Warning lamp lights up red.
Seek expert assistance immediately.
ABS failure or fault.
Warning lamp lights up yellow.
Go to a qualified workshop. The vehicle can be braked without the anti-lock brake system.
TCS regulating to prevent the wheels from spinning.
Indicator lamp flashes yellow.
ESC switched off for system-related reasons.
Indicator lamp lights up yellow.
Switch the ignition on and off.
Drive a short distance at a speed of 15 20 km/h (9 12 mph) if necessary.
If is still lit up, seek expert assistance.
The brake support systems make noises
Noises may be heard when the brake support systems are performing control interventions.
Unexpected reduction in engine power
Faults can occur in the ESC and TCS systems if the four wheels have different types of tyres.
Any differences in the rolling radius of the tyres can cause the system to reduce engine power
unexpectedly.
WARNING
If the brake system warning lamp lights up together with the ABS indicator lamp , the ABS
control function may have failed. This can cause the rear wheels to lock quickly when you brake.
Locked rear wheels can lead to a loss of control of the vehicle. If possible, reduce your speed and
drive carefully at low speed to the nearest qualified workshop in order to have the brake system
tested. Avoid sudden braking and driving manoeuvres on the way.
If the ABS indicator lamp does not go out or comes on while the vehicle is in motion, ABS is not
working properly. The vehicle can be stopped using the normal brakes only (without the anti-lock
brake system). The protection provided by the anti-lock brake system is no longer available. Go to a
qualified workshop as soon as possible.
Practical equipment
Stowage areas
-through hatch is folded forwards or backwards carelessly or in an
uncontrolled way.
Never fold the load-through hatch forwards or backwards while the vehicle is in motion.
Ensure that the seat belt is not trapped or damaged when folding back the load-through hatch.
Always keep hands, fingers, feet and other body parts away from the swivel area when folding the
load-through hatch forwards and backwards.
The load-through hatch has not been secured properly if the red marking can still be seen on the
locking indicator. Always ensure that the red marking is never visible when the load-through hatch is
in the upright position.
Passengers (children in particular) must not use this seat if the load-through hatch is folded forward
or is not engaged securely into place.
Roof carrier
Introduction
This chapter contains information on the followingsubjects:
Securing roof carriers
Loading roof carriers
Notes on use
Depending on the model, the vehicle may be designed for fitting a roof carrier.
Roof carriers can be used to transport bulky items on the roof of the vehicle.
If you are unsure whether a roof carrier can be fitted on your vehicle, please contact a specialist
workshop. Volkswagen recommends using a Volkswagen dealership for this purpose.
Only roof carriers that have been approved by Volkswagen for the vehicle must be used.
If the vehicle is not approved for use with a roof carrier, do not use or retrofit a roof carrier.
WARNING
When transporting heavy or bulky objects on the roof carrier, the vehicle's handling will change due
to a shift in the centre of gravity and an increased susceptibility to crosswinds.
Always secure loads properly using suitable and undamaged lashing, retaining or securing straps.
Loads that are large, heavy, bulky, long or flat will have a negative effect on the vehicle
aerodynamics, centre of gravity and overall handling.
Avoid abrupt and sudden driving and braking manoeuvres.
Always adapt your speed and driving style to suit visibility, weather, road and traffic conditions.
Introduction
This chapter contains information on the followingsubjects:
Emission control with AdBlue
Refilling AdBlue
Catalytic converter
Particulate filter
Troubleshooting
Emission control with AdBlue
Catalytic converter
Particulate filter
Information on warning and indicator lamps that light up can be found in the section
Troubleshooting Troubleshooting
WARNING
Engine emissions contain carbon monoxide which can cause people to lose consciousness. It can also
cause death.
WARNING
The components of the exhaust system become very hot. This can cause fires.
inflammable material underneath the vehicle, e.g. dry grass.
-corrosion coatings to the exhaust pipes, catalytic
converters, particulate filter or the heat shields.
Emission control with AdBlue
Petrol
Refuelling
Checking the engine oil level and refilling the engine oil
Jump starting the vehicle
If you notice misfiring, loss of power or uneven running when driving, reduce speed immediately and
have the vehicle checked by a qualified workshop Troubleshooting
enter the exhaust system and escape into the atmosphere. The catalytic converter can also be
damaged by overheating.
The emissions may have a sulphur-like smell even when the exhaust purification system is working
properly.
Particulate filter
First read and observe the introductoryinformation and safety warnings
Function
Fuel standards
Refuelling
Engine oil sta
Jump starting the vehicle
Periodic regeneration
The soot in the particulate filter is burnt off at high temperatures on a periodic basis.
To assist the regeneration of the particulate filter, Volkswagen recommends that you avoid making
only short journeys.
Noises, slight smells and increased engine speeds may occur during regeneration. The radiator fan
may run on while the vehicle is moving or when the engine has been switched off.
During the periodic regeneration process, the yellow indicator lamp does not light up.
Troubleshooting
First read and observe the introductoryinformation and safety warnings
Irregular engine running and faults
The yellow catalytic converter lamp lights up or flashes.
Faults in the exhaust system caused by misfiring, which can damage the catalytic converter.
to the nearest qualified workshop immediately.
There may be engine faults and fuel consumption may be higher if the indicator lamps are lit up or
flashing.
