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2
TABLE OF CONTENTS
WARRANTY INFORMATION
INTRODUCTION
Satisfaction Down the Road  4
If You Need Assistance  5
The Immobilizer Key  7
Transportation Assistance  9
YOUR WARRANTIES IN DETAIL
General Warranty Provisions  10
New Vehicle Limited Warranty  13
Federal Emission Control Warranty  17
California Emission Control Warranty  23
Tire Limited Warranty  29
YOUR RESPONSIBILITIES
Operation and Maintenance  30
Obtaining Warranty Service  32 
     
        
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7Introduction
INTRODUCTION
  
THE NEW WORLD OF  
ANTI-THEFT TECHNOLOGY
This Toyota vehicle may be equipped 
with an electronic “immobilizer” anti-theft  
system. When the key is inserted into the  
ignition switch it transmits an electronic 
code to an immobilizer computer. The  
engine will only start if the code in the 
key matches the code in the immobilizer.  
If the code does not match, the immobilizer  
disables the ignition and fuel systems.  
While an exact physical copy of the key  
will open the door and allow retrieval of  
items locked in the vehicle, it won’t start  
the vehicle unless the key has the same  
code as the immobilizer.
  
 
SECURITY
For security purposes, access to key  
codes and service procedures for  
electronically registering replacement  
keys is restricted. Only a Toyota dealer 
or certain bonded/registered independent 
locksmiths can generate replacement keys.
THE IMMOBILIZER KEY 
     
        
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8Introduction
INTRODUCTION
  
 
REPLACING THE KEY
Upon purchase, each vehicle should have  
two master keys and an aluminum tag  
with a key-code imprinted on it. 
To generate a fully functional replacement  
key (one that will both open the doors and  
start the engine), one of the master keys  
is required. To make a key that will open  
the door for retrieval of items locked  
inside the vehicle, the aluminum key-code  
tag can be used. If a master key or the 
aluminum key-code tag is not available,  
a Toyota dealer or certain registered 
locksmiths can obtain the key code from  
a restricted-access database. These 
businesses can also access a service  
utility to reprogram the immobilizer if 
all registered master keys have been 
lost. If a Toyota dealer is not available,  
please refer to www.aloa.org to find  
a bonded/registered locksmith who  
performs high-security key service.
  
 
KEEPING THE KEY SAFE 
Replacing an immobilizer key may be  
costly. It is advisable to keep a spare  
master key and the aluminum key-code  
tag in a safe place. If you record the  
key-code in more than one place, do not  
record it in a way that can be easily  
identified and associated with the vehicle.  
It is wise to keep a copy of the key-code 
outside of the vehicle. 
If the vehicle was delivered with less than  
two keys and the aluminum key-code tag, 
consider having the Toyota dealer or a 
qualified independent automotive locksmith 
make a duplicate key before you need it.
THE IMMOBILIZER KEY