
4K8012721BC
Media
Never leave mobile devices in the vehicle in
extremely high or low temperatures.
@ Tips
— Always follow the information found in
=> page 79.
— When you switch the ignition off, the USB
ports are still supplied with power until the
energy management intervenes.
— Do not use an additional adapter cable or
USB extension cable to connect mobile devi-
ces to the Audi music interface that already
have a cable or that must be connected with
a USB adapter cable (> page 208, fig. 137).
Using an additional adapter or US extension
cable may impair functionality.
— Functionality is not guaranteed for mobile
devices that do not conform to the USB 2.0
specification.
— USB hubs are not supported.
— Video playback through the Audi music in-
terface is not supported on Apple and MTP
devices (such as smartphones).
— iPod or iPhone malfunctions also affect the
operation of the MMI. Reset your mobile de-
vice in these situations.
— Audi recommends updating the iPod or
iPhone software to the latest version. Refer
to your mobile device owner's manual for
more information.
— The USB adapter on the Audi music inter-
face will support iPod touch or iPhone devi-
ces from the 5th generation or newer with
the lightning connector.
— For more information about the Audi music
interface and supported devices, check the
Audi database for mobile devices at www.
audi.com/mp3 or contact an authorized
Audi dealer or authorized Audi Service Fa-
cility.
Playing media
The following sources can be selected depending
on the vehicle equipment:
— Amazon Alexa > page 207.
—SD card > page 205.
— USB > page 208.
— DVD drive > page 206.
— Connect external device: you can connect ex-
ternal devices via Bluetooth and use the Blue-
tooth audio player > page 206, or you can con-
nect
an external device directly to the Audi mu-
sic interface > page 208.
— Connect online media > page 207.
Accessing media
Playing media files using the MMI
> Applies to: MMI: Select on the home screen:
MEDIA > Source > a source. Depending on the
connected device or online media service*, the
symbol for a source may change. The device
name may be displayed (for example: my-
Phone).
> Select a track from the categories in the media
center > page 210.
Playing media files using the multifunction
steering wheel
Requirement: a media drive must contain media
files > page 209.
> Select the Radio/Media tab using the multi-
function steering wheel.
> Turn the left thumbwheel to display the play-
list.
> To switch to a different source, press the
button.
> To select a media file or a source, turn and
press the left thumbwheel.
> To switch between radio and media, select the
[=] button > Switch to radio/Switch to media.
(i) Tips
— For safety reasons, the video image is only
displayed when the vehicle is stationary. On-
ly the sound from the video plays while driv-
ing.
— Applies to: multifunction steering wheel:
Depending on the selected function, opera-
tion through the MMI may be required.
209

Media
S § 3 S
Bs |
Fig. 138 Upper display: media center view
Various categories are available in the media cen-
ter for selecting media files or browsing through
media sources.
You can browse through your music collection us-
ing
the categories in the media center, such as al-
bums. You can browse through the active source
or any available source (for example, an SD card).
While browsing through the media center, the
music from the active source will continue to
play.
Opening the media center
> Applies to: MMI: Searching any source: select
on the home screen: MEDIA > Source > a
source > a category.
> Searching through the active source: select in
the playlist view > page 211 >a > a category.
@ Source symbol
The system will display the symbol for the source
that is currently being searched. Depending on
the connected device or online media service’,
the symbol for a source may change. As an exam-
ple, > fig. 138 shows a USB stick connected to
the Audi music interface.
@ Source device name
The system will display the device name of the
source that is currently being searched.
@) Categories
The media center will display categories depend-
ing on the connected device, the selected source
content, and the connection type. The search is
limited to the active source.
210
Search
If a source supports the search, then the catego-
ry is displayed > page 213.
Last played track
The last played media file will be played.
Artists
All available artists are displayed.
> Select: an artist > an album > a song.
Playlists
All playlists and smart playlists in the source are
displayed.
> Select: a playlist > a song.
Smart playlists
Last played tracks: the tracks that were dis-
played last are displayed.
Most played tracks: the tracks that are played
most frequently are displayed.
Directories
The folder structure or track/chapter list is dis-
played.
> Select: a folder > a song.
Compilations
You can control your playlists through the MMI.
> Select: a playlist > a song.
Composers
All available composers are displayed.
> Select: a composer > an album > a song.
Radio
> Press on a radio station.
Audio books
You can control your audio books on the MMI.
