2019 TOYOTA PROACE CITY VERSO battery

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12 V battery
Procedure for starting the engine using another battery or charging a discharged battery.
Lead-acid starter batteries
ECO
Batteries contain harmful substances such as
sulphuric acid and lead.They must be disposed of in accordance with regulations and must not, in any circumstances, be discarded with household waste.Take used remote control batteries and vehicle batteries to a special collection point.
WARNI NG
Protect your eyes and face before handling the battery.All operations on the battery must be carried out in a well ventilated area and away from naked flames and sources of sparks, so as to avoid the risk of explosion or fire.Wash your hands afterwards.
WARNI NG
Versions equipped with Stop & Start are fitted with a 12 V lead-acid battery with special technology and specifications.It should only be replaced by a TOYOTA dealer or a qualified workshop.
Access to the battery
The battery is located under the bonnet.► Open the bonnet using the interior release lever, then the exterior safety catch.► Secure the bonnet stay.

The battery (-) terminal is not accessible.There is a remote earth point near the battery.
NOTIC E
For more information on the Bonnet and the Engine, refer to the corresponding sections.
Starting using another
battery
When your vehicle's battery is discharged, the engine can be started using a backup battery (external or from another vehicle) and jump leads or using a battery booster.
WARNI NG
Never start the engine by connecting a battery charger.Never use a 24 V or higher battery booster.Check beforehand that the backup battery has a nominal voltage of 12 V and a capacity at least equal to that of the discharged battery.The two vehicles must not be in contact with each other.Switch off all the electrical consumers on both vehicles (audio system, wipers, lighting, etc.).Make sure that the jump leads are not close to the moving parts of the engine (fan, belt, etc.).Do not disconnect the (+) terminal while the engine is running.

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In the event of a breakdown
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► Connect the red cable to the (+) terminal of flat battery A (at the metal elbow), then to the (+) terminal of backup battery B or the booster.► Connect one end of the green or black cable to the (-) terminal of backup battery B or the booster (or to an earth point on the assisting vehicle).► Connect the other end of the green or black cable to earth point C on the broken down vehicle.► Start the engine of the assisting vehicle and leave it running for a few minutes.► Operate the starter on the broken down vehicle and let the engine run.If the engine does not start straight away, switch off the ignition and wait a few moments before trying again.► Wait for it to return to idle.► Disconnect the jump leads in reverse order.► Allow the engine to run for at least 30 minutes, by driving or with the vehicle
stationary, so that the battery reaches an adequate state of charge.
WARNI NG
To disconnect, proceed in reverse order.
NOTIC E
Some functions, including Stop & Start, are not available if the battery is not sufficiently charged.
Charging the battery using a
battery charger
For optimum service life of the battery, it is essential to maintain an adequate state of charge.In some circumstances, it may be necessary to charge the battery:– using the vehicle mainly for short journeys;– if the vehicle is to be taken off the road for several weeks.Contact a TOYOTA dealer or a qualified workshop.
WARNI NG
To charge the vehicle's battery yourself, use only a charger compatible with lead-acid batteries with a nominal voltage of 12 V.
WARNI NG
Follow the instructions provided by the manufacturer of the charger.Never reverse polarities.
NOTIC E
It is not necessary to disconnect the battery.
► Switch off the ignition.► Switch off all electrical consumers (audio system, lighting, wipers, etc.).

► Switch off charger B before connecting the cables to the battery, so as to avoid any dangerous sparks.
► Ensure that the charger cables are in good condition.► Lift the plastic cover on the (+) terminal, if the vehicle has one.

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► Connect the cables of charger B as follows:• the positive (+) red cable to the (+) terminal of battery A,• the negative (-) black cable to earth point C on the vehicle.► At the end of the charging operation, switch off charger B before disconnecting the cables from battery A.
24v 12v
WARNI NG
If this label is present, use only a 12 V charger to avoid causing irreversible damage to the electrical components related to the Stop & Start system.
WARNI NG
Never try to charge a frozen battery - risk of explosion!If the battery has frozen, have it checked by a TOYOTA dealer or by a qualified workshop who will verify that the internal components have not been damaged and that the case has not cracked, which would mean a risk of toxic and corrosive acid leaking.
Disconnecting the battery
In order to maintain an adequate state of charge for starting the engine, we recommend disconnecting the battery if the vehicle is to be unused for an extended period.Before disconnecting the battery:► close all doors, windows and the tailgate and sunroof,► switch off all electricity consuming devices (audio system, wipers, headlamps, etc.),► switch off the ignition and wait for four minutes.At the battery, it is only necessary to disconnect the (+) terminal.
Quick-release terminal clamp
Disconnecting the (+) terminal

► Raise the lever A fully to release the clamp B.► Remove the clamp B by lifting it off.Reconnecting the (+) terminal

