2020 AUDI A8 service

4N0012721BD
Foreword
Thank you for choosing an Audi - we value your trust in us.
Your new Audi will allow you to experience the best in groundbreaking technology and premium quality
equipment that a vehicle has to offer. We recommend that you read your Owner's Manual thoroughly
so that you quickly become acquainted with your Audi and make use of all of its features.
In addition to explaining how the different features work, we provide many useful tips and information
concerning your safety, how to care for your vehicle, and how to maintain your vehicle's value. We also
give you useful tips and information on how to drive your vehicle more efficiently and in an environ-
mentally-friendly manner.
We hope you enjoy driving your Audi and we wish you safe and pleasant motoring.
AUDI AG

A WARNING

Operating, servicing and maintaining a passenger vehicle or
off-highway motor vehicle can expose you to chemicals includ-
ing engine exhaust, carbon monoxide, phthalates, and lead,
which are known to the State of California to cause cancer and
birth defects or other reproductive harm. To minimize expo-
sure, avoid breathing exhaust, do not idle the engine except as
necessary, service your vehicle in a well-ventilated area and
wear gloves or wash your hands frequently when servicing
your vehicle. For more information go to www.P65Warnings.
ca.gov/passenger-vehicle.

4N0012721BD
Table of contents

SEOOKING assess © & secwens + + anes ww ceawien Hewes 131
All wheel drive (quattro).............. 132
Electronic Stabilization Control......... 133
High-voltage system............. 136
General information...........0..5.5 136
Charging the high-voltage battery...... 137
Charging equipment................. 143
TANS COWINIG ss 5 & cews 4c ous ce ewe LSL
Driving with atrailer................. 151
Assist systems.................0. 154
Assist systems................... 154
Generalinformation................. 154
Surrounding area detection............ 155
Switching the systems on and off....... 157
Driving information.............. 159
Speed warning system................ 159
Camera-based traffic sign recognition... 159
Traffic light information.............. 161
LAP Mer as « 2 eons x = nevos ¢ 6 aus ¢ 8 em 162
Night vision assist..............-.04. 163
Driver assistance................. 166
Cruise control system.............0-5 166
Efficiency assist.............02--004. 167
Adaptive cruise assist............00-. 170
Distance Warning « « wse« 6 3 sone se eee oa LID:
Lane departure warning.............4. 180
Audi presense............-.22+--05- 182
Side@rassist esses: sv vows © v ememe © 2 suman 2 eae 186
Exit warning ...........-.....2.0000. 188
Intersection assistant................ 189
Emergeneyassists. «ican & wacen 3 3 woes ¥ 5 190
Parking and maneuvering....... 192
INEFODUCKION « » sey: x « caus 4 2 wasn 4 & Rees 192
Parking system plus...............00. 192
Rearview camera and peripheral cameras. 194
Rear cross-traffic assist... 2.2.2.0... 198
Infotainment system............ 200
TELEBNOMEs: 5 «ees & Cees 4 e oeew eee 200
IMtrOdUGEION « 2 asaces < a asomee x a wma Sewanee 200
Setup... eee eee ee eee 200
Using the Audi phone box............. 202
Using the telephone.................. 204
MessageS ... 0... cece cece eee eee 208
SOCtinGS eva 3 x espa o Kae 5s BER Bo ee 210
Instrument:cluster css vo evn ee ween eae 212
Using the Rear Seat Remote........... 212
Troubleshooting «<< <= eccn ss yews sp es 215
Audi connect..................0.. 216
Generalinformation................. 216
Audi connect Infotainment............ 216
Using a Wi-Fi hotspot................ 217
Audi connect Infotainment services..... 217
Audi connect vehicle control services.... 218
SCttINGS come Troubleshooting............0.-.0e eee 222
EMe@ngency CALL. « «ccc 6 i cs 6 vee « 223
Overview... ... 0. eee eee eee 223
Emergency Call « cas « wean s + gee os pee 223
Online roadside assistance............ 224
Navigation....................005- 225
Opening navigation.................. 225
myAudi navigation...............000% 226
Entering adestination................ 226
Stopping route guidance.............. 231
MapPinceins i + cxanees i ¥ scree © sammee @ =m ommeae #0 oe 2231.
Personal route assistance............. 233
Alternative routes...............000- 234
Additional functions................. 234
Satellite map......... 0... eee eee eee 236
Eleetric'rangeé acc sv sees 5 ¢ eee se Hews: 236
Mapiupdater, « sss + a cssmee + & nen «5 enaens 236
Traffic information................00- 238
Options aNd 'SEtNGS is « x see s x sews 4 vs 239
Troubleshooting wees «= wer = o wees ov eee 241
Ragios: sce ¢ = nae ¢ ¢ seuss 2 2 eeu 2 2 eee 242
Opening the radio...............000. 242
Radio functions.................0-4. 243
Options and settings...............0. 247
Troubleshooting esc 2 2 wee ts wie oo wee 249
Media............ cc eee eee 250
Generalinformation................. 250
SD card reader... ..... cc eee eee eee 250
DVD drive... 2... eee eee eee 250
Bluetooth audio player............... 252