» Press on an audio book.
Podcasts
You can control your podcasts through the MMI.
> Select: a podcast > a podcast episode.

4K8012721BC
Media
(MPAA). Note that the age levels for video the incorrect PIN three times in a row. The
DVDs in European countries may differ.
— PIN entry for parental control will be locked dealer.
for approximately one minute if you enter
Supported media and file formats
Lea TN]
The DVD drive*, SD card reader, and the USB stor-
age device connection support the following me-
dia file properties:
PIN can only be reset by an authorized Audi
Audio files Video files
Support- SD/SDHC/SDXC/MMC memory cards: with a capacity of up to 256 GB;
ed media | DVD drive: audio CDs (up to 80 min) with CD text (artist, album, song)*, CD-ROMs with a
compatible with a DVD video player;
capacity of up to 700 MB; DVD+R/RW; DVD video; DVD audio with audio tracks that are
Audi music interface: mobile devices > page 208 (such as an iPod, MTP player, USB stor-
age device in “USB Device Subclass 1 and 6” that conforms to USB 2.0: USB sticks, USB
MP3 players (Plug-and-Play-capable), external USB flash drives and hard drives)).
File sys- Memory cards: exFAT, FAT, FAT32, NTFS.
tem USB storage devices: FAT, FAT32, NTFS.
CD/DVD file systems: ISO9660, Joliet, UDF.
USB mass storage device partitions (primary/logical*): two per USB connection.
Metadata | Album cover: GIF, JPG, PNG with max. 800x800 px.
The album cover from the medium or from Grace-
note* is displayed, depending on availability.
Format MPEG |Win- MPEG |Opus |FLAC |ALAC |MPEG MPEG4 Windows
1/2 dows |2/4 1/2 AVC Media Video
Layer 3 |Media (H.264) |9
Audio 9
and 10
File ex- -mp3 |.wma |.m4a_ |.opus__|.flac -m4a__—|.mpg; -mp4 .wmv
tension -m4b_— | .ogg -mpeg -m4v .asf
aac .oga -mov
-avi
Playlists -M3U; .PLS; .WPL; .M3U8; .ASX
Character-| up to maximum 320 kbit/s and |48kHzsampling| up to maximum 10 Mbit/s and
istics 48 kHz sampling frequencies frequency 1920x1080 px at maximum 30 fps
Number DVD drive*: max. 1,000 files per medium.
of files USB mass storage device and memory cards: max. 50,000 files per medium; max.
50,000 files per playlist/folder
@ Tips — For compressing MP3 files, AUDI AG recom-
mends a bit rate of at least 160 kbit/s. The
— The media drives do not support the Win-
dows Media Audio 9 Voice format.
display showing the remaining play time
215
>

Media
may differ for audio files with variable bit
rate.
— Special characters (such as those in ID3 tag
information) may display differently or may
not always display, depending on the sys-
tem language.
Troubleshooting
— The manufacturer of the storage device can
provide information about its “USB Device
Subclass”.
— Some MTP player functions are not support-
ed, such as rating music tracks and video
playback.
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.
Problem Solution
Audi music interface/Bluetooth
audio player: the mobile device is
not supported.
Read the instructions in the chapter > page 208, Multimedia
connections/> page 206, Bluetooth audio player.
Audi music interface: the mobile
device is not recognized as a
source.
For many mobile phones or mobile devices, playback is not possi-
ble when the battery level is too low (less than 5% charge level).
The mobile device will only be recognized as a media source in
the MMI after connecting if the battery charge level is sufficient.
Audi music interface: malfunc-
tions during audio playback
through an iPod/iPhone.
The Bluetooth audio player function is switched on. Switch this
function off > page 220 when you are not using the Bluetooth
audio player.
Audi music interface: audio play-
back through the connected mo-
bile device is not possible.
Make sure the USB mode MTP is selected in the settings on your
mobile device.
Bluetooth audio player: interfer-
ence with track display and audio
playback.
Playback interference can occur when using the Bluetooth audio
player if a music player app from a third party provider is open.
AUDI AG recommends using the integrated media player on your
Bluetooth device (such as a smartphone).
Online media: connection failed
between the MMI and the myAudi
app.
To establish a connection to the MMI, the MMI connection switch
must be switched on in the myAudi app status screen.
Online media: no playback of on-
line media.
Check if a suitable data plan has been purchased.