► Raise the lever A fully.► Replace the open clamp B on the (+) terminal.► Push the clamp B fully down.► Lower the lever A to lock the clamp B.
WARNI NG
Do not force the lever as it will not be possible to lock the clamp if it is not positioned correctly; start the procedure again.
Following reconnection
After reconnecting the battery, turn on the ignition and wait 1 minute before starting the engine, to enable the electronic systems to initialise.However, if minor problems persist following this operation, contact a TOYOTA dealer or a qualified workshop.Referring to the corresponding section, you must reset certain systems yourself, such as:

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In the event of a breakdown
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– the remote control key or the electronic key (depending on version),– the electric windows,– the electric doors,– the date and time,– the radio preset stations.
NOTIC E
The Stop & Start system may not be operational during the trip following the first engine start.In this case, the system will only be available again after a continuous period of immobilisation of the vehicle, a period which depends on the exterior temperature and the state of charge of the battery (up to about 8 hours).
Towing
Procedure for having your vehicle towed or for towing another vehicle using the towing eye.
NOTIC E
General recommendationsObserve the legislation in force in the country where you are driving.Ensure that the weight of the towing vehicle is higher than that of the towed vehicle.The driver must remain at the wheel of the towed vehicle and must have a valid driving licence.When towing a vehicle with all four wheels on the ground, always use an approved towbar; ropes and straps are prohibited.
The towing vehicle must move off gently.When the vehicle is towed with its engine off, there is no longer braking and steering assistance.
WARNI NG
A professional recovery service must be called if:– broken down on a motorway or main road;
– not possible to put the gearbox into neutral, unlock the steering, or release the parking brake;– not possible to tow a vehicle with an automatic gearbox, with the engine running;– towing with only two wheels on the ground;– four-wheel drive vehicle;– no approved towbar available.
Towing constraints
Type of vehicle(engine / gearbox)gearboxFont wheels on the groundRear wheels on the groundFlatbed4 wheels on the ground with towbar
Internal combustion / Manual








Internal combustion / Automatic

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NOTIC E
In case of battery or electric parking brake failure, it is essential to call a professional using flatbed recovery vehicles (excluding manual gearbox).
Access to the eye
NOTIC E
For more information on the Tool kit, refer to the corresponding section.
WARNI NG
With a manual gearbox, move the gear lever into neutral.With an automatic gearbox, place the gear selector into position N.Failure to adhere to this instruction may lead to damage to braking system components and the lack of braking assistance on restarting the engine.
Towing your vehicle

► In the front bumper, slide a finger from the centre of the cover plate to the upper corner (as shown above) to unclip it.► Screw the towing eye in fully.► Install the towbar.► Switch on the hazard warning lamps on the towed vehicle.► Move off gently, drive slowly and for a short distance.
Towing another vehicle

► In the rear bumper, place the key in the notch located under the flap.► Turn the key and then open the flap.► Screw the towing eye in fully.► Install the towbar.► Switch on the hazard warning lamps on the towed vehicle.► Move off gently, drive slowly and for a short distance.

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Bluetooth® audio system

NOTIC E
The different functions and settings described vary according to the version and configuration of your vehicle.
WARNI NG
As a safety measure and because it requires sustained attention by the driver, the pairing
of a Bluetooth mobile telephone with the Bluetooth hands-free system of your audio system must be done with the vehicle stationary and the ignition on.
WARNI NG
Your audio system is coded in such a way that it will only operate in your vehicle.All work on the system must be carried out exclusively by a dealer or qualified workshop, to avoid any risk of electrocution, fire or mechanical faults.
NOTIC E
To avoid discharging the battery, the audio system may switch off after a few minutes if the engine is not running.
First steps
Press: On/Off.Rotate: adjust volume.Short press: change audio source (radio; USB; AUX (if equipment connected); CD; streaming).Long press: display the Telephone menu (if a telephone is connected).Adjust audio settings:Front/rear fader; left/right balance; bass/treble; loudness; audio ambience.Activate/Deactivate automatic volume adjustment (based on the vehicle’s speed).Radio :
Short press: display the list of radio stations.Long press: update the list.Media :Short press: display the list of folders.Long press: display the available sorting options.Select the screen display mode, between:Date; Audio functions; Trip computer; Telephone.Confirm or display contextual menu.
Buttons 1 to 6.Short press: select the preset radio station.Long press: preset a radio station.Radio:Automatic step by step search up/down for radio stations.Media:Select previous/next CD, USB, streaming track.Scroll in a list.Radio:Manual step by step search up/down for radio stations.
Select previous/next MP3 folder.Media:Select previous/next folder/genre/artist/playlist on the USB device.Scroll in a list.Cancel the current operation.Go up one level (menu or folder).Access the main menu.

