6
Supra Owner's Manual1-1. NOTES
manufacturer of your vehicles una-
ble to recognise legal claims based
on discrepancies between the data,
illustrations and descriptions in this
Owner's Manual and your own
vehicle's equipment. Please note,
too, that some of the optional
equipment described in this manual
is not available on Australian mod-
els due to restrictions imposed by
Australian Design Rules and other
requirements.
Should you require any further
information, please contact your
Service centre, who will be pleased
to advise you.
Please comply with the following
when using the vehicle:
• Owner's Manual.
• Information on the vehicle. Do
not remove stickers.
• Technical data of the vehicle.
• The applicable laws and safety
standards of the country in which
the vehicle is used.
• Vehicle papers and legal docu-
ments.
Your vehicle is technically designed
for the operating conditions and
approval requirements prevalent in
the country to which it was first delivered - homologation. If your
vehicle is to be operated in another
country, it may have to be adapted
be forehand to any prevailing differ-
ent operating conditions and
approval requirements. If your vehi-
cle does not comply with the
homologation requirements in a
certain country, you cannot lodge
warranty claims for your vehicle
there. Any authorized Toyota
retailer or Toyota authorized
repairer, or any reliable repairer is
able to provide further information.
The advanced technology used in
your vehicle, for example the
state-of-the-art materials and
high-performance electronics,
requires appropriate maintenance
and repair methods.
Consequently, the manufacturer of
your vehicle recommends having
corresponding work carried out by
Toyota. If you choose to use
another specialist workshop,
Toyota recommends using one that
Your own safety
Intended use
Warranty
Maintenance and repairs
WARNING
Work performed incorrectly on the
vehicle paintwork can cause the radar
sensors to fail or malfunction, result-
ing in a safety risk. There is a danger
of accidents or damage to property.
For vehicles with radar sensors, only
have paintwork or paint repairs on the
bumpers carried out by any author-
ized Toyota retailer or Toyota author-
ized repairer, or any reliable repairer.
7
1
Supra Owner's Manual1-1. NOTES
NOTES
performs work such as mainte-
nance and repair according to
Toyota specifications with properly
trained personnel. In this Owner's
Manual, facilities of this kind are
referred to as "any reliable repairer
or other qualified service shop".
If such work, for example mainte-
nance and repair, is performed
inexpertly, it could result in conse-
quential damage and thus consti-
tute a safety risk.
Toyota recommends using parts
and accessories that are specifi-
cally approved for this purpose by
To y o t a .
You are recommended to consult
Toyota for advice on genuine
Toyota parts and accessories, other
Toyota approved products and
expert advice on all related matters.
The safety and compatibility of
these products in conjunction with
Toyota vehicles have been checked
by Toyota.
Toyota accepts product responsibil-
ity for genuine Toyota parts and
accessories. Toyota cannot accept
liability for parts or accessory prod-
ucts of any kind which it has not
approved.
Toyota is unable to assess each
individual product of outside origin
as to its suitability for use on Toyota
vehicles without safety risk. Nor can suitability be assured if an offi-
cial permit has been issued for it in
a specific country. Tests performed
for such permits cannot always
cover all operating conditions for
Toyota vehicles, and some of them
therefore are insufficient.
A number of electronic control
devices are installed in your vehi-
cle. Electronic control devices pro-
cess data that they receive from
vehicle sensors, generate them-
selves or exchange with one
another, for example. Some control
devices are necessary for the vehi-
cle to function safely or provide
assistance during driving, for exam-
ple Driver Assistance Systems.
Furthermore, control devices facili-
tate comfort or infotainment func-
tions.
Information on the data saved or
exchanged can be obtained from
the vehicle manufacturer, for exam-
ple in a separate brochure.
Every vehicle has a unique vehicle
identification number. Depending
on the country, a vehicle owner can
be identified by the vehicle identifi-
cation number, the number plate
and the relevant authorities. There Parts and accessories
Data memory
General
Personal identification
9
1
Supra Owner's Manual1-1. NOTES
NOTES
This data includes, for example:
• Status messages of the vehicle
and its individual components,
for example wheel rotation
speed, wheel speed, decelera-
tion, lateral acceleration, fas-
tened seat belt indicator.
• Ambient conditions, for example
temperature, rain sensor signals.
