8V2012721BK
Airbag system
How supplemental side airbags work
Side airbags deploy instantly and can help re-
duce the risk of upper torso injuries for occu-
pants who are properly restrained.
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Applies to: vehicles without power top
Fig. 222 Side impact protection: inflated side airbags (ex-
ample)
B8V-0329
Applies to: vehicles with power top
Fig. 223 Side impact protection: inflated side airbags
When the system is triggered, the airbag is filled
with propellant gas and breaks through a seam in
the seat surface area marked “AIRBAG”. It ex-
pands between the side trim panel and the pas-
senger. In order to help provide this additional
protection, the side airbag must inflate within a
fraction of a second at very high speed and with
great force. The supplemental side airbag could
injure you if your seating position is not proper or
upright or if items are located in the area where
the supplemental side airbag expands. This ap-
plies especially to children > page 278, Child
safety. Supplemental side airbags inflate be-
tween the occupant and the door panel on the
side of the vehicle that is struck in certain side
collision > fig. 222, > fig. 223.
Although they are not a soft pillow, they can
“cushion” the impact and in this way they can
help to reduce the risk of injury to the upper part
of the body.
A fine dust may develop when the airbag deploys.
This is normal and does not mean there is a fire
in the vehicle.
Important safety instructions on the side
airbag system
Airbags are only supplemental restraints. Always
properly wear safety belts and ride in a proper
seating position.
There is a lot that you and your passengers must
know and act accordingly to help the safety belts
and airbags do their job to provide supplemental
protection.
ZA WARNING
An inflating side airbag can cause serious or
fatal injury. Improperly wearing safety belts
and improper seating positions increase the
risk of serious personal injury and death
whenever a vehicle is being used.
— In order to reduce the risk of injury when the
supplemental side airbag inflates:
— Always sit in an upright position and never
lean against the area where the supple-
mental side airbag is located.
— Never let a child or anyone else rest their
head against the side trim panel in the
area where the supplemental side airbag
inflates.
— Always make sure that safety belts are
worn correctly,
— Do not let anyone sitting in the front seat
put their hand or any other parts of their
body out of the window.
— Always make sure that the side airbag can
inflate without interference.
— Never install seat covers or replacement
upholstery over the front seatbacks that
have not been specifically approved by
Audi.
— Never use additional seat cushions that
cover the areas where the side airbags de-
ploy.
273
8V2012721BK
Airbag system
interior in certain side impacts and vehicle roll-
overs.
The side curtain airbag system supplements the
safety belts and can help to reduce the risk of in-
jury for occupants’ heads and upper torso on the
side of the vehicle that is struck in a side colli-
sion. The side curtain airbag inflates in side im-
pacts and only when the vehicle acceleration reg-
istered by the control unit is high enough. If this
rate is below the reference value programmed in-
to the control unit, the side curtain airbag will
not be triggered, even though the car may be
badly damaged as a result of the collision. It is
not possible to define an airbag triggering range
that will cover every possible angle of impact,
since the circumstances will vary considerably be-
tween one collision and another. Important fac-
tors include, for example, the nature (hard or
soft) of the impacting object, the angle of im-
pact, vehicle speed, etc. > page 276, How side
curtain airbags work.
Aside
from their normal safety function, safety
belts work to help keep the driver or front pas-
senger in position in the event of a collision so
that the side curtain airbags can provide protec-
tion.
The airbag system is not a substitute for your
safety belt. Rather, it is part of the overall occu-
pant restraint system in your vehicle. Always re-
member that the airbag system can only help to
protect you if you are wearing your safety belt
and wearing it properly. This is another reason
why you should always wear your safety belts,
not just because the law requires you to do so
= page 245, General notes.
It is important to remember that while the side
curtain airbag system is designed to help reduce
the likelihood of serious injuries, other injuries,
for example, swelling, bruising, friction burns
and minor abrasions can also be associated with
these airbags upon deployment. Remember too,
these airbags will deploy only once and only in
certain kinds of accidents - your safety belts are
always there to offer protection.