Wi-Fi hotspot: your Wi-Fi device is
disconnected from the Wi-Fi hot-
spot.
Make sure the network optimization functions are switched off in
the Wi-Fi settings or in the network settings for your Wi-Fi de-
vice. For additional information, refer to the user guide for your
Wi-Fi device.
216

4K8012721BC
Audi smartphone interface
Audi smartphone
interface
Setup
Applies to: vehicles with Audi smartphone interface
You can connect your smartphone to the MMI
with a cable or wirelessly* using the Audi smart-
phone interface. Certain content on your smart-
phone is adapted in the MMI while driving and
can be operated through the MMI.
Requirement: the vehicle must be stationary and
the ignition must be switched on. iPhone genera-
tion 5 or higher with Lightning connector and iOS
7.1.2 operating system or higher, or smartphone
with Android Auto app and Android 5.0 Lollipop
operating system or higher.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices > Audi smart-
phone interface > New connection.
> Connect your smartphone to the Audi music in-
terface > page 208 using a USB adapter
=> page 208, fig. 137, or
> To connect your iPhone wireless*, switch on the
Bluetooth function and Wi-Fi on your iPhone.
Open the CarPlay settings in your iPhone. In the
MMI, press on your iPhone in the list of dis-
played devices.
> To update the list, press OQ.
> Follow the system instructions.
> Pay attention to any additional system prompts
on your smartphone, if applicable.
> Applies to: MMI: If you declined use of Apple
CarPlay or Android Auto the first time you con-
nected your smartphone, then select on the
home screen: SETTINGS > Connected devices >
Audi smartphone interface > a smartphone.
> Follow the system instructions.
Z\ WARNING
Driving requires your complete and undivided
attention. As the driver, you have complete re-
sponsibility for safety in traffic. Never operate
mobile devices while driving, because this in-
creases the risk of an accident.
CG) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 174.
G@) Tips
— The functions that can be used depend on
the following factors, among others:
— The brand of your smartphone
— The version of the operating system in
your smartphone
— The software version of the app used
— The USB adapter cable and correct connec-
tion
— Your cell phone service provider
— The customized settings on your smart-
phone
— One of the factors above or a combination
of any of them could cause your smart-
phone to be incompatible with the Audi
smartphone interface. Compatibility cannot
be guaranteed for all types of smartphones.
For more information and assistance, refer
to the user guide and the manufacturer of
your smartphone.
— Please note that you can only connect your
smartphone via the front Audi music inter-
face in order to use the Audi smartphone in-
terface.
— Wireless CarPlay* is not available in all
countries.
— Wireless CarPlay* is only possible in vehicles
without a navigation system if the following
requirement is met: the embedded SIM card
for the vehicle must be logged into the mo-
bile phone network > page 174. Make sure
the function > page 171, Turn on car phone
or data module is switched on.
— If the connected smartphone has voice con-
trol, you can operate your smartphone using
the external voice recognition system
=> page 28.
— The menu language shown in the MMI is
based on the settings in your smartphone.
— Some MMI functions are not available when
there is an active Audi smartphone interface
connection.
217

Audi smartphone interface
— You cannot connect any mobile devices via — AUDI AG merely provides access to third
Bluetooth when an Apple CarPlay connec- party services through the MMI and does
tion is active. not assume any responsibility for the con-
— Usage of the Audi smartphone interface de- tent of these services.
pends on the availability of services through
third party providers.
Troubleshooting
Applies to: vehicles with Audi smartphone interface
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.
Problem Solution
Audi smartphone
interface cannot be
opened.
Check the battery charge level on your smartphone.
Check the USB cable and use a different one if necessary.
Check if Android Auto or Apple CarPlay is available in the country where the vehi-
cle is being operated.
Android Auto: check if the Android Auto app is installed on your smartphone.
Connecting the
smartphone to the
MMI failed.
Make sure that you are using the correct USB adapter and check if the USB
adapter is connected correctly to your smartphone and the Audi music interface
=> page 208.
Apple CarPlay: check if Apple CarPlay is activated on your iPhone.
Android Auto: check in the Android Auto app if Android Auto permits new
vehicles.
Wireless connection: open the settings for Bluetooth and CarPlay on your
iPhone. Remove your vehicle. Open the connection manager in the MMI
= page 220. Delete your iPhone in the Telephone 1 and Audi smartphone inter-
face submenus. Repeat the connection process. Restart the MMI > page 20. Re-
start your iPhone.
