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Creating a Volvo ID using the Volvo On Call
app 1
1. Download the latest version of the Volvo OnCall app from a smartphone, via e.g. AppStore, Windows Phone or Google Play.
2. On the app's start page, create a Volvo IDand enter a personal email address.
3. Follow the instructions that will be sent auto-matically to this email address.
> A Volvo ID has now been created. Seebelow for information on how the ID isregistered to the vehicle.
Registering your Volvo ID to the vehicle
If your Volvo ID was created using the Volvo OnCall app, follow these steps to register the ID tothe vehicle:
1. If you have not already done so, downloadthe Volvo ID app from Download Center inthe center display's App view.
NOTE
To download apps the vehicle must be con-nected to the internet.
2. Start the app and enter your Volvo ID/emailaddress.
3.Follow the instructions that will be automati-cally sent to the email address connected toyour Volvo ID.
>Your Volvo ID has now been registered tothe vehicle. The Volvo ID services can nowbe used.
Related information
Volvo ID (p. 26)
Download apps (p. 481)
Handling system updates via Download Cen-ter (p. 587)
Internet-connected vehicle* (p. 523)
Drive-E ‒ purer driving pleasure
Volvo is committed to the well-being of its cus-tomers. As a natural part of this commitment, wecare about the environment in which we all live.Concern for the environment means an everydayinvolvement in reducing our environmentalimpact.
Volvo's environmental activities are based on aholistic view, which means we consider the over-all environmental impact of a product throughoutits complete life cycle. In this context, design, pro-duction, product use, and recycling are all impor-tant considerations. In production, Volvo haspartly or completely phased out several chemicalsincluding CFCs, lead chromates, asbestos, andcadmium; and reduced the number of chemicalsused in our plants 50% since 1991.
Volvo was the first in the world to introduce intoproduction a three-way catalytic converter with aLambda sond, now called the heated oxygen sen-sor, in 1976. The current version of this highlyefficient system reduces emissions of harmfulsubstances (CO, HC, NOx) from the exhaust pipeby approximately 95 - 99% and the search toeliminate the remaining emissions continues.Volvo is the only automobile manufacturer tooffer CFC-free retrofit kits for the air conditioningsystem of all models as far back as the 1975model 240. Advanced electronic engine controlsand cleaner fuels are bringing us closer to our
1
Vehicles with Volvo On Call.
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Sensus - connection andentertainment
Sensus makes it possible to surf the Internet,use apps, and turn your vehicle into a Wi-Fi hot-spot.
This is Sensus
Sensus provides an intelligent interface andInternet connection to the digital world. An intui-tive navigation structure offers access to relevantassistance, information and entertainment whenit is needed, without distracting the driver.
Sensus includes all of the solutions in the vehiclerelated to entertainment, Internet connection andnavigation*, and serves as the user interfacebetween the driver and the vehicle. Sensus iswhat makes communication between you, thevehicle and the world around you possible.
Information when it's needed, where it's
needed
The vehicle's displays present the right informa-tion at the right time. Information is presented in
different displays depending on how it should beprioritized by the driver.
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Different types of information are shown in different displays depending on how the information should be prioritized.
Head-up display *
The head-up display presents information thatthe driver should react to immediately.For example, traffic warnings, speed information
and navigation messages*. Road sign informationand incoming phone calls are also shown in thehead-up display. These can be handled using theright-side steering wheel keypad or the centerdisplay.
Instrument panel
The instrument panel displays informationsuch as speed, incoming phone calls or the track
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currently playing. It is controlled using the steer-ing wheel keypads.
Center display
Many of the vehicle's main functions are con-trolled from the center display, a touchscreen thatreacts to taps and other gestures. This minimizesthe number of physical buttons and controls nee-ded in the vehicle. The screen can also be oper-ated while wearing gloves.
The center display is used to control e.g. the cli-mate and entertainment systems and to adjustthe power seats*. The information presented inthe center display can be handled by the driveror, in some situations, by a passenger.
Voice control system
The voice control system ena-bles the driver to control certainvehicle functions without takingtheir hands off the wheel. Thesystem can understand naturalspeech. Use voice commandsto e.g. play a song, make aphone call, increase the temperature in the pas-senger compartment or have a text messageread aloud.
