2020 AUDI A3 lock

8V2012721BK
Checking and Filling

— Do not use any gasoline mixture whose
composition cannot be identified.
— Audi does not assume any responsibility for
damage to the fuel system or for perform-
ance problems caused by using gasoline
mixtures different from those specified.
This type of damage also does not fall under
the New Vehicle Limited Warranty or under
the emissions control system warranty.
— If you notice a higher fuel consumption or
poor handling or performance problems due
to such gasoline mixtures, we recommend
fueling with unblended gasoline.
Gasoline additives
An important issue for many automobile manu-
facturers is combustion residue in the engine
that results from the use of certain fuels.
Although types of gasoline differ depending on
the manufacturer, there are similarities. Certain
substances in the gasoline may cause deposits in
the engine. Additives in the gasoline that should
keep the engine and fuel system clean do not all
function equally.
Audi recommends using TOP TIER Detergent Gas-
oline. For additional information on TOP TIER De-
tergent Gasoline, visit www.toptiergas.com.
If you use incorrect fuels over a long period of
time, the maximum engine performance may be
impaired by combustion residue.
@) Note
— Damage or malfunctions caused by the use
of incorrect types of gasoline are not cov-
ered by the New Vehicle Limited Warranty.
— Only gasoline additives that have been ap-
proved by Audi may be used.
Refueling
Fueling procedure

B8V-0111

Applies to: vehicles with conventional drive system
Fig. 239 Right rear side of vehicle: opening the fuel filler
door

B8V-0110

Applies to: vehicles with conventional drive system
Fig. 240 Fuel filler door with tank cap on
Plug-in hybrid drive*: refer to the information un-
der > page 302, Refueling.
The fuel filler door is unlocked or locked by the
central locking system.
> Plug-in hybrid drive: read and follow the in-
structions under > page 302, Opening the fuel
filler door.
>» Unlock the vehicle if necessary.
> Conventional drive system: press on the left
side of the fuel filler door to open it > fig. 239.
> Unscrew the tank cap counterclockwise.
» Place the cap from above on the open fuel filler
door > fig. 240.
> Insert the fuel pump nozzle all the way into the
fuel filler neck.
> Begin fueling. Once the fuel pump nozzle turns
off the first time, the fuel tank is full. Do not
continue fueling, or else the expansion space in
the tank will be filled with fuel. >
299

Checking and Filling

> After the fuel pump has switched off, wait five
seconds before removing the nozzle to allow
the rest of the fuel to finish dripping into the
fuel tank.
> Turn the fuel cap clockwise until it clicks into
place.
> Close the fuel filler door and then press on the
left side until it latches.
The correct fuel type for your vehicle can be
found ona label located on the inside of the fuel
filler door. For additional information on fuel, see
=> page 298.
For the tank capacity in your vehicle, refer to the
Technical Data > page 380.
To reduce the risk of fuel leaking out or vapors
escaping, make sure that the fuel tank is closed
correctly. Otherwise the Ey indicator light will
turn on.
If the central locking system malfunctions, there
is a fuel filler door emergency release
= page 301.
Messages
Plug-in hybrid drive: for additional information
on refueling, see > page 302.
| Tank system: malfunction! Please contact
Service
There is a malfunction in the fuel tank system.
Drive to an authorized Audi dealer or authorized
Audi Service Facility immediately to have the
malfunction corrected.

— If you do not insert the fuel pump nozzle all
the way into the filler tube, then fuel can
leak out. Spilled fuel can ignite and start a
fire.
— Never get into the vehicle when refueling. If
there is an exceptional situation where you
must enter the vehicle, close the door and
touch a metal surface before touching the
fuel pump nozzle again. This will reduce the
risk of electrostatic discharge that can cause
flying sparks. Sparks can start a fire when
refueling.


