TABLE OF CONTENTS6
HIGHLANDER_U7-1. Maintenance and care
Cleaning and protecting the vehicle exterior .......... 502
Cleaning and protecting the vehicle interior ........... 506
7-2. Maintenance Maintenance requirements ................... 509
General maintenance ........ 512
Emission inspection and maintenance (I/M)
programs ......................... 515
7-3. Do-it-yourself maintenance
Do-it-yourself service precautions ..................... 516
Hood.................................. 518
Positioning a floor jack ...... 520
Engine compartment ......... 521
Tires .................................. 533
Tire inflation pressure........ 544
Wheels .............................. 547
Air conditioning filter .......... 549
Wireless remote control/ electronic key battery ...... 551
Checking and replacing fuses ................ 554
Light bulbs ......................... 558 8-1. Essential information
Emergency flashers ........... 574
If your vehicle has to be stopped in an
emergency....................... 575
8-2. Steps to take in an emergency
If your vehicle needs to be towed ...................... 577
If you think something is wrong ........................... 581
Fuel pump shut off system ............................. 582
If a warning light turns on or a warning buzzer
sounds ............................. 583
If a warning message is displayed...................... 593
If you have a flat tire .......... 610
If the engine will not start ................................. 635
If the electronic key does not operate
properly ........................... 637
If the vehicle battery is discharged ................... 640
If your vehicle overheats......................... 646
If the vehicle becomes stuck ................................ 649
7Maintenance and care8When trouble arises
15Pictorial index
HIGHLANDER_UFuel filler door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 256
Refueling method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 256
Fuel type/fuel tank capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 655
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 533
Tire size/inflation pressure . . . . . . . . . . . . . . . . . .
. . . . . . . . . . P. 662
Winter tires/tire chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 346
Checking/rotation/tire pressure warning system . . . . . . . . . . . P. 533
Coping with flat tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 610
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 518
Opening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 518
Engine oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 656
Coping with overheat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 646
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 595
Headlights/daytime running lights
*. . . . . . . . . . . . . . . . . . . P. 241
Daytime running lights
* /parking lights* . . . . . . . . . . . . . . P. 241
Front fog lights
* . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 249
Front turn signal lig hts/parking lights
*. . . . . . . . . . . . . . . . P. 239
Stop/tail lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 241
Hill-start assist control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 338
Downhill assist control system
*. . . . . . . . . . . . . . . . . . . . . . . . P. 344
License plate lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 241
Back-up lights
Shifting the shift lever to R . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 233
Side marker lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 241
Turn signal lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 239
6
7
8
Light bulbs of the exterior lights for driving
(Replacing method: P. 558, Watts: P. 665)
*: If equipped
9
10
11
12
13
14
15
16
17
932. Instrument cluster
2
Instrument cluster
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Warning lights inform the driver of malfunctions in the indicated vehi-
cle’s systems.
Warning lights
*1
(U.S.A.)
Brake system warning
light ( P. 583)
(Amber)
LDA (Lane Departure
Alert with steering con-
trol) indicator
(P. 585)
*1
(Canada)
Brake system warning
light ( P. 583)*1
Slip indicator ( P. 584)
*1
(U.S.A.)
Malfunction indicator
lamp (P. 583)Low fuel level warning
light (P. 584)
*1
(Canada)
Malfunction indicator
lamp ( P. 583)Driver’s and front pas-
senger’s seat belt
reminder light ( P. 584)
*1SRS warning light
(P. 583)*4Rear seat seat belt
reminder lights
(P. 584)
*1
(U.S.A.)
ABS warning light
(P. 583)*2, 5
Stop & Start cancel indi-
cator
(P. 585)
*1
(Canada)
ABS warning light
(P. 583)*1
Master warning light
(P. 586)
*1Electric power steering
system warning light
(P. 584)*1Tire pressure warning
light ( P. 586)
*1, 3PCS (Pre-Collision Sys-
tem) warning light
(P. 585)*1
(U.S.A)
Parking brake warning
light ( P. 584)
502
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7-1. Maintenance and care
●Working from top to bottom, liberally apply water to the vehicl e
body, wheel wells and underside of the vehicle to remove any di rt
and dust.
