2020 AUDI A8 service

4N0012721BD
Touch displays


Rear Seat Remote

Dimensions (height x width x depth) 3.39 in x 6.38 in x 0.43 in (86 mm x 162 mmx
11 mm)


Weight

0.58 lbs (261 g)

Rear Seat Entertainment
(Audi tablet)
Introduction
Applies to: vehicles with Audi tablet
You can control available sources in the vehicle
(such as the radio) using the Audi tablet and lis-
ten to them through the vehicle speakers or
headphones. You can also display vehicle infor-
mation (such as the next oil change service). The
Audi tablet also has applications and functions
that are not related to the vehicle.

ZA WARNING
— As the driver, do not allow usage of the Audi
tablet to distract you from driving, as this
could increase the risk of an accident. For
example, do not reach behind you while
driving to operate the Audi tablet.
— Children in rear-facing child safety seats in
the rear: remove the Audi tablet from the
backrest on the front seat to reduce the risk
of
injury. Read the instructions in the chap-
ter > page 91.
— The Audi tablet can only be operated when
the vehicle is stationary or when it is secure-
ly positioned in the designated holder in the
vehicle. Like all loose objects, it could be
thrown through the vehicle and cause seri-
ous injuries in a collision. If the Audi tablet
is not in the designated holder, it must al-
ways be securely stowed while driving.
— Do not use any wireless devices on the front
seats within range of the airbags while driv-
ing. Also read the warnings in the chapter
=> page 86.
— The back of the Audi tablet can become hot
while charging. Pay attention to the housing
temperature, and be careful when removing
the Audi tablet from the holder.


@) Note
— Always follow the information found in >®
in General information on page 216.
— Protect the Audi tablet against prolonged
exposure to direct sunlight.
— Extremely high or low temperatures that
can occur inside vehicles may damage the
Audi tablet or impair its performance. Never
leave your Audi tablet in the vehicle in ex-
tremely high or low temperatures.
— Protect the Audi tablet from coming into
contact with any fluids.
G) Tips
— If the Audi tablet is used when the ignition
is switched off or outside of the range of the
MMI, then only the non-vehicle applications
and functions will be available.
— Vehicle settings are only possible through
the MMI.
— Please note that a Wi-Fi connection does
not automatically make it possible to use
the
Internet. For additional information,
see the chapter > page 216.
— The Audi tablet makes it possible to access
services from external providers. Permanent
availability cannot be guaranteed, because
that depends on the service provider.
— When playing online media sources, there
may be longer loading times or restrictions
on media playback, depending on the Inter-
net connection or the Wi-Fi usage (for ex-
ample, if there is intensive usage by multi-
ple devices on the hotspot, such as tablets
or laptops).
— The Audi tablet has an anti-theft protection
feature: it can only connect to the MMI of
the associated vehicle. Also, the Audi tablet
will be disabled if it has not been connected
to the MMI for longer than 30 days. To ena-
ble it again, connect the Audi tablet to the
29
>

Touch displays

@) Note
— Only use microSD cards (0.43 in x 0.59 in
(11 mmx 15 mm)). If a card of a different
size is inserted in the card reader instead of
a microSD card, do not under any circum-
stances remove this card yourself due to the
risk of card reader damage. Contact an au-
thorized Audi dealer or authorized Audi
Service Facility.
— There is a risk of damaging the Audi tablet if
you use an SD card adapter, because vibra-
tions can cause the microSD card to fall out
of the adapter while driving.
Charging the battery
Applies to: vehicles with Audi tablet
Requirement: the ignition must be switched on.
> To charge the battery, secure the Audi tablet in
the holder > page 30. The battery will charge
automatically. The charge level is shown in the
status display 2) > page 33, fig. 28.
©) Note
The Audi tablet battery is permanently instal-
led and may only be replaced by an authorized
Audi dealer or authorized Audi Service Facili-
ty. If the battery replacement is not done cor-
rectly, it may cause malfunctions and increase
the risk of damaging the Audi tablet.
G) Tips
— Batteries have a limited service life. If the
operating time decreases significantly, the
battery should be replaced. Contact an au-
thorized Audi dealer or authorized Audi
Service Facility if you need to have the bat-
tery replaced.
— The Audi tablet is equipped with an intelli-
gent battery management system to pro-
32
vide a long battery service life. Therefore,
the battery may not be charged to its full
capacity, especially when temperatures are
high or low.
Se mate mele) (alee Rol
Applies to: vehicles with Audi tablet
You can turn the Audi tablet on and off manually.
If the Audi tablet is not used for a certain
amount of time, the screensaver or standby
mode activates.
Turning on or off manually
> To turn the Audi tablet on, press and hold the
> page 30, fig. 23 button (@ briefly.
> To turn the Audi tablet off, press and hold the
= page 30, fig. 23 button @ until a menu ap-
pears. Press () Switch off.
Turning on from standby mode
> Press the button @) & page 30, fig. 23.
Hiding the screensaver
Requirement: the Audi tablet must be in the
holder.
> Touch the display at any location %) > page 30,
fig. 23.
Gi) Tips
— The MMI switches off automatically if the
engine is not running and the vehicle bat-
tery is low. If the Audi tablet is in the hold-
er, it will also switch off.
—If the MMI, the MMI Wi-Fi hotspot, or the
Audi tablet Wi-Fi is turned off, only the non-
vehicle applications and functions will be
available.
— For some services, it may be necessary to
set up an account with the respective serv-
ice provider before use.

