Voice recognition system
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 182.
External voice operation
Applies to: vehicles with voice recognition system and exter-
nal voice operation
Requirement: the ignition and the MMI must be
switched on. A mobile device must be connected
to the MMI with the Handsfree profile
=> page 170. The mobile device being connected
must have voice control that can be controlled
externally. There must be no phone calls in prog-
ress and the parking aid must not be active.
> Switching on: press and hold the || button on
the multifunction steering wheel* and say the
desired command after the external speech dia-
log begins.
> Continuing/resuming the dialog: the system
remains ready to use for a short time after end-
ing the dialog. You can start a new external dia-
log during this time.
> Press the [2] button if needed, and say a new
command, or:
> Select and confirm Resume on the MMI control
panel.
> Switching off: press and hold the |™] button,
or:
> Select and confirm Cancel on the MMI control
panel.
G) Tips
— There are no voice guidance* prompts when
a dialog is active.
—AUDIAG simply provides access to control
your mobile device with voice operation and
does not assume any responsibility for the
content and commands within the external
voice control.
168
8V2012721BK
Telephone
Telephone
Introduction
Applies to: vehicles with telephone
You can operate various telephone functions easi-
ly through the MMI in your vehicle.
Depending on the country and the vehicle equip-
ment, the following options may be available:
— Connecting a cell phone with Bluetooth
— Using two telephones
— Using the Audi phone box
ZA WARNING
— Medical experts warn that mobile devices
can interfere with the function of pacemak-
ers. Always maintain a minimum distance of
about 7.9 inches (20 cm) between the mo-
bile device antennas and the pacemaker.
— Do not carry the mobile device in a pocket
directly over the pacemaker when the
phone is switched on.
— Switch the mobile device off immediately
if you suspect it may be interfering with
the pacemaker.
— Do not use the voice recognition system*
= page 162 in emergencies because your
voice may change in stressful situations. The
system may take longer to dial the number
or may not be able to dial it at all. Dial the
emergency number manually.
— Switch your mobile device off in areas where
there is a risk of an explosion. These loca-
tions are not always clearly marked. This
may include gas stations, fuel and chemical
storage facilities or transport vehicles, or lo-
cations where fuel vapors (such as propane
or gasoline vapor in vehicles or buildings),
chemicals or large quantities of dust parti-
cles (such as flour, sawdust or metal) may
be present in the air. This also applies to all
other locations where you would normally
turn your vehicle engine off.
— The demands of traffic require your full at-
tention. Always read the chapter
=> page 146, Traffic safety information.
CG) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 182.
G@) Tips
— The Bluetooth connection range is limited
to inside the vehicle.
—Aselection of supported Bluetooth devices
can be found in the database for tested mo-
bile devices at www.audi.com/bluetooth.
Setup
Connecting a cell phone via Bluetooth
Applies to: vehicles with telephone
Requirement: the vehicle must be stationary and
the ignition must be switched on. The Bluetooth
settings must be open on your mobile device dur-
ing the connection setup. The mobile device to be
connected must not be actively connected to any
other Bluetooth device. The MMI must not be
connected to a mobile device.
> Enable the Bluetooth function and visibility on
the MMI => page 233 and the cell phone.
> Select: [MENU] button > Telephone > Connect
mobile device > Find new devices > Next. The
available
Bluetooth devices are shown in the In-
fotainment system display, or
> Select: [MENU] button > Settings > left control
button > MMI settings > Connection manager
> page 231.
> Select and confirm the desired cell phone from
the list of displayed Bluetooth devices.
A PIN for a secure Bluetooth connection will be
generated.
> Confirm the PIN on your cell phone and on the
MMI, or:
> Enter the PIN for establishing a connection on
your cell phone. The time allowed for entering
the PIN is limited to approximately 30 seconds.
> Follow the system instructions.
> Pay attention to any other system prompts on
the MMI and on your cell phone.
169
Telephone
After connecting successfully
Information about the connected profiles will ap-
pear. You can also change the profiles later
=> page 233.
The cell phone contacts are automatically loaded
in the MMI. This process can take several mi-
nutes, depending on the number of contacts.
Depending on your cell phone and the connection
type, you can use the following functions:
Handsfree
Requirement: your cell phone must be connected
to the MMI via a Bluetooth Hands Free Profile
(Bluetooth HFP).
You can use the hands-free system. You can make
calls using the antenna on your mobile device.
Sending and receiving messages
See > page 175.
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 182.
@) Tips
— You can apply additional settings to con-
nected mobile devices using the Connection
manager > page 231.
— You can also search for the MMI on your mo-
bile device using the Bluetooth device
search.
— You only have to pair your device one time.
Bluetooth devices that are already paired
automatically connect to the MMI when the
Bluetooth function is switched on, when
they are within range, and when the ignition
is switched on. The last connected mobile
device is given first priority.