Table of contents

Online media « « cscs x « asco sw eves vw aves 252
Amazon Alexa...... cece eee ee 253
Multimedia connections.............. 253
Playing media’. « 2 ssw x 2 wei 2 o oem 2 8 oe 255
Options and settings...............6. 259
Supported media and file formats...... 261
Troubleshooting sic s 6 caine x « eve «owe 263
Audi smartphone interface...... 264
SQlUD © nsws 2 o eee ys eee os Hew ee Heresy 264
Troubleshooting..............0e0 eee 265
Additional settings.............. 266
System SettingS'. » 6 secie ss sews vc owe ee 266
Connected devices.................-. 268
Legal inforttiation’s < ses + < emus s ¢ sano 3 269
Maintenance and Care........... 270
Checking and Filling............. 270
FuUCliic oe aren a 2 sani & ¥ mimi @ wane Wo ame8e 270
Refueling..............0 cece eee eee 271
Emissions control system............. 274
Engine compartment................. 274
EMGIMeLOI Le. sussnce « » svaxace we ws snntate © & oxetinse # 4.6 277
Cooling systeM...........00 2-0 ee eee 281
Brake: fluids « ¢ sas ¢ ¢ eae = ¢ wens 5 ¢ cares 283
Electrical system. ............02-000. 284
Battery... 0.2... cece cee eee ee 284
Windshield washer system...........- 287
Service interval display............... 287
Whe ets ares ys ams i 2 ewe ¢ x masa 2 eae 289
Wheelsiand Tittes « sscis +o soins «0 senses 0 0 289
Tire pressure monitoring system....... 307
Care and cleaning................ 309
General information................. 309
Carwashes « sans 3 < aan a5 Ween 2b eee eS 309
Cleaning and care information......... 310
Taking your vehicle out of service....... 315
Troubleshooting................. 316
Emergency assistance........... 316
Generalinformation................. 316
EQuIPMENt eens « x cows o ween 3 e cies & 316
Tire MOBILEY-KIE wsscoe oo sressie ae emcosie wo sees 316
Replacing wheels................-00. 319
Space-saving spare tire............... 322
JUIMIPESTANEING 5 x exces ow canes @ a someees vo eee 322
TOWING... cece eee 324
Fuses and bulbs.................. 327
Fuses... 00... ccc eee eee eee 327
BUILDS sss s ¢ ware 5% Soom 5 2 cores Bee gee 330
Customer information........... 332
Data privacy...............00.0 eee 332
Image recording.............eee eee 332
Dataamemoniess. « o swscs s 2 wean a arene « 2 6 332
Transmitted information.............. 333
Accessories and technical

CHANGe|S.... 1... eee eee 336
Warranty’: « = sce « = seme us cemes § g eee e 336
Audi Literature Shop...............4. 336
Driving in other countries 336
Maintenance, repairs, and technical
MOGITICATIONS « sesso: os soni & 4 menace 4 & omer 336
Accessories and parts..............-. 338
Reporting Safety Defects.............. 338
Declaration of compliance for
telecommunications equipment and
electronic systems............---00005 339
Fechnnicalidata... . 6 ccsen ss ess oe meee 341
Identification data................... 341
Nehicle data ac»: » s seus «2 sews gy aes ge 341
INdeX. 16. ees 343

