Page 1 of 732
HIGHLANDER_U
Pictorial indexSearch by illustration
1For safety 
and securityMake sure to read through them
2Instrument 
clusterHow to read the gauges and meters, the variety of 
warning lights and indicators, etc.
3
Operation of 
each 
componentOpening and closing the doors and windows, 
adjustment before driving, etc.
4DrivingOperations and advice which are necessary for 
driving
5Audio systemOperating the audio system
6Interior featuresUsage of the interior features, etc.
7Maintenance 
and careCaring for your vehicle and maintenance 
procedures
8When trouble 
arisesWhat to do in case of malfunction or emergency
9Vehicle 
specificationsVehicle specifications, customizable features, etc.
10For ownersReporting safety defects for U.S. owners, and seat 
belt and SRS airbag instructions for Canadian 
owners
IndexSearch by symptom
Search alphabetically 
     
        
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TABLE OF CONTENTS2
HIGHLANDER_UFor your information....................... 8
Reading this manual .................... 12
How to search .............................. 13
Pictorial index .............................. 14
1-1.  For safe use
Before driving ...................... 26
For safe driving ................... 28
Seat belts ............................ 30
SRS airbags ........................ 40
Front passenger occupant classification system ......... 53
Safety information  for children ........................ 60
Child restraint systems ........ 61
Installing child restraints ...... 65
Exhaust gas precautions ..... 79
1-2.  Emergency assistance Safety Connect.................... 80
1-3.  Theft deterrent system Engine immobilizer system............................... 86
Alarm ................................... 88
2.  Instrument cluster Warning lights and indicators........................... 92
Gauge and meters .............. 98
Multi-information  display ............................. 101
Eco Driving Indicator ......... 108
Fuel consumption  information ...................... 109 3-1.  Key information
Keys................................... 114
3-2.  Opening, closing and  locking the doors
Side doors ......................... 121
Back door .......................... 129
Glass hatch........................ 142
Smart key system .............. 147
3-3.  Adjusting the seats Front seats......................... 155
Rear seats ......................... 157
Driving position memory ........................... 164
Head restraints .................. 168
3-4.  Adjusting the steering  wheel and mirrors
Steering wheel ................... 172
Inside rear view mirror ....... 174
Outside rear view  mirrors ............................. 176
3-5.  Opening and closing  the windows
Power windows.................. 178
Moon roof .......................... 182
Panoramic moon roof ........ 186
1For safety and security
2Instrument cluster
3Operation of each 
component 
     
        
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7
1
8 7
6
5
4
3
2
9
HIGHLANDER_U
10
9-1.  SpecificationsMaintenance data (fuel, oil level, etc.) .......... 652
Fuel information ................ 666
Tire information ................. 669
9-2.  Customization Customizable features ...... 682
9-3.  Initialization Items to initialize................ 694
Reporting safety defects  for U.S. owners ........................ 696
Seat belt instructions  for Canadian owners 
(in French) ............................... 697
SRS airbag instructions  for Canadian owners 
(in French) ............................... 700
What to do if...  (Troubleshooting) .................... 710
Alphabetical index...................... 716
9Vehicle specifications
10For owners
Index 
     
        
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9
HIGHLANDER_UThe installation of a mobile two-way radio system in your vehic
le could affect
electronic systems such as: 
● Multiport fuel injection system/sequential multiport fuel injection system
● Toyota Safety Sense P
● Anti-lock brake system
● SRS airbag system
● Seat belt pretensioner system
Be sure to check with your Toyota dealer for precautionary meas ures or spe-
cial instructions regarding instal lation of a mobile two-way radio system.
Your Toyota is equipped with several sophisticated computers th at will record
certain data, such as:
• Engine speed
• Accelerator status
• Brake status
• Vehicle speed
• Shift position
The  recorded  data  varies  according  to  the  vehicle  grade  level  and  options
with  which  it  is  equipped.  These  computers  do  not  record  conver sations  or
sounds, and only record images outside of the vehicle in certai n situations.
●Data Transmission
Your  vehicle  may  transmit  the  data  recorded  in  these  computers  to Toyota
without notification to you.
●Data usage
Toyota may use the data recorded in these computers to diagnose  malfunc-
tions, conduct research and development, and improve quality.
Toyota will not disclose the recorded data to a third party exc ept:
• With the consent of the vehicle owner or with the consent of the lessee if the vehicle is leased
• In response to an official request by the police, a court of l aw or a govern-
ment agency
• For use by Toyota in a lawsuit
• For  research  purposes  where the  data is not  tied to  a  specific   vehicle  or
vehicle owner
●Usage of data collected through Safety Connect (U.S. mainland o nly)
If your Toyota has Safety Connect and if you have subscribed to  those ser-
vices,  please  refer  to  the  Safety  Connect  Telematics  Subscription  Service
Agreement for information on data collected and its usage.
●To  learn  more  about  the  vehicle  data  collected,  used  and  shared  by Toy-
ota, please visit www.toyota.com/privacyvts/
.
Installation of a mobile  two-way radio system
Vehicle data recordings 
     
