2019 TOYOTA PRIUS PRIME Owners Manual (in English)

6738-2. Steps to take in an emergency
PRIUS PRIME_OM_OM47D13U_(U)
8
When trouble arises
■If “See Owner’s Manual” is shown
●If “Braking Power Low Stop in a Safe Place See Owner’s Manual” is shown,
this may be a malfunction. Immediately stop the vehicle in a sa fe place and
contact your Toyota dealer. Continuing to drive the vehicle may be danger-
ous.
● If “Engine Oil Pressure Low” is shown, this may be a malfunction. Immedi-
ately stop the vehicle in a safe place and contact your Toyota dealer.
● If the following messages are shown, there may be a malfunction . Immedi-
ately have the vehicle inspected by your Toyota dealer.
• “Plug-in charging system malfunction.”
• “Hybrid System Malfunction”
• “Check Engine”
• “Hybrid Battery System Malfunction”
• “Accelerator System Malfunction”
• “Smart Key System Malfunction See Owner’s Manual”
■ If “Shift System Not A ctive Apply Parking Brake Securely While Parking
See Owner’s Manual” is shown
Indicates a temporary operation failure or malfunction in the shift control sys-
tem. Immediately have the vehicle inspected by your Toyota deal er.
When the message is shown, the hybrid system may not be started or the
shift position may not be changed normally. (Coping method: P. 676)
■ If “Shift System Malfunction A pply Parking Brake Securely While Park-
ing See Owner’s Manual” is shown
Indicates a malfunction in the shift control system. Immediatel y have the vehi-
cle inspected by your Toyota dealer.
When the message is shown, the hybrid system may not be started or the
shift position may not be changed normally. (Coping method: P. 676)
■ If “ Switch Malfunction Apply Par king Brake Securely While Parking
See Owner’s Manual” is shown
The P position switch may not operate. Immediately have the veh icle
inspected by your Toyota dealer.
When parking the vehicle, stop the vehicle on level ground and apply the
parking brake firmly.
■ If “Shift System Malfunction Shi fting Unavailable See Owner’s M anual”
is shown
Indicates a malfunction in the shift control system. Immediatel y have the vehi-
cle inspected by your Toyota dealer.
The shift position may not be shifted from P to other than P.
■ If “Shift System Malfunction S top in a Safe Place See Owner’s Manual”
is shown
Indicates a malfunction in the shift control system. Immediatel y have the vehi-
cle inspected by your Toyota dealer.
The shift position may not be changed. Stop the vehicle in a sa fe place.

6748-2. Steps to take in an emergency
PRIUS PRIME_OM_OM47D13U_(U)■
If “Shift System Malfunction See Owner’s Manual” is shown
Indicates a malfunction in the shift control system. Immediatel y have the sys-
tem inspected by your Toyota dealer.
The system may not operate properly.
■ If “Low 12-Volt Battery Apply Parking Brake Securely While Park ing See
Owner’s Manual” is shown
Indicates that the 12-volt battery charge is insufficient. Char ge or replace the
12-volt battery.
● When the message is shown, the hybrid system may not start or t he shift
position may not be changed normally. (Coping method: P. 676)
● After charging the 12-volt battery, the message may not go off until the shift
position is changed from P.
■ If “Shifting Unavailable Low 12-Volt Battery See Owner’s Manual ” is
shown
Indicates that the shift position cannot be changed because the voltage of the
12-volt battery drops. Charge or replace the 12-volt battery.
(Coping method in the case the 12-volt battery is discharged: P. 701)
■ If “Hybrid System Overheated. Reduced Output Power.” is shown
The message may be shown when driving under severe operating co nditions.
(For example, when driving up a long steep hill or driving up a steep hill in
reverse.)
Coping method: P. 707
■ If “Maintenance required for Traction battery cooling parts See owner’s
manual” is shown
There is a possibility that the filter may be clogged, the air intake vent may be
blocked or there may be a gap in the duct.
● When the air intake vents or filters are dirty, clean them by the procedures
on P. 568.
● When the air intake vents or filters are not dirty and the warn ing message is
shown, have the vehicle inspected at your Toyota dealer.
■ If “Traction Battery Needs to be Protected Refrain From the Use of
Position” is shown
This message may be displayed when the shift position is in N.
As the hybrid battery (traction battery) can not be charged when the shift
position is in N, shift the shift position to P when the vehicle is stopped.
■ If “Traction Battery Needs to be Protected Shift into to Resta rt” is
shown
This message is displayed when the hybrid battery (traction battery) charge
has become extremely low because the vehicle has been left with the N shift
position selected for a certain amount of time.
When operating the vehicle, shift to P and restart the hybrid s ystem.

6758-2. Steps to take in an emergency
PRIUS PRIME_OM_OM47D13U_(U)
8
When trouble arises
■If “Shift to Before Exiting Vehicle” is shown
Message is displayed when the driver’s door is opened without t urning the
power switch to off with the shift position in any position oth er than P.
Shift the shift position to P.
■ If “Shift is in Release Accelerat or Before Shifting” is shown
Message is displayed when the accelerator pedal has been depressed and
the shift position is in N.
Release the accelerator pedal and shift the shift position to D or R.
■ If “Depress Brake When Vehicle is Stopped. Hybrid System may Ov er-
heat.” is shown
The message may be shown when the accelerator pedal is depresse d to hold
the vehicle while the vehicle is stopped on an uphill, etc.
The hybrid system may overheat. Release the accelerator pedal a nd depress
the brake pedal.
■ If “Shifted to Stop Vehicle to Shift to ” is shown
If the P position switch is pressed while driving, the shift po sition is changed
to N and the message is shown. ( P. 340)
■ If “Auto Power OFF to Conserve Battery” is shown
The power switch has been turned off by the automatic power off function.
When starting the hybrid system next time, operate the hybrid s ystem for
approximately 5 minutes to recharge the 12-volt battery.
■ If “Accelerator and Brake Pedals D epressed Simultaneously” is shown
The accelerator and brake pedals are being depressed simultaneo usly.
( P. 315)
Release the accelerator pedal and depress the brake pedal.
■ If “Forward Camera System Unavaila ble” or “Forward Camera System
Unavailable Clean Windshield” is displayed.
The following systems may be suspended until the problem shown in the
message is resolved. ( P. 388, 660)
● PCS (Pre-Collision System)
● LDA (Lane Departure Alert with steering control)
● Dynamic radar cruise control with full-speed range
● Automatic High Beam