The data is only processed within
the vehicle itself and is usually tran-
sient. The data is not saved after
the vehicle is switched off.
Electronic parts, for example con-
trol devices and vehicle keys, con-
tain components for saving
technical information. Information
on vehicle condition, component
load, maintenance requirements,
events or errors can be saved tem-
porarily or permanently.
This information generally docu-
ments the condition of a compo-
nent, a module, a system or its
environment, for example:
• Operating states of system com-
ponents, for example, fill levels,
tyre inflation pressure, battery
status.
• Malfunctions and faults of impor-
tant system components, for
example, lights and brakes.
• Responses of the vehicle to par-
ticular driving situations, for
example triggering of an airbag,
activation of the drive stability
control systems.
• Information on vehicle-damag-ing events.
The data is required so that the
control units can perform their func-
tions. It is also used for detecting
and rectifying malfunctions, and
helps the vehicle manufacturer to
optimise vehicle functions.
The majority of this data is transient
and is only processed within the
vehicle itself. Only a small propor-
tion of the data is stored in event or
error memories in response to spe-
cific circumstances.
When service work is being carried
out, for example repairs, service
operations, warranty work and
quality assurance measures, this
technical information can be read
out from the vehicle together with
the vehicle identification number.
Any authorized Toyota retailer or
Toyota authorized repairer, or any
reliable repairer can read out the
information. The legally required
on-board diagnostics (OBD) socket
in the vehicle is used to read out
the data.
The data is collected, processed
and used by the relevant organisa-
tions in the service network. The
data documents the technical con-
ditions of the vehicle and helps in
locating errors, complying with war-
ranty obligations and improving
quality.
Furthermore, the manufacturer has
product monitoring obligations to
meet in line with product liability
12
Supra Owner's Manual1-1. NOTES
The eCall emergency call system
required by law enables manual or
automatic emergency calls to be
issued in the event of accidents, for
example.
The emergency calls are answered
by the public rescue coordination
centre.
Information on the eCall on-board
statutory emergency call system,
which is based on a 112 emergency
call, its operation and its functions,
see page 337.
The eCall service based on a 112
emergency call is a public service
of general interest and is provided
free of charge.
If a serious accident occurs, the
eCall statutory emergency call sys-
tem is activated automatically by
on-board sensors as standard. It is
also triggered automatically if the
vehicle is equipped with an intelli-
gent emergency call system that
fails to work in the event of a seri-
ous accident.
The eCall statutory emergency call
system can also be triggered man-
ually if required.
If a critical system failure occurs that would put the eCall statutory
emergency call system out of oper-
ation, the vehicle occupants receive
a warning, see page 338.
The eCall statutory emergency call
system processes personal data in
accordance with the following regu-
lations:
• Protection of personal data: Reg-
ulation 2016/679/EU of the Euro-
pean Parliament and of the
Council.
• Protection of personal data:
Directive 2002/58/EC of the
European Parliament and of the
Council.
Personal data is only processed for
the purpose of transmitting eCall
emergency calls to the standard-
ised European emergency call
number 112.
The eCall statutory emergency call
system operates via mobile com-
munications through the SIM card
installed in the vehicle. The SIM
card is not permanently connected
to the mobile telephone network;
rather, it remains connected only as
long as the emergency call is
active.
The eCall statutory emergency call Statutory emergency call
system
Principle
GeneralInformation on data processing
SIM card
Data types and their recipients
15
1
Supra Owner's Manual1-1. NOTES
NOTES
The relevant ordinances and direc-
tives govern the protection of indi-
viduals in terms of processing
personal data.
The automatic emergency call sys-
tem processes personal data in
accordance with European direc-
tives on the protection of personal
data.
The automatic emergency call sys-
tem processes personal data only
with the vehicle owner's consent.
The automatic emergency call sys-
tem and other services with addi-
tional benefits may only process
personal data with the express con-
sent of the individual affected by
data processing, for example the
vehicle owner.
The automatic emergency call sys-
tem operates via mobile communi-
cations through the SIM card
installed in the vehicle. The SIM
card is permanently logged into the
mobile telephone network so a con-
nection can be established quickly.
The data is sent to the vehicle man-
ufacturer in the event of an emer-
gency.