The smartphone is
not automatically
detected.
Make sure that you are using the correct USB adapter and check if the USB
adapter
is connected correctly to your smartphone and the Audi music interface
=> page 208.
Check if the requirements needed to connect a smartphone have been met.
218

4K8012721BC
Index
Locking and unlocking
By remote control. ...... 0... eee ee 37
Using the lock cylinder...............0. 35
With the convenience key............... 37
Low beam headlights .................... 48
Luggage compartment................5. 80
COVED s x © nmsees wv mame = « censome » & sameine § @ nono 82
Increasing the size.............--.000-- 82
also refer to Luggage compartment...... 80
Luggage compartment lid
Closing DUttON:. « & sie 5 a onsen ¥ wees oe aren 40
Generalinformation................... 39
Mechanically unlocking..............+-. 4l
Opening and closing................... 39
Opening and closing with foot motion..... Al
Power opening and closing.............. 40
Lumbar support...............000 2-0 eee 60
M
Maintenance... 1... 00... cece ee eee 286
Maintenance intervals.............2.00. 240
Malfunction Indicator Lamp (MIL)........ 227
Manualishifting®: « sucesso sven v2 owas @ ere 94
Map
Changing the scale................00. 187
Display.... 2... 2... eee eee eee 189
OPEratiNg s = esau < y mows 2 2 new 6 wae 2 ee 188
Setting the destination................ 187
MAP
refer to Message Access Profile......... 169
Map preview..................0 0000005 186
Map update................020-0 00 eee 193
Online... 2... eee eee 193
SD card/USB connection............... 193
Massage functions « secs «i sees + seers so ore 60
PRONE 2 sesnees « a onesies wo omsmes oS smote 6b emeHON Yo 61
Matrix LED headlights................... 49
Mechanical key:: s ¢ sacs = s eens ts mews s bees 36
Média scx « = seeu « = meen = § sem 2 ee 205, 209
DEIVGS!s ¢ 2 socom ox seen @ 2 eee 2 2 ee + we 205
Supported formats..............00005 215
Mediascenter’. «. ccuse sv scoes 0 0 acazace eo annzein 2 210
Memory card
SD card reader (MMI)...........-...4. 205
Supported types and formats........... 215
Memory TUNCtIOn in: « 2 sews x = wre xc eames ee 67
Menu language
refer to Setting the language........... 219
Message Access Profile................. 169
MeSSagesi: » « essen « «ween + 0 were 4 0 eer 6 Bo 169
Mild hybrid drive system................- 97
MitrorcoMpass’s « ssw so sve 6 4 some 6 o ene 5 57
Mirrors
Adjusting exterior mirrors............... 53
Dimming ......... 00.00 eee e eee eee 54
Vanityimirtor’s sews 2 » sews sy aeons & 2 wees ge 55
MMI
refer to Multi Media Interface........... 20
Mobile device
refer to Telephone.............000000 161
Mobile phone network
Connection settings................2. 172
Mountain passes...................00. 102
Mounitainnoadss. «succes < + css» » ceseine © x a0 102
Multifunction steering wheel
Buttons... .. 0.0... eee eee eee 13,29
OPCKAtING’s « = sais s wane woo eee BOs ReveD oo me 13
Programming buttons.................. 29
Voice recognition system............... 27
Multi Media Interface..............00005 20
Menus and symbols..............2+--4- 21
Operating’: « » ews + wyen ss woes os eaeE 2 18,21
Switching the displays on or off.......... 20
MUI MG; (MUTE) asics a i ctsesiss «a annose so aunwane ow te 29
MYAUGL + « snesens os & sivas wo owes ov nate «wee 30
myAudi navigation................. 182, 186
N
Narrow area « = sag so ces g s eee ee sea ee 139
Natural leather care and cleaning......... 264
Navigation..................0-00-000. 182
BGttGrTOUtG cues ¢ & mews + 2 new on nes = oR 194
Calling. ..... 0... eee eee eee eee 186
Changing the scale................0-5 186
also'refer'to Maps « seo ie cee4 i pew ee ve 188
Navigation database
Version information................04. 221
Navigation (instrument cluster) .......... 189
