2020 AUDI A7 service interval

Table of contents


Audi smartphone interface...... uy
Setup... eee eee ee eee 217
TrOuUBLESHOOtING wees « & wees « 2 eos so eee 218
Additional settings.............. 219
System settingS.......0seeecceeveees 219
Connected devices ...... 0.0... 000 e eee 220
Legalinformation..................5 221
Maintenance and Care........... 223
Checking and Filling............. 223
Fuel... 2. cece eee eee eee eee 223
Refuelingjecs ss sees se ane + eeee § s peme 224
Emissions control system...........4. 227
Engine compartment................. 227
ERGINGOtls seus 2 x seme « ¥ neue =e oRBER Fae 230
Cooling:system . « sscses v < ssesens vo eevee so ave 234
Brake fluid... 2... eee eee eee 236
Electrical SySteMi wis ¢ scm ae mews eg ey 236
Battery: « & cess 6 6 ceva © 5 mews « wenn ¥ © oi 237
Windshield washer system...........- 239
Service interval display............... 240
Wheels ........ 0... eee 241
Wheels and Tires . . 241
Tire pressure monitoring system....... 258
Care and cleaning................ 261
General information................. 261
Car washess « siscica ea suasen a i wana # w auavars a a 261
Cleaning and care information......... 262
Taking your vehicle out of service....... 266
Troubleshooting................. 267
Emergency assistance........... 267
General information..............0.. 267
Equipment.........-...00 2. cece eee 267
Tire Mobility’ Kit « sc ss ces scans 8 ees 267
Replacing wheels................-00. 269
Space-saving spare tire............... 273
Jump starting.....................0. 273.
TOWING scsvss = ¢ wesos « § eeons & 2 Keres 4 = HES 275
Fuses and bulbs.................. 278
FUSES an + x css 5 © ames + © eRe = Beem He 278
BULDSisi0e svowave 4 6 oniuen a a stants a Hanon w 8 ave 281
Customer information........... 282
Data privacy..................000. 282
Image recording............seeeeeees 282
Datamemoniesy. « s sscams sv sume ov ene a 0s 282
Transmitted information.............. 283
Accessories and technical
CHANGES... 1... eee eee eee 286
Warranty......... 00-000. e eee eee 286
Audi Literature Shop..............00. 286
Driving in other countries............. 286
Maintenance, repairs, and technical
MOGIFIcAatIONS vase x x mem = x saw x 2 sue 286
Accessories and parts................ 288
Reporting Safety Defects.............. 288
Declaration of compliance for
telecommunications equipment and
electronic systems............---0000- 289
Technical data..................8. 291
Identification data................00. 291
Vehicle dataiscs: = s xews 2s eens sp oes ye 291
Index... 0.2... eee 293

Lights and Vision

© - Clean the windshield &. The wipers wipe
one time after several seconds of driving to re-
move water droplets. You can switch this func-
tion off by moving the lever to position ©) within
ten seconds of the afterwipe. The afterwipe func-
tion is reactivated the next time you switch the
ignition on.
Clean the headlights*. The headlight washer sys-
tem* operates only when the low beam head-
lights are on. If you move the lever to position
©, the headlights and the night vision assist
camera* are cleaned at intervals.

Z\ WARNING
— The rain sensor is only intended to assist the
driver. The driver may still be responsible for
manually switching the wipers on based on
visibility
conditions.
— The windshield must not be treated with
water-repelling windshield coating agents.
Under unfavorable conditions, such as wet-
ness, darkness, and when the sun is low,
these coatings can cause increased glare,
which increases the risk of an accident. They
can also cause wiper blade chatter.
— Properly functioning windshield wiper
blades are required for a clear view and safe
driving > page 56, Cleaning/changing wip-
er blades.

wiper lever to any position. The single wipe
function (lever in position @)) also functions
when the ignition is switched off.
— Worn or dirty windshield wiper blades result
in streaking. This can affect the rain sensor
function. Check your windshield wiper
blades regularly.
— The washer fluid nozzles for the windshield
washer system are heated when the ignition
is on if the outside temperature is low.
— When stopping temporarily, such as at a
traffic light, the speed of the windshield
wipers automatically reduces by one level.
(eG ee uke wiper blades