4N0012721BD
Voice recognition system

voice recognition. A supported menu language
must be selected. When there is an active Inter-
net connection, the spoken command is evaluat-
ed in the vehicle and online.
> When you switch on the voice recognition sys-
tem for the first time, a menu for the online
recognizer opens. Or:
> Applies to: MMI: Select on the home screen:
SETTINGS > General > Speech dialog system >
Consent to online speech recognizer.
> Read the licensing agreements and accept
them.
Activating Amazon Alexa!)
Applies to: vehicles with Amazon Alexa integration
You can activate Amazon Alexa to access special
additional functions. A supported menu lan-
guage must be selected. A reduced number of
commands are available during this.
Requirement: you must be logged in to your
myAudi account in the vehicle. The online recog-
nizer must be activated.
> Applies to: MMI: Select on the home screen:
USER > Connect to Amazon Alexa.
> Follow the instructions in the display.
> After connecting successfully, turn on the voice
recognition system as normal > page 38,
Switching the voice recognition system on or
off, say the activation word “Alexa”, and then
say the desired command.
©) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 216.
External voice operation
Applies to: vehicles with external speech dialog system
You can access and control the voice operation on
a connected mobile device through your vehicle.

2) AUDI AG provides access to services from third party pro-
viders. Permanent availability cannot be guaranteed, be-
cause that depends on the third party provider.
Switching external voice operation on or off
Requirement: the ignition and the MMI must be
switched on. A cell phone must be connected to
the MMI with the Handsfree profile > page 200.
The mobile device being connected must have
voice control that can be controlled externally.
There must be no phone calls in progress and the
parking aid must not be active.
> To switch on the external voice operation, press
and hold the «€ button longer on the multifunc-
tion steering wheel.
> To switch off the external voice operation, press
and hold the «€ button longer on the multifunc-
tion steering wheel or press Cancel.
Using external voice operation
> Say the desired command after the signal tone.
> To reactivate voice recognition when it is
paused, press the «¢ button briefly on the mul-
tifunction steering wheel or press Resume.
G@) Tips
AUDI AG simply provides access to control
your mobile device with voice operation and
does not assume any responsibility for the
content and commands within the external
voice control.
39

Global functions

Global functions
Additional function
buttons

Fig. 30 Right side of the multifunction steering wheel
| 58-0431]

Fig. 31 MMI On/Off knob with joystick function
Adjusting the volume
You can adjust the volume of an audio source or a
system message (for example, from the voice
recognition system) when the sound is playing.
> To increase or decrease the volume, turn the
right thumbwheel @) © fig. 30 upward or
downward, or turn the On/Off knob @) ° fig. 31
to the right or left.
> To mute, push the right thumbwheel or the
On/Off knob.
Selecting the previous/next track or station
> Press the lJ / DD button @ or briefly press
the On/Off knob to the Left or right.
Fast forward/rewind
> Press and hold the ld<1/ DD] button @, or
press the On/Off knob to the left or right until
the desired playback position is reached.
40
Quick access steering wheel button
Depending on vehicle equipment, the button @)
may provide quick access to various functions.
You can program the >K button with various func-
tions.
> To bring up the function that is currently set,
press the >K button.
> To perform the function that is currently set,
press and hold the >K button, or:
> Applies to MMI: Select on the home screen: VE-
HICLE > Settings & Service > Steering wheel
button assignment.
» Select and confirm the desired function.
Switching the voice recognition system on or
off
w£ button @), see > page 38.
Using the telephone functions
button @), see > page 204.

ZA WARNING
Adjust the volume of the audio system so that
signals from outside the vehicle, such as po-
lice and fire sirens, can be heard easily at all
times.