        
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11
HIGHLANDER_UThe  SRS  airbag  and  seat  belt  pretensioner  devices  in  your  Toyot
a  contain
explosive chemicals. If the vehicle is scrapped with the airbag s and seat belt
pretensioners  left  as  they  are,  this  may  cause  an  accident  such  as fire. Be
sure  to  have  the  systems  of  the  SRS  airbag  and  seat  belt  preten sioner
removed and disposed of by a qualified service shop or by your  Toyota dealer
before you scrap your vehicle.
Special  handling  may  apply,  See  www.dtsc.ca.gov/hazardouswaste/ perchlo-
rate.
Your  vehicle  has  components  that  may  contain  perchlorate.  These   compo-
nents  may  include  airbag,  seat  belt  pretensioners,  and  wireless   remote  con-
trol batteries.
Scrapping of your Toyota
Perchlorate Material
WARNING
■ General precautions while driving
Driving under the  influence:  Never drive  your vehicle when  unde r  the  influ-
ence of alcohol or drugs that have impaired your ability to operate your vehi-
cle.  Alcohol  and  certain  drugs  delay  reaction  time,  impair  judg ment  and
reduce  coordination,  which  could  lead  to  an  accident  that  could   result  in
death or serious injury.
Defensive  driving: Always  drive  defensively. Anticipate  mistake s  that  other
drivers or pedestrians might make and be ready to avoid acciden ts.
Driver  distraction:  Always  give  your  full  attention  to  driving.  Anything  that
distracts the driver, such as adjusting controls, talking on a  cellular phone or
reading can result in a collision with resulting death or serio us injury to you,
your occupants or others.
■ General precaution regar ding children’s safety
Never leave children unattended in the vehicle, and never allow  children to
have or use the key.
Children  may  be  able  to  start  the  vehicle  or  shift  the  vehicle  into  neutral.
There is also a  danger that  children  may  injure  themselves  by p laying with
the  windows,  the  moon  roof,  or  other  features  of  the  vehicle.  In  addition,
heat build-up or extremely cold temperatures inside the vehicle can be fatal
to children. 
     
        
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22Pictorial index
HIGHLANDER_U
■Interior
SRS airbags  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 40
Floor mats  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 26
Front seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 155
Head restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 168
Seat belts  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 30
Console box . . . . . . . . . . . . . . . . . . . . . . . . . .  . . . . . . . . . . . .  P. 467
Cup holders  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 469
Rear seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 157
Rear manual air conditioning switches
*1 . . . . . . . . . . . . . .  P. 455
Rear automatic air conditioning switches
*1. . . . . . . . . . . .  P. 458
Second seat heater switches
*1 . . . . . . . . . . . . . . . . . . . . . .  P. 463
Armrest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 486
Side table
*1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 488
Rear seat entertainment system
*1, 2
1
2
3
4
5
6
7
8
9
10
11
12 
     
        
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25
For safety and security1
HIGHLANDER_U1-1.  For safe use
Before driving ...................... 26
For safe driving ................... 28
Seat belts ............................ 30
SRS airbags ........................ 40
Front passenger occupant classification system ......... 53
Safety information  for children ........................ 60
Child restraint systems........ 61
Installing child restraints...... 65
Exhaust gas precautions..... 79
1-2.  Emergency assistance Safety Connect ................... 80
1-3.  Theft deterrent system Engine immobilizer system .............................. 86
Alarm................................... 88 
     
        
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401-1. For safe use
HIGHLANDER_U
SRS airbags
The SRS airbags inflate when the vehicle is subjected to certain
types of severe impacts that may cause significant injury to th e
occupants. They work together wit h the seat belts to help reduce
the risk of death  or serious injury.