● Wash the vehicle body using a sponge or soft cloth, such as a
chamois.
● For hard-to-remove marks, use car wash soap and rinse thoroughl y
with water.
● Wipe away any water.
● Wax the vehicle when the wate rproof coating deteriorates.
If water does not bead on a clean surface, apply wax when the vehicle
body is cool.
■Automatic car washes
●Before washing the vehicle:
• Fold the mirrors.
• Turn off the power back door (if equipped).
Start washing from the front of the vehicle. Make sure to extend the mirrors
before driving.
● Brushes used in automatic car washes may scratch the vehicle su rface and
harm your vehicle’s paint.
■ High pressure car washes
●Do not allow the nozzles of the car wash to come within close p roximity of
the windows.
● Before using the car wash, check that the fuel filler door on y our vehicle is
closed properly.
Cleaning and prot ecting the vehicle
exterior
Perform the following to protect the vehicle and maintain it in
prime condition:
5457-3. Do-it-yourself maintenance
7
Maintenance and care
HIGHLANDER_U
■Tire inflation pressure check interval
You should check tire inflation pressure every two weeks, or at least once
a month.
Do not forget to check the spare.
■Effects of incorrect tire inflation pressure
Driving with incorrec t tire inflation pressure may result in th e following:
●Reduced fuel economy
●Reduced driving comfort and poor handling
●Reduced tire life due to wear
●Reduced safety
●Damage to the drive train
If a tire needs frequent inflating , have it checked by your Toyota dealer.
■Instructions for checking tire inflation pressure
When checking tire inflation p ressure, observe the following:
●Check only when the tires are cold.
If your vehicle has been parked for at least 3 hours or has not been
driven for more than 1 mile or 1.5 km, you will get an accurate cold tire
inflation pressure reading.
●Always use a tire pressure gauge.
It is difficult to judge if a tire is properly inflated based o nly on its appear-
ance.
●It is normal for the tire inflation pressure to be higher after driving as
heat is generated in the tire. Do not reduce tire inflation pre ssure after
driving.
●Never exceed the vehicle capacity weight.
Passengers and luggage weight should be placed so that the vehi cle is
balanced.
5888-2. Steps to take in an emergency
HIGHLANDER_U
■SRS warning light
This warning light system monitors the airbag sensor assembly, front impact
sensors, side impact sensors (front door), side impact sensors (rear), driver’s
seat position sensor, driver’s seat belt buckle switch, front passenger occu-
pant classification system (ECU and sensors), “AIR BAG ON” indi cator light,
“AIR BAG OFF” indicator light, front passenger’s seat belt buck le switch,
driver’s seat belt pretensioner, front passenger’s seat belt pr etensioner and
force limiter, airbags, interconnecting wiring and power source s. (P. 42)
■ Front passenger detection sensor, seat belt reminder and warnin g
buzzer
If luggage is placed on the front passenger seat, the front passenger detec-
tion sensor may cause the warning light to flash and the warnin g buzzer to
sound even if a passenger is not sitting in the seat.
■ If the malfunction indicator lamp comes on while driving
First check the following:
●Is the fuel tank empty?
If it is, fill the fuel tank immediately.
● Is the fuel tank cap loose?
If it is, tighten it securely.
The light will go off after several driving trips.
If the light does not go off even after several trips, contact your Toyota dealer
as soon as possible.
■ Electric power steering system wa rning light (warning buzzer)
When the battery charge becomes insufficient or the voltage tem porarily
drops, the electric power steering system warning light may com e on and the
warning buzzer may sound.
■
When the tire pressure warning light comes on
Check the tire inflation pressure and adjust to the appropriate level. Push-
ing the tire pressur e warning reset switch will not turn off the tire pressure
warning light.