The vehicle manufacturer also uses
the data sent as part of an emer-
gency call to improve product and
service quality.Only the provider of the mobile tele-
phone network is able to determine
the position of the vehicle based on
mobile telephone mast locations.
The network operator is not able to
link the vehicle identification num-
ber to the telephone number of the
installed SIM card. Only the vehicle
manufacturer is able to link the
vehicle identification number to the
telephone number of the installed
SIM card.
The log data for emergency calls is
saved in a vehicle memory. The
oldest log data is regularly deleted.
The log data includes information
on when and where an emergency
call was issued, for example.
In exceptional cases, the log data
can be read out from the vehicle
memory. It is usually only possible
for log data to be read out with a
court order and if the corresponding
devices are directly connected to
the vehicle.
The system has been designed so
that an emergency call is triggered
automatically following an accident
of a certain severity, which is
detected by the sensors in the vehi-
cle. SIM card
Improving qualityPosition determination
Log data for emergency calls
Automatic emergency call
16
Supra Owner's Manual1-1. NOTES
If an emergency call is made by the
automatic emergency call system,
the same information is conveyed
to the appointed emergency call
centre as is normally conveyed to
the public rescue coordination cen-
tre by the eCall statutory emer-
gency call system.
Furthermore, the automatic emer-
gency call system also conveys the
following additional information to
an emergency call centre appointed
by the vehicle manufacturer and,
where applicable, to the public res-
cue coordination centre:
• Accident data, for example the
direction of the collision as
detected by the vehicle sensors
in order to facilitate the rescue
services deployment plans.
• Contact data, for example the
telephone number of the
installed SIM card and the
driver's telephone number, if
available, so that those involved
in the accident can be contacted
quickly if necessary.
The data relating to an emergency
call that has been placed is trig-
gered in the vehicle. The data con-
tains information about the
emergency call, for example the
place and time it was issued.
The emergency call centre saves audio recordings of the emergency
call.
Audio recordings of the customer
are saved for 24 hours, in case
details of the emergency call need
to be analysed. After that, the audio
recordings are deleted. Audio
recordings of the emergency call
centre employee are saved for 24
hours for quality assurance pur-
poses.
The data obtained in the context of
an automatic emergency call is only
used to process the emergency
call. If legally obliged to do so, the
vehicle manufacturer will disclose
the data it has processed and,
where applicable, still has saved.
The owner of a vehicle equipped
with an automatic emergency call
system and the eCall statutory
emergency call system has the
right to use the on-board eCall sys-
tem instead of the automatic emer-
gency call.
For deactivation requests, contact
any authorized Toyota retailer or
Toyota authorized repairer, or any
reliable repairer.
The eCall statutory emergency call
system is always on standby in
addition to the automatic emer-
gency call system. The eCall statu- Sent information
Data storage
Disclosure of personal data
Statutory emergency call system
33
2
Supra Owner's Manual2-1. QUICK REFERENCE
QUICK REFERENCE
■Switching on
Press the lever upwards until the
desired position is reached.
• Rest position of the wipers: posi-
tion 0.
• Rain sensor: position 1.
• Normal wiper speed: position 2.
• Fast wiper speed: position 3.
■Switching off and flick-wiping
Press the lever down.
• To switch off: press the lever
downwards until the home posi-
tion is reached.
• To flick-wipe: press the lever
downwards from the home posi-
tion. Light and lighting
Light functions
SymbolFunction
Rear fog light.
Lights off.
Daytime driving lights.
Side lights.
Automatic driving lights
control.
Adaptive light functions.
Low-beam headlights.
Instrument lighting.
Parking light, right.
Parking light, left.
Wiper system
Switching the wipers on/off and
flick-wiping
34
Supra Owner's Manual2-1. QUICK REFERENCE
■Activating/deactivating
To activate: press the lever up once
from its home position, arrow 1.
To deactivate: press the lever back
into the home position.
■To adjust the sensitivity
Turn the knurled wheel on the wiper
lever.Pull the wiper lever.
Rain sensor
To clean the windscreen
Air conditioning
ButtonFunction
Temperature.
Recirculated-air mode.
Maximum cooling.
AUTO program.
Air distribution, manual.
Switching off.
Defrost and defog the
windshield.
Rear window defroster.