— Pay attention to any system prompts dis-
played on your cell phone, for example if
the system should connect automatically in
the future. Depending on the cell phone,
you may also need to download the directo-
ry and confirm access to your text messages
separately.
170
— When leaving the vehicle, the Bluetooth
connection to the mobile device will auto-
matically disconnect. Depending on your
mobile device, phone calls in progress may
be automatically redirected from the MMI
to your mobile device so that you can con-
tinue the call on your phone.
Using two telephones
Applies to: vehicles with telephone, and Audi phone box
You can connect two cell phones to the MMI, for
example your business cell phone as the primary
phone and your private cell phone as the secon-
dary phone. You can be reached in your vehicle
through both cell phones.
The first connected cell phone is displayed as the
primary phone in the MMI. The second cell phone
is connected as the secondary phone.
The directory from the connected primary phone
will always be displayed. If you would like to use
the directory from the secondary phone, you
must switch the primary and secondary phone
=>page 171.
Connecting a cell phone as the primary
phone
> Connect your cell phone to the MMI via Blue-
tooth. The first connected cell phone is dis-
played as the Primary phone in the MMI.
See > page 169, Connecting a cell phone via
Bluetooth.
Connecting a cell phone as the secondary
phone
Requirement: a cell phone must be connected to
the MMI as the primary phone.
> Select: [MENU] button > Telephone > right con-
trol button > Connect secondary telephone.
See > page 169, Connecting a cell phone via
Bluetooth.
Example: you have connected your business cell
phone to the MMI as the primary phone and your
private cell phone as the secondary phone. To be
able to call contacts from your private cell phone
directory, you must switch the primary and
8V2012721BK
Telephone
secondary phone, since the directory from the
primary phone is always displayed.
Switching the primary and secondary phone
Requirement: a primary phone and a secondary
phone must be connected.
> Select: [MENU] button > Telephone > right con-
trol button > Switch primary and second.
phone.
@) Tips
— You can see if a cell phone is connected as
the primary phone or secondary phone in
the Connection manager > page 231.
— You can also make your connected cell
phone the default phone by selecting Set as
default telephone in the Connection man-
ager > page 233.
— The device name of the connected primary
phone is shown in the Telephone menu
(such as myPhone).
— If the primary phone does not connect auto-
matically to the MMI when the ignition is
switched on, for example because it is out
of the vehicle range or the Bluetooth func-
tion is switched off, then a previously paired
secondary phone is automatically connected
as the primary phone.
— You can send and receive messages on your
primary phone as well as on your secondary
phone > page 173, fig. 163. You do not
need to switch your primary phone and sec-
ondary phone for this.
Using the Audi phone
box
Applies to: vehicles with Audi phone box
RAH-8906|
Fig. 162 Storage compartment under the center armrest:
Audi phone box with connections
You can charge your mobile device battery using
the Audi phone box. You can make calls through
the exterior antenna* on the vehicle. Using the
external antenna* helps when there is a low sig-
nal and also provides better reception quality.
The options below are available:
— Connecting to the external vehicle antenna*:
lay the cell phone on the center of the cell
phone symbol in the Audi phone box with the
display facing up > fig. 162. Make sure there
are no objects between the Audi phone box and
the mobile device.
— Charging a cell phone wirelessly: place a Qi-ca-
pable!) cell phone centered on the @ symbol in
the Audi phone box with the display facing up
=> fig. 162. The cell phone will charge.
— Charging a mobile device using the USB
adapter: connect your mobile device to the
Audi music interface using a USB adapter cable
©. You can charge your mobile device using
specific USB adapters > page 217, fig. 190.
Z\ WARNING
— Loose objects can be thrown around the ve-
hicle interior during sudden driving or brak-
ing maneuvers, which increases the risk of
an accident. Store objects securely while
driving. >
D_ The Qi standard makes it possible to charge your mobile
device wirelessly.
171
Telephone
— The mobile device may become hot during
wireless charging. Pay attention to the tem-
perature of your mobile device and be care-
ful when removing it from the Audi phone
box.
—An alternating magnetic field is used for
wireless charging. Maintain a minimum dis-
tance of approximately 2.4 in (6 cm) to the
Audi phone box charging plate. The thresh-
olds for prolonged exposure at this distance
comply with ICNIRP1998. Therefore, inter-
actions such as irritation of sensory organs,
malfunctions of active implants (such as
pacemakers, infusion pumps, or neurosti-
mulators) or effects on passive implants
(such as prosthetic limbs) is highly unlikely.
If you have an implant, consult a medical
specialist if you have any questions.
@) Note
Applicable to U.S.A.
Operation of the Audi phone box is subject to
the following requirements of the Federal
Communications Commission:
— This is a CONSUMER device.
