2019 VOLKSWAGEN T-ROC service

particular in relation to the use of online services and in accordance with your personal settings.
You can store convenience settings (personalisation) in the vehicle and change them at any time.
Depending on the equipment in the vehicle, this includes, for example:

ning system settings.

Integration of mobile devices
If your vehicle contains the necessary equipment, you can connect your mobile device or any other
mobile end device to your vehicle so that you can control this device via the controls integrated in
the vehicle when the corresponding functions are available. For example, images and sounds from
the mobile device can be output through the Infotainment system. At the same time, certain
information is sent to your mobile device. This includes location data and further general vehicle
information, depending on the type of integration. For more details, refer to the information about
display of apps in the Infotainment system.
This enables selected apps on the mobile device to be used in the vehicle, e.g. navigation or music
player. The mobile device and vehicle do not interact in any other ways than those described here,
in particular the device does not actively access vehicle data. The type of further data processing
depends on the app provider. The settings that you can make here depend on the app in question
and the operating system of your mobile device.
Third-party providers
If your vehicle is equipped with a connection to a mobile network, your vehicle will be able to
exchange data with other systems. The vehicle can be connected to a mobile network using a
transmitter and receiver unit in the vehicle or using your own mobile device. This mobile network
connection enables you to use online functions. This includes online services and apps provided by
Volkswagen or other third-party providers.
Manufacturer services
In the case of Volkswagen online services, Volkswagen describes the respective functions in a
suitable place, e.g. in a separate service description or on an Internet page, and the associated
privacy information is provided. Personal data may be used to perform online services. For this, data
are exchanged over a secure connection, e.g. using the designated IT systems of the manufacturer.
Any collection, processing and use of personal data that goes beyond the provision of the service
takes place exclusively according to legal regulations, contractual agreements or the necessary
permission.
You can activate and deactivate the services and functions, some of which charge a fee, and, in some
cases, also disable the vehicle's entire data connection. This does not apply to any functions and
services required by law, e.g. emergency call systems.
Third-party services
If you are able to use online services provided by a party other than the manufacturer, these services
are the sole responsibility of the provider in question and are subject to this provider's privacy policy

r the content exchanged in these
services.
Please refer to the provider in question for information about the type, scope and purpose of the
collection and use of personal data related to third-party services.

WARNING
Incorrect use of the diagnostic interface can cause malfunctions, which can result in accidents and
serious injuries.


Volkswagen recommends using a Volkswagen dealership for this purpose.

Please note the further information on Volkswagen Car-Net services Mobile
Information stickers and plates
Stickers and plates showing important information for vehicle operation are factory-fitted in the
engine compartment and on certain vehicle parts.

ers or
plates with the same information must be applied properly to the new parts by the qualified
workshop.
Safety certificate
There is a safety certificate on the door pillar of the driver door which states that all necessary safety
standards and specifications from the transport safety authorities of the particular country were met
at the time of production. The month and year of production and the vehicle identification number
may also be listed. Observe notes in the owner's manual.

WARNING
Handling the vehicle incorrectly will increase the risk of accident and injuries.



NOTICE
Handling the vehicle incorrectly could lead to the vehicle becoming damaged.

Carry out servicing work in accordance with the specifications.
Fluids in the air conditioning system
Refrigerant in the air conditioning system
The sticker in the engine compartment provides information about the type and quantity of the
refrigerant used in the vehicle's air conditioning system. The sticker is located in the front part of the
engine compartment close to the refrigerant filler neck.
Symbol and description:
Warning: the air conditioning system must be serviced only by qualified personnel.Type of
refrigerant.Type of lubricating oil.See workshop information (available only for Volkswagen
dealerships).The air conditioning system must be serviced only by qualified personnel.
Flammable refrigerant.Ensure correct disposal of all components and never install components
removed from end-of-life vehicles or recycled components in the vehicle.
Lubricating oil in the air conditioning system
The air conditioning system contains up to 210 ml of lubricating oil. The exact specification and
information about the lubricating oil quantity in the air conditioning system are available from the
following website:
https://erwin.volkswagen.de

WARNING
The air conditioning system must be serviced only by qualified personnel in order to ensure safe
handling of the system.