ZA\ WARNING
Improper fueling procedures and improper
handling of fuel can lead to explosions, fires,
severe burns, and other injuries.
— Do not smoke. Keep away from open flames.
— The ignition must be switched off when re-
fueling.
— Mobile devices, radio devices, and other ra-
dio equipment should always be switched
off when refueling. Electromagnetic rays


ZA WARNING
Transporting fuel containers inside the vehicle
is not recommended. Fuel could leak out of
the container and ignite, especially during an
accident. This can cause explosions, fires, and
injuries.
— If you must transport fuel in a fuel contain-
er, note the following:
— Always place the fuel container on the
ground before filling. Never fill the fuel
container with fuel while it is inside or on
the vehicle. Electrostatic discharge can oc-
cur while refueling and the fuel vapors
could ignite.
— When using fuel containers made of met-
al, the fuel pump nozzle must always re-
main in contact with the container to re-
duce the risk of static charge.
— Insert the fuel pump nozzle as far as pos-
sible into the filler opening while refuel-
ing.
— Follow the applicable legal regulations in
the country where you are driving when
using, storing and transporting fuel con-
tainers.
— Make sure that the fuel container meets
the industry standards, for example ANSI
or ASTM F852-86.


could cause sparks and start a fire.


1) Depending on the engine and country
300

8V2012721BK
Checking and Filling
— Remove fuel that has overflowed onto any If the central locking system malfunctions, the
vehicle components immediately to reduce fuel filler door can be unlocked manually.
the risk of damage to the vehicle.
— Never drive until the fuel tank is completely
empty. The irregular supply of fuel that re-
sults from that can cause engine misfires.
Uncombusted fuel may enter the exhaust
system and increase the risk of damage to
the catalytic converter.

a
s - a oO


— Do not overfill the fuel tank, or fuel could Raa SERS pplies to: version 1
leak out when the vehicle is warming up. Fig. 241 Right rear luggage compartment: emergency re-
— Fuel should never enter the sewer system or lease (example)
come into contact with the ground.


The fuel filler door on your vehicle does not
lock if you lock the vehicle from the inside us-
ing
the central locking switch.


Fuel can age and may lead to problems when

starting. Audi recommends replacing the fuel Applies to: version 2 ;
in your vehicle within six months. Fig. 242 Rear of the vehicle: right rear seat folded forward


Emergency release in the luggage
a compartment
Applies to: vehicles with plug-in hybrid drive Applies to: version 1
If the engine turned off because the fuel level
was too low, then you may need to refuel with
up to 4.0 gallons (15 liters) of fuel in order
for the vehicle to detect the new fuel level.
Otherwise, the engine may not restart. » Remove the cover in the side panel.
> To unlock the fuel filler door, loosen the loop
from the retainer and then pull on the loop
carefully in the direction of the arrow & fig. 241
>©.
> Conventional drive system: press on the left
side of the fuel filler door to open it
=> page 299, fig. 239.
The emergency opening mechanism is located
behind the right side trim panel in the luggage
compartment.
Plug-in hybrid drive*: read and follow the instruc-
tions under > page 302. >
301

Checking and Filling

Emergency release behind the rear seat
backrest
Applies to: version 2
The emergency release is located behind the
right
rear seat.
The pull cable for the emergency release is locat-
ed on the cover.
> To access the emergency release, fold the right
backrest forward > page 63.
> Remove the cover fh) from the trim panel.
> To release the fuel filler door, pull the cover in
the direction of the arrow carefully at a 45° an-
gle toward the center of the vehicle > fig. 242
>). The tab on the cover must point forward
in the direction you are pulling when pulling on
the cover.
> Press on the left side of the fuel filler door to
open it > page 299, fig. 239.
© Note
Only pull on the loop/cover until you feel re-
sistance. You will not hear it release. If you
continue to pull, you could damage the emer-
gency
release mechanism.
Refueling
Opening the fuel filler door
Applies to: vehicles with plug-in hybrid drive



B8V-0441
Fig. 243 Driver's door: button
The tank system must be vented before refueling
> Switch the ignition off with the
START ENGINE STOP] button.
> Pull the EN) switch.
> The fuel filler door will open automatically af-
ter venting is complete.

