2020 Acura ILX Owner's Manual

280
uuAudio Error Messages u
Features
*2:Models with two displays
Error MessageSolution
UnsupportedAppears when an unsupported device is connect ed. If it appears when a supported device is
connected, reconnect the device.
USB hubs are not supported.
To listen to audio, directly
connect device to USB port.
*2
Appears when the USB device is connected via the USB hubs. Disconnect the USB hubs and directly
connect the device to the USB port.
20 ACURA ILX-31TX66710.book 280 ページ ２０２０年４月１６日　木曜日　午後８時４６分

281
uuAudio Error Messages uPandora ®
Continued
Features
Pandora ®
If an error occurs while playing Pandora ®, you may see the following error messages.
If you cannot clear the error message, contact a dealer.
Error MessageSolution
PANDORA No StationAppears when there is no station list on the device. Use the device to create a station.
PANDORA Requires UpdateAppears when Pandora version is not supported. Please update the device application.
PANDORA UnavailableAppears when Pandora is performing sy stem maintenance. Try again later.
PANDORA Cannot ConnectAppears when Pandora is unable to play music. Check your device.
PANDORA Loading...Appears when Pandora is loading.
U.S. models
Models with one display
20 ACURA ILX-31TX66710.book 281 ページ ２０２０年４月１６日　木曜日　午後８時４６分

282
uuAudio Error Messages uPandora®
Features
Error MessageSolution
This USB device is incompatib le. Please see your owner’s
manual for more details.Appears when an incompatible device is connected. Disconnect
the device. Then turn the audio system off, and turn it again. Do
not reconnect the device that caused the error.
There is an unsupported device detected. When safe, please
reconnect your device.Appears when there is a problem with the audio system. Check if
the device is compatible with the audio system.
No stations have been created. When safe, please create a
station on the device.
Appears when there is no station list on the device. Use the device
to create a station.There is no active station.
This PANDORA station is currently not available. Please select
another station.
Music licenses force us to limi t the number of tracks you may
skip each hour.Appears when you try to skip a track over the predetermined
number of times in an hour.
The system is unable to save rating.
The system is unable to save bookmark.
or
The system is unable to skip.
Appears when the commanded operation is failed. Try again later.
There is no data available.Appears when no data is available with Pandora® activated.
Reboot the app and reconnect the device.
The PANDORA app version on your device is not supported.
When safe, please update the app and try again later.Appears when Pandora ® version is not supported. Update
Pandora® to the latest version.
Models with two displays
20 ACURA ILX-31TX66710.book 282 ページ ２０２０年４月１６日　木曜日　午後８時４６分

283
uuAudio Error Messages uPandora ®
Features
Error MessageSolution
PANDORA is performing system maintenance. Please try
again later.Appears when the Pandora ® server is in maintenance. Try again
later.
The system cannot connect to PANDORA. When safe, please
check your device.
Appears when Pandora® is unable to play music. Check your
device.
The system is unable to play PANDORA. When safe, login to
PANDORA.
The maximum number of stations that can be created is 100.
To create more, please delete on e or more previously created
stations.Appears when the number of created stations reaches the
limitation. Delete one or more created stations from Pandora ® app
on the connected device.
The system is unable to create a new station. Please try again.Appears when there is a temporar y error with the audio system.
Try again later.
The system is unable to play PANDORA. Please try again later.Appears when your connected device has network problems.
Check your device.
When safe, please check your device.
Appears when your connected device has some kind of problem
such as being out of the service area.
Check that the connected device is within the service area, and
then try again to play Pandora ®. If the problem persists, consult a
dealer.
The system is unable to play PANDORA.
Music licensing restricts play in this area.Appears when you try playing the Pandora ® in the country where
the service is not available.
20 ACURA ILX-31TX66710.book 283 ページ ２０２０年４月１６日　木曜日　午後８時４６分

