TABLE OF CONTENTS6
HIGHLANDER_U7-1. Maintenance and care
Cleaning and protecting the vehicle exterior .......... 502
Cleaning and protecting the vehicle interior ........... 506
7-2. Maintenance Maintenance requirements ................... 509
General maintenance ........ 512
Emission inspection and maintenance (I/M)
programs ......................... 515
7-3. Do-it-yourself maintenance
Do-it-yourself service precautions ..................... 516
Hood.................................. 518
Positioning a floor jack ...... 520
Engine compartment ......... 521
Tires .................................. 533
Tire inflation pressure........ 544
Wheels .............................. 547
Air conditioning filter .......... 549
Wireless remote control/ electronic key battery ...... 551
Checking and replacing fuses ................ 554
Light bulbs ......................... 558 8-1. Essential information
Emergency flashers ........... 574
If your vehicle has to be stopped in an
emergency....................... 575
8-2. Steps to take in an emergency
If your vehicle needs to be towed ...................... 577
If you think something is wrong ........................... 581
Fuel pump shut off system ............................. 582
If a warning light turns on or a warning buzzer
sounds ............................. 583
If a warning message is displayed...................... 593
If you have a flat tire .......... 610
If the engine will not start ................................. 635
If the electronic key does not operate
properly ........................... 637
If the vehicle battery is discharged ................... 640
If your vehicle overheats......................... 646
If the vehicle becomes stuck ................................ 649
7Maintenance and care8When trouble arises
15Pictorial index
HIGHLANDER_UFuel filler door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 256
Refueling method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 256
Fuel type/fuel tank capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 655
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 533
Tire size/inflation pressure . . . . . . . . . . . . . . . . . .
. . . . . . . . . . P. 662
Winter tires/tire chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 346
Checking/rotation/tire pressure warning system . . . . . . . . . . . P. 533
Coping with flat tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 610
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 518
Opening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 518
Engine oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 656
Coping with overheat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 646
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 595
Headlights/daytime running lights
*. . . . . . . . . . . . . . . . . . . P. 241
Daytime running lights
* /parking lights* . . . . . . . . . . . . . . P. 241
Front fog lights
* . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 249
Front turn signal lig hts/parking lights
*. . . . . . . . . . . . . . . . P. 239
Stop/tail lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 241
Hill-start assist control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 338
Downhill assist control system
*. . . . . . . . . . . . . . . . . . . . . . . . P. 344
License plate lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 241
Back-up lights
Shifting the shift lever to R . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 233
Side marker lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 241
Turn signal lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 239
6
7
8
Light bulbs of the exterior lights for driving
(Replacing method: P. 558, Watts: P. 665)
*: If equipped
9
10
11
12
13
14
15
16
17
791-1. For safe use
1
For safety and security
HIGHLANDER_U
Exhaust gas precautions
Harmful substance to the human body is included in exhaust
gases if inhaled.
WARNING
Exhaust gases include harmful carbon monoxide (CO), which is colorless and
odorless. Observe the following precautions.
Failure to do so may cause exhaust gases enter the vehicle and may lead to
an accident caused by light-headedness, or may lead to death or a serious
health hazard.
■ Important points while driving
● Keep the back door and glass hatch closed.
● If you smell exhaust gases in the vehicle even when the back do or and
glass hatch are closed, open the windows and have the vehicle i nspected
at your Toyota dealer as soon as possible.
■ When parking
● If the vehicle is in a poorly ventilated area or a closed area, such as a
garage, stop the engine.
● Do not leave the vehicle with the engine on for a long time.
If such a situation cannot be avoided, park the vehicle in an o pen space
and ensure that exhaust fumes do not enter the vehicle interior .
● Do not leave the engine running in an area with snow build-up, or where it
is snowing. If snowbanks build up around the vehicle while the engine is
running, exhaust gases may collect and enter the vehicle.
■ Exhaust pipe
The exhaust system needs to be checked periodically. If there is a hole or
crack caused by corrosion, damage to a joint or abnormal exhaust noise, be
sure to have the vehicle inspected and repaired by your Toyota dealer.
942. Instrument cluster
HIGHLANDER_U
*1: These lights turn on when the engine switch is turned to the “ON” position
(vehicles without a smart key system) or the engine switch is turned to
IGNITION ON mode (vehicles with a smart key system), to indicat e that a
system check is being performed. They will turn off after the engine is
started, or after a few seconds. There may be a malfunction in a system if
a light does not come on, or turn off. Have the vehicle inspected by your
Toyota dealer.