302

Read and follow the directions for inserting the
fuel pump nozzle > page 302.
Read and follow the instructions for refueling
=> page 299.
Inserting the fuel pump nozzle
Applies to: vehicles with plug-in hybrid drive
a o o 2
> fay oO

Fig. 244 Fueling procedure: insert the fuel pump nozzle
correctly
Make sure when inserting the fuel pump nozzle
that you do not press on the fuel filler door open-
er @ with the fuel pump nozzle. See the label in
the fuel filler door @). Otherwise, a valve will
close in the fuel filler neck and fueling will stop
even if the tank is not full.
You must vent the tank system again if you press
on the fuel filler door opener. The fuel pump noz-
zle can stay in the fuel filler neck when doing
this. Vent the tank system by pulling the
switch again in the driver's door > page 302.
Messages
Applies to: vehicles with plug-in hybrid drive
li Fuel filler door open. Please press button
again to refuel
Fueling is possible for a little while after pressing
the Gi) button. You must press the M button
again if the time limit is exceeded.
ly Fuel filler door: malfunction! Unlock fuel
filler door manually. See owner's manual
There is a malfunction. You must manually un-
lock the fuel filler door > page 303.
la Warning! Vehicle performance may be limit-
ed

Checking and Filling

> With the door open, pull the lever > below
the instrument panel in the direction of the ar-
row > fig. 246.
> Raise the hood slightly > A\.
> Press the rocker switch under the hood upward
> fig. 247. This releases the catch.
> Open the hood.
Closing the hood
> Push the hood down until you override the
force of the strut.
> Let the hood fall lightly into the latch. Do not
press it in. > /\.
Message
2 Warning! Hood is not locked. Stop vehicle
and check the lock
The hood latch is not locked correctly. Stop im-
mediately and close the hood.


AN WARNING
— Never open the hood when there is steam or
coolant escaping from the engine compart-
ment, because there is a risk that you could
be burned. Wait until no steam or coolant is
escaping.
— For safety reasons, the hood must always be
latched securely while driving. Because of
this, always check the hood after closing it
to make sure it is latched correctly. The hood
is latched if the front corners cannot be lift-
ed.
— If you notice that the hood is not latched
while you are driving, stop immediately and
close it, because driving when the hood is
not latched increases the risk of an accident.
— If the hood is not latched completely, it
could fly up while you are driving and ob-
struct your vision.


D) The &> symbol on the lever was still being designed at
the time this manual was printed.
306

8V2012721BK
Wheels

Rims
Rims with a bolted rim ring* or with bolted wheel
covers* consist of multiple pieces. These compo-
nents were bolted together using special bolts
and a special procedure. You must not repair or
disassemble them > A\.

ZA WARNING
Wheel bolts that are tightened or repaired in-
correctly can become loose and result in loss
of vehicle control, which increases the risk of
an accident. For the correct tightening specifi-
cation, see > page 352, After changing a
wheel.
— Always keep the wheel bolts and the threads
in the wheel hub clean and free of grease.
— Only use wheel bolts that fit the rim.
— Always have damaged rims repaired by an
authorized Audi dealer or authorized Audi
Service Facility. Never repair or disassemble
rims yourself, because this increases the risk
of an accident.
Winter tires significantly improve the vehicle's
handling when driving in winter conditions. Be-
cause of their construction (width, compound,
tread pattern), summer tires provide less traction
on ice and snow.

> Use winter tires on all four wheels.
> Only use winter tires that are approved for your
vehicle.
> Please note that the maximum permitted
speed may be lower with winter tires > A\ in
General information on page 319. An author-
ized Audi dealer or authorized Audi Service Fa-
cility can inform you about the maximum per-
mitted speed for your tires.
> Check the tire pressure after installing wheels
=> page 330.
The effectiveness of winter tires is reduced great-
ly when the tread is worn down to a depth of
0.157 inch (4 mm). The characteristics of winter
tires also decrease greatly as the tire ages, re-
gardless of the remaining tread.
(@) For the sake of the environment
Reinstall summer tires at the appropriate
time, because they provide better handling
when roads are free of snow and ice. Summer
tires cause less road noise, tire wear, and fuel
consumption.
@) Tips
You can also use all season tires instead of
winter tires. Please note that in some coun-
tries where winter tires are required, only win-
ter tires with the 44 symbol may be permit-
ted.
Snow chains improve both driving and braking in
winter road conditions.
> Only install snow chains on the front wheels.
> Check and correct the seating of the snow
chains after driving a few feet, if necessary. Fol-
low the instructions from the manufacturer.
> Note the maximum speed of 30 mph
(50 km/h). Observe the local regulations.
Use of snow chains is only permitted with certain
rim/tire combinations due to technical reasons.
Check with an authorized Audi dealer or author-
ized Audi Service Facility to see if you may use
snow chains.
Use fine-mesh snow chains. They must not add
more than 0.53 inch (13.5 mm) in height, includ-
ing the chain lock.
You must remove the snow chains on roads with-
out snow. Otherwise, you could impair driving
ability and damage the tires.

