2019 TOYOTA HIGHLANDER airbag

581-1. For safe use
HIGHLANDER_U
WARNING
■Front passenger occupant classification system precautions
Observe the following precautions regarding the front passenger occupant
classification system.
Failure to do so may cause death or serious injury.
● Wear the seat belt properly.
● Make sure the front passenger’s seat belt plate has not been le ft inserted
into the buckle before someone sits in the front passenger seat .
● Make sure the “AIR BAG OFF” indicator light is not illuminated when using
the seat belt extender for the front passenger seat. If the “AI R BAG OFF”
indicator light is illuminated, disconnect the extender tongue from the seat
belt buckle, and reconnect the seat belt. Reconnect the seat be lt extender
after making sure the “AIR BAG ON” indicator light is illuminat ed. If you
use the seat belt extender while the “AIR BAG OFF” indicator li ght is illumi-
nated, the SRS airbags for the front passenger will not activate, which
could cause death or serious injury in the event of a collision .
● Do not apply a heavy load to the front passenger seat or equipm ent (e.g.
seatback pockets).
● Do not put weight on the front passenger seat by putting your hands or
feet on the front passenger seat seatback from the rear passeng er seat.
● Do not let a rear passenger lift the front passenger seat with their feet or
press on the seatback with their legs.
● Do not put objects under the front passenger seat.

591-1. For safe use
1
For safety and security
HIGHLANDER_U
WARNING
■Front passenger occupant classification system precautions
● Do not recline the front passenger seatback so far that it touc hes a rear
seat. This may cause the “AIR BAG OFF” indicator light to be il luminated,
which indicates that the SRS airbags for the front passenger wi ll not acti-
vate in the event of a severe accident. If the seatback touches the rear
seat, return the seatback to a position where it does not touch the rear
seat. Keep the front passenger seatback as upright as possible when the
vehicle is moving. Reclining the seatback excessively may lesse n the
effectiveness of the seat belt system.
● If an adult sits in the front passenger seat, the “AIR BAG ON” indicator
light is illuminated. If the “AIR BAG OFF” indicator is illuminated, ask the
passenger to sit up straight, well back in the seat, feet on the floor, and
with the seat belt worn correctly. If the “AIR BAG OFF” indicat or still
remains illuminated, either ask the passenger to move to the re ar seat, or
if that is not possible, move the front passenger seat fully re arward.
● When it is unavoidable to install a forward-facing child restra int system on
the front passenger seat, install the child restraint system on the front pas-
senger seat in the proper order. ( P. 65)
● Do not modify or remove the front seats.
● Do not kick the front passenger seat or subject it to severe im pact. Other-
wise, the SRS warning light may come on to indicate a malfuncti on of the
front passenger occupant classification system. In this case, contact your
Toyota dealer immediately.
● Child restraint systems installed on the rear seat should not c ontact the
front seatbacks.
● Do not use a seat accessory, such as a cushion and seat cover, that cov-
ers the seat cushion surface.
● Do not modify or replace the upholstery of the front seat.

631-1. For safe use
1
For safety and security
HIGHLANDER_U
WARNING
■Child restraint precautions
● For effective protection in automobile accidents and sudden sto ps, a child
must be properly restrained, using a seat belt or child restrai nt system
depending on the age and size of the child. Holding a child in your arms is
not a substitute for a child restraint system. In an accident, the child can be
crushed against the windshield, or between you and the vehicle’ s interior.
● Toyota strongly urges the use of a proper child restraint syste m that con-
forms to the size of the child, installed on the rear seat. According to acci-
dent statistics, the child is safer when properly restrained in the rear seat
than in the front seat.
● Never install a rear-facing child restraint system on the front passenger
seat even if the “AIR BAG OFF” i ndicator light is illuminated.
In the event of an accident, the force of the rapid inflation o f the front pas-
senger airbag can cause death or serious injury to the child if the rear-fac-
ing child restraint system is installed on the front passenger seat.
● A forward-facing child restraint system may be installed on the front pas-
senger seat only when it is unavoidable. A child restraint system that
requires a top tether strap should not be used in the front passenger seat
since there is no top tether strap anchor for the front passenger seat.
Adjust the seatback as upright as possible and always move the seat as
far back as possible even if the “AIR BAG OFF” indicator light is illumi-
nated, because the front passenger airbag could inflate with considerable
speed and force. Otherwise, the child may be killed or seriously injured.
● Do not use the seat belt extender when installing a child restr aint system
on the front or rear passenger seat. If installing a child rest raint system
with the seat belt extender connected to the seat belt, the seat belt will not
securely hold the child restraint system, which could cause dea th or seri-
ous injury to the child or other passengers in the event of an accident.

641-1. For safe use
HIGHLANDER_U
WARNING
■Child restraint precautions
● Do not allow the child to lean his/her head or any part of his/ her body
against the door or the area of the seat, front and rear pillars or roof side
rails from which the SRS side airbags or SRS curtain shield air bags deploy
even if the child is seated in the child restraint system. It is dangerous if
the SRS side airbags and curtain shield airbags inflate, and th e impact
could cause death or serious injury to the child.
● Make sure you have complied with all installation instructions provided by
the child restraint manufacturer and that the system is properly secured. If
it is not secured properly, it may cause death or serious injury to the child
in the event of a sudden stop or accident.
■ When children are in the vehicle
Do not allow children to play with the seat belt. If the seat belt becomes
twisted around a child’s neck, it may lead to choking or other serious injuries
that could result in death.
If this occurs and the buckle cannot be unfastened, scissors sh ould be used
to cut the belt.
■ When the child restraint system is not in use
● Keep the child restraint system properly secured on the seat ev en if it is
not in use. Do not store the child restraint system unsecured in the pas-
senger compartment.
● If it is necessary to detach the child restraint system, remove it from the
vehicle or store it securely in the luggage compartment. If a h ead restraint
was removed when installing a child restraint system, always in stall the
head restraint before driving. This will prevent it from injuring passengers
in the event of a sudden stop or accident.