— BEFORE USE, you MUST REGISTER THIS DE-
VICE with your wireless provider and have
your provider’s consent. Most wireless pro-
viders consent to the use of signal boosters.
Some providers may not consent to the use
of this device on their network. If you are
unsure, contact your service provider.
— You MUST operate this device with approved
antennas and cables as specified by the
manufacturer. Antennas MUST be installed
at least 20 cm (8 inches) from any person.
— You MUST cease operating this device im-
mediately if requested by the FCC or a li-
censed wireless service provider.
— WARNING: E911 location information may
not be provided or may be inaccurate for
calls served by using this device.
@) Note
Applicable to Canada
In Canada, operation of a Zone Enhancer,
such as an Audi Phone Box, is subject to the
following requirements of the Innovation,
172
Science and Economic Development Canada
(ISED):
—This is a CONSUMER device.
— BEFORE USE, you MUST meet all require-
ments set out in CPC-2-1-05.
— You MUST operate this device with approved
antennas and cables as specified by the
manufacturer. Antennas MUST NOT be in-
stalled within 20 cm of any person.
— You MUST cease operating this device im-
mediately if requested by ISED or a licensed
wireless service provider.
— WARNING: £911 location information may
not be provided or may be inaccurate for
calls served by using this device.
G) Tips
— Placing the mobile device in a bag or protec-
tive sleeve inside the Audi phone box can in-
terfere with the connection to the external
antenna”.
— Metallic objects in the Audi phone box block
the wireless charging of your mobile device
and calls made using the exterior antenna”*.
—The charging time and temperature will vary
depending on the mobile device being used.
— Your mobile device can only be charged in
the Audi phone box when the ignition is
switched on.
— To reduce the risk of malfunctions, make
sure the mobile device is positioned correct-
ly in the Audi phone box.
—The maximum charging output is 5 W.
— Strong transmission quality* cannot be
guaranteed if more than one mobile device
is in the box.
— Only one mobile device at a time can be
charged wirelessly in the Audi phone box.
— Audi recommends using Audi Genuine Ac-
cessories. Audi has verified their reliability,
safety, and suitability.
— You can purchase a USB adapter from an au-
thorized Audi dealer or authorized Audi
Service Facility, or at specialty stores.
— If you place your remote control key togeth-
er with your mobile device in the Audi phone
box, it may cause your mobile device to stop
charging if wireless charging is active.
8V2012721BK
Audi connect
An Internet connection is required to use Audi
connect Infotainment. Depending on the country
and the vehicle equipment, the following options
may be available:
— Embedded SIM card
Z\ WARNING
Always follow the information found in > AA
in General information on page 182.
@) Note
Always follow the information found in >@ in
General information on page 182.
Embedded SIM card
Applies to: vehicles with Audi connect Infotainment and an
embedded SIM card
The data connection for Audi connect Infotain-
ment services is made through an embedded SIM
card (eSIM card) that is installed in the vehicle.
You can use the Audi connect Infotainment serv-
ices immediately.
@) Note
Always follow the information found in >@ in
General information on page 182.
Using a Wi-Fi hotspot
Applies to: vehicles with Wi-Fi hotspot
You can connect up to eight Wi-Fi devices (such
as smartphones) with the MMI Wi-Fi hotspot. If
the MMI is connected to the Internet
=> page 182, the connected Wi-Fi devices can also
use the MMI’s Internet connection.
Requirement: the ignition must be switched on.
> Select: [MENU] button > Telephone > right con-
trol button > Wi-Fi settings > Wi-Fi. Switch on
the Wi-Fi hotspot.
> Select: [MENU] button > Telephone > right con-
trol button > Wi-Fi settings > Network key. The
access data for the Wi-Fi hotspot is displayed.
Switch on the visibility of the Wi-Fi hotspot if
necessary.
> Switch the Wi-Fi function on in your mobile de-
vice and connect it to the MMI Wi-Fi hotspot
using the authentication data that is shown.
> Follow any additional system prompts on your
Wi-Fi device if necessary.
Your device is successfully connected with the
MMI's Wi-Fi hotspot.
ZX WARNING
Always follow the information found in > AV
in General information on page 182.
® Note
Always follow the information found in >@ in
General information on page 182.
G) Tips
For an explanation on conformity with the
FCC regulations in the United States and the
Industry Canada regulations, see > page 377.
Audi connect
Infotainment services
Configuration
Applies to: vehicles with Audi connect Infotainment
Requirement: your vehicle must be connected to
the Internet > page 182.
Some Audi connect Infotainment services must
be configured through your personal myAudi ac-
count at my.audi.com before using them for the
first time.
> Register at my.audi.com.
> Add your vehicle to your myAudi account.
> Select: [MENU] button > Audi connect > right
control button > Log in.
> Log in to myAudi in the vehicle using your e-
mail address and password.
