TABLE OF CONTENTS6
HIGHLANDER_U7-1. Maintenance and care
Cleaning and protecting the vehicle exterior .......... 502
Cleaning and protecting the vehicle interior ........... 506
7-2. Maintenance Maintenance requirements ................... 509
General maintenance ........ 512
Emission inspection and maintenance (I/M)
programs ......................... 515
7-3. Do-it-yourself maintenance
Do-it-yourself service precautions ..................... 516
Hood.................................. 518
Positioning a floor jack ...... 520
Engine compartment ......... 521
Tires .................................. 533
Tire inflation pressure........ 544
Wheels .............................. 547
Air conditioning filter .......... 549
Wireless remote control/ electronic key battery ...... 551
Checking and replacing fuses ................ 554
Light bulbs ......................... 558 8-1. Essential information
Emergency flashers ........... 574
If your vehicle has to be stopped in an
emergency....................... 575
8-2. Steps to take in an emergency
If your vehicle needs to be towed ...................... 577
If you think something is wrong ........................... 581
Fuel pump shut off system ............................. 582
If a warning light turns on or a warning buzzer
sounds ............................. 583
If a warning message is displayed...................... 593
If you have a flat tire .......... 610
If the engine will not start ................................. 635
If the electronic key does not operate
properly ........................... 637
If the vehicle battery is discharged ................... 640
If your vehicle overheats......................... 646
If the vehicle becomes stuck ................................ 649
7Maintenance and care8When trouble arises
8
HIGHLANDER_UPlease note that this manual applies to all models and all equi
pment, includ-
ing options. Therefore, you may find some explanations for equi pment not
installed on your vehicle.
All specifications provided in this manual are current at the t ime of printing.
However, because of the Toyota policy of continual product impr ovement, we
reserve the right to make changes at any time without notice.
Depending on specifications, the vehicle shown in the illustrat ions may differ
from your vehicle in terms of color and equipment.
Approximately five hours after the engine is turned off, you ma y hear sound
coming from under the vehicle for several minutes. This is the sound of a fuel
evaporation leakage check and, it does not indicate a malfunction.
A wide variety of non-genuine spare parts and accessories for T oyota vehi-
cles are currently available in the market. You should know tha t Toyota does
not warrant these products and is not responsible for their per formance,
repair, or replacement, or for any damage they may cause to, or adverse
effect they may have on, your Toyota vehicle.
This vehicle should not be modified with non-genuine Toyota pro ducts. Modi-
fication with non-genuine Toyota products could affect its perf ormance, safety
or durability, and may even violate governmental regulations. In addition,
damage or performance problems resulting from the modification may not be
covered under warranty.
For your infor mation
Main Owner’s Manual
Noise from under vehicle afte r turning off the engine
Accessories, spare parts and m odification of your Toyota
9
HIGHLANDER_UThe installation of a mobile two-way radio system in your vehic
le could affect
electronic systems such as:
● Multiport fuel injection system/sequential multiport fuel injection system
● Toyota Safety Sense P
● Anti-lock brake system
● SRS airbag system
● Seat belt pretensioner system
Be sure to check with your Toyota dealer for precautionary meas ures or spe-
cial instructions regarding instal lation of a mobile two-way radio system.
Your Toyota is equipped with several sophisticated computers th at will record
certain data, such as:
• Engine speed
• Accelerator status
• Brake status
• Vehicle speed
• Shift position
The recorded data varies according to the vehicle grade level and options
with which it is equipped. These computers do not record conver sations or
sounds, and only record images outside of the vehicle in certai n situations.
●Data Transmission
Your vehicle may transmit the data recorded in these computers to Toyota
without notification to you.
●Data usage
Toyota may use the data recorded in these computers to diagnose malfunc-
tions, conduct research and development, and improve quality.
Toyota will not disclose the recorded data to a third party exc ept:
• With the consent of the vehicle owner or with the consent of the lessee if the vehicle is leased
• In response to an official request by the police, a court of l aw or a govern-
ment agency
• For use by Toyota in a lawsuit
• For research purposes where the data is not tied to a specific vehicle or
vehicle owner
●Usage of data collected through Safety Connect (U.S. mainland o nly)
If your Toyota has Safety Connect and if you have subscribed to those ser-
vices, please refer to the Safety Connect Telematics Subscription Service
Agreement for information on data collected and its usage.
●To learn more about the vehicle data collected, used and shared by Toy-
ota, please visit www.toyota.com/privacyvts/
.
Installation of a mobile two-way radio system
Vehicle data recordings
15Pictorial index
HIGHLANDER_UFuel filler door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 256
Refueling method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 256
Fuel type/fuel tank capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 655
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 533
Tire size/inflation pressure . . . . . . . . . . . . . . . . . .