284
uuAudio Error Messages uApple CarPlay/Android Auto
Features
Apple CarPlay/Android Auto
If an error occurs while using the Apple CarPlay or Android Auto, you may see the
following error messages. If you cannot clear the error message, contact a dealer.
Error MessageSolution
A charging error has occurred with the connected device.
When safe, please check the compatibility of the device and
USB cable. Please see your ow ner's manual for more details.
This USB device is incompatib le. Please see your owner's
manual for more details.
Appears when an incompatible device is connected. Disconnect
the device. Then turn the audio system off, and turn it again. Do
not reconnect the device that caused the error.
Unable to start Appl e CarPlay. When safe, please confirm the
USB connection.Appears when Apple CarPlay or A ndroid Auto fails to recognize
your device.
Check if your device is compatib le with Apple CarPlay or Android
Auto, or the latest version of the app is installed on your device.
Unable to start Andr oid Auto. When safe, please confirm the
USB connection.
Unable to start Appl e CarPlay. When safe, please try again.Appears when Apple CarPlay or A ndroid Auto fails to recognize
your device.
Reconnect your device and try again.
Unable to start Android Auto. When safe, please try again.
Unable to start Apple CarPlay with your device. Your device is
connected in digital audio mode.Appears when your connected device is incompatible with Apple
CarPlay.
Check if your device is compatible with Apple CarPlay.
Models with two displays
Information Screen
On Demand Multi-Use DisplayTM
20 ACURA ILX-31TX66710.book 284 ページ ２０２０年４月１６日　木曜日　午後８時４６分

285
uuAudio Error Messages uApple CarPlay/Android Auto
Features
Error MessageSolution
This device is not compatible with Android Auto.
Appears when your connected de vice is incompatible with
Android Auto.
Check if your device is compatible with Android Auto or the latest
version of the app is installed on your device.
Please update to the latest version of Android Auto.Appears when your version of the Android Auto is not supported.
Update Android Auto to the latest version.
Connection failed. Please confirm Bluetooth connection
status and try again.Appears when Bluetooth® connection is failed.
Check the Bluetooth ® connection of this audio system and your
connected device.
20 ACURA ILX-31TX66710.book 285 ページ ２０２０年４月１６日　木曜日　午後８時４６分

286
Features
General Information on the Audio System
SiriusXM® Radio Service*
1. You need your radio ID ready before regist ering for subscription. To see the ID in
the On Demand Multi-Use DisplayTM, select channel up/down icons until CH 000
and the radio ID appears.
2. Have your radio ID and credit card num ber ready, and either call or visit the
SiriusXM ® website to subscribe.
Switch to the SiriusXM ® mode by pressing the MODE button on the steering wheel,
or through the On Demand Multi-Use Display
TM, and stay in this mode for about 30
minutes until the service is activated. Make sure your vehicle is in an open area with
good reception.
Loading...:
SiriusXM ® is loading the audio or program information.
No Signal:
The signal is too weak in the current location.
Unsubscribed channel:
You are not subscribed to the channel selected.
Unavailable channel:
No such channel exists, the channel is not pa rt of your subscription, or the artist or
title information is unavailable.
Check the antenna, Disconnect ed antenna, Shorted antenna:
There is a problem with the SiriusXM ® antenna. Contact a dealer.
■Subscribing to SiriusXM® Radio
■Receiving SiriusXM ® Radio
■SiriusXM ® Radio Display Messages
1 Subscribing to SiriusXM ® Radio
Contact Information for SiriusXM ® Radio:
•U.S.: SiriusXM ® Radio at www.siriusxm.com/
subscribenow , or 1-866-635-2349.
•Canada: SiriusXM ® Canada at www.siriusxm.ca/
subscribe-now , or 1-877-209-0079.
1Receiving SiriusXM ® Radio
The SiriusXM ® satellites are in orbit over the equator;
therefore, objects south of the vehicle may cause
satellite rece ption interruptions. Sa tellite signals are
more likely to be blocked by tall buildings and
mountains the farther north you travel from the
equator.
You may experience rece ption problems under the
following circumstances:
•In a location with an obstruction to the south of
your vehicle.
•In tunnels
•On the lower level of a multi-tiered road
•Large items carried on the roof rack
* Not available on all models
20 ACURA ILX-31TX66710.book 286 ページ ２０２０年４月１６日　木曜日　午後８時４６分

287
uuGeneral Information on the Audio System uRecommended CDs
Continued
Features
Recommended CDs
• Use only high-quality CD-R or CD-RW discs labeled for audio use.
• Use only CD-R or CD-RW discs on wh ich the recordings are closed.
• Play only standard round-shaped CDs.
• Some software files may not allow for audio play or text data display.
• Some versions of MP3, WMA or AAC formats may be unsupported.1Recommended CDs
A Dual-disc cannot play on this audio unit. If recorded
under certain conditions, a CD-R or CD-RW may not
play either.
■CDs with MP3, WMA or AAC files
The CD packages or jackets should have one of these marks.
20 ACURA ILX-31TX66710.book 287 ページ ２０２０年４月１６日　木曜日　午後８時４６分