@ Tips
— For some Audi connect Infotainment serv-
ices, you may also have to enter your myAu-
di access information when accessing serv-
ices in the MMI.
183
8V2012721BK
Audi connect
If you logged in to myAudi in your vehicle
=> page 183, personalized newsfeeds can be dis-
played.
Access to Twitter
Requirement: you must have connected your ve-
hicle with myAudi > page 183. You must have
connected your myAudi account with Twitter.
You can only connect one Twitter account with
your myAudi account. Not all settings can be ad-
justed in the MMI. Some can only be adjusted
through the Twitter website.
> Select: Twitter > left control button > desired
function (for example, Trends).
Charging stations
Applies to: vehicles with charging stations and plug-in hybrid
drive
Information on charging stations in the selected
search area.
>» Select and confirm Charging stations.
ZA WARNING
Always follow the information found in > AV
in General information on page 182.
@ Note
Always follow the information found in >@ in
General information on page 182.
Additional options
Applies to: vehicles with Audi connect Infotainment
> Select: [MENU
control button.
button > Audi connect > right
Depending on the equipment and the country,
the following options may be available in the
overview of Audi connect Infotainment services:
About Audi connect
Here you will find legal information regarding
Audi connect Infotainment usage.
D Depends on the country and equipment. These services
are available for a limited time.
Log in
See > page 183.
Connection manager
See > page 231.
License subscription
The validity and expiration date of your licenses
are displayed.
Refresh
The content of the selected Audi connect Info-
tainment service or the entire Audi connect Info-
tainment list is updated.
Data privacy
See 5 page 372.
@) Note
Always follow the information found in >@ in
General information on page 182.
Audi connect e-tron
services
Applies to: vehicles with plug-in hybrid drive and Audi connect
With Audi connect vehicle control services 1), you
can utilize various services using the myAudi app
or online at my.audi.com.
ZA WARNING
Always follow the information found in > A\
in General information on page 182.
Gi) Tips
— Accessing specific data or controlling func-
tions remotely depends on the charge level
of the vehicle battery. Therefore, these
functions only have limited availability after
switching off the ignition.
— An eSIM card establishes the Internet con-
nection for Audi connect vehicle control
services. The costs for this are included in
185
>
Audi connect
the price of Audi connect vehicle control
services. The cell phone network, for exam-
ple, must be available to use these services.
Applies to: vehicles with plug-in hybrid drive and Audi connect
Requirement: your mobile devices must be com-
patible.
> An authorized Audi dealer must complete a
one-time activation of Audi connect e-tron serv-
ices for your vehicle before you can register on-
line.
> Register at etron.audiusa.com
If you require assistance with your Audi connect
e-tron services, please contact an authorized
Audi dealer or authorized Audi Service Facility.
Using the myAudi app
— Install the myAudi app on your mobile device
and log in with your access information.
Services
Applies to: vehicles with plug-in hybrid drive and Audi connect
Depending on the country and the vehicle equip-
ment, the following services may be available:
Trip data
Depending on the vehicle equipment, certain
driver information system data is transmitted to
a server. An overview of your trips with the values
from the short-term memory/long-term memory
can be displayed, for example, the driving dura-
tion. The values may differ from the values dis-
played in the vehicle.
Vehicle status report
This service transfers driver information system
data to a server. Depending on the vehicle equip-
ment, certain data may be accessed, such as the
remaining range or mileage. The values may dif-
fer from the values displayed in the vehicle.
Car Finder
This service transmits the parking location to a
server when the ignition is switched off. The vehi-
cle location, your location, or the route to your
186
vehicle can be displayed. The new parking loca-
tion cannot be determined with this service if the
vehicle is moved after shutting the vehicle off
and without switching the ignition on and off
again, for example if the vehicle is towed or sto-
len.
Remote charging
Requirement: the ignition must be switched off
when changing the charging mode.
You can control and monitor the charging process
remotely with the service.
— Charging mode: immediate charging or delayed
charging (timer)
— Program the timer
— Deactivate or activate the timer
For additional information, see > page 101,
Charging the battery with the Audi charging sys-
tem.
Temperature control
Requirement: the ignition must be switched off
when starting or stopping climate control.
You can control the climate control in your vehi-
cle remotely using these services.
— Start or stop climate control
— Program the timer
— Deactivate or activate the timer
For additional information, see > page 101,
Charging the battery with the Audi charging sys-
tem.
ZA\ WARNING
— Do not ignore messages and warning or indi-
cator lights that turn on in the vehicle be-
cause of the information in the vehicle sta-
tus report. This could lead to break downs in
on the road, accidents and serious injuries.
— Only perform the climate control functions
if your vehicle was shut off correctly and the
ignition is switched off.
— Only perform charging functions on the
high-voltage battery if the vehicle is shut off
correctly, is connected to a suitable socket
and if the ignition is switched off.