The side curtain airbag system basically
consists of:
— The electronic control module and external side
impact sensors
— The side curtain airbags above the front and
rear side windows with ejection mitigation fea-
tures
— The airbag indicator light in the instrument
panel
The airbag system is monitored electronically to
make certain it is functioning properly at all
times. Each time you switch on the ignition, the
airbag system indicator light will come on for a
few seconds (self diagnostics).
The side curtain airbag is not activated:
— if the ignition is switched off,
— in side collisions when the acceleration meas-
ured by the sensor is too low,
—in rear-end collisions.
ZA\ WARNING
— Safety belts and the airbag system will only
provide protection when occupants are in
the proper seating position > page 54,
Front seats.
— If the airbag indicator light > page 238
comes when the vehicle is being used, have
the system inspected immediately by your
authorized Audi dealer. It is possible that
the airbag will inflate when it is not sup-
posed to, or will not inflate when it should.
275
Airbag system
How side curtain airbags work
Applies to: vehicles with side curtain airbags
Side curtain airbags can work together with side
airbags to help reduce the risk of head and upper
torso injuries for occupants who are properly re-
strained.
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Fig. 225 Illustration of principle: Inflated side curtain air-
bags on the left side (example)
The side curtain airbags inflate between the oc-
cupant and the windows on the side of the vehi-
cle that is struck in a side collision > fig. 225.
When the system is triggered, the side curtain
airbag is filled with propellant gas and breaks
through a seam above the front and rear side
windows identified by the AIRBAG label. In order
to help provide this additional protection, the
side curtain airbag must inflate within the blink
of an eye at very high speed and with great force.
The side curtain airbag could injure you if your
seating position is not proper or upright or if
items are located in the area where the supple-
mental side curtain airbag inflates. This applies
especially to children > page 278.
Although they are not a soft pillow, side curtain
airbags can “cushion” the impact and in this way
they can help to reduce the risk of injury to the
head and the upper part of the body.
A fine dust may develop when the airbag deploys.
This is quite normal and does not mean there is a
fire in the vehicle.
276
Important safety instructions on the side
curtain airbag system
Applies to: vehicles with side curtain airbags
Airbags are only supplemental restraints. Always
properly wear safety belts and ride in a proper
seating position.
There is a lot that you and your passengers must
know and do to help the safety belts and airbags
do their job to provide supplemental protection.
ZA WARNING
Improperly wearing safety belts and improper
seating positions increase the risk of serious
personal injury and death whenever a vehicle
is being used.
— Never let occupants place any parts of their
bodies in the area from which the side cur-
tain airbag inflate.
— Always make sure that the side curtain air-
bags can inflate without interference.
— Use the built-in coat hooks only for light-
weight clothing. Never leave any heavy or
sharp-edged objects in the pockets that may
interfere with airbag deployment and can
cause personal injury in a collision.
— Never use hangers to hang clothes on the
hooks.
— Only use factory-installed sun shades or, if
shades installed after the vehicle leaves the
factory, use only genuine Audi sun shades.
— Never swing the sun visors over to the side
windows if things such as pens, garage door
openers, hands-free speakers, etc. are at-
tached to the sun visors. They could come
loose and cause serious injury if the side cur-
tain airbag inflates.
— A deploying airbag inflates in a fraction of a
second and with great force.
— Never attach objects to the cover or in the
deployment zone of a side curtain airbag.
— The airbag deployment zones must be kept
clear at all times. Make sure there are no ob-
jects, pets, or other persons in the space be-
tween any vehicle occupant and any airbag
at any time.
— Do not attach any accessories to the doors.
Child safety
LATCH lower anchorage so that the connectors
lock into place > fig. 234.
>» Pull on the connector attachments to make
sure they are properly attached to the LATCH
lower anchorage.
> Pull straps tight following the child restraint
manufacturer's instructions.
Releasing
> Loosen the tension on the straps following the
child restraint manufacturer's instructions.
> Depress the spring catches to release the an-
chorage hooks from the lower anchorages.
Remember: Use tether straps to help keep the
child restraint firmly in place.