Instrument cluster

Instrument cluster
cH) Olas
aE


Fig. 2 Instrument cluster overview (Audi virtual cockpit)
Depending on the vehicle equipment, the follow-
ing items may appear in the instrument cluster:
@) Display
— Engine coolant temperature ~E .. 14
— High-voltage battery charge level
Left
dial

—Tachometer ........ 000s eee 14
POWER MCLE cose so cece oo cesuene ¥ & 15
Tab ated « < neues « + sees 2 eas be 13
Central area ..............02.0. 13
Status line (one or two lines)
Right dial
— Convenience display
Fuellevel IY ...... 2... eee eee 272
Right additional display with speed-
ometer
Left additional display with:


—Gear ...... 0... eee eee 113
— Audi drive select mode ......... 128
Z\ WARNING
If there is a severe malfunction in the instru
ment cluster, the display may turn off. The
indicator
light may also turn on. Stop the ve-
hicle safely. See an authorized Audi dealer or
authorized Audi Service Facility for assistance.

12

@ Tips
— You can select the units used for tempera-
ture, speed, and other measurements in the
Infotainment system > page 266.
— Speeds are displayed in mph (miles per
hour) or km/h (kilometers per hour).
— If there is a malfunction in the instrument
cluster, DEF will appear in the trip odometer
display. Have the malfunction corrected as
soon as possible.
— Certain instrument cluster content can also
be displayed in the head-up display*
=> page 37.
— Certain settings are stored automatically in
the active personal profile.
Loading a personal
profile
Nel Ceto dna}
me Gasca ard
(1 re ests)
e-: - Switch profile
Fig. 3 Instrument cluster: loading a personal profile

Instrument cluster

Switching the view
>» Press the VIEW button to switch between the
default view @ and the enhanced view (2).
Adjusting the layout
Depending on the vehicle equipment, various lay-
outs may be available.
» Applies to: MMI: Select on the home screen:
SETTINGS > Display & brightness > Virtual
cockpit.
> To adjust the desired layout, press @).
Adjusting the additional display
Depending on the vehicle equipment, the addi-
tional displays that can be selected may vary.
» Applies to: MMI: Select on the home screen:
SETTINGS > Display & brightness > Virtual
cockpit > (Configure).
> Select the desired additional display.
Reducing the display
Depending on the vehicle equipment, you can
hide the central area in the instrument cluster.
> Select in the instrument cluster: Vehicle func-
tions tab > EE] button > Reduced display.
Coolant temperature
display
Applies to: vehicles with coolant temperature display
The coolant temperature display @) > page 12
only functions when the ignition is switched on.
To reduce the risk of engine damage, please ob-
serve the following notes about the temperature
ranges.
Cold range
If only the LEDs at the bottom of the gauge turn
on, the engine has not reached operating tem-
perature yet. Avoid high engine speeds, full accel-
eration, and heavy engine loads.
Normal range
The engine has reached its operating tempera-
ture once the LEDs up to the center of the gauge
turn on. If the || indicator light in the instru-
14
ment cluster display turns on, the coolant tem-
perature is too high > page 281.
() Note
— Auxiliary headlights and other accessories in
front of the air intake impair the cooling ef-
fect of the coolant. This increases the risk of
the engine overheating during high outside
temperatures and heavy engine load.
— The front spoiler also helps to distribute
cooling air correctly while driving. If the
spoiler is damaged, the cooling effect will
be impaired and the risk of the engine over-
heating will increase. See an authorized
Audi dealer or authorized Audi Service Fa-
cility for assistance.
Tachometer
The tachometer 2) > page 12 displays the engine
speed in revolutions per minute (RPM). The be-
ginning of the red zone in the tachometer indi-
cates the maximum permissible engine speed for
all gears once the engine has been broken in. Be-
fore reaching the red zone, you should shift into
the next higher gear, select the "D" or "S" selec-
tor lever position, or remove your foot from the
accelerator pedal.
Displaying the tachometer
Applies to: vehicles with plug-in hybrid drive
> Applies to: MMI: Select on the home screen:
SETTINGS > Display & brightness > Virtual
cockpit > Left dial > Tachometer or Combined.
Engine speed limitation
If the AI indicator light turns on, the engine will
be automatically limited to the RPM displayed in
the instrument cluster. This will protect the en-
gine components, for example during a cold start
or from overheating.
The engine speed limitation will be deactivated
once the engine has reached its normal operating
temperature and you have released the accelera-
tor pedal.
If the engine speed limitation was activated by
an engine control malfunction, the By indicator
light also turns on. Make sure the engine speed >