6768-2. Steps to take in an emergency
PRIUS PRIME_OM_OM47D13U_(U)■
If “Cruise Control not Available” is shown
The dynamic radar cruise control with full-speed range system c annot be
used temporarily. Use the system when it becomes available agai n.
■ If “Maintenance Required Soon” is displayed (U.S.A. only)
Indicates that all maintenance according to the driven distance on the mainte-
nance schedule
* should be performed soon.
Comes on approximately 4500 miles (7200 km) after the message has been
reset.
If necessary, perform maintenance. Please reset the message aft er the main-
tenance is performed. ( P. 574)
*: Refer to the separate “Scheduled Maintenance Guide” or “Owner’ s Manual
Supplement” for the maintenance interval applicable to your veh icle.
■ If “Maintenance Required Visit Your Dealer” is displayed (U.S.A . only)
Indicates that all maintenance is required to correspond to the driven distance
on the maintenance schedule
*.
Comes on approximately 5000 miles (8000 km) after the message has been
reset. (The indicator will not work properly unless the message has been
reset.)
Perform the necessary maintenance. Please reset the message aft er the
maintenance is performed. ( P. 574)
*: Refer to the separate “Scheduled Maintenance Guide” or “Owner’ s Manual
Supplement” for the maintenance interval applicable to your veh icle.
■ If the shift position cannot be changed or the power switch is turned to
ACCESSORY mode even if trying to turn the power switch off when a
warning message is shown
If the 12-volt battery is discharged or the shift control syste m is malfunction-
ing, the followings may occur.
● The shift position may not be changed to P.
When parking, stop the vehicle on level ground and apply the pa rking brake
firmly.
● The hybrid system may not start.
● The power switch may be turned to ACCESSORY mode even if trying to
turn the power switch off.
In this case, the power switch may be turned off after applying the parking
brake.
● The automatic P position selection function ( P. 341) may not operate.
Before turning the power switch off, be sure to press the P pos ition switch
and check that the shift position is in P by the shift position indicator or P
position switch indicator.
■ Warning buzzer
P. 667

6778-2. Steps to take in an emergency
PRIUS PRIME_OM_OM47D13U_(U)
8
When trouble arises
NOTICE
■If “Have Traction Battery Inspected” is shown
The hybrid battery (traction battery) is scheduled to be inspected or
replaced. Have the vehicle inspected by your Toyota dealer immediately.
● Continuing to drive the vehicle without having the hybrid batte ry (traction
battery) inspected will cause the hybrid system not to start.
● If the hybrid system does not start, contact your Toyota dealer immedi-
ately.

678
PRIUS PRIME_OM_OM47D13U_(U)
8-2. Steps to take in an emergency
If you have a flat tire
Your vehicle is not equipped with a spare tire, but instead is
equipped with an emergency tire puncture repair kit.
A puncture caused by a nail or screw passing through the tire
tread can be repaired temporarily using the emergency tire
puncture repair kit. (The kit contains a bottle of sealant. The
sealant can be used only once to temporarily repair one tire
without removing the nail or screw from the tire.) After tempor ar-
ily repairing the tire with the kit, have the tire repaired or
replaced by your Toyota dealer.
WARNING
■If you have a flat tire
Do not continue driving with a flat tire.
Driving even a short distance wit h a flat tire can damage the tire and the
wheel beyond repair, which cou ld result in an accident.

6798-2. Steps to take in an emergency
PRIUS PRIME_OM_OM47D13U_(U)
8
When trouble arises
●Stop the vehicle in a safe place on a hard, flat surface.
● Set the parking brake.
● Shift the shift position to P.
● Stop the hybrid system.
● Turn on the emergency flashers.
● Check the degree of the tire damage.
A tire should only be repaired
with the emergency tire punc-
ture repair kit if the damage is
caused by a nail or screw pass-
ing through the tire tread. • Do not remove the nail or screw from the tire. Remov-
ing the object may widen the
opening and make emer-
gency repair with the repair
kit impossible.
• To avoid sealant leakage, move the vehicle until the area of the
puncture, if known, is positioned at the top of the tire.
■A flat tire that cannot be repaired with the emergency tire pun cture
repair kit
In the following cases, the tire cannot be repaired with the em ergency tire
puncture repair kit. Contact your Toyota dealer.
●When the tire is damaged due to driving without sufficient air pressure
●When there are any cracks or damage at any location on the tire , such
as on the side wall, except the tread
●When the tire is visibly separated from the wheel
●When the cut or damage to the tr ead is 0.16 in. (4 mm) long or more
●When the wheel is damaged
●When two or more tires have been punctured
●When more than one sharp objects such as nails or screws have p assed
through the tread on a single tire
●When the sealant has expired
Before repairing the tire

6808-2. Steps to take in an emergency
PRIUS PRIME_OM_OM47D13U_(U)
Emergency tire puncture repair kit
Location of the emergency tire puncture repair kit