If and when
Vehicle toolkit
Introduction
This chapter contains information on the followingsubjects:
Stowage
Vehicle toolkit contents
Observe any country-specific legislation when securing your vehicle in the event of a breakdown.
Vehicle toolkit in the vehicle
In vehicles that are factory-fitted with a spare wheel, emergency spare wheel or winter wheels,
additional vehicle tools may be located in the luggage compartment.
WARNING
In the event of a sudden driving or braking manoeuvre or accident, a loose vehicle toolkit,
breakdown set and spare wheel or temporary spare wheel could be flung though the vehicle and
cause severe injuries.
always secured in the luggage compartment.
WARNING
Unsuitable or damaged tools in the vehicle toolkit can lead to accidents and injuries.
Stowage
Damaged or dirty wiper blades can scratch the window glass.
can damage the graphite coating of the wiper blades during cleaning.
Wax deposits from car washes on the windscreen and rear window can cause the wiper blades to
rub. Remove wax residue using a special cleaning product or cleaning cloths.
Changing bulbs
Introduction
This chapter contains information on the followingsubjects:
Checklist
Changing bulbs in the front headlights (halogen bulbs)
Changing the bulbs in the headlights (lights with LED technology)
Changing the front turn signal bulbs
Changing bulbs in the front bumper
Changing bulbs in the tail light clusters (LED l
Changing bulbs in the number plate light (LED lights)
Troubleshooting
Changing the vehicle bulbs requires a certain amount of technical skill. Volkswagen therefore
recommends having bulbs replaced by a qualified workshop if you are uncertain. The work must be
performed by an expert if other vehicle parts around the affected bulbs need to be removed.
Volkswagen recommends having bulbs replaced by a Volkswagen dealership.
You should keep a box with spare light bulbs for the lights that ensure the vehicle is roadworthy in
the vehicle at all times. Spare bulbs are available from Volkswagen dealerships. In some countries it
is a legal requirement to have these spare bulbs in the vehicle.
It may be illegal to drive with defective lights of the exterior lighting.
Information on indicator and warning lamps can be found in the troubleshooting section at the end
of the chapter Troubleshooting
LED lights on the vehicle
The exterior lighting may feature LEDs: Owners cannot replace the LEDs themselves. If some LEDs
fail, this may be an indication that more elements are on the point of failure. In this case, have the
lights checked and replaced if necessary at a qualified workshop.
Insert the bulb holder into the headlight and turn it clockwise as far as it will go.
Connect the connector to the bulb holder. The connector must audibly click into place.
Push the headlight from the outside into the openings and insert into the bumper.
Use the screwdriver to tighten the securing screws Fig. 169
Fit the cover in the bumper Fig. 169
Stow the wire hook and screwdriver in the vehicle toolkit.
Changing bulbs in the tail light clusters (LED lights)
First read and observe the introductoryinformation and safety warnings
These lamps use LED technology. The LEDs cannot be replaced by customers. If some LEDs fail, this
may be an indication that more elements are on the point of failure. In this case, have the lights
checked and renewed if necessary at a qualified workshop. Volkswagen recommends using a
Volkswagen dealership for this purpose.
Changing bulbs in the number plate light (LED lights)
First read and observe the introductoryinformation and safety warnings
These lamps use LED technology. The LEDs cannot be replaced by customers. If some LEDs fail, this
may be an indication that more elements are on the point of failure. In this case, have the lights
checked and renewed if necessary at a qualified workshop.
Troubleshooting
First read and observe the introductoryinformation and safety warnings
Fault in vehicle lighting
The indicator lamp lights up yellow.
Fault in vehicle lighting or fault in cornering lights.
Check the vehicle lighting and change the appropriate bulb as required Changing bulbs
bulbs are OK or there is a fault in the dynamic cornering light, go to a qualified workshop.
Changing fuses
Introduction
This chapter contains information on the followingsubjects:
Fuses in the dash panel
latest information about any changes. Volkswagen therefore recommends having engine oil changes
done by a Volkswagen dealership.
Information for warning and indicator lamps lit up can be found in the troubleshooting at the end of
the chapter Troubleshooting
WARNING
Incorrect handling of engine oil can cause serious burns and other injuries.
original container. This also applies to used oil until it is
disposed of.
may then drink the engine oil.
skin. Skin that has been in contact with engine oil
should be washed thoroughly with water and soap.
allow the engine to cool down.
Leaking or spilt engine oil can pollute the environment. Spilt service fluids must be collected and
then disposed of properly and in an environmentally responsible way.
Engine oil standards
First read and observe the introductoryinformation and safety warnings
If possible, use only Volkswagen-approved engine oil
flexible oil change service, use only approved flexible service engine oil that complies with the
corresponding VW standard.
Since the quality of fuels can vary greatly between individual markets, this must be taken into
account when selecting the correct engine oil.
The use of engine oils compliant with the VW 504 00, VW 507 00 and VW 508 00 specifications
requires a fuel quality compliant with EN 228 (petrol) and EN 590 (diesel), or fuel of an equivalent
quality. Engine oils compliant with VW 504 00, VW 507 00 and VW 508 00 are therefore unsuitable
for use in a large number of markets.
If the engine has been filled with engine oil in accordance with the standards W 502 00, VW 504 00
and VW 507 00, a sticker with the relevant information will be located on the lock carrier in the
engine compartment. Observe this information!