. . . . . . . . . . P. 662
Winter tires/tire chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 346
Checking/rotation/tire pressure warning system . . . . . . . . . . . P. 533
Coping with flat tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 610
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 518
Opening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 518
Engine oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 656
Coping with overheat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 646
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 595
Headlights/daytime running lights
*. . . . . . . . . . . . . . . . . . . P. 241
Daytime running lights
* /parking lights* . . . . . . . . . . . . . . P. 241
Front fog lights
* . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 249
Front turn signal lig hts/parking lights
*. . . . . . . . . . . . . . . . P. 239
Stop/tail lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 241
Hill-start assist control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 338
Downhill assist control system
*. . . . . . . . . . . . . . . . . . . . . . . . P. 344
License plate lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 241
Back-up lights
Shifting the shift lever to R . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 233
Side marker lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 241
Turn signal lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 239
6
7
8
Light bulbs of the exterior lights for driving
(Replacing method: P. 558, Watts: P. 665)
*: If equipped
9
10
11
12
13
14
15
16
17
271-1. For safe use
1
For safety and security
HIGHLANDER_U
WARNING
Observe the following precautions.
Failure to do so may cause the driver’s floor mat to slip, possibly interfering
with the pedals while driving. An unexpectedly high speed may result or it may
become difficult to stop the vehicle. This could lead to an acc ident, resulting in
death or serious injury.
■ When installing the driver’s floor mat
● Do not use floor mats designed for other models or different mo del year
vehicles, even if they are Toyota Genuine floor mats.
● Only use floor mats designed for the driver’s seat.
● Always install the floor mat securely using the retaining hooks (clips) pro-
vided.
● Do not use two or more floor mats on top of each other.
● Do not place the floor mat bottom-side up or upside-down.
■ Before driving
● Check that the floor mat is securely
fixed in the correct place with all the
provided retaining hooks (clips). Be
especially careful to perform this check
after cleaning the floor.
● With the engine stopped and the shift
lever in P, fully depress each pedal to
the floor to make sure it does not inter-
fere with the floor mat.
791-1. For safe use
1
For safety and security
HIGHLANDER_U
Exhaust gas precautions
Harmful substance to the human body is included in exhaust
gases if inhaled.
WARNING
Exhaust gases include harmful carbon monoxide (CO), which is colorless and
odorless. Observe the following precautions.
Failure to do so may cause exhaust gases enter the vehicle and may lead to
an accident caused by light-headedness, or may lead to death or a serious
health hazard.
■ Important points while driving
● Keep the back door and glass hatch closed.
● If you smell exhaust gases in the vehicle even when the back do or and
glass hatch are closed, open the windows and have the vehicle i nspected
at your Toyota dealer as soon as possible.
■ When parking
● If the vehicle is in a poorly ventilated area or a closed area, such as a
garage, stop the engine.
● Do not leave the vehicle with the engine on for a long time.
If such a situation cannot be avoided, park the vehicle in an o pen space
and ensure that exhaust fumes do not enter the vehicle interior .
● Do not leave the engine running in an area with snow build-up, or where it
is snowing. If snowbanks build up around the vehicle while the engine is
running, exhaust gases may collect and enter the vehicle.
■ Exhaust pipe
The exhaust system needs to be checked periodically. If there is a hole or
crack caused by corrosion, damage to a joint or abnormal exhaust noise, be
sure to have the vehicle inspected and repaired by your Toyota dealer.
891-3. Theft deterrent system
1
For safety and security
HIGHLANDER_U
Do one of the following to deactivate or stop the alarms:
● Unlock the doors.
● Vehicles without a smart key sys tem: Turn the engine switch to the
“ACC” or “ON” position, or star t the engine. (The alarm will be deac-
tivated or stopped after a few seconds.)
● Vehicles with a smart key system: Turn the engine switch to
ACCESSORY or IGNITION ON mode, or start the engine. (The
alarm will be deactivated or s topped after a few seconds.)
● Open the glass hatch (if equipped) using the entry function (ve hi-
cles with smart key system).
■ System maintenance
The vehicle has a maintenance-free type alarm system.
■ Items to check before locking the vehicle
To prevent unexpected triggering of the alarm and vehicle theft , make sure of
the following:
● Nobody is in the vehicle.
● The windows and the following openings are closed before the al arm is set.
• The glass hatch (if equipped)
• The moon roof (if equipped)
• The panoramic moon roof (if equipped)
● No valuables or other personal items are left in the vehicle.
Deactivating or stopping the alarm
942. Instrument cluster
HIGHLANDER_U
*1: These lights turn on when the engine switch is turned to the “ON” position
(vehicles without a smart key system) or the engine switch is turned to
IGNITION ON mode (vehicles with a smart key system), to indicat e that a
system check is being performed. They will turn off after the engine is
started, or after a few seconds. There may be a malfunction in a system if
a light does not come on, or turn off. Have the vehicle inspected by your
Toyota dealer.
*2: If equipped
*3: This light flashes to indicate a malfunction.
*4: This light illuminates on the center panel.
*5: This light flashes to indicate a malfunction. Additionally, it will turn on if the
system is turned off.
*1
(Canada)
Parking brake warning
light ( P. 584)