4N0012721BD
Instrument cluster

does not go above the speed displayed, for exam-
ple when downshifting. Drive to an authorized
Audi dealer or authorized Audi Service Facility im-
mediately to have the malfunction corrected.
@) Note
The needle in the tachometer may only be in
the red area of the gauge for a short period of
time before there is a risk of damaging the
engine. The location where the red zone be-
gins varies depending on the engine.
Power meter
Applies to: vehicles with plug-in hybrid drive
6)
@


RAZ-0575
9
©





Fig. 7 Instrument cluster: Power meter
Displaying the power meter
>» Applies to: MMI: Select on the home screen:
SETTINGS > Display & brightness > Virtual
cockpit > Left dial > Power meter or Combined.
The power meter @) > page 12 gives feedback
about the usage capacity of the drive system. The
power meter needle displays the current usage
capacity. A colored border indicates how much
the drive system can currently be utilized. The
colored borders may vary depending on the se-
lected driving program and the electric power
currently available.
Depending on the vehicle equipment, the power
meter displays the following driving statuses:
Drive system switched off
Vehicle recovering electrical energy
Drive system switched on
®©O0O Vehicle is driving with the electric
motor (green)
©) Vehicle is driving with the electric
motor, the combustion engine can
switch on automatically (green
dash)
© Vehicle is driving with the combus-
tion engine (orange)
@ Vehicle is driving with maximum
power from the electric motor and
combustion engine for a brief peri-
od of time
Odometer
The trip odometer and odometer are displayed in
the status line ©) > page 12.
The trip odometer shows the distance driven
since it was last reset. It can be used to measure
short distances. The odometer shows the total
distance that the vehicle has been driven.
Resetting the trip odometer
> Select in the instrument cluster: Vehicle func-
tions tab > EI button > Reset mi.
@) Tips
Distances are displayed in mi (miles) or km
(kilometers).
Outside temperature
display
The outside temperature is displayed in the sta-
tus line © > page 12.
If your vehicle is stationary or if you are driving at
very low speeds, the temperature displayed in
the instrument cluster may be slightly higher
than the actual temperature outside due to heat
radiating from the engine.
At temperatures below 41 °F (+5 °C), a snowflake
symbol appears in front of the temperature dis-
play > A.

Z\ WARNING
Do not assume the roads are free of ice based
on the outside temperature display. Be aware
that there may be ice on roads even when the |P>

15

4N0012721BD
Touch displays

Accepting suggested words or selecting
entries from the results list
> To accept a suggested word (2) or select an en-
try from the results list @), press on it.
> To display more content in the results list, drag
your finger upward or downward on the screen.
Setting the input language or keyboard
layout
> Applies to MMI: Select on the home screen:
SETTINGS > Language & keyboard > Keyboard.
> To define additional input languages, press the
© button.
> To change the keyboard layout for an input lan-
guage, press >. For example, you can select be-
tween QWERTZ and QWERTY.
Rear Seat Remote
Applies to: vehicles with Rear Seat Remote
With Rear Seat Remote, you can control conven-
ience and Infotainment system functions in the
rear of the vehicle, such as the climate control
system or the media playback in the vehicle.