B8V-0696]
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©) Note
— If there is frost, make sure the windshield
wiper blades are not frozen to the wind-
shield. Switching on the windshield wipers
when the blades are frozen to the wind-
shield can damage the wiper blades.
— Prior to using a car wash, the windshield
wiper system must be switched off (lever in
position @). This prevents the wipers from
switching on unintentionally and causing
damage to the windshield wiper system.
G) Tips
— The windshield wipers switch off when the
ignition is switched off. You can activate the
windshield wipers after the ignition is
switched on again by moving the windshield
56

Fig. 45 Windshield wipers: changing the wiper blades
Windshield wiper service position/blade
replacement position
> Switch off the ignition and hold the windshield
wiper lever in position @) > page 55, fig. 44 un-
til the windshield wiper moves into the service
Position.
> To bring the windshield wipers back to the nor-
mal position, switch the ignition on and hold
the windshield wiper lever in position @) until
the windshield wipers go back to the original
position, or drive faster than 8 mph (12 km/h).
You can also turn the service position on or off in
the MMI:
> Switch the windshield wipers off (position @)
=>page 55, fig. 44).
> Applies to: MMI: Select on the home screen:
VEHICLE > Settings & Service > Wiper posi-
tion.

4K8012721BC
Driving

@) Tips
— Press the brake pedal during a Stop phase
to keep the vehicle from rolling.
— The ignition will turn off if you press the
START ENGINE STOP] button during a Stop


phase.
— If you leave the vehicle briefly during a Stop
phase, the driver's door must be closed and
the safety belt buckled for the engine to be
able to restart.
— You can control if the engine will stop or not
by reducing or increasing the amount of
force you use to press the brake pedal. For
example, if you only lightly press on the
brake pedal in stop-and-go traffic or when
turning, the engine will not switch off when
the vehicle is stationary. If you press the
brake pedal harder, the engine will switch
off.
Starting and stopping the engine automat-
ire] AY
Applies to: vehicles with Start/Stop system
The system checks if certain conditions are met
before and during the Stop phase, and deter-
mines if the engine stops and how long it re-
mains stopped. For example, if power usage is
high, the engine will not be stopped. Along with
other conditions, the following factors influence
the automatic engine start or stop:
— Environmental conditions (slopes, inclines, ele-
vation, temperature)
— Battery (charge status, temperature, power us-
age)
— Engine temperature
— Assist systems
— Driving behavior
Messages
Applies to: vehicles with Start/Stop system
Drive system: please start the vehicle manually
This message appears when specific conditions
are not met during a Stop phase. The Start/Stop
system will not be able to restart the engine. The
engine must be started with the
START ENGINE STOP] button.


Vehicle starting system: malfunction! Please
contact Service
There is a malfunction in the Start/Stop system.
Drive the vehicle to an authorized Audi dealer or
authorized Service Facility as soon as possible to
have the malfunction corrected.
Brakes
General information
You can apply the vehicle's brakes using the brake
pedal.
Operating noise
Noises may occur when braking depending on the
speed, braking force, and outside conditions such
as temperature and humidity.
Braking effect
The response time from the brakes depends on
the weather and environmental conditions. To
ensure the optimal braking effect, the brake sys-
tem is cleaned at regular intervals. This is done
by applying the brake pads to the brake rotors for
a short period of time when driving at high
speeds when the windshield wipers are switched
on.
If the brake system becomes damp, for example
after driving in heavy rain, the braking effect may
be delayed. Other factors that could temporarily
increase the response time of the brakes include:
— Wet conditions
— Low temperatures, ice, and snow
— Roads covered in salt
— Dirty brake pads
Corrosion
Corrosion may form on the brake rotors if there is
no heavy braking, if the vehicle is not driven for
long periods of time, or if the vehicle is not driv-
en frequently or for long distances. In this case,
braking heavily several times while driving at
high speeds can clean the brake rotors > A\.
99

4K8012721BC
Driving

Brake booster: deactivated. See owner's manual
The brake booster remains active for a brief peri-
od of time after switching off the ignition. Secure
the vehicle from rolling by setting the parking
brake and select the “P” gear.
Other indicator lights
rf {@® is displayed when there is a malfunction,
the brakes were under heavy load. Follow the in-
structions in the message to utilize the engine
braking effect and to relieve the brakes.

ZA WARNING
If a malfunction occurs in the ABS, ESC, and
braking distribution, interventions that stabi-
lize the vehicle will no longer be available.
This could cause the vehicle to swerve, which
increases the risk that the vehicle will slide.
Do not continue driving. See an authorized
Audi dealer or authorized Audi Service Facility
for assistance.