ZA WARNING
Improper use of the LATCH system can in-
crease the risk of serious personal injury and
death in an accident.
— These anchors were developed only for child
safety seats using the “LATCH” system.
— Never attach other child safety seats, belts
or other objects to these anchors.
— Always make sure that you hear a click when
latching the seat in place. If you do not hear
a click the seat is not secure and could fly
forward and hit the interior of the vehicle, or
be ejected from the vehicle.
ZA WARNING
Improper installation of child restraints will
increase the risk of injury in an accident.
— Always follow the child restraint system
manufacturer's instructions for proper in-
stallation of the child restraint system and
proper use of tether straps as well as the
lower anchorages or safety belts in your ve-
hicle.
— Always read and heed the important infor-
mation and WARNINGS about child safety
and the installation of child restraint sys-
tems > page 278, Child safety.
294
Tether anchors and tether straps
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Applies to: Sedan
Fig. 235 Tether anchors: recess flaps behind the rear seat-
backs
B8V-0562
Applies to: Cabriolet/Sportback
Fig. 236 Tether anchors: recess flaps behind the rear seat-
backs
Applies to: Sedan: The tether anchors for the rear
seating positions are located in recesses in the
rear window shelf > fig. 235
Applies to: Cabriolet/Sportback: The tether an-
chors for the rear seating positions are located on
the backside of the rear seatbacks > fig. 236.
A tether is a straight or V-shaped strap that at-
taches the top part of a child restraint to special
anchorage points in the vehicle.
The purpose of the tether is to reduce the for-
ward movement of the child restraint in a crash,
in order to help reduce the risk of head injury that
could be caused by striking the vehicle interior.
Forward facing child restraints manufactured af-
ter September 1, 1999, are required by U.S. fed-
eral regulations to comply with new child head
movement performance requirements. These
new performance requirements make a tether
necessary on most new child safety seats.
8V2012721BK
Checking and Filling
» Applies to: vehicles with vehicle battery in the
engine compartment: Open the cover on the
positive terminal > fig. 254.
> Applies to: vehicles with jump start point (+):
Open the cover on the positive terminal
> fig. 255.
> Clamp the terminal clamps on the charger cor-
rectly onto the ground point ©) and the positive
terminal @).
> Insert the power cable for the charging device
into the socket and switch the device on.
> At the end of the charging process, switch the
charger off and pull the power cable out of the
socket.
> Remove the charging device terminal clamps.
> Applies to: vehicles with vehicle battery in the
engine compartment: Open the cover on the
positive terminal.
> Applies to: vehicles with jump start point (+):
Close the cover on the positive terminal.
> Close the hood > page 305.
ZA WARNING
— Applies to: vehicles with jump start connec-
tions in the engine compartment: The
charging cable must never be connected di-
rectly to the vehicle battery. Only use the
connections in the engine compartment
=> page 316.
— A highly explosive mixture of gases can form
when charging batteries. Only charge the
battery in well-ventilated areas.
— A drained battery can freeze at tempera-
tures around 32 °F (0 °C). Do not charge or
use a frozen or thawed battery. If ice forms,
the battery housing can crack and battery
electrolyte can leak out, which increases the
risk of an explosion and chemical burns.
Contact an authorized Audi dealer or author-
ized Audi Service Facility for more informa-
tion.
— Do not connect or disconnect the charging
cable while charging because this increases
the risk of an explosion.
@) Tips
Read all of the manufacturer's instructions
for the charger before charging the battery.
Windshield washer
system
B8K-2123
Fig. 256 Engine compartment: windshield washer fluid
cover (example)
Observe the safety precautions > page 304, Gen-
eral information.
The windshield washer fluid reservoir & contains
the cleaning solution for the windshield and the
headlight washer system* > page 307, fig. 248.
The reservoir capacity can be found in
=> page 380.
To reduce the risk of lime scale deposits on the
spray nozzles, use clean water with low amounts
of calcium. Always add window cleaner to the wa-
ter. When the outside temperatures are cold, an
anti-freezing agent should be added to the water
so that it does not freeze.