Personalization

your Bluetooth device is connected to the MMI,
and automatically logged out when the Blue-
tooth connection to your mobile device is dis-
connected.
To transfer existing destinations from the MMI to
your myAudi account one time, confirm the sys-
tem prompts with Yes.
G) Tips
— For some Audi connect Infotainment serv-
ices, you may also have to enter your myAu-
di access information when accessing serv-
ices in the MMI.
— Regardless of the key user and additional
users, you can only connect one myAudi ac-
count to your vehicle.
Oe
Applies to: vehicles with user management
The vehicle owner must be set up as the key user
for some Audi connect vehicle control services,
which depend on the vehicle equipment.
Setting the key user
Requirement: a key user must not be set yet.
> To set a key user for the vehicle, you will need a
myAudi account. Register at my.audi.com.
> Add your vehicle at my.audi.com and then veri-
fy your myAudi account using the verification
process that is provided.
> Applies to MMI: Select on the home screen:
USER > User management > (Key user) > Set
key user.
> Applies to: MMI: Follow the system instructions
and enter the 10-digit vehicle code > page 47.
The key user is set. You have the rights to use
the Audi connect vehicle control services
=> page 218 that depend on vehicle equipment
as well as the ability to manage other vehicle
functions and any other users.
Managing additional users
Depending on the vehicle equipment, you can
grant authorization for additional users to use
Audi connect vehicle control services at my.audi.
com.
42
Removing the key user
If you remove the key user, all other users and
their authorizations will be deleted. It will no
longer be possible to use the Audi connect vehi-
cle control services, depending on the vehicle
equipment.
Requirement: a key user must be set.
> Applies to: MMI: Select on the home screen:
USER > User management > (Key user) > Re-
move key user.
@ Tips
— Depending on the country, you may be able
to use the myAudi app or my.audi.com.
— Depending on the vehicle equipment, you
may be able to reset specific functions to
the factory default settings.
— Depending on the vehicle equipment, log-
ging into myAudi in the vehicle may not be
required to use Audi connect vehicle control
services.
— If you sell your vehicle, remove the key user
and reset all settings to the factory set-
tings.
— Store the vehicle code in a secure place. It
may be necessary to re-enter the vehicle
code.
— Pay attention to upper- and lower-case let-
ters when entering the vehicle code.
— If you do not have the 10-digit vehicle code,
contact an authorized Audi dealer or author-
ized Audi Service Facility.

Opening and closing


ZA WARNING
Follow the safety precautions > page 43.

Z\ WARNING
Applies to: vehicles with power closing function
—To reduce the risk of injury, make sure that
the area where the door is closing is clear
during the closing process.
— The closing process can be stopped at any
time by pulling on the outer or inner door
handle.

@) Note
— If the vehicle key that was last used is de-
tected inside the passenger compartment,
then the vehicle cannot be locked from the
outside using the sensor. Take the vehicle
key with you and lock the vehicle again. Oth-
erwise, the vehicle will not be protected
against unauthorized access.
— If you lock the vehicle using the button on
the vehicle key with the front passenger's
or rear door open while accidentally placing
the key in the passenger compartment and
closing the door, the vehicle will not lock.
The turn signals will flash several times to
indicate this. If you do not open the vehicle
to remove the vehicle key within a brief peri-
od, then the vehicle will lock automatically.
This prevents the vehicle from being left un-
locked for long periods of time. The key will
then be locked inside the vehicle.
— If the vehicle key that was used last is de-
tected inside the luggage compartment, it
will not be possible to lock the luggage
compartment and the luggage compart-
ment lid will open. The turn signals will
flash several times to indicate this. The
doors will lock. Always take the vehicle key
with you, or unauthorized persons may be
able to enter the vehicle.
G) Tips
— Do not leave valuables unattended in the ve-
hicle. A locked vehicle is not a safe!
— The LED in the driver's door rail blinks when
you lock the vehicle. If the LED turns on for
44
approximately 30 seconds after locking,
there is a malfunction in the central locking
system. Have the problem corrected by an
authorized Audi dealer or authorized Audi
Service Facility.
Setting the central locking system
You can adjust the central locking system to your
preferences. The settings depend on the vehicle
equipment.
> Applies to: MMI: Select on the home screen:
VEHICLE > Settings & Service > Central lock-
ing.
Door unlocking
—If you select All, all doors and the luggage
compartment lid will be unlocked when unlock-
ing.
— If you select Driver's door, only the driver's
door will be unlocked. To unlock all doors and
the luggage compartment lid, press the & but-
ton on the vehicle key twice. In vehicles with a
convenience key*, only the driver's door will un-
lock when you pull the driver's door handle. If
you pull another door handle, the entire vehicle
will be unlocked.
The entire vehicle will always be locked when you
press the & button.
Long press to open windows
You can select if all windows and the panoramic
glass roof* should open using the vehicle key
= page 54, Convenience opening and closing. If
you press and hold the fj button on the vehicle
key, all of the windows and the panoramic glass
roof* will close.
Disable rear lid handle
You can select if the luggage compartment lid
can open with the handle. If you activate this
function, the luggage compartment lid can only
be opened with the <¥ or 4s button on the vehi-
cle key or in the driver's door. In vehicles with a
convenience key*, you can still open the luggage
compartment lid using the handle if an author-
ized convenience key is detected > page 50. >