ZA WARNING
— As the driver, do not allow usage of the Rear
Seat Remote to distract you from driving, as
this could increase the risk of an accident.
For example, do not reach behind you while
driving to operate the Rear Seat Remote.
— The Rear Seat Remote can only be operated
when the vehicle is stationary or when the
remote is securely positioned in the desig-
nated holder in the vehicle. Like all loose ob-
jects, it could be thrown through the vehicle
and
cause serious injuries in a collision. If
the Rear Seat Remote is not in the designat-
ed holder, it must always be securely stowed
while driving.
— Do not use any wireless devices on the front
seats within range of the airbags while driv-
ing. Also read the warnings in the chapter
> page 86.
— The Rear Seat Remote can become hot while
charging. Pay attention to the housing and
display temperature, and be careful when


removing the Rear Seat Remote from the
holder.
— There are magnets located on the back of
the Rear Seat Remote and in the designated
holder. For people with pacemakers, the
electromagnetic radiation may impair pace-
maker function. Always maintain a mini-
mum distance of approximately 6 in (15 cm)
from the magnets.

CG) Note
— Always follow the information found in 9®
in General information on page 216.
— Protect the Rear Seat Remote against pro-
longed exposure to direct sunlight.
— Extremely high or low temperatures that
can occur inside vehicles can damage the
Rear Seat Remote and/or impair the device
performance. Never leave your Rear Seat
Remote in the vehicle in extremely high or
low temperatures.
— Protect the Rear Seat Remote from coming
into contact with any fluids.
G) Tips
— Please note that the Rear Seat Remote can
be used only when the ignition is switched
on and within range of your vehicle's active
Wi-Fi hotspot.
— Please note that a Wi-Fi connection does
not automatically make it possible to use
the
Internet. For additional information,
see the chapter > page 216.
— When playing online media sources, there
may be longer loading times or restrictions
on media playback, depending on the Inter-
net connection or the Wi-Fi usage (for ex-
ample, if there is intensive usage by multi-
ple devices on the hotspot).
— Signals from Bluetooth devices and Wi-Fi
hotspots within range of the vehicle may
impair the vehicle Wi-Fi services. If multiple
Bluetooth devices and Wi-Fi hotspots are
within range of the vehicle, it may cause re-
duced data transfer rates, connection inter-
ruptions, or limitations when streaming me-
dia.
25

Touch displays

Lea TN]
Applies to: vehicles with Rear Seat Remote
Lt
=.
S
Fig. 19 Rear Seat Remote: overview

[RAH-9143]

@ Microphone
@ Volume button (decrease/mute)
@® Volume button (increase)
@ Speaker
©) Display
Using the holder
Applies to: vehicles with Rear Seat Remote

[RAH-9144)


Fig. 20 Rear center armrest/full-length center console:
Rear Seat Remote holder
Depending on the equipment, the Rear Seat Re-
mote may be located in the rear center armrest
or on the full-length center console.
Removing the Rear Seat Remote
> To release the Rear Seat Remote, press the A
button @.
26
>» Remove the Rear Seat Remote from the holder
using both hands > A\ in Introduction on
page 25.
Securing the Rear Seat Remote
> Hold the Rear Seat Remote in both hands so
that the volume buttons @) and @) > page 26,
fig. 19 face upward.
> Carefully press the Rear Seat Remote toward
the holder until the Rear Seat Remote locks in-
to place.
Charging the battery
Applies to: vehicles with Rear Seat Remote
Requirement: the ignition must be switched on.
> To charge the battery, secure the Rear Seat Re-
mote in the holder > page 26. The battery will
charge automatically.
@) Note
The Rear Seat Remote battery is permanently
installed and may only be replaced by an au-
thorized Audi dealer or authorized Audi Serv-
ice Facility. If the battery replacement is not
done correctly, it may cause malfunctions and
increase the risk of damaging the Rear Seat
Remote.
@ Tips
— Batteries have a limited service life. If the
operating time decreases significantly, the
battery should be replaced. Contact an au-
thorized Audi dealer or authorized Audi
Service Facility if you need a new battery.
— The Rear Seat Remote is equipped with an
intelligent battery management system to
provide a long battery service life. There-
fore, the battery may not be charged to its
full capacity, especially when temperatures
are high or low.