761-1. For safe use
HIGHLANDER_U
WARNING
■When installing a booster seat
To prevent the belt from going into ALR lock mode, do not fully extend the
shoulder belt. ALR mode causes the belt to tighten only. This c ould cause
injury or discomfort to the child. ( P. 35)
■ When installing a child restraint system
Follow the directions given in the child restraint system insta llation manual
and fix the child restraint system securely in place.
If the child restraint system is not correctly fixed in place, the child or other
passengers may be seriously injured or even killed in the event of a sudden
braking, sudden swerving or an accident.
● If the driver’s seat interferes with the
child restraint system and prevents it
from being attached correctly, attach the
child restraint system to the right-hand
second seat.
● Adjust the front passenger seat so that
it does not interfere with the child
restraint system.
● Only put a forward-facing child restraint
system on the front seat when unavoid-
able. When installing a forward-facing
child restraint system on the front pas-
senger seat, move the seat as far back
as possible even if the “AIR BAG OFF”
indicator light is illuminated. Failure to
do so may result in death or serious
injury if the airbags deploy (inflate).

831-2. Emergency assistance
1
For safety and security
HIGHLANDER_U
When the engine switch is turned to IGNITION ON mode, the red indi-
cator light comes on for 2 seconds then turns off. Afterward, t he green
indicator light comes on, indicat ing that the service is active.
The following indicator light patterns indicate specific system usage
conditions:
● Green indicator light on = Active service
● Green indicator light flashing = Safety Connect call in process
● Red indicator light (except at vehicle start-up) = System malfunction
(contact your Toyota dealer)
● No indicator light (off) = Saf ety Connect service not active
■Automatic Collision Notification
In case of either airbag deployme nt or severe rear-end collision, the
system is designed to automatically call the response center. T he
responding agent receives the v ehicle’s location and attempts to
speak with the vehicl e occupants to assess the level of emergency.
If the occupants are unable to communicate, the agent automati-
cally treats the call as an emergency, contacts the nearest eme r-
gency services provider to descr ibe the situation, and requests that
assistance be sent to the location.
■Stolen Vehicle Location
If your vehicle is stolen, Safety Connect can work with local author-
ities to assist them in locating and recovering the vehicle. Af ter filing
a police report, call the Safety Connect response center at 1-8 55-
405-6500 in the Unites States, 1-877-855-8377 in Puerto Rico or 1-
888-869-6828 in Canada, and follow the prompts for Safety Con-
nect to initiate this service.
In addition to assisting law enforcement with recovery of a sto len
vehicle, Safety-Connect-equipped vehicle location data may, und er
certain circumstances, be shared with third parties to locate y our
vehicle. Further information is a vailable at Toyota.com in the United
States, Toyotapr.com in Puerto Rico and Toyota.ca in Canada.
Safety Connect LED light Indicators
Safety Connect services

4876-4. Using the other interior features
6
Interior features
HIGHLANDER_U
Coat hooks are provided on the
rear assist grips.
An assist grip installed on the ceil-
ing can be used to support your
body while sitting on the seat.
Coat hooks
WARNING
Do not hang coat hangers or other hard or sharp objects on the hook. If the
SRS curtain shield airbags deploy , these items may become projectiles,
causing death or serious injury.
Assist grips
WARNING
Do not use the assist grip when getting in or out of the vehicle or rising from
your seat.
NOTICE
To prevent damage to the assist grip, do not hang any heavy obj ect or put a
heavy load on the assist grip.

5077-1. Maintenance and care
7
Maintenance and care
HIGHLANDER_U
■Caring for leather areas
Toyota recommends cleaning the interior of the vehicle at least twice a year to
maintain the quality of the vehicle’s interior.
■ Shampooing the carpets
There are several commercial foaming-type cleaners available. U se a sponge
or brush to apply the foam. Rub in overlapping circles. Do not use water.
Wipe dirty surfaces and let them dry. Excellent results are obt ained by keep-
ing the carpet as dry as possible.
■ Seat belts
Clean with mild soap and lukewarm water using a cloth or sponge . Also
check the belts periodically for excessive wear, fraying or cut s.
WARNING
■Water in the vehicle
● Do not splash or spill liquid in the vehicle.
Doing so may cause electrical components, etc. to malfunction o r catch
fire.
● Do not get any of the SRS components or wiring in the vehicle i nterior wet.
( P. 42)
An electrical malfunction may cause the airbags to deploy or no t function
properly, resulting in death or serious injury.
■ Cleaning the interior (esp ecially instrument panel)
Do not use polish wax or polish cleaner. The instrument panel m ay reflect
off the windshield, obstructing the driver’s view and leading t o an accident,
resulting in death or serious injury.