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Consultation call
From the contextual menu, select "Switch" and validate to return to a call left on hold.Confirm with OK.
Directory
To access the directory, press and hold SRC/TEL.Select "Directory" to see the list of contacts.Confirm with OK.
To modify the contacts saved in the system, press MENU then select "Telephone" and confirm.Select "Directory management" and confirm.You can:– "Consult an entry",– "Delete an entry",– "Delete all entries".The system accesses the telephone's
contacts directory, depending on its compatibility, and while it is connected via Bluetooth.With certain telephones connected by Bluetooth you can send a contact to the directory of the audio system.Contacts imported in this way are saved in a permanent directory visible to all, whatever the telephone connected.
The menu for the directory is not accessible if it is empty.
Voice recognition
This function allows you to use your smartphone's voice recognition via the system.To start voice recognition, depending on the type of steering mounted controls:Make a long press on the end of the lighting control lever.ORPress this button.
NOTIC E
Voice recognition requires the use of a compatible smartphone first connected to the vehicle by Bluetooth.
Frequently asked
questions
The following information groups together the answers to the most frequently asked questions concerning your audio system.With the engine off, the audio system switches off after a few minutes of use.When the engine is switched off, the audio system operating time depends on the state of charge of the battery.
The switch-off is normal: the audio system switches to economy mode and switches off to avoid discharging the vehicle's battery.► Start the vehicle’s engine to increase the charge of the battery.The message "the audio system is overheated" is displayed onscreen.To protect the installation if the ambient temperature is too high, the audio system switches to an automatic thermal protection mode, in which the volume may be decreased or the CD player stopped.► Switch the audio system off for a few minutes to allow the system to cool.
Radio
There is a difference in sound quality between the different audio sources (radio, CD, etc.).For optimal listening quality, the audio settings (Volume, Bass, Treble, Ambience and Loudness) can be adjusted to different audio sources, resulting in audible differences when switching
between sources (radio, CD, etc.).► Check that the audio settings (Volume, Bass, Treble, Ambience and Loudness) are appropriate to the sources being listened to. We recommend setting the audio functions (Bass, Treble, Fr-Re balance and Le-Ri balance) to the middle position, setting the musical ambience to "None", setting loudness correction to "Active" in CD mode and "Inactive" in Radio mode.

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Bluetooth® audio system
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The preset stations do not function (no sound, 87.5 MHz is displayed, etc.).The wrong waveband is selected.► Press the BAND button to return to the waveband (FM, FM2, DAB, AM) on which the stations are preset.Traffic announcement (TA) is shown but I receive no traffic information.The radio station is not part of the regional traffic information network.► Tune to a radio station that broadcasts traffic information.The reception quality of the tuned radio station gradually deteriorates or the station presets are inoperative (no sound, 87.5 MHz is displayed, etc.).The vehicle is too far from the selected station’s transmitter, or no transmitter is present in the geographical area.► Activate the RDS function to allow the system to check for a more powerful transmitter in the area.The environment (hills, buildings, tunnels,
basement car parks, etc.) may block reception, including in RDS mode.This is a perfectly normal phenomenon, and is not indicative of an audio system malfunction.The aerial is absent or has been damaged (for example when going through an automatic car wash or in an underground car park).► Have the aerial checked by a dealer.The sound intermittently cuts out for 1 or 2
seconds in radio mode.
During this brief sound cut-out, the RDS searches for another frequency giving better reception of the station.► Switch off the RDS function if the phenomenon occurs too frequently and always on the same route.
Media
The Bluetooth connection is cut.The battery in the peripheral device may not be sufficiently charged.► Charge the battery in the peripheral device.The message "USB device error" is displayed in the screen.The USB stick has not been recognised, or may be corrupted.► Reformat the USB memory stick.The CD is systematically ejected or is not played.The CD is upside down, cannot be read, does not contain audio files or contains audio files of a format not recognised by the audio system.The CD is protected by an anti-pirating system
not recognised by the audio system.► Check that the CD is inserted in the player the right way up.► Check the condition of the CD: the CD cannot be played if it is too badly damaged.► Check the content in the case of a burned CD: read the recommendations in the "Audio" section.Due to poor quality, certain burned CDs will not
be played by the audio system.
The CD audio quality is is poor.The CD is scratched or of poor quality.► Insert good quality CDs and store them in suitable conditions.The audio settings (bass, treble, ambience) are unsuitable.► Return bass and treble settings to 0, without selecting an ambience.I am unable to play the music files on my smartphone via the USB port.Depending on the smartphone, access by the audio system to music on the smartphone may have to be approved on the latter.► Manually activate the MTP profile on the smartphone (USB settings menu).
Telephone
I am unable to access my voicemail.Few telephones or service providers allow the use of this function.► Call your voicemail, via the telephone menu, using the number provided by your operator.I am unable to access my directory of
contacts.► Check the compatibility of your telephone.You did not grant access to your contacts when pairing the telephone.► Accept or confirm access by the system to the contacts on your telephone.I am unable to continue a conversation when getting into my vehicle.Handset mode is activated.