Related information
Head-up display* (p. 138)
Instrument panel (p. 80)
Center display overview (p. 105)
Voice control (p. 141)
Internet-connected vehicle* (p. 523)
Sharing Internet from the vehicle via Wi-Fihotspot (tethering) (p. 527)
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38
Canada
IC: 20839-ACUII06
This device complies with Industry Canadalicense-exempt RSS standards. Operation is sub-ject to the following two conditions:
(1) this device may not cause interference, and
(2) This device must accept any interferencereceived, including interference that may causeundesired operation.
Related information
Important information on accessories andextra equipment (p. 35)
Technician certification
In addition to Volvo factory training, Volvo sup-ports certification by the National Institute forAutomotive Service Excellence (A.S.E.).
Certified technicians have demonstrated a highdegree of competence in specific areas. Besidespassing exams, each technician must also haveworked in the field for two or more years before acertificate is issued. These professional techni-cians are best able to analyze vehicle problemsand perform the necessary maintenance proce-dures to keep your Volvo at peak operating con-dition.
Twin Engine vehicles
Technicians performing work on a vehicle withelectrification should also have the necessarytraining and specialized certification required forperforming repairs and/or maintenance on avehicle with electrification.
WARNING
A number of electrical components in TwinEngine vehicles use high-voltage current andcan be extremely dangerous if handled incor-rectly. These components and any orange wir-ing in the vehicle may only be handled bytrained and qualified Volvo service techni-cians.
Viewing the Vehicle IdentificationNumber (VIN)
When contacting a Volvo retailer, about e.g. yourVolvo On Call subscription, your Vehicle Identifi-
cation Number (VIN3) may be needed.
1.Tap Settings in the Top view in the centerdisplay.
2. Proceed to SystemSystem Information
Vehicle Identification Number.
> The vehicle identification number will bedisplayed.
3Vehicle Identification Number
SAFETY
42
Safety
The vehicle is equipped with a number of safetysystems that work together to help protect thevehicle's driver and passengers in the event ofan accident.
The vehicle is equipped with a number of sensorsthat may react in the event of an accident andactivate different safety systems, such as the air-bag system and seat belt tensioners. Dependingon the specific conditions of the accident, e.g.collisions at certain angles, overturning or swerv-ing, the systems react differently to help providethe best protection.
There are also mechanical safety systems suchas the Whiplash Protection System. The vehicleis also built so that a large part of the force of acollision is distributed to the vehicle's members,pillars, floor, roof and other parts of the body.
After an accident, the vehicle's safety mode maybe activated if any important function in the vehi-cle has been damaged.
Warning symbol in the instrument panel
The warning symbol in the instrumentpanel illuminates when the vehicle'selectrical system is in ignition mode II.The symbol will go out after approx. 6seconds if no faults are detected in the vehicle'ssafety systems.
WARNING
If the warning symbol remains illuminated orswitches on while driving and the messageSRS airbag Service urgent Drive toworkshop is displayed in the instrumentpanel, this indicates that something in thesafety system is not functioning properly.Volvo recommends contacting an authorizedVolvo workshop for repairs as soon as possi-ble.
WARNING
Never attempt to alter or repair any of thevehicle's safety systems yourself. Incorrectlyperformed repairs to any system could impairfunction and lead to serious injury. Volvo rec-ommends contacting an authorized Volvoworkshop.
If this dedicated warning symbol is notfunctioning, the general warning sym-bol will illuminate instead and the samemessage will be displayed in the instru-ment panel.
Related information
Safety during pregnancy (p. 43)
Occupant safety (p. 43)
Reporting safety defects (p. 44)
Recall information (p. 45)
Seat belts (p. 47)
Airbags (p. 52)
Whiplash Protection System (p. 46)
Safety mode (p. 61)
Child safety (p. 63)
SAFETY
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45
You can also obtain other information
about motor vehicle safety from http://
www.safercar.gov, where you can also
enter your vehicle's VIN (Vehicle Identi-
fication Number) to see if it has any
open recalls.
Volvo strongly recommends that if your
vehicle is covered under a service cam-
paign, safety or emission recall or simi-
lar action, it should be completed as
soon as possible. Please check with
your local retailer or Volvo Car USA,
LLC if your vehicle is covered under
these conditions.
NHTSA can be reached at:
Internet:
http://www.nhtsa.gov
Telephone:
1-888-DASH-2-DOT
(1-888-327-4236).
Reporting safety defects in Canada
If you believe your vehicle has a defect that couldcause a crash or could cause injury or death, youshould immediately inform Transport Canada inaddition to notifying Volvo Car Canada Ltd.
Transport Canada can be contacted at:
1-800-333-0510
Teletypewriter (TTY): 613 990-4500
Fax: 1-819-994-3372
Mailing Address: Transport Canada - RoadSafety, 80 rue Noël, Gatineau, (Quebec) J8Z 0A1
Related information
Safety (p. 42)
Occupant safety (p. 43)
Recall information (p. 45)
Viewing the Vehicle Identification Number(VIN) (p. 38)
Recall information
On our website, select the "Own" tab on theupper left side of the screen and click the head-ing "Recall Information" on the right side of thescreen. Enter your Vehicle Identification Number(VIN) for your vehicle (found at the base of thewindshield). If your vehicle has any open Recalls,they will be displayed on this page.
You can also enter the Vehicle IdentificationNumber in the search field on the NationalHighway Traffic Safety Administration's (NHTSA)website at: www.nhtsa.gov.
Volvo customers in Canada
For any questions regarding open recalls for yourvehicle, please contact your authorized Volvoretailer. If your retailer is unable to answer yourquestions, please contact Volvo Customer Rela-tions at 800-663-8255, Monday through Friday,8:30 A.M. to 5:00 P.M. EST or volvocars.com/ca.You may also write us at:
Volvo Car Canada Ltd.
Customer Care Centre
9130 Leslie Street, Suite 101
Richmond Hill, Ontario L4B 0B9
www.tc.gc.ca
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SAFETY
52
Rear seat
The rear seat belt reminder has two functions:
To indicate which seat belts are buckled inthe rear seats. This will also be displayed inan instrument panel graphic.
To provide audio and visual reminders if anyseat belt in the rear seat is removed whilethe vehicle is in motion. The reminder willstop when the seat belt has been rebuckled.
Door/hood/trunk lid and fuel filler door
reminder
If the hood, trunk lid, fuel filler door or any door isnot properly closed, this will be indicated by agraphic in the instrument panel. Stop the vehiclesafely and close the open door, hood, etc.
If the vehicle is moving at a speedunder approx. 10 km/h (6 mph), theinformation symbol will illuminate in theinstrument panel.
If the vehicle is moving at a speedabove approx. 10 km/h (6 mph), thewarning symbol will illuminate in theinstrument panel.
Related information
Seat belts (p. 47)
Buckling and unbuckling seat belts (p. 48)
Airbags
The vehicle is equipped with airbags and inflat-able curtains for the driver and passengers.
WARNING
If the airbag warning light stays on afterthe engine has started or if it illuminateswhile you are driving, have the vehicleinspected by a trained and qualified Volvoservice technician as soon as possible.
Never attempt to alter or repair any of thevehicle's safety systems yourself. Incor-rectly performed repairs to any systemcould impair function and lead to seriousinjury. All work on these systems shouldbe performed by a trained and qualifiedVolvo service technician.
WARNING
If your vehicle has become water-damaged inany way (e.g., soaked floor mats/standingwater on the floor of the vehicle), do notattempt to start the engine. This may causeairbag deployment, which could result in seri-ous injury. Volvo recommends towing thevehicle directly to an authorized Volvo work-shop.
Before attempting to tow the vehicle:
1. Switch off the ignition for at least 10minutes and disconnect the battery.
2.Follow the instructions for manually over-riding the shiftlock system.
Deployed airbags
WARNING
If any of the airbags have deployed:
Do not attempt to drive the vehicle. Haveit towed to an authorized workshop.
If necessary, seek medical attention.
Related information
Safety (p. 42)
Driver/passenger-side airbags (p. 53)
Side airbags (p. 59)
Inflatable curtain (p. 60)