Electromechanical
parking brake
Operating the parking brake
The electromechanical parking brake is used to
secure the vehicle from rolling away unintention-
ally.
The ©) switch is located under the selector lever
in the center console. It turns on when the park-
ing brake is set. You can release the parking brake
manually or automatically when you start to
drive.
Setting and releasing the parking brake
> Setting: pull the @) switch.
> ris appears, the parking brake is hold-
ing the vehicle. You can remove your foot from
the brake pedal.
> Releasing: when the ignition is switched on,
press and hold the brake pedal and press the ©)
button.
If the red indicator light flashes, the braking
force has not built up enough or it has decreased.
You can also secure the vehicle by selecting the
“P” gear or pressing the brake pedal. Make sure
the indicator light is off before you start driving.
Automatically releasing the parking brake
when starting to drive
Requirement: the driver's door must be closed
and the driver’s safety belt must be fastened.
> Press the accelerator pedal to start to drive.

Z\ WARNING
—To reduce the risk of an accident, always
make sure the vehicle is situated safely
while stationary.
— If the parking brake is set, it can release au-
tomatically when the accelerator pedal is
pressed. To reduce the risk of an accident,
do not inadvertently press the accelerator
pedal and always shift into “P” when the ve-
hicle is stopped.
— If the power supply fails, you cannot set the
parking brake once it is released, or release
it if it is set. In this case, park the vehicle on
level ground and secure it by engaging the
"P” gear. Contact an authorized Audi dealer
or authorized Audi Service Facility for assis-
tance.
(i) Tips
— On steep inclines, especially when in trailer
mode, the vehicle may roll backwards unin-
tentionally when starting to drive. To re-
duces the risk of this happening, pull and
hold the ©) switch while pressing the accel-
erator pedal. If enough drive power has
built up at the wheels and the vehicle does
not roll backwards, then release the switch
to start to drive.


— If you leave the vehicle when “D” or “R” are
engaged, the parking brake will be set auto-
matically.
— Noises when the parking brake is set and re-
leased are normal and are not a cause for
concern.
— The parking brake goes through a self-test
cycle at regular intervals when the vehicle is
stopped. Any noises associated with this are
normal.
101

Driving

Emergency braking function
Emergency braking should only be used in an
emergency, if the standard brake pedal is mal-
functioning or obstructed. When the emergency
braking function is activated, the braking effect is
similar to a heavy braking maneuver.
> Pull and hold the ©) switch while driving.
> An audio warning signal will sound and emer-
gency braking will begin.
> If you press the accelerator pedal, emergency
braking will be canceled.

ZA WARNING
Heavy braking while driving through curves or
in poor road or weather conditions can cause
the vehicle to slide or the rear of the vehicle to
swerve, which increases the risk of an acci-
dent.
Messages
Ga / @ Parking brake: malfunction! Safely
stop vehicle. See owner's manual


There is a malfunction in the parking brake. If the
message appears while stationary, check if the
parking brake is released and can be reset. If this
is the case, switch the ignition off and back on.
If the message continues to appear, if the park-
ing brake cannot be released, or if the message
appears while driving, then stop the vehicle on
level
ground and shift to “P”. Do not continue
driving. See an authorized Audi dealer or author-
ized Audi Service Facility for assistance.
Gg / @ Parking brake: malfunction! Please
release parking brake
There
is a malfunction in the parking brake. If the
message appears while stationary, check if the
parking brake is released and can be reset. If this
is the case, switch the ignition off and back on.
If the message continues to appear, if the park-
ing brake cannot be released, or if the message
appears while driving, then stop the vehicle on
level ground and shift to “P”. Do not continue
driving. See an authorized Audi dealer or author-
ized Audi Service Facility for assistance.
102
gw Parking brake: malfunction! Please contact
Service
There is a malfunction in the parking brake. Drive
to an authorized Audi dealer or authorized Audi
Service Facility immediately to have the malfunc-
tion corrected. Do not park the vehicle on inclines
and shift to “P”.
a / {Q) Parking brake: warning! Vehicle posi-
tion too steep
The braking force may not be enough to secure
the vehicle from rolling away. Park the vehicle in
a place with less of an incline.
if Parking brake: applied
The parking brake is set. Press and hold the brake
pedal
to release the parking brake.
Special driving situations
Driving uphill and downhill
When driving uphill, downhill, or at high alti-
tudes, note the following information:
— Drive slowly and carefully.
— Do not try to turn around if you cannot safely
drive on an incline or hill. Instead, drive in re-
verse.
— When driving down hills, you can activate the
hill descent control if you press the brake pedal
while driving in “D” gear. The automatic trans-
mission will select a gear suitable for driving
down the hill and will attempt to maintain the
speed at which the vehicle was traveling at the
time the brake pedal was pressed. Press the
brake pedal if necessary. The hill descent con-
trol will switch off once the hill levels out or
you press the accelerator pedal.
— Utilize the engine braking effect when driving
downhill by selecting the “S” driving program
=> page 93. This especially applies when towing
a trailer. This reduces the load on the brakes.
— Brake in intervals and do not press the brake
pedal continuously.