ZA WARNING
Using incorrect snow chains or installing snow
chains incorrectly can result in loss of vehicle
control, which increases the risk of an acci-
dent.
() Note
Snow chains can damage the rims and wheel
covers* if the chains come into direct contact

335
>

Care and cleaning



Trim
Component Situation Solution
Exhaust tail pipes | Road salt Water, cleaning solution suitable for stainless steel, if nec-
essary
Power top Deposits Clean water, power top cleaning product, if necessary.
Clean with the grain of the fabric using a soft brush and al-
low to air dry.
Wind deflector Deposits Water, mild soap solution, if necessary®
Decorative parts/ | Deposits Mild soap solution @), a cleaning solution suitable for stain-
less steel, if necessary

Paint Paint damage Repair with touch-up paint

Spilled fuel Rinse with water immediately

Surface rust Rust remover, then treat with hard wax; for questions, con-
sult an authorized Audi dealer or authorized Audi Service
Facility.

Corrosion Have it removed by an authorized Audi dealer or author-
ized Audi Service Facility.

Water no longer
beads on the surface
of clean paint Treat
with hard wax (at least twice per year)

No shine even though
paint has been pro-
tected/paint looks
poor
Treat with suitable polish; then apply paint protectant if
the polish that was used does not contain any protectant

Deposits such as in-
sects, bird droppings,
tree sap, and road
salt
Dampen with water immediately and remove with a micro-
fiber cloth

Grease-based con-
taminants such as
cosmetics or sunblock
Remove immediately with a mild soap solution ® and a
soft cloth




Carbon compo- Deposits Clean the same way as painted components > page 342
nents
Decorative decals | Deposits Soft sponge with a mild soap solution®
Audi e-tron Deposits Soft, dry towel
charging system
Wall mount clip | Deposits Soft towel with alcohol-free cleaning solution

a) Mild soap solution: maximum two tablespoons of neutral soap in 1 quart (1 liter) of water
Interior cleaning


Component Situation Solution
Windows Deposits Glass cleaner, then wipe dry
Decorative parts/ | Deposits Mild soap solution®)
Trim

344

Emergency assistance

sistance Equipment

Trunk escape latch
Applies to: vehicles with trunk escape latch (Sedan and Cab-
riolet)
In case of an emergency, the rear lid can be
opened from the inside using the trunk escape
latch.
2 3 S
ne = & yo
B8V-0379


Fig. 262 Luggage compartment: vehicle tool kit, tire mobi-
lity kit and vehicle jack* placement


Fig. 261 Luggage compartment: Trunk escape latch
B8V-0609

> Push the latch in the direction of the arrow un-
til the lock releases.
The trunk escape latch inside the rear lid is made
of fluorescent material to glow in the dark.

Z\ WARNING
The trunk escape latch is to be used only in an
emergency.
General information
> Park the vehicle as far as possible from moving
traffic in the event of a breakdown. In the event
of a flat tire, park the vehicle on a level surface.
If you are ona steep hill, be especially careful.

» Set the parking brake. Fig. 263 Luggage compartment: cargo floor folded up
> Place the selector lever in the “P” position. (versions 1 and 2)
> Switch the emergency flashers on.
> Have the passengers exit the vehicle. They
should move to a safe place, for example be-
hind a guard rail.
Vehicle tool kit, cargo floor cover and side
panel
Applies to: vehicles with version 1
_ The vehicle tool kit, tire mobility kit* and the
A WARNING compressor® are located in the luggage compart-
ment, separated in the side panels @)
) > fig. 262.

Pay attention to the steps above. They are for
your protection and the for the safety of other
drivers. > To open the side panel, turn the lock and re-
move the cover @)* / (

der the cargo floor cover (


348