Messages
gS Please add washer fluid
Fill the washer fluid for the windshield washer
system and the headlight washer system* when
the ignition is switched off.
@) Note
— The concentration of anti-freezing agent
must be adjusted to the vehicle operating
conditions and the climate. A concentration
that is too high can lead to vehicle damage.
— Never add radiator anti-freeze or other addi-
tives to the washer fluid.
— Do not use a glass cleaner that contains
paint solvents, because this could damage
the paint.
317
Care and cleaning
Care and cleaning
General information
Regular, proper care helps to maintain your vehi-
cle's value. It can also be a requirement when
submitting warranty claims for corrosion damage
and paint defects on the body.
The required cleaning and care products can be
obtained from an authorized Audi dealer or au-
thorized Service Facility. Read and follow the in-
structions for use on the packaging.
ZA WARNING
— Using cleaning and care products incorrectly
can be dangerous to your health.
— Always store cleaning and care products out
of reach of children to reduce the risk of poi-
soning.
@ For the sake of the environment
— Purchase environmentally-friendly cleaning
products if possible.
— Do not dispose of cleaning and care prod-
ucts with household trash.
Car washes
The longer that deposits such as insects, bird
droppings, tree sap or road salt remain on the ve-
hicle, the more the surface can be damaged. High
temperatures such as those caused by sunlight
increase the damaging effect.
Before washing, rinse off heavy deposits with
plenty of water.
Stubborn deposits such as bird droppings or tree
sap are best removed with plenty of water and a
microfiber cloth.
Also, wash the underside of your vehicle once
road salt stops being used for the season.
Pressure washers
When washing your vehicle with a pressure wash-
er, always follow the operating instructions pro-
vided with the pressure washer. This is especially
important in regard to the pressure and spraying
distance. Do not aim the spray directly at seals on
342
side windows, doors, the hood, the luggage com-
partment lid, or the panoramic glass roof* or at
tires, rubber hoses, insulating material, the pow-
er top*, sensors*, or camera lenses*. Keep a dis-
tance of at least 16 in (40 cm).
Plug-in hybrid drive: do not direct the stream of
water towards the wall mount clip*.
Do not remove snow and ice with a pressure
washer.
Never use cone nozzles or high pressure nozzles.
The water temperature must not be above 140 °F
(60 °C).
Automatic car wash
Spray off the vehicle before washing.
Make sure that the windows, the panoramic glass
roof*, and the power top” are closed and the
windshield wipers are off. Follow instructions
from the car wash operator, especially if there are
accessories attached to your vehicle.
If possible, use car washes that do not have
brushes.
Washing by hand
Clean the vehicle starting from the top and work-
ing downward using a soft sponge or cleaning
brush. Use solvent-free cleaning products.
Washing vehicles with matte finish paint by
hand
To reduce the risk of damaging the paint when
washing, first remove dust and large particles
from your vehicle. Insects, grease spots, and fin-
gerprints are best removed with a special cleaner
for matte finish paint.
Apply the product using a microfiber cloth. To re-
duce the risk of damaging the paint surface, do
not use too much pressure.
Rinse the vehicle thoroughly with water. Then
clean using a neutral shampoo and a soft micro-
fiber cloth.
Rinse the vehicle thoroughly again and let it air
dry. Remove any water residue using a chamois. >
Care and cleaning
Trim
Component Situation Solution
Exhaust tail pipes | Road salt Water, cleaning solution suitable for stainless steel, if nec-
essary
Power top Deposits Clean water, power top cleaning product, if necessary.
Clean with the grain of the fabric using a soft brush and al-
low to air dry.
Wind deflector Deposits Water, mild soap solution, if necessary®
Decorative parts/ | Deposits Mild soap solution @), a cleaning solution suitable for stain-
less steel, if necessary
Paint Paint damage Repair with touch-up paint
Spilled fuel Rinse with water immediately
Surface rust Rust remover, then treat with hard wax; for questions, con-
sult an authorized Audi dealer or authorized Audi Service
Facility.