ZA WARNING
— Only drive on inclines that your vehicle is de-
signed to handle. Do not exceed the hill >

4K8012721BC
Trailer towing

you are operating the vehicle. Contact an author-
ized Audi dealer or authorized Audi Service Facili-
ty for more information.
Before you start driving, check all lighting equip-
ment on the trailer while it is hitched to the vehi-
cle.
The headlight range control automatically ad-
justs the light range of the headlights.
Safety chains
Make sure the safety chains are correctly applied
when pulling a trailer. The chains should hang
enough so that the trailer can drive around
curves. However, they must not touch the
ground.
Air suspension
Applies to: vehicles with air suspension
The Audi drive select* comfort mode > page 104
must be selected before you adjust the tongue
weight on the trailer and hitch the trailer >@,
=> page 105.
Likewise, the vehicle cannot be raised manually
using the Raise function > page 105.
For vehicles with a retrofitted trailer hitch, you
must switch on the air suspension trailer mode
manually.
Applies to: MMI: Select on the home screen: VE-
HICLE > Settings & Service > Air suspension:
trailer.
Switch it off again when you are no longer towing
a trailer.
When using carrier systems that are mounted di-
rectly on the trailer hitch ball head, you can also
switch trailer mode off manually.
If you must drive on roads that are in poor condi-
tion, you can raise the vehicle again after hitching
the trailer or after adjusting the tongue weight
=> page 105.
Vehicle levels below the values set in the Com-
fort level will no longer be available, even if you
are lowering the vehicle manually.

ZA WARNING
— Never turn off trailer mode while driving
when a trailer is hitched, because then the
restrictions for controlling the vehicle level
will be turned off.
— Driving with a trailer on unpaved roads when
the vehicle is raised may change the vehicle
handling. Adapt your speed.
— Note that the vehicle will lower automatical-
ly at certain speeds if you have lifted the ve-
hicle manually.
() Note
— Applies to: vehicles with air suspension: Se-
lect the Audi drive select* comfort mode.
Otherwise, the tongue load specified for
your vehicle will no longer be applicable.
— Attachments retrofitted on the vehicle may
cause damage, especially on the trailer
hitch ball head. In cases of damage, have
the function checked by an authorized Audi
dealer or authorized Audi Service Facility.
@) Tips
— Block the wheels with chocks when parking
on inclines if the trailer is loaded.
— Having the vehicle inspected between the
inspection intervals is recommended if you
tow a trailer frequently.

— Avoid driving with a trailer during the vehi-
cle break-in period.
Driving with a trailer
Driving with a trailer requires extra caution.
Speed
Adhere to the legal speed limits. Follow the legal
regulations that are applicable in the country
where you are operating the vehicle.
As the speed increases, the driving stability of
the trailer decreases. Therefore you should not
exceed the maximum legal speed limit when
there are unfavorable road, weather, and/or wind
conditions. This especially applies when driving
downhill.
113

