY: 2 owners « s wows ov ised @ ener oo 255
Browser
refer to Mediacenter...............04. 227
Bulb:ireplacementiin:. + ¢ csicoa vo ecneana so eosuene oo 287
Business. addressis ¢ vss so mean a 3 man x oo 206
Cc
California Proposition 65 Warning........ 240
Battery specific........... cee eee eee ee 245
CAlLlist,. sacsnis x 2 ommnes + cree & o mean = ema 177
CaMENASiics: 2 eee sv omenE © oso © 8 eNO a 128
Locations ......... ee eee eee eee eee 129
Capacities
Washer fluid reservoir................. 298
Cargo floor. .... 0... eee eee eee eee 80
Cargo mat...... 0... eee eee 80
CArQOMets, « 6 wses oo ieee © casino even & amon 79
300
Car KO Yicniie 2 wesevae 2 weaves oo ease © aseuee © ¥ emeee 33
Car phone
Serial number (IMEI) .................. 184
SWItCHING Off sazc s aes co eee se Gees BS 183
Carwash... . cece eee eee eee eee 268
Cell phone
refer to Telephone...........-..-++-5- 173
Cell phone compartment
refer to Audi phone box............... 175
Central
lockingiss « 22s x + eyes +e eee se ee 29
INUEOHLOGK Ss « cccries « arexsuowe « iranawe a 8 ese te & omaus 29
Convenience key.........--.00 eee eee 34
Convenience opening and closing......... 40
Luggage compartment lid............... 36
Mechanically unlocking and locking....... 32
MBSSAGES « sexs ¢ » meme 5 eae v ¥ eS < Be 31
Remote control: keysis & 6 ssues se smn 6 6 aero 34
Setting... 20... cece eee eee 30
Vehicle key seas = = seme = ¢ wees to eee ty ee 34
Central locking switch...............200. 31
Certification......................000. 295
Changing light bulbs................... 287
Charging
refer to Power sourceS.........--..00-0- 75
Charging clip
refer to Wall mount clip.............0 122
Charging display cewe s x ems 5 s mes xo ca F 113
Charging the battery (mobile devices). 175, 225
Charging time.................00. 000 109
Child safety lock
Climate control system controls inthe rear. 39
POWEP WIND OWSimcica & 2 since wo coausis vo dasa os 39
Rear doors... ..... eee cee eee 39
Child safety seats..... 0.0.0... ee eee eee 69
Securing to the top tether anchor........ 73
Securing with a safety belt.............. 72
Securing with LATCH). « «cess 6 scwcene @ 0 vesvene 71
CleANIING « sesuass x & smeres wo scucens & seawers ¥ w were 268
Cleaning Alcantara......... cece eee eee 271
Cleaning artificial leather............0.. 271,
Cleaning carbon components........ 270; 271
Cleaning controls...................0-. 271
Cleaning decorative parts/trim........... 270
Cleaning plastic parts.................. 270
Cleaning textiles.................0000. 271
Climate control system .............0 00 82