■The tire pressure warning light may come on due to natural caus es
The tire pressure warning light may come on due to natural caus es such
as natural air leaks and tire inflation pressure changes caused by tem-
perature. In this case, adjusting the tire inflation pressure w ill turn off the
warning light (afte r a few minutes).
5918-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_U
WARNING
■Maintenance of the tires
Each tire, including the spare (if provided), should be checked monthly
when cold and inflated to the inflation pressure recommended by the
vehicle manufacturer on the vehicle placard or tire inflation p ressure
label (tire and load information label). (If your vehicle has t ires of a dif-
ferent size than the size indica ted on the vehicle placard or tire inflation
pressure label [tire and load information label], you should de termine
the proper tire inflation p ressure for those tires.)
As an added safety feature, your vehicle has been equipped with a tire
pressure monitoring system (TPMS -tire pressure warning system) that
illuminates a low tire pressure telltale (tire pressure warning light) when
one or more of your tires is significantly under-inflated. Acco rdingly,
when the low tire pressure telltale (tire pressure warning ligh t) illumi-
nates, you should stop and check your tires as soon as possible , and
inflate them to the proper pressure. Driving on a significantly under-
inflated tire causes the tire to overheat and can lead to tire failure.
Under-inflation also reduces fuel efficiency and tire tread lif e, and may
affect the vehicle’s handl ing and stopping ability.
Please note that the TPMS (tire pressure warning system) is not a sub-
stitute for proper tire maintena nce, and it is the driver’s responsibility to
maintain correct tire pressure, even if under-inflation has not reached
the level to trigger illumination of the TPMS low tire pressure telltale (tire
pressure warning light).
Your vehicle has also been equipped with a TPMS (tire pressure warn-
ing system) malfunction indicato r to indicate when the system is not
operating properly. The TPMS (tire pressure warning system) mal func-
tion indicator is combined with the low tire pressure telltale (tire pressure
warning light). When the system detects a malfunction, the tell tale will
flash for approximately one mi nute and then remain continuously illumi-
nated. This sequence will continue upon subsequent vehicle star t-ups
as long as the malfunction exists . When the malfunction indicator is illu-
minated, the system may not be able to detect or signal low tir e pres-
sure as intended.
TPMS (tire pressure warning system) malfunctions may occur for a vari-
ety of reasons, including the installation of replacement or al ternate tires
or wheels on the vehicle that prevent the TPMS (tire pressure w arning
system) from functioning properly. Always check the TPMS (tire pres-
sure warning system) malfunction telltale after replacing one or more
tires or wheels on your vehicle to ensure that the replacement or alter-
nate tires and wheels allow the TPMS (tire pressure warning sys tem) to
continue to function properly.
6769-1. Specifications
HIGHLANDER_U
Glossary of tire terminology
Tire related termMeaning
Cold tire inflation pres-
sure
Tire pressure when the vehicle has been
parked for three hours or more, or has not
been driven more than 1 mile or 1.5 km under
that condition
Maximum inflation
pressureThe maximum cold inflated pressure to which
a tire may be inflated, shown on the sidewall
of the tire
Recommended infla-
tion pressureCold tire inflation pressure recommended by a
manufacturer
Accessory weight
The combined weight (in excess of those stan-
dard items which may be replaced) of auto-
matic transmission, power steering, power
brakes, power windows, power seats, radio
and heater, to the extent that these items are
available as factory-installed equipment
(whether installed or not)
Curb weight
The weight of a motor vehicle with standard
equipment, including the maximum capacity of
fuel, oil and coolant, and if so equipped, air
conditioning and additional weight optional
engine
Maximum loaded vehi-
cle weight
The sum of:
(a) Curb weight
(b) Accessory weight
(c) Vehicle capacity weight
(d) Production options weight
Normal occupant
weight150 lb. (68 kg) times the number of occupants
specified in the second column of Table 1
*
that follows
Occupant distributionDistribution of occupants in a vehicle as speci-
fied in the third column of Table 1
* below