Corrosion Have it removed by an authorized Audi dealer or author-
ized Audi Service Facility.
Water no longer
beads on the surface
of clean paint Treat
with hard wax (at least twice per year)
No shine even though
paint has been pro-
tected/paint looks
poor
Treat with suitable polish; then apply paint protectant if
the polish that was used does not contain any protectant
Deposits such as in-
sects, bird droppings,
tree sap, and road
salt
Dampen with water immediately and remove with a micro-
fiber cloth
Grease-based con-
taminants such as
cosmetics or sunblock
Remove immediately with a mild soap solution ® and a
soft cloth
Carbon compo- Deposits Clean the same way as painted components > page 342
nents
Decorative decals | Deposits Soft sponge with a mild soap solution®
Audi e-tron Deposits Soft, dry towel
charging system
Wall mount clip | Deposits Soft towel with alcohol-free cleaning solution
a) Mild soap solution: maximum two tablespoons of neutral soap in 1 quart (1 liter) of water
Interior cleaning
Component Situation Solution
Windows Deposits Glass cleaner, then wipe dry
Decorative parts/ | Deposits Mild soap solution®)
Trim
344
Care and cleaning
ZA WARNING
— Never immerse the Audi e-tron charging sys-
tem and connectors in water.
— The Audi e-tron charging system must only
be cleaned when the control unit is com-
pletely disconnected from the power supply
and from the vehicle.
@) Note
— Headlights and tail lights
— Never clean headlights or tail lights with a
dry cloth or sponge.
— Do not use any cleaning products that con-
tain alcohol, because they could cause
cracks to form.
— Wheels
— Never use any paint polish or other abra-
sive materials.
— Damage to the protective layer on the
rims, such as stone chips or scratches,
must be repaired immediately.
— Camera lenses
— Never use warm or hot water to remove
snow or ice from the camera lens. This
could cause the lens to crack.
— Never use abrasive cleaning materials or
alcohol to clean the camera lens. This
could cause scratches and cracks.
— Power top
— Remove bird droppings immediately.
— Never use gasoline, spot remover, ben-
zene, paint thinner or other solvents to re-
move.
— Door windows
— Remove snow and ice on windows and ex-
terior mirrors with a plastic scraper. To re-
duce the risk of scratches, move the scra-
per only in one direction and not back and
forth.
— Never remove snow or ice from door win-
dows and mirrors using warm or hot water
because this could cause cracks to form.
—To reduce the risk of damage to the rear
window defogger, do not apply any stick-
ers on the heating wires on the inside of
the window.
346
— Decorative parts and trim
— Never use chrome care or cleaning prod-
ucts.
— Paint
— To reduce the risk of scratches, the vehicle
must be free of dirt and dust before pol-
ishing or waxing.
—To prevent paint damage, do not polish or
wax the vehicle in direct sunlight.
—To reduce the risk of paint damage, do not
polish away rust spots.
— Remove cosmetics and sunscreen immedi-
ately because they could damage the
paint.
— Decorative decals
—To reduce the risk of damage, do not use
any rough powder or abrasive cleaning
products.
—To reduce the risk of damage, do not pol-
ish decorative decals that have a matte or
printed finish.
— Due to the risk of damage, do not use an
ice scraper to remove snow and ice on win-
dows with decorative decals on them.
— Displays and instrument cluster
— The displays/instrument cluster and the
trim surrounding them must not be
cleaned with dry cleaning methods be-
cause they could be scratched.
— Make sure that the instrument cluster is
switched off and has cooled off before
cleaning it.
— Make sure no fluids enter the spaces be-
tween the instrument cluster and the
trim, because that could cause damage.
— Controls
— Make sure that no fluids enter the con-
trols, because this could cause damage.
— Safety belts
— Do not remove the safety belts to clean
them.
— Never clean safety belts or their compo-
nents with chemicals or with corrosive flu-
ids or solvents and never allow sharp ob-
jects to come into contact with the safety
belts. This could cause damage to the belt
webbing.