NH DSA: « susos « = gene = 2 cae 2 2 see ¢ 2 cee 2 288
Night vision assist................0000- 124
Cleaning the camera...........000000 262
Notification'centeér’: « sso ss sei yo sone 2 wen 22

Index
Traffic jam assist
refer to Adaptive cruise assist........... 131
Traffic light information................ 122
Traffic sign recognition................. 120
TraFfi@SiGMs assem vx seme vo eens vw aecierw ¥ wae 123
Trailer mode
Airsuspension..........000 cece eee eee 112
Trailer mode (navigation).............. 197
Trailer towing... ..... 0.00 cece eee eee eee 112
Tongueweight.. ; : sees ss sse4ys sees sees 112
Trailer: load « « scavas vs sere « sresaie wv isan ww 112
TURMASSISE wrccsa: so ceawene 3 2 waves © wv ee © H ewe 146
TUPnSiQnalls esc ss meres o weiner 5 6 eens 49
U
Unable to’pass . cows ss sess s ceva se veee ee 139
Uniform tire quality grading............. 258
Unlocking and locking..............00005 32
BY TEMOterCONtrOl. » avoniss se wwe so ore 9 os 37
Using the lock cylinder................. 35
With the central locking switch.......... 34
With the convenience key..............- 37
Update (software) .............00e- eee 220
Updating stations (radio)................ 198
USB
Adapters « « caw + sams ¢ wien « s pace 6 ¥ es 163
USB charging port’: « sex « = meee oe een + bee 79
USB stick
refer to Audi music interface........... 208
Using residual heat................-000-. 87
V
Vanity TITTOF ss = = meme = = aoump s o Homes ¢ o ROSES < 55
Vehicle
Care/cleaning sii 2 casn es ween «2 eee oe 261
Dimensions............. 000.00 eee eee 291
Identification data................... 291
QUE OFSERVICE sieve oe sem «a een va oe 266
Raising... ... cece eee eee eee eee 271
Starting. ........ 0... eee 90
TAtSPOFt sasay + vsey 2 » weeps 6 & een 3 & HeERE 105
Vehiclecatersa: + x cima + nasyes = perme as rem 261
Vehicle control services................. 176
Vehicle identification number............ 291
304
Vehiclesjacks. «2 cscs xs cosene ve asscene ve mreuee os 267
Lifting points... 2... 6... eee eee eee 271
Tire change mode........... see eee eee 269
Vehicle key. ss isaac tenes oven ad ores 32,36
Vehicle start system. 1... . eee eee eee 99
Vehicle tool kit......... 2.000. cece eee 267
Ventilation... . eee eee eee 85
VIEW button. ....... 0.0... eee ee eee ee 13
Motcermaibecc: 2 scan wa avawees va anomie 2 6 saat oa 167
Voice recognition system..........0....0. 27
External... 2.0... eee eee eee 28
Operating...............0. 000. e eee ee 2h
Ww
Warning lights
refer to Indicator lights...............-.- 7
Washing matte finish paint.............. 261
W6IGNtS ss << ness so RekS cB ERS e BR GY He 292
Wheel bolts......... 00... cece cece eee 255
ANCIKCHETE scr & & qoees gx seUE Go Sew Be ee 270
Tightening specification............... 272
Wheelsix » wii ov sem @ » sens © 2 rasan @ & ees 241
Cleaning.......... 00. e eee eee eee 263
Glossary of tire and loading terminology... 244
Loose wheel warning 256
Replacing....... 6.0.0.0 cece ee eee eee 269
Tire pressure monitoring system........ 259
Tires and vehicle load limits............ 253
Wheel wrench: « + seme s 2 emu 2 9 sme © 2 cers 267
Wi-Fi
HotspotisettingSiinins « e suasere s & snacene @ & iene 178
Online media............... 00000008. 207
USIGa HOESPOE: wars » 2 wows 5 2 eee 5 eee 175
Wild animal recognition................ 124
Windows
Ghild Safety lock « ssi: = o aeme « naawe 2 pew 9 42
Cleaning and removing ice............. 263
Convenience opening and closing......... 43
Defrosting’: « s sees ¢ v sees sv een cv ene se 87
Opening and-closing « cessive sae a 6 ssa os 42
Power WindowS..........0 eee cece eens 42
Windshield
Cleaning ........ 2... cee cece eee eee ee 55
also refer to Windshield...............- 55
Windshield washer system..........- 55, 239
Reservoiricapacity es x « sscome w+ seus wo mes 291