*2: If equipped
*3: This light flashes to indicate a malfunction.
*4: This light illuminates on the center panel.
*5: This light flashes to indicate a malfunction. Additionally, it will turn on if the
system is turned off.
*1
(Canada)
Parking brake warning
light ( P. 584)
962. Instrument cluster
HIGHLANDER_U
*1: These lights turn on when the engine switch is turned to the “ON” position
(vehicles without a smart key system) or the engine switch is turned to
IGNITION ON mode (vehicles with a smart key system), to indicat e that a
system check is being performed. They will turn off after the engine is
started, or after a few seconds. There may be a malfunction in a system if
a light does not come on, or turn off. Have the vehicle inspected by your
Toyota dealer.
*2: If equipped
*3: Refer to “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MAN- UAL”.
*4: This light flashes to indicate that the system is operating.
*5: The light comes on when the system is turned off.
*2“PWR MODE” indicator
(P. 235)*2, 5Stop & Start cancel indi-
cator ( P. 304)
Snow mode indicator
( P. 234)
*1, 8
(U.S.A.)
“AIR BAG ON/
OFF” indicator
(P. 53)
*2
Stop & Start indicator
(P. 304)
*1, 8
(Canada)
“AIR BAG ON/
OFF” indicator
(P. 53)
1893-5. Opening and closing the windows
3
Operation of each component
HIGHLANDER_U■
When the shade do es not close normally
Perform the following procedure:
Stop the vehicle.
Close the moon roof.
Slide the shade switch forward and hold it.
*
The shade will close then reopen and pause for approximately10 seconds.
Then it will close.
Check to make sure that the shade is completely closed and then release
the switch.
*: If the switch is released at the incorrect time, the procedure will have to be
performed again from the beginning.
If the shade continues to close but then reopens slightly even after perform-
ing the above procedure correctly, have the vehicle inspected b y your Toyota
dealer.
■ Moon roof open warning buzzer
A buzzer sounds and a message is shown on the multi-information display in
the instrument cluster when the engine switch is turned off and the driver’s
door is opened with the moon roof open.
1
2
3
4
1954-1. Before driving
4
Driving
HIGHLANDER_U
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When driving the vehicle
● Use engine braking (downshift) to maintain a safe speed when driving
down a steep hill.
Using the brakes continuously may cause the brakes to overheat and lose
effectiveness. ( P. 233)
● Do not adjust the positions of the steering wheel, the seat, or the inside or
outside rear view mirrors while driving.
Doing so may result in a loss of vehicle control.
● Always check that all passengers’ arms, heads or other parts of their body
are not outside the vehicle.
● Do not drive in excess of the speed limit. Even if the legal sp eed limit per-
mits it, do not drive over 85 mph (140 km/h) unless your vehicl e has high-
speed capability tires. Driving over 85 mph (140 km/h) may resu lt in tire
failure, loss of control and possible injury. Be sure to consult a tire dealer
to determine whether the tires on your vehicle are high-speed c apability
tires or not before driving at such speeds.
■ When driving on slippery road surfaces
● Sudden braking, acceleration and steering may cause tire slippa ge and
reduce your ability to control the vehicle.
● Sudden acceleration, engine braking due to shifting, or changes in engine
speed could cause the vehicle to skid.
● After driving through a puddle, lightly depress the brake pedal to make
sure that the brakes are functioning properly. Wet brake pads m ay prevent
the brakes from functioning properly. If the brakes on only one side are wet
and not functioning properly, steering control may be affected.
2324-2. Driving procedures
HIGHLANDER_U
NOTICE
■To prevent battery discharge
● Do not leave the engine switch in ACCESSORY or IGNITION ON mode
for long periods of time without the engine running.
● If “ACCESSORY” or “IGNITION ON” is displayed on the multi-infor mation
display while the engine is not running, the engine switch is n ot off. Exit the
vehicle after turning the engine switch off.
● Do not stop the engine when the shift lever is in a position ot her than P. If
the engine is stopped in another shift lever position, the engi ne switch will
not be turned off but instead be turned to ACCESSORY mode. If t he vehi-
cle is left in ACCESSORY mode, battery discharge may occur.
■ When starting the engine
● Do not race a cold engine.
● If the engine becomes difficult to start or stalls frequently, have your vehi-
cle checked by your Toyota dealer immediately.
■ Symptoms indicating a malf unction with the engine switch
If the engine switch seems to be operating somewhat differently than usual,
such as the switch sticking slightly, there may be a malfunctio n. Contact
your Toyota dealer immediately.