4K8012721BC
Navigation

Accept better route
Requirement: a notification about a better route
must be displayed.
> Press F. The better route is used for route
guidance and the route is recalculated. Or:
press the notification in the central area. The
better route with the calculated arrival time is
displayed > page 190, Alternative routes. Press
on a better route (for example @) > page 190,
fig. 131).
OTe m eel Cl
Applies to: vehicles with navigation system and online traffic
information
The MMI can receive real-time online traffic in-
formation about congestion, accidents, road
construction, and other incidents.
Requirement: the MMI must be connected to the
Internet > page 174, Audi connect. Traffic infor-
mation must be switched on in the MMI
=> page 195.
Traffic information will be displayed on the
standard map > page 188, fig. 128.
Online traffic information is also displayed on the
standard map > page 192.
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 174.
@) Tips
— Having the online traffic information func-
tion switched on provides the most accurate
reports of traffic situations and traffic fore-
casting. Your vehicle transmits and process-
es its anonymous, encrypted position infor-
mation at regular intervals to the traffic da-
ta provider. You can switch off data transfer
at any time > page 283.
— The online traffic information network is
not available in all countries, and the cover-
age is not nationwide.
Options and settings
Applies to: vehicles with navigation system
Context-specific functions and settings may be
available depending on the vehicle equipment.
> Press More, or
> Open a list with navigation destinations (such
as recent destinations) and press and hold an
item until the Options menu is displayed.
Storing a favorite
See > page 191.
Edit address
You can edit an address for the next destination
entry and navigate to the destination. Select: Ed-
it address > enter a street > Use address > Start.
If the address is permanently stored (for exam-
ple, in the favorites), the stored entry will not be
changed.
Change address
See > page 191, Favorites.
Entering an address
See > page 191, Contacts as navigation destina-
tions.
Change name
See > page 191, Favorites.
Weather
See > page 176, Services.
Save as a shortcut
See > page 23, Shortcuts.
Applies to: vehicles with navigation system
You can adjust the navigation system settings in
the instrument cluster and in the MMI display
separately. The settings depend on the country
and vehicle equipment.
195

4K8012721BC
Checking and Filling


— You must close the cap on the oil filler open-
ing correctly so that oil does not leak out on-
to the hot engine and exhaust system when
the engine is running, because this is a fire
hazard.
— Always clean skin thoroughly if it comes into
contact with engine oil.
—
Engine oil is poisonous and must be kept out
of reach of children.
— Store the engine oil securely in the original
container.


©) Note
— The New Vehicle Limited Warranty does not
cover damage or malfunctions if the recom-
mended intended use of the vehicle and
maintenance measures listed in the Audi
Owner's Manual and the Warranty & Main-
tenance Booklet were not followed.
— Only use high-grade engine oil that explicit-
ly meets the Audi oil quality standard for
your vehicle. Using another oil may cause
severe vehicle damage.
— Do not mix any additives with the engine oil.
Additives may cause engine damage that is
not covered by your New Vehicle Limited
Warranty.
@ For the sake of the environment
— Oil should never enter the sewer system or
come into contact with the ground.
— Follow the legal regulations in the country
where you are located when disposing of
empty oil containers.
Changing engine oil
We recommend having the oil changed at an au-
thorized Audi dealer or authorized Audi Service
Facility.
Follow the safety precautions > page 227, Gener-
al information.
The engine oil must be changed at the intervals
specified in the Warranty & Maintenance Book-
let. This is very important because the lubrication
function of the oil gradually declines during regu-
lar vehicle operation.
The engine oil should be changed more frequent-
ly under certain circumstances. Have the oil
changed more frequently if you often drive short
distances, your vehicle is predominantly in stop-
and-go traffic situations, is in very dusty environ-
ments, or is operated for long periods of time in
temperatures below zero.
Cleansing additives in the oil make fresh oil ap-
pear darker after the engine has run briefly. This
is normal and no reason to change the engine oil
more frequently than recommended.
Because correctly disposing of engine oil is diffi-
cult and special tools and technical knowledge
are needed for an oil change, having your engine
oil changed by an authorized Audi dealer or au-
thorized Audi Service Facility is recommended.
If you change the engine oil yourself, please note
the following important information:

ZA\ WARNING
If you change the engine oil on the vehicle
yourself, the following precautions must be
followed:
— Wear protective eyewear.
— Due to the risk of scalding, allow the engine
to cool down sufficiently.
— Maintain enough distance when you are re-
moving the oil drain plug. While doing this,
keep your forearm parallel to the ground to
reduce the risk of hot oil dripping down your
arm.
— Drain the oil into a container designed for
this purpose that is large enough to hold the
full amount of oil in your engine.
— Engine oil is poisonous. Always store out of
reach of children.
— Prolonged contact of used engine oil with
the skin may cause skin damage. Always
wash oil off immediately with soap and wa-


ter to protect your skin.

@) Note
Do not mix any additives with the engine oil.
Additives may cause engine damage that is
not covered by your New Vehicle Limited War-
ranty.
233
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