4N0012721BD
Opening and closing

Fold mirrors
You can select if the exterior mirrors automatical-
ly fold in when locking.
Tone
when locking)
You can select if an audio signal sounds when
locking the vehicle.
Open with convenience key
Applies to: vehicles with convenience key
You can deactivate the feature for unlocking us-
ing the sensor. The function for locking via the
sensor will still be enabled > page 48.
G@) Tips
The settings are automatically stored and as-
signed to the active personal profile.
Central locking switch
B8V-0681


Fig. 32 Driver's door: central locking switch
> To lock or unlock the vehicle, press the or 8
button > /\.
When locking the vehicle with the central locking
switch,
the following applies:
— The doors and the luggage compartment lid
cannot be opened from the outside for security
reasons, for example, to reduce the risk of un-
authorized entry while stopped at a light.
—The LED in the central locking switch turns on
when all doors are closed and locked.
— You can open the doors individually from the in-
side by pulling the door handle one time. To
open the rear doors individually, you must pull
the door handle twice.

)_ This function is not available in all countries.
— In the event of a crash with airbag deployment,
the doors unlock automatically to allow access
to the vehicle.

Z\ WARNING
— Follow the safety precautions > page 43.
— The central locking button works when the
ignition is switched off.
— The central locking switch is inoperative
when the vehicle is locked from the outside.
Messages
EB Driver's door: malfunction! Shift to P before
leaving vehicle. See owner's manual


There is a malfunction in the driver's door. Secure
the vehicle before exiting by selecting the “P” se-
lector lever position. Drive immediately to an au-
thorized Audi dealer or authorized Audi Service
Facility to have the malfunction repaired.
|-3} Central locking: malfunction! See owner's
manual
There is a central locking malfunction. If the
doors cannot lock, you can emergency lock the
doors > page 46. Drive to an authorized Audi
dealer or authorized Audi Service Facility immedi-
ately to have the malfunction corrected.
B Door lock: opening while driving is only pos-
sible with the emergency release. See owner's
manual
It is not possible to power unlock the doors at
speeds above approximately 9 mph (15 km/h). If
you must open doors at higher speeds in cases of
emergency, you can manually unlock the door by
forcefully pulling the door handle beyond its no-
ticeable resistance two times. Then press the
door handle back into its original position, if nec-
essary.
45

4N0012721BD
Opening and closing

Interior/towing protection monitor
The alarm will be triggered if there are move-
ments detected in the vehicle interior (for exam-
ple, by animals) or if there is a change in the vehi-
cle angle (for example, when the vehicle is being
towed).
You can prevent the alarm from being triggered
by deactivating the interior/towing protection
monitor.
Deactivating the interior/towing protection
monitor
There are the following options for deactivating
the interior/towing protection monitor:
> Press the @ button on the vehicle key a second
time within two seconds. Or
» Applies to: vehicles with convenience key:
Touch the sensor on the door handle a second
time within two seconds. Or
> Turn the mechanical key in the door lock to the
close position a second time within 2 seconds.
If you lock the vehicle, then the interior/towing
protection monitor will stay off until the next
time the vehicle is unlocked.

ZA WARNING
No one, especially children, should stay in the
vehicle when it is locked from the outside, be-
cause the windows can no longer be opened
from the inside. Locked doors make it more
difficult for emergency workers to enter the

vehicle, which puts lives at risk.

@) Tips
The interior/towing protection monitor only
functions correctly when the windows and the
panorama glass roof* are closed.


=
.
:



Fig. 35 Your vehicle key set
@ Vehicle key
You can unlock and lock your vehicle with the ve-
hicle key.
@ Mechanical key and release button for
mechanical key
A mechanical key is integrated in the vehicle key.
To remove it, press the release button and re-
move the mechanical key.
Using the mechanical key, you can:
— Lock or unlock the glove compartment.
— Manually unlock and lock the doors > page 46.
— Unlock the luggage compartment lid using the
emergency release > page 52.
@ Key fob with vehicle code
Applies to: vehicles with Audi connect vehicle control
Open the key tag and scratch to reveal the vehicle
code. You can unlock the Audi connect vehicle
control services* for your vehicle with this vehicle
code. For additional information, see
= page 218. If a key fob is lost, contact an au-
thorized Audi dealer or authorized Audi Service
Facility.
@ PANIC button
In an emergency, you can press the PANIC button
to trigger the alarm for the anti-theft alarm sys-
tem. The vehicle horn and emergency flashers
will turn on if you trigger the alarm.

— To trigger the alarm, press the [PANIC but-
ton @ © fig. 35.

47