NOTICE
-of-life
vehicles or from recycling sources.
-of-
life vehicles or from recycling sources.
Radio reception and aerials
The aerials for radio reception can be installed at various locations in the vehicle:

side windows.

restricted, not possible, or possible only when additional requirements have been fulfilled.
Technical data
Notes on technical data
Unless otherwise indicated or separately listed, the technical data apply to the basic model. The
values may differ if additional equipment is fitted, for different model versions and for special
vehicles and in the case of country-specific vehicle specifications. All data in the official vehicle
documents take precedence over these data.
Engine
The vehicle data sticker and the official vehicle documents show which engine is installed in your
vehicle.
Weight
The values for the kerb weight in the following tables apply for the road-ready vehicle with driver
(75 kg), service fluids including fuel tank carrying 90% of its capacity and, where applicable, tools and
spare tyre ed accessories increase the stated kerb weight
and reduce the maximum permitted load accordingly.
The load comprises the weights of the following:


system

Performance figures
In certain vehicles with heavy duty running gear, the engine could be governed to provide a
maximum speed of 210 km/h.
The performance figures were measured without equipment which may negatively influence
performance, such as a roof carrier or mudflaps.
Gross combination weight
The specified gross combination weights are applicable only for altitudes up to 1,000 m above sea
level. The maximum gross combination weight must be reduced by approximately 10% for every
further started 1,000 m in altitude.
Notes on the tables
Gearbox abbreviations: MG = manual gearbox, AG = automatic gearbox, DSG

214 Vehicle identification number.
Vehicle data sticker
The vehicle data sticker Fig. 213 is located on the cover of the owner's manual and under the
rear luggage compartment trim on the luggage compartment wall. It contains the following data:
Vehicle identification number (chassis number)
Vehicle type, engine power, gearbox type
Engine and gearbox codes, paint number, interior equipment. In the example, the engine code
is CPTA Fig. 213
Additional equipment, PR numbers
Type plate
The type plate Fig. 213can be seen on the lower part of the door pillar when the driver door is
open. Vehicles for certain export countries do not have a type plate.
The type plate contains the following data:
Approval
Gross vehicle weight rating
Gross combination weight rating (vehicle plus trailer)
Gross front axle weight rating
Gross rear axle weight rating
Vehicle identification number (VIN)
The vehicle identification number can be read from outside the vehicle through a viewer in the
windscreen Fig. 214(arrow). The viewer is located in the lower corner of the windscreen. The
vehicle identification number is also stamped on the right-hand water drainage channel. The water
drainage channel is located between the suspension turret and wing. Open the bonnet to gain
access to the vehicle identification number In the engine compartment
The vehicle identification number can be displayed in the Infotainment system using the button
and the and Service function buttons Infotainment system controls and displays
Vehicle data

Gross front axle weight rating
Gross rear axle weight rating
Vehicle identification number (VIN)
The vehicle identification number can be read from outside the vehicle through a viewer in the
windscreen Fig. 216(arrow). The viewer is located in the lower corner of the windscreen. The
vehicle identification number is also stamped on the right-hand water drainage channel. The water
drainage channel is located between the suspension turret and wing. Open the bonnet to gain
access to the vehicle identification number In the engine compartment
The vehicle identification number can be displayed in the Infotainment system using the button
and the and Service function buttons Infotainment system controls and displays
Dimensions

Fig. 217 Illustration: dimensions.
The data in the table apply to the German basic model with the basic specification.

NOTICE
Always take care when driving into parking spaces with high kerbs or fixed boundaries. Objects that
protrude from the ground